Worst transport. They block the streets, driver makes fun of the people waiting to go through. If you call the company they will cuss your out! Stay away from it! read more

You'd be better off towing your car with a grocery cart on the 405. I called at 7am for a tow & it's been almost 3 hrs, despite multiple texts that they were "arriving soon". They gave another 35 min estimate when I called to inquire when they would actually arrive. The lady on the phone had her attitude locked, loaded, & ready to go. After informing her that it'd already been 2 & a half hrs, her response " We DID have other calls before you and there's traffic." THREE hours is absolute nonsense. Unless they're coming from San Diego , howwww??? Rude AND late? Pick one, if you must, but please not both. I can't NOT recommend this place enough. read more

Worst tow experience ever. My insurance company unfortunately issued this bum company to pick up my car. I was given a estimate time of 117 minutes (whatever) they showed up 3.5 hours later. The driver i swear looked and sounded like he was either drunk or high! He was stumbling and almost confused as to how to do his job. DONT USE THESE UNPROFESSIONAL drivers. You're better off pushing your car home. read more

All Star Towing was great, they arrived right on time, everything was quick, and the process was very professional. Great customer service and a smooth experience. Definitely recommend! read more

I recently had my car towed and I was very impressed. Danny, who towed my car, was very professional and accommodating to my needs. I would use their services again. read more

STAY AWAY. Stay far away from these guys if you'd like to have an easier process dealing with your car getting towed. I was recently involved in an accident and All Star was contracted through my insurance to tow my car to a designated auto body shop. Because the shop was closed they took it to their lot and it took 10 DAYS to finally get to the shop. They don't answer the phone half the time. They have people working the phone that have little to no information to give to you. They gave me and my adjuster and the tow contract company the run around. The poor guy working the phone knew little to nothing and kept telling me Dean, the manager would be in at 11am...1pm...2pm...or "I don't know when he'll be here or how to contact him." This happened over multiple days with both me and the adjuster just simply trying to get the car towed to the auto body shop. It's ridiculous. Accidents are stressful enough but having to deal with this tow shop made the accident seem fun in comparison. I've dealt with tow companies plenty and this is by far the most aggravating and infuriating experience I've had to date. Instead of trying to simply do their job, it seemed like maybe this company was more interested in scamming my insurance for storage fees because there's no reason it should've taken 10 days to release my car. Do yourself a favor and avoid these guys at all costs. read more

Great service the driver dean was very professional and friendly had an overall great experience

I have repeatedly seen the driver consume alcohol while working. I've 'Marne him drive 2x the speed limit in residential areas and blow through stop signs. There is no way this business should exist. Not sure how the city hasn't taken their license away. read more

Poor attitude will treat you crappy for no reason. Will make mistakes on the tow, sending wrong truck then cancel without you asking, which will cause another hour delay, and then ask customer why they're crying about it. Then unnecessary holds. Mathew Mo Matt May Johnson will give you incorrect names to be dodgy. No one wants their car towed and certainly no one wants unprofessional people. read more

I waited with a client for a tow truck that said they were 15 minutes away and never showed. We called back and they said they were 10 minutes away never showed. Then they said they drove by and didn't see anyone so they kept going. We were standing here watching the whole time no one ever showed up, I am not finish this review because I am currently waiting because they said now they are 15 minutes away. It's been 40 minutes we'll see how this review ends. This is without a doubt the worst company I've ever dealt with waiting over an hour, and now they say they dispatched someone else who is a lockout person rather than a tow truck. We asked for a tow truck this is disgusting deplorable I was going to give two stars out of kindness, but I have now chosen to give only one. I'm still waiting. It's been all over an hour and, I'm done. It doesn't matter if the service is good or clean once they finally get here it's disgusting. read more

Do not trust this company with your car. Extremely incompetent. We just had two tow trucks come to our house to tow our car. The first one was a flatbed which we requested they not send due to our car unable to be driven or put in neutral and the 2nd tow truck driver was extremely unhelpful and unwilling to help find a solve to tow our car. He waited in the truck while we got our neighbors to move their cars so he could have enough room to turn, and then he decided to drive off in the middle of all of this. We called the towing company to see if he'd be coming back and they let us know that he felt uncomfortable doing the job. Annoying, but maybe some better communication or advice would be helpful. read more

I was hit from behind by one of their trucks. Driver ask his boss, Dean, to come to the site and address the collision. Dean ask if we could forgo bringing in insurance and he would replace the damaged bumper. Dean always had an excuse why it was taken so long. Finally stop taking my calls. Obviously not an honest or quality minded company. read more

All Star Transport worked excellent for me. Danny was very nice and helped our towing situation in a timely manner. I would recommend Danny again! read more

All Star Transport is responive and knows how to provide excellent customer service, thank you! Definitely will refer to others that I come across that need their services. read more

I have a 2021 Tesla Model 3 and got a flat on the highway during peak traffic and All Star Transport saved my day, I was on my way back home from a long day and while a lot of other companies I've dealt with struggle with towing Tesla's, Dean was a complete pro and took excellent care of me and my vehicle in a quick and efficient manner. I would definitely recommended calling them up if you need a tow in the LA area they will not disappoint you! read more

The owner of the towing company is professional. Also kind and dose their best to help.

The worst tow truck company I've ever dealt with. So unorganized and unreliable. I get a text saying they will be here in 90 minutes then I call for an update and they say 25 more minutes then after waiting 2hrs I call and another 30mins is added. Waited over 3hrs and their excuse is "we are backed up". I have asked my service provider to never assign this company for my tows. read more

The All-Star team went above and beyond to take care of my situation after I was rear ended. The process was seamless through our insurer and the communication with the team was top notch! Thank you for the great service. read more

Great service, arrived on time and was quick and efficient in everything they did, never complained about the work. Owner is incredibly kind, provided elite accommodation read more

Great service, always on time! They towed my car I didn't have a single issue with all star towing and transport definitely would recommend!

The driver dean was the friendliest driver I have ever seen. So knowledgeable as well. I will never use another company.

Best towing service I ever dealt with, friendly and great service, highly recommended! read more

Thank you All Star Emergency Roadside, I really appreciate your high professionalism and respectful manner in dealing with us. I totally recommend you and your services. read more

It's never a good thing when your car stops working or in my case, does not turn on at all. My family and I went to go eat at El Pollo Loco for late lunch today. We go to the car to go grocery shopping next, and what do you know...car won't even start. It wasn't the battery because we tried jump starting it. It was the starter. I called my insurance company, Farmer's, roadside assistance. It was a long ordeal on the phone with them because they connect the call out of state, and then I was not told approximately how long it would take to get someone to tow my car. I also called my sister in law to come pick up my husband and son. Ten minutes later, I got an automated call saying the wait was an hour and a half to get someone there. Anyways, my husband and son got picked up while I waited for the tow service to arrive. The gentleman from the tow truck, Hussein, called me to assure me he was ten minutes away. He called me again and asked me if I could see him in the parking lot, which I didn't. Then we came to know that the guy from Farmer's who called him and told him the address where I was at, gave him the wrong address to a different El Pollo Loco! Ugh! I had even spelled out the name of the streets. Luckily it wasn't too far from where I was. Hussein came quickly after and hooked my car and off we went. He was really nice and professional. We dropped off my car at the local car shop that we go to. I was not happy with Farmer's service but very pleased with the service of this company. I would highly recommend them for any emergency car situations. Thank you again! read more

I called my Home and Auto Security Plan on Monday 6-29-19 to get a tow, and the first company they called was Inner State Towing (888) 234-2318 and they took over 4.5 hours and still kept telling me it was going to be another 45 min. wait. I called back Home and Auto Security and said I needed them to request another company, and to my delight, they called Maximillionus Transport or also known as All Star Emergency Roadside Assistance. What a relief, Frank Azzam showed up within 30 min., was professional, courteous, friendly, and made my day. I made sure when I called needing another tow on Wednesday 6-31-19 that Home and Auto requested this same company, they did, and they arrived within 1 hour and took care of business. It is a relief to have a hard working company come to your aide when you need it and make you feel special. I don't think I've ever had this feeling from a tow company before, and so I thought it was important to make this post. I'm from Yorba Linda, CA (which for those that don't know is about 15 min. from Disneyland in Anaheim, CA). I will continue to give this company all my business and refer them to friends and family when they are in need also. Thank you Frank for your kind spirit and helpfulness. read more