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Finish Line Towing & Transport

3.2 (295 reviews)
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Vehicle towing

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Most unprofessional and incompetent tow truck driver I've ever met.
Nina H.

The ONLY reason this isn't a 1-star review is because of the redeeming qualities of the CSR that I spoke to on the phone after having to deal with the incompetent driver that showed up at my house. First off, in a world where scammers run amuck and call you 24/7, this driver called my phone, asked for me, and didn't tell me where he was calling from expecting me to be friendly. He asked me what vehicle I drove and I told him which. He asked me again what it was and I said what it was. Then he proceeded to say, "is it a corolla or what?" when I already told him twice what car it was. He spoke to me like I was a bimbo who didn't know how to answer his question. When he showed up, he called and I said, "Yes, I'm looking right at you" to which he never moved his head to acknowledge me nor did he acknowledge me when I got closer and was waving him down. He gets out of his vehicle and says, "you got an attitude problem or something?" to which I responded, "I sure do when I'm dealing with unprofessional and incompetent people who talk to me like I'm the idiot." I cited his attitude and unprofessional behavior from the call and told him he could leave and I'll have another driver come. If this is the type of people or company that @AAA employs, take your money somewhere else. It's not worth the headache. I'd rather wait three hours for a tow than 10 minutes and deal with people like that. Don't waste your time. Trust and believe I reported him to management.

Awesome helpful driver when I got hit by a drunk driver, ty! Was super nice and didn't talk down to me just cuz I'm a woman like other mechanic and car jockeys a&:@oles

Victor M.

They damage the brake line on my truck when they tow my truck to the mechanic and i told the driver about this before he drop my truck and right after he drop off he took off like a chicken , i call the manager he told he will make the driver pay for it or he will take care of it and now the manager he doesn't answer phone calls what a joke company

Krystle T.

on 1/26 i Had an accident and needed a tow. AAA assigned Finishline (i've used them before and typically have really good service). they were due to come within about 2 hours that wasn't an issue. however i then received a call at about 3:45 (after the time a tech was supposed to be available ) to let me know they were busy and running behind. (no problem it happens) however i was then asked "is the car drivable ? " i said yes but it's unsafe the windshield is smashed in. to which the dispatcher said "we'll your only going about 2 miles away can you drive it there if it's drivable". i literally just said it's unsafe to drive, and not that i have to explain myself but i also have a little one. i called for a tow for a reason. just rubbed me the wrong way. i ended up cancelling my request and going with a local private company that got here in 40 min.

Flatbed tow truck
I-Lin L.

I needed my car towed, and Tesla had Finish Line Towing & Transport do the job. I noticed a AAA sticker on the side of the tow truck, so I guess they also tow for AAA, too. Tesla told me the tow company would call me 10-15 minutes before my appointment to confirm. But I didn't get a call, so I called them and the dispatcher gave me an exact location of the driver 10 minutes away. Papa showed up and was courteous and did a great job. He took photos all around the vehicle, drove it onto the flatbed truck, and secured it carefully. We had a nice chat on the way to the service center, and he put me at ease by sharing his knowledge and experiences with other vehicles. He asked if it was my first time going to the service center (yes) and told me what to expect when I got there. It was an awesome experience, and I appreciate the friendly and professional service!

Time stamp: 1:05 a.m. saying additional 44 minutes.

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Ask the Community - Finish Line Towing & Transport

Review Highlights - Finish Line Towing & Transport

Gabe came out to help with our dead battery and he was incredible efficient, smart, fast, friendly, and helpful.

Mentioned in 9 reviews

Read more highlights

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My car broke down on the side of the road and AAA had a 2.5 hour ETA. I found Victor via Yelp and…read morealthough he was already with a client too far away, he helped me so much! He referred me to local and state resources and helped me get a tow truck much sooner. It was much needed as we were on the side of the freeway with a little one in the car. Victor went above and beyond in terms of service and he called me back a few times during the process to ensure I was taken care of. Most companies would just say "hey sorry I can't help you" but Victor showed amazing service despite me not actually using his tow services. Nonetheless I would call or refer to Victor in the future if I ever needed a tow. If you are nearby and you see this, don't hesitate and give Victor a call!

Victor Ballesteros is the ABSOLUTE BEST! ​If you're stuck and need a jump start, do NOT…read morehesitate--call Victor! ​I was referred to Victor by Luis at Jumpstart Auto, who swore he was the nicest guy and incredibly fast. My battery died, trapping me at home before a critical 2:00 p.m. meeting. I called Victor, and he showed up in less than 10 minutes to give me the first jump for only $35. He greeted me with two half water bottles, business cards, and a friendly demeanor--a truly thoughtful touch! The jump allowed me to drive immediately to Luis to purchase a new battery. ​The real kicker? After my 2:00 p.m. meeting, the car died again. Victor came back out free of charge to restart my car a second time! Victor is an absolute lifesaver who goes above and beyond. He's got you covered!

Hawks Towing

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I will never forget this night and never forget how Hawks Towing came to our rescue. On the night…read moreof 12.14.24 my father had passed away, after leaving my mother's home in OC we were driving back when we got a flat tire in Lynwood. This is an area we are unfamiliar with and let alone we ended up pulling into this sketchy area as it was the closest off the freeway. It was so scary and we had to abandon our vehicle due to not being able to get roadside service right away. My family and I had to leave our vehicle behind an alley and run to find a safe place to find a tow company. I called a few places and they told them our situation and they were quoting $600+ plus to tow and drive us back to the Valley. I ended up finding Hawks via Yelp and decided to give them a call. I ended up speaking with a nice individual and he quoted us half the price. They came to our rescue and had to bring a flatbed due to the type of vehicle we had. He drove us all the way from Lynwood to the Valley. After going through such a traumatic and sad incident with my Father the Owner of Hawks drove us to our house safely he was kind, compassionate, he kept my sons spirits up and made us feel at ease and just safe. He will forever be our guardian angel. Professional, honest, hard working and kind. I would highly recommend Hawks! Thank you

We needed to have a vehicle picked up from a dealership and taken to port for shipping. The driver…read moreshowed up on time and went straight to where he needed to go. Communication was good throughout the whole process. Also, they charged a fairly priced flat fee whereas other companies tried to sneak in a per mile fee!

Finish Line Towing & Transport - towing - Updated July 2026

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