Called AAA due to a dead battery a couple of days,ago. Followed by a flat tire yesterday. Jose from Finish Line Towing & Transport was dispatched and arrived within about 15 minutes. Jose was, as on past occasions, excellent. It is such a comfort to be able to rely upon such a professional, considerate and kind on those occasions life's unexpected pitfalls unfortunately occur. He makes highly stressing situations so much more bearable. Only thing he is missing is a superhero cape. Thank you always, Jose! read more

Absolutely terrible experience. This towing company was completely disrespectful and unprofessional from start to finish. We were already dealing with a stressful situation, and instead of actually helping us, they treated us like we were a huge inconvenience. To make matters worse, our car was damaged during the towing process. When we brought up the damage, instead of taking responsibility and trying to resolve the situation professionally, we were met with even more attitude and disrespect. The way they handled the entire situation was unacceptable. The communication was horrible, the customer service was awful, and the attitude was beyond unprofessional. We paid for a service and expected our vehicle to be handled with care--not returned damaged and then treated like our concerns didn't matter. I would absolutely NOT recommend this towing company. Save yourself the headache, the attitude, and potentially having to deal with damage to your vehicle. read more

Finish Line Towing & Transport - Towing Near Me - Compton, California

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I called AAA, and they gave me a 45 minute wait time, but the technician, I. Alvarez, arrived within 15 minutes at around 9:30 p.m. He was very matter of fact, a man of few words, but he was knowledgeable, resourceful, and fast. He tested and charged my battery, then gave me options and suggestions about replacing it. He did not oversell or pressure me to buy a battery from them. He even called AAA to check when my old battery had been purchased. I had originally been missing some plastic clips that fasten the engine splash shield. After he replaced the battery, he went back to his truck to see if he had any extra clips to give me. I was very pleased with the entire experience and with my new battery. The price, service, and convenience were worth. read more

The ONLY reason this isn't a 1-star review is because of the redeeming qualities of the CSR that I spoke to on the phone after having to deal with the incompetent driver that showed up at my house. First off, in a world where scammers run amuck and call you 24/7, this driver called my phone, asked for me, and didn't tell me where he was calling from expecting me to be friendly. He asked me what vehicle I drove and I told him which. He asked me again what it was and I said what it was. Then he proceeded to say, "is it a corolla or what?" when I already told him twice what car it was. He spoke to me like I was a bimbo who didn't know how to answer his question. When he showed up, he called and I said, "Yes, I'm looking right at you" to which he never moved his head to acknowledge me nor did he acknowledge me when I got closer and was waving him down. He gets out of his vehicle and says, "you got an attitude problem or something?" to which I responded, "I sure do when I'm dealing with unprofessional and incompetent people who talk to me like I'm the idiot." I cited his attitude and unprofessional behavior from the call and told him he could leave and I'll have another driver come. If this is the type of people or company that @AAA employs, take your money somewhere else. It's not worth the headache. I'd rather wait three hours for a tow than 10 minutes and deal with people like that. Don't waste your time. Trust and believe I reported him to management. read more

Finish Line Towing & Transport - Most unprofessional and incompetent tow truck driver I've ever met. - Towing Near Me - Compton, California

0 stars if I could. This business is a scam. I accompanied my boyfriend to pick up his truck and they demanded to see car registration. We said no problem, it's in the glovebox. The woman working said she can check the glovebox for us but we weren't allowed back there. She could only "do so much," as if she expects people to carry their car registration document with them on hand? She went back to "check the car" twice in the glovebox and came back saying, sorry we can't do anything. Mind you, it was 4pm and they closed in an hour. We headed to the dmv and got the registration document, spent $30 on that replacement, and came back to the truck only to find... the registration in the glovebox. The glovebox was completely empty besides the owners manual and the registration. I can't believe this company was trying to scam us out of another few days. BEWARE!! And make sure if that lady working tells you she can't find your registration, don't take her word for it. read more

AAA sent finish line for a tow car had no brakes. David D. came out in the time stated. He moved the car loaded dropped it off. Was very nice just outstanding service! read more

I called Triple A for battery services, and Jose came to my rescue. My battery died at the worst time when I was in the middle of work, but he arrived in less than 15 minutes and solved my issue quickly and decisively. I can't thank him enough for helping me with a terrible inconvenience. If I ever run into battery trouble again, I will definitely seek him out. read more

If I could rate under 1 star I would. I called AAA as my battery died. They send this company out and the tech is having a hard time opening the hood. He gets it opened and jumps the battery. Closes the hood and leaves. I notice that the grill on my car is damaged. I immediately call AAA and they say they will have the company resolve. The company doesn't call. I finally get the name of this company and speak to the rudest person named Julio. He asks for photos which I send. He says he will speak to the tech and look at the video. A week goes by no response. I call and sends messages, no response. I go back to AAA and they say I can file a claim with my insurance company. Finally here back and all he says is we didn't cause any damage. AAA is not a free service and for them to use such a horrible company will definitely have me re-evaluating them. My only choice now is litigation. If you call AAA please make sure these are not the people responding read more

Awesome helpful driver when I got hit by a drunk driver, ty! Was super nice and didn't talk down to me just cuz I'm a woman like other mechanic and car jockeys a&:@oles read more

Finish Line Towing & Transport - Towing Near Me - Compton, California

I am thankful for the good service that the young kid provided, and his name was Lucas. It was only a short distance, but the energy and honesty he exhibited were incomparable. Thank you for your career effort. Lucas. Gilbert BMW 325 ci convertible read more

Terrible experience. The parking signs are placed so high and far away that it's easy for first-time visitors to miss them. I ended up paying over $500 for parking in the wrong spot for less than 30 minutes. The staff were rude and unhelpful, and they even charged an extra 4% fee for card payments. The whole situation felt like a trap designed to make money rather than help customers. Would not recommend. read more

If I could give them no stars, I would. Last year, my car broke down by the freeway. The driver picked me up and dropped my vehicle at the dealership where I have my vehicle serviced. I noticed that the driver was scoping out the things in my trunk and interior. With my electrical system fried, my alarm was dead. He dropped off my vehicle at my dealership's lot thinking all is fine (around 8pm). The next day, at 7:30 in the morning, I thought everything bf was fine until I opened my driver's side door. Papers and things were scattered all about the seat, and my back interior had precious gear stolen. I was surprised to see the same issue happen to others from this company. What makes the situation awful is that their drivers take advantage of people when they are most vulnerable. I want to verify that the other reviews about this company is true. Don't get help from them. read more

They damage the brake line on my truck when they tow my truck to the mechanic and i told the driver about this before he drop my truck and right after he drop off he took off like a chicken , i call the manager he told he will make the driver pay for it or he will take care of it and now the manager he doesn't answer phone calls what a joke company read more

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on 1/26 i Had an accident and needed a tow. AAA assigned Finishline (i've used them before and typically have really good service). they were due to come within about 2 hours that wasn't an issue. however i then received a call at about 3:45 (after the time a tech was supposed to be available ) to let me know they were busy and running behind. (no problem it happens) however i was then asked "is the car drivable ? " i said yes but it's unsafe the windshield is smashed in. to which the dispatcher said "we'll your only going about 2 miles away can you drive it there if it's drivable". i literally just said it's unsafe to drive, and not that i have to explain myself but i also have a little one. i called for a tow for a reason. just rubbed me the wrong way. i ended up cancelling my request and going with a local private company that got here in 40 min. read more

Finish Line Towing & Transport - Towing Near Me - Compton, California

This towing company does illegal towing. They should be investigated for breaking California Vehicle code 22658. They force you to pay them for illegally towing your vehicle. DO NOT TRUST THIS TOWING COMPANY. read more

Predatory towing practice in cahoots with AYCE sushi and bbq in Buena Park caused extensive damage to my vehicle will be pursuing legal action. read more

AAA sent them over to replace my dead battery. Jose of their Long Beach group came over in little time, was polite and professional as he went through the process and cost. I'd say that he provided a brief yet unhurried service. No issues at all. read more

I needed my car towed, and Tesla had Finish Line Towing & Transport do the job. I noticed a AAA sticker on the side of the tow truck, so I guess they also tow for AAA, too. Tesla told me the tow company would call me 10-15 minutes before my appointment to confirm. But I didn't get a call, so I called them and the dispatcher gave me an exact location of the driver 10 minutes away. Papa showed up and was courteous and did a great job. He took photos all around the vehicle, drove it onto the flatbed truck, and secured it carefully. We had a nice chat on the way to the service center, and he put me at ease by sharing his knowledge and experiences with other vehicles. He asked if it was my first time going to the service center (yes) and told me what to expect when I got there. It was an awesome experience, and I appreciate the friendly and professional service! read more

Finish Line Towing & Transport - Flatbed tow truck - Towing Near Me - Compton, California

Service requested for a key locked inside my vehicle at 11:55 p.m. I initially received a text saying they would get here at 12:15 (attached) waited till 12:37 and was advised they would be here in 30 minutes OR LESS. Checked the status online and it was bumped to another 44 minutes. Had to call AAA and let them know I am pregnant and cannot keep waiting as I am 1hr away from home and they said they would change towing company as they keep extending their time. Not once did this company call or let me know their status or keep me informed, thankfully the AAA representative assigned my request over to Falcon towing where I was given 10-15 minutes and someone called me right away to inform their whereabouts. Please take notes Finish Line because this is extremely unprofessional service. I understand if they had another request come in but to keep prolonging this is absolutely ridiculous and unacceptable. I would never recommend this towing company! read more

Finish Line Towing & Transport - Time stamp: 1:05 a.m. saying additional 44 minutes. - Towing Near Me - Compton, California

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Absolutely horrendous experience through Finish Line Towing and AAA. We made our request at 6P for Tire Service and provider Daniel informed us we actually needed a tow, but he had a colleague on his way to us - all we had to do is request tow service from AAA for billing purposes. It is nearly 9P - AAA says Finish Line dropped the service, we've been rerouted to 2 other companies with etas past midnight. I'm pregnant, we haven't eaten in hours, my husband has peed in a bottle with no restrooms nearby. Call Finish Line Towing & Transport if you would like to get stranded! read more

Outstanding Service - Highly Recommend! I had an exceptional experience with the towing service provided by finish line towing I did not get the guys name but From the moment he arrived, he was professional,and incredibly efficient. He handled my vehicle with great care and made sure everything was secure before towing it. What really stood out was his positive attitude and willingness to go the extra mile , You can tell he takes pride in his work and genuinely cares about helping people. If you ever find yourself in need of a tow, I highly recommend this towing company Five stars all the way! read more

Same as everyone else. Do not use these guys if AAA assigns them to you. Why do they offer a service they can't provide? Been on the street since 10:49PM. 12:50AM they said 45 minutes. 1:30 AM they called and said 45 minutes again. Not an emergency provider. If they told me from the beginning 4 hours I'd understand. But they blatantly lie and say they'll be there "driver finishing up a tow near you" . ASK FOR ANOTHER COMPANY IF AAA assigns you this one. Horrible dispatch. read more

I had a great experience with Finish Line Towing! I had hit an object on the freeway and had called triple AAA who sent someone from Finish Line. The tow truck driver, Terrance, came within the first 20 minutes and was very calm about the situation. I appreciated how nice and helpful he was. 10/10 service!! read more

Originally AAA assigned this company to our various trouble. If that happens to you, ask for someone else. Originally, they would be there in an hour. Then it was 10:07 three hours later. Then 9:50. The guy who calls me at 9 asks some more questions and says they'll be there in 25 minutes. He proceeded to lie to AAA and say the van had cargo to unload so they were canceling. All I told them was it was a large cargo van and it wasn't empty. This was actually part of what I told AAA up front so they didn't send someone who wasn't equipped to handle it. We ended up trying to inch home, only to stop with a mile to go and reschedule with AAA. The new company assigned showed up in fifteen minutes, had a positive attitude from the beginning, got us home, made sure my wife was able to park safely and may have even gotten the van out of limo mode. I would never recommend Finish Line Towing to anyone. I'm actually thrilled they canceled after three hours and unannounced. The second company AAA sent was worth the wait. The one star this review awards you is for referring us to someone else. read more

Juan came over to help me and my spouse with a dead battery. He was very efficient and friendly. He also help us install a new battery. I highly recommend this company for it's services! read more

ThiThe service at this place is very very very very bad. Jason has a real bad attitude problem when your on the side of the freeway and can't hear half of what he's saying. But the knucklehead started raising his voice and he was trying to talk over me While I was trying to explain where I was parked. So I told him what bad service he has .He doesn't understand when it's hot on the side of the freeway and can't hear Nothing! So He got an ear full from me. I used another service and they told me they always get complaints from that tow company . JASON learn some manners boy.This is the finish line towing in orange county Anaheim 714-224-1360 read more

Shout out to Mr Delta for going above and beyond for my towing tonight. You're the real MVP not only were you so chill and professional but you made the whole ride so safe and enjoyable and comfortable. Not only was triple aaa service fantastic but your service was the best. Y'all do understand towing is time consuming and you have to wait for the service like patience is life. Mr Delta definitely has patience and dedication towards his job. Thank you for being our towing guy tonight and definitely appreciate your service and support towards driving us back home to Hemet California. Thank you again for picking up my car in a tight spot you're so kind and generous thank you again. read more

Called AAA road side assistance and they dispatched Juan to help out a friend at work. Juan showed EARLY and was friendly and attention to detail. Also explained all the steps and checked the dead battery which luckily it was just a LOOSE CLAMP! Good to go and it's all working in 15 mins. Thanks a lot JUAN! read more

Finish Line Towing & Transport - Juan did a GREAT JOB! Thanks again! - Towing Near Me - Compton, California

Zero stars!!!! I called AAA to get my car towed and they send me this rude Hispanic Cara de nopal man having a shitty morning. He reeked of alcohol. He was pissed that I got stranded by the freeway. Dude it's your job to tow and not bring your problems to work. The ride to my job was 7 minutes away, very awkward and I felt unsafe. No apologies of the comment he said. "I'm having a shitty day, like you are this morning.... This is not my truck(bitching)." I stayed quiet. He needs to quit his job if he's not happy. read more

Finish Line Towing & Transport - Towing Near Me - Compton, California

Was sent through AAA when our truck ran out of gas and had the best experience thanks to their technician Vezna (sp?). He was so kind and even offered us bottled water for our cranky dogs. Thank you for getting us on our way so quickly! read more

Do not use these people for battery service! I drive a Toyota and the AAA battery was not even a year old and died leaving white acid all in my engine compartment. I dread calling them and this time got no text message update and the robot system sucks want a live operator that is what AAA should be. I had dinner waiting on me. The tech first drove off when I was upstairs and I had to wait an additional 10 minutes. He said 550 Maine on the phone and I texted him 555. I called again and he hung up on me 2x. Then he made me dig through my car for the receipt. It is 2024 and he ended up calling the call center anyway. My replacement battery in my Toyota compact car is a H22 and has white stuff leaking out of it only dated 01/23. The dude did not want to sell me a battery I look in the back of the open bed f150 pick up and there were only a few used batteries. No ford transit enclosed. Then the guy parks his big truck land states I have no warranty no discount on my battery replacement. Been a member with aaa for 12 years. Then it is 20 minutes til auto zone closes and the guy did not move his truck I had to jump my own car to get the windows closed and car locked, take out and put in my own battery, and paid more for autozone battery since they have digital receipts better batteries and no bad attitude tow drivers with no batteries this is not the first time I get a drug addicted racist tow driver with no battery to sell. read more

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Requested triple AAA yesterday and this tow company happened to be the sub for them , initial arrival at dealership was 320 pm ended up showing up at 520 pm had to call endless times to check status would of cancelled to go with someone else , not only did they take forever they ruined my interior of car which is all suede from tow drivers arms and starting my car to load and offload vehicle , rude typical dispatch workers most likely recruited from dollar general warehouse . read more

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Wow - I'm in disbelief - picture a company that doesn't care about customer service from the dispatcher, the tow truck driver, to the manager - Jason. The tow truck driver drove right past us, four children and two adults all waiting outside the car, in the parking lot, in 95+ degree weather, saying he didn't see us, with no attempts to contact us either. Oh wait, two hours later, I spoke with Jason, who said, "Yeah, well, that's your side of the story. We can't jump Tesla batteries anyways." So this tow truck driver drove by us and couldn't have told us that? Instead, we waited another hour for a new tow truck driver, who was never coming, and Jason dared to imply that I was making up some story. What would be my motive for that? I have triple AAA, which pays for the service; I'm not trying to get money or a refund. I asked to speak to the manager, and that's when Jason said, "I am the manager." This shocked me, mainly because he accused me of lying and hung up. I called back and asked to speak with the Owner, Mark, who hasn't attempted to contact me. Awful company. read more

Heey y'all, Truly want to spill the tea on my personal experience with Finish Line Towing services this morning like 6am.. OMG! David came so quickly, he introduced himself , he glanced at my ID, and he was ready to get right on it.. I needed my tire changed and I call AAA they delivered the mail and I'm telling you it was the best thang early this morning. When I tell you he was polite and was smelling fresh he told me his wife gave him the smell goods for Christmas great job wifie oh ok back to the lecture at hand..the bottom line is that David was the man of the hour executed his assignment which he totally understood and got the heck on with his day..A BIG GIANT THANK YOU TO DAVID FOR SUCH OUTSTANDING SERVICES RENDERED TO ME!! read more

Tire change Tire blew out driving on Interstate. Called AAA and they contracted Finish Line Towing. They responded quickly, made me feel safe and secure. From the dispatcher to the technician they were friendly and genuine. Very happy AAA has them as a contractor and we're the ones who provided me my service. Thank you! read more

I was assigned to Finish Line Towing by Tesla Roadside. My car's battery had died and needed a tow out of my garage that has a low clearance. Unlike the tow company AAA sent who refused to even attempt to help me, the drivers at Finish Line went above and beyond to try and get my car out. The first driver they sent (I forgot to get his name) didn't have the proper equipment on him, but did everything he could to jump my vehicle and attempt to get it into tow mode. He could've just left, but he did his best and called right away for another driver when he realized he couldn't do it. The second driver, Kelvin, was very friendly and professional. He got my vehicle out quickly and without any issues. He brought me safely to my destination and was extra careful when going over large bumps and when entering/exiting steep driveways. I would highly recommend Finish Line, especially if you are an EV owner. Thank you for your help! read more

I forgot to get his name, but he was very helpful and kind. I needed to tow my truck due to mechanical issues and this young man made sure of that. Fast, efficient and reliable. Thank you to this wonderful person for your service. Very much appreciated!! read more

Finish Line Towing & Transport - Finish line to the rescue - Towing Near Me - Compton, California

First and foremost just wanna give a huge THANK YOU TO CHRIS, he came in a timely manner, super respectful and helpful. My daughter in laws battery terminals were terrible and he helped assist her and explained everything thoroughly. THANK YOU AGAIN CHRIS read more

Finish Line Towing & Transport - This was the before - Towing Near Me - Compton, California

My car was towed by them today without my knowledge or permission when I parked my car temparily across the street to drop off my kid at his backetball game held at The Map Sports Facility. It is on Western Avenue before Lampson Ave in Garden Grove. The lot seems to belong to Container Supply Co Inc but it has a normal street sign (Rob Hurtt Way?) on it to appear like a public access, wide open area, no fence or gate to block the area or any sign to warn people. Anyway it was my bad for not coming back soon enough to drive it away. Here are the charges arbitrarily made by Finish Line Towing Company before they allowed me to take my car back. It just smelled like a ransom money. They took my ID, xeroxed car registration and made me sign a lot of documents, the whole nine yard, to make me agree to pay the amount they unilaterally asked for below. Towing Fee $240. Their actual towing was exactly only one street block away. After Hour Release Additional Fee $120 (this was in a Saturday morning around 11am). Storage Additional Fee $97.50 for being towed to and locked up behind their gate for about half an hour. Total Fee $457.50 to get my car back from Finish Line Towing for my temporarily quick parking at an open space to drop off my kid across the street. Isn't it a bit escessive? Looking back on what happened, I did feel I was to blame for parking there even temporarily and have mistaken the street sign on the private lot to be indicating it as a public place but it feels like a trap to phish for innocent drivers to park and be towed right away. I would like to know if there is any business arrangement between the lot owner or the parking service across the street at The Map and the towing company for these kinds of excessive fees? Somebody must have called Finish Line Towing to come to tow my car. Who called? Please kindly provide me with an answer. I would also like to warn other innocent drivers not to repeat the same mistake I made. I felt like a sucker when they told me how much I would have to pay to take my car back as though they could charge me anything they wanted and I had no say at all about the ripoff price of $240 for towing one street block, not to mention all the other additional ridiculous charges they added on to my bill to come up to a total of $457.50. Where can I go to make a complaint for this excessiveness of the money they forced me to pay, while they held my car hostage? Do I have any legal right about the ripoff charges in this incidence? Please kindly advise. read more

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Had my car towed to the dealership through AAA, and I just wanted to give a shout out to the driver Arturo who arrived quickly and was capable and courteous. read more