Thanks again for the nightmare vehicle. I'm up to 25k worth of issues now…read more Thanks for selling me a vehicle that has put me in thousands of dollars in debt and NOT helping me whatsoever. This has been going on since day 1. GM felt bad and offered me an owners loyalty cert. but I'm so far in cc debt from having to charge rentals every other month that I'm stuck in it, something happened to this vehicle there are weird paint splatters like it was in an accident and it was hidden. Parts keep going bad after being "replaced". I just replaced again parts that blasius claimed they replaced. Blasius won't call back or take it in to look at it themselves.

I walked in today about 20 after 5:00 on a Wednesday stood there a good 15 minutes didn't seem like…read moreall the sales people were busy but no one acknowledged me or walked up to me so I walked out.......

I often hear people say they wish they had a car mechanic they can trust. Well the guys at United…read moreAuto are the most trustworthy folks you could find! I purchased my car from them, and have been taking my car to them for years, both under the previous ownership of the Longo's, and under their current ownership, and both have always given exceptional customer service. I don't know of any other car places that give you a ride to work while your car is being repaired. If your car needs a repair, but it can wait, they won't rush you to get it done right away. They genuinely care about your safety in your vehicle. They can also get work done for you much cheaper than other mechanics! They are so accommodating. Even though I no longer work in Waterbury, I will still drive the distance to take my car there. Thank-you all! Bobby, Gary, Dave and everyone else -you're the best! :)

I travel 30 minutes one way (60 minutes) just to bring my vehicle into United Auto Sales & Service…read moreon 219 Congress Ave. in Waterbury, Ct. I am so grateful to have found such reliable, professional and honest mechanics. On top of these incredible traits, they perform the utmost highest quality of work on my vehicle. Their prices are the impossible to beat and is the cherry on top. I bought a car from someone who told me he had always used this place for any work he had ever had to have done on the car I bought from him. He told me to ask for Charlie. That there is no place better, period. I took my 2008 Lincoln MKZ to them in the summer of 2020 for the first time and I was blown away with the way they eased my concerns about my car. They called me every step of the way. They took the time to explain what they found was the problem, then took more time to properly explain exactly what that problem means and then called me first to ask me if I was ok with them going forward to do the work. They went above and beyond to alleviate any stress I was feeling which made all the difference in the world. Before I found Charlie and Bob, my other experiences with mechanics were always very stressful with no communication and I know now after using United Auto that I don't have to worry about any of that anymore. I trust them every step of the way 100%. I trust their whole process and believe with all my heart that they truly look out for their customers. That they value and respect everyone of us and that they take great pride in their work. I have found my mechanics that I will use for the rest of my life. I would never take the chance of ever bringing my vehicle to anyone else but United Auto Sales and Service. I have this overall sense of relief now as well. I know when I drop my car off that it will be an honest assessment that is extremely thorough and that when I pick my car up that it has been worked on by the best in the business. I always have a smile on my face when I first get into my car and start to drive home. I am never disappointed, never. I highly recommend this place for any and everybody out there who are looking for mechanics you can trust, who are courteous, extremely knowledgeable, who take great pride in their work and who perform the absolute best quality of work in the business. There is nobody else and as far as I am concerned, just United auto Sales & Service. I have no idea why my profile says I am from San Francisco, California. Lol.

Heidie , Walked me through the process from start to finish even though I live 1400 miles away she…read morefound me a hotel in Hartford . And even sent one of their employees to get me and bring me to the Dealership where I bought the truck I was interested in , it was a very simple and quick process and I was on my way home by 12:30 in the afternoon Thank You Heidie for a job well done Keith P. G.

Heidie is a wonderful salesperson. She was not pushy, very polite and helpful. She helped me find…read morethe perfect car for the right price.

Called them up to inquire about a 2015 Mercedes ML350 4matic. The sales person remembered me from…read morethe Tacoma I bought there. Gave me a great price. Held the car for me. Picked it up completely cleaned and just perfect. Have had it for a week and everything is fine. Will go back for a 3rd vehicle soon. Thanks guys As a small business owner I don't ask for reviews from my customers. I see that National has few reviews. That means they are doing a decent job of selling cars with no one complaining. Quite a feet in a society that churns out complaints about the wrong floor mats in their car they bought 5 years ago. lol

Got a car from them today. Super nice and easy! Would definitely recommend them!…read more Mike and Lou were very helpful!

Amazing dealership to work with. Lawrence is as straight up and honest as any Dealer I have ever…read moreworked with. It was a pleasure working with him and the team at M Sport Motorwerx. Looking forward to a lot of future business together. A +++

Lawrence at MSport is a "car guy", through and through. He was an absolute pleasure to deal with in…read moremy purchase of a 2013 Porsche 911 Carrera S. Normally I try to stay away from dealers and just purchase cars through private party because I just hate the typical sales tactics and BS that come from typical car dealers. But that's not the case with Lawrence! Buying a car from him is like combining the best parts of private party and dealer sales into one great experience. I really wish I wasn't on the other side of the country from him, but even then, he helped me arrange shipping for the car and it was just an overall pleasant, seamless, and FAST experience. To top it all off, his after-sales support was second to none. His actions made it abundantly clear that he wants to build and retain customer relationships for life, not just for one sale. And that's just such a rarity in any transaction, let alone car sales. Natalie at the office was also a total pleasure to deal with. I only wish I were closer to them so I could have had the pleasure of doing the transaction in person! But again, even doing a remote deal with them was better than any local dealer experience I've ever had. I'll be back!

I got a great deal on a car. They were friendly and welcoming. I would Strongly recommend!!!read more

After 30 days of attempting to purchase a vehicle from this dealership, I ultimately encountered a…read morelevel of unprofessionalism that was disappointing and unnecessary. I arranged for my brother to visit in person due to proximity, and instead of assisting, the primary salesperson delegated the interaction to someone else. Later, I personally flew from North Carolina to Connecticut to view the vehicle, only to be met with arrogance and dismissive behavior. Respect and professionalism should be standard in any transaction -- especially when a customer is clearly serious enough to travel for the purchase. I would advise future buyers to evaluate carefully who they choose to work with at this dealership.

I recently bought a car from Dave at Jim Juliani Motors. I waited until my warranty was up to keep…read moremy review accurate. I have bought several cars from dealerships and always felt like I was ripped off by them. Not these guys! I am super confused by the previous reviews as it couldn't be farther from my experience. My experience was amazing from the moment I walked in the door. ( The parking is a tad confusing but once you figure that out the rest is a walk in the park) The inside was sooo clean and clear of clutter which was different from most car dealerships. You can tell right away they pride themselves on what they do. I was greeted by this guy ( I forget his name) he treated me like a long time friend, I felt comfortable immediately upon his greeting. We chatted a bit about what I was looking for. He told me the pros and cons of all the cars I was thinking about. I was first thinking I wanted a bigger car than I had but we talked about what came with the bigger cars ie. they eat through more gas. He asked why I wanted a bigger car and I didn't have a good reason, so we looked at cars similar to the car I had. I was impressed by that because often times woman feel like they are pressured into buying more expensive cars as some of us aren't knowledgeable about cars. That's when I was introduced to Dave. Super nice guy. We took the car for a test drive and I LOVED it but hated the color ( I still hate the color but LOVVVEEE the car. I was hung up on the color of the car so Dave and I spoke about what else I didn't like as he thought he might have another car I'd like. Honestly, it was just the color of the outside I didn't like besides that it was soo perfect. I told him I needed time to think about it. He didn't pressure me at all even offered to let me sit in the car as long as I wanted. I decided to buy it. I came back to get it about a week later, Dave promised it would be washed ( he thought I would like the color more). There was a miscommunication when I arrived and it was not yet washed. I didn't say anything because it wasn't a big deal. But it was a big deal to Dave. He made it a priority to keep his promise and had it washed while I was signing paperwork with his son. His son was super friendly and really helpful in explaining all the paperwork step by step. I would never buy a car anywhere else! I know all the guys in there truly care about the satisfaction of their customers. I left feeling like it had been my own family taking care of me through the whole process. Thank You So Much for making this car buying experience pain free and exciting. = )

I had a bad experience here. These guys wasted my time. I called at 9am to confirm that a specific…read morecar was available and mentioned that I would be driving from far away to look at it that afternoon. A sales rep confirmed that it was still available. I arrived in the afternoon, waited, and then was told that it had already sold 2 days ago.

Montesi is the absolute best auto shop you will find for your Subaru. My family has been going to…read moreMontesi for years to buy used Subarus and for all of our maintenance and repairs. Rich, the owner, is honest, super fair in his prices, and the very best at what he does. He always does everything he can to keep the cost of repairs low and the work is always high quality. I have had my current Subaru for eleven years and the guys at Montesi make sure it is running as good as if it were new. Can't say enough good things about Montesi! If you have a Subaru, don't even hesitate to come here.

My radiator went and called to see if could get appointment to replace ASAP. Fortunately they had a…read moreradiator in stock and got me in same day. I have been going to them for many years. Always reliable, fair priced and takes the time to go over repairs and make sure keeping up with maintenance schedule. Highly recommend. Small business that takes pride in their work and is there for customer.