I recently hired Devyn at Cooking Clean to service and repair our two gas fireplaces. While there…read morewas some initial confusion about pricing due to a misunderstanding over gas versus wood-burning fireplaces, Devyn promptly resolved the issue professionally and adjusted the invoice to reflect what was initially discussed. The service included maintenance, chimney sweeps, and repairs on both of our gas fireplaces. He carefully cleaned, adjusted the logs, replaced the burning embers, and ensured everything was functioning properly. He even taught me how to use them (lol) and recommended some decorative fireplace screens to keep our littles safe around the open flames and mentioned we should by plug-in carbon monoxide sensors to make sure we stay safe. For the repairs, he took extra steps to fix the gas valve and get the pilot working correctly on both fireplaces, which we really appreciated. Overall, while there was a hiccup in communication about pricing, Devyn was responsive, professional, and willing to work with us to make things right. What more can you ask for? Honest and hardworking. I would recommend his services and appreciate his dedication to quality work. We have two warming, beautiful functioning fireplaces now. Thank you!

Quick service. In and out in about 20 min (small chimney cleaning)…read more If you're in ABQ, I'd recommend. I'm in Santa Fe & they charge a $49 travel fee. He did refund me the travel charge, as I was not told that initially.

Couldn't agree more with Bobbi H and Jim T. Wonderful response time; nice people; great job!read more

They were great in getting back to me and made time to fit me in when I really needed their…read moreservices. Fast, efficient, friendly and reasonable rates. They also communicated with me so I knew when they were on their way, etc. Love them! May I add they did not leave a mess either!

Excellent customer care & high quality products! Carlos helped me find all the parts to replace the…read moreworn out and leaking timer & connectors then offered to put them together for me! It works perfect!!! No leaks, easy to install. Thank you

We had a stellar experience with the The Firebird. Since we don't live in Santa Fe, we did…read moreeverything via email with the store manager, Alisha. She was an excellent and responsive correspondent and arranged everything - including delivery - with competence. The delivery driver, Fabian, was also great; careful and respectful of both our merchandise and our property. Granted, we did do a lot of preliminary research ourselves and knew what stove we wanted and which parts we needed to order for the installation; however, we approach all major (and many minor) purchases in this way. No one knows what we want better than we do! This said, we recommend The Firebird without reservations of any kind. We are 100% satisfied.

Excellent customer service Including education of unit…read morewarranty work and cleaning Would recommend highly and also they mentioned add on for future purchase

I used this business to service my townhomes's fireplace. My tenant told me they received…read morespectacular service. They were very pleased with the technician's attitude, timeliness, follow-up, and overall performance. I would highly recommend fireplace warehouse for all of your fireplace needs.

Tim and Sally came out yesterday to clean and inspect our two chimneys. They were communicative, on…read moretime, friendly and easy to work with. The pricing is good. Would definitely recommend and will use again.

Contacted them to have our two chimneys/flues cleaned. Prompt and courteous response and…read morescheduling. Tim and Sally had lovely smiles, and did a great job. Tim did have to climb on the roof to access one of the flues. He pointed out that we would need several screws tightened on the south facing part of the roof. They took good care to protect the interior of our home. Very happy customer, and I'll use them again.

I do not recommend this business for anything. I purchased a hot tub and pellet stove insert from…read morethem. I need service on my pellet insert and they won't call me back. They never answer their phone so you need to leave a message. I've tried to support them by purchasing my chemicals for my tub but NO MORE!! If I had read the reviews posted I would have never purchased any thing from them.

We contacted them to install a natural gas heat stove that had been given to us. To begin with,…read morethey told us it would take six to eight weeks to get the parts we needed. When we found the parts at another dealer, they asked for pictures so they could provide an accurate quote. We emailed the pictures and waited a week, at which time we contacted them. They promised to get us a quote by Monday, October 12. We never heard from them.

He did an excellent job - was here the entire day and worked hard. Very nice, knowledgeable, and I…read morewould recommend him to anyone looking for a thorough cleaning of air ducts and dryer vent. Definitely worth it.

From the owner: * Chimney Sweep * Gas Fireplace Services…read more* Pellet Stove Services * Dryer Vent Cleaning

Bought our pellet stove from the Woodshed 20 years ago. Still running fine thanks to the service…read moreand repairs Woodshed provides. Just had the ignitor replaced (everything wears out eventually). The guys did a great job, prompt, efficient, clean, knowledgeable and real nice. So was Amanda in the office.

Just had our chimney swept by two staff members from The Woodshed Stove Shop. WOW!!! These…read moregentlemen were professionals and they got the fireplace chimney swept, the brick oven chimney swept, and cleaned and checked everything in both flues. They noted that the gaskets needed to be replaced on both fireplace doors so that work was also done. The cost value of the job was very reasonable considering they needed to travel from Canon City to Howard as we were unable to find anyone in the Howard area to do the work. Again, great job - we will keep you on our calendar for future work. You are the best!!!

My personnel experience has been nothing but a good one. It's obvious that Garth has extensive…read moreknowledge of various pellet stoves and was able to fix mine and got it working again. He followed up on his work and showed up at the time that he said he would be there. I would recommend this guy for all your pellet stove needs. Michael

Tried to call multiple times and was unable to get ahold of anyone. When they did call back it was…read morea scam. NOT A REAL BUSINESS!