I bought 3 pairs of sandals and took 1 back because it was rubbing my foot wrong. I bought them…read more6/29 and went back 7/6 with my receipt. I paid cash and I had a few dollars left on a gift card & got $ 5 reward points. So when I took back only 1 pair this lady after refunding my money wouldn't give me back my receipt for my other 2 sandals I bought. She told me she couldn't give me back receipt because she refunded me all cash for just 1 sandal. I haven't wore any of my sandals yet so I hope I dont have trouble with them because now I wont have my receipt if I need to take the others back. Poor customer service, she was very rude​

After trying 3 times w/ Sports Authority (Maize Rd) to purchase a sz 11.5 Raynard [Mens, relaxed…read morefit shoe], ending in a refund of improper sz shipped to our home; this store was a wonderful find. We not only found exactly that but another style just as comfortable. The staff is friendly and personable, prices are reasonable, great selection of athletic & work shoes [understanding that we shopped the adult sections]. The reason we gave them 4 out of 5 stars is, wife would like to see a bigger representation of the Womans fashion line. We will be back :)

Never have ANY selection in wide feet. When I know certain other branches carry way more selection…read moreof wide foot shoes. Last time I went the staff was talking about pot brownies. And 1 lady didn't seem to want to help much. Gave me a little attitude cause I wanted more than 1 or 2 selections of shoe's that fit me. Without spending $200 or more on them. So Wichita branch of th8s store sucks. I'd rather drive to kc and get my shoe's elsewhere

I was just at the north Maize road Shoe Carnival and I was assisted by a guy named Andy. He went…read moreabove and beyond to help me out with getting some new nike air max shoes! If your in the market for any type of shoes, go see Andy and see what shoes and specials they have going!

Do NOT waste your time going here. The employees and management are terrible. They sell defective…read moremerchandise and refuse to accept returns.

Went in and they have a big wall of KSU gear and KU gear, when I asked about Wichita State gear, I…read morewas told they didn't have ANYTHING. Do they not know they are located IN Wichita?? Very disappointing.

High dollar fashion at a reasonable price. I love coming here to check out what's fresh…read more Collected a few cologne sample and then promptly made a purchase. Thank you for your patience.

I love the help that is offered here! If I'm in a rush and I don't want help I don't feel like I'm…read morebeing hounded. The suits are true tailored clothing. There isn't a better place in Wichita to get a suit for quality and price. I prefer Hart Schaffer Marx! Also I am broad shouldered and narrow waisted. Dillards does made to measure so you can actually get the perfect fit for your body. A little pricey but you get what you pay for! Recently I discovered the murano brand which is more for going out and looking nice. They carry a performance line (in dress shirts) that stretch and stay cool even in hot weather. I never thought I'd be comfortable wearing a long sleeve shirt in 90-100 degree weather (went south for spring break). It looks like this location is doing some renovation and I can't wait to see it when it's completed!

Nash who was working when I came in was one of the most personable running store workers I've met…read more Good local store with solid products and great service! Support your local running store!

I think the scanning of your feet helpful. The lady who helped me suggested a special way to tie…read moremy shoes. Helpful! Some shoes not in stock but they suggested I order them. I feel bad for they don't make any money when that happens. Still, they make the customer happy!! Win!

BIG ding here because of what just happened…read more Jenna took about 20 minutes with me and was absolutely fantastic. SHE gets 5 stars. However, the same shoe and insert is $50 less through NewBalance.com and they wouldn't honor that because this location is a franchise. Well the franchise owner is a moron. They are losing a lot of business by not doing that. I walked out, happy to buy my shoes elsewhere.

First, as with many brick and mortar stores, their shoes cost much more than they do online. I…read morerecently looked at a $130 +/- pair of shoes in the store. I found the same shoes online for $68. But if you dont mind over paying..... Second, I was aggressively pushed to buy a more experience shoe. When I told them I was not interested I received a very snobby response. There are times I might pay more for something if I feel there is good service involved. Not thid time. Might go back to test drive a shoe and then leave and purchase online.

What an awesome store for local handmade fashion! We loved…read morethe Wichita and local-themed shoe designs. She has a lot of pre-made styles, and also does custom shoes with your foot measurements where you can pick all of the fabrics. She was so patient and enthusiastic helping my sister design her own custom Drivers and offering her expert opinion. It was such a fun and unique experience! If you love to show your Kansas pride, this is a must-visit! Come and support our local artists!

From the owner: Customize Shoesread more

I am writing this review for awareness. I didn't catch the red hair lady's name but I'm extremely…read moredisappointed with the service I received at this location. The employee who assisted me was rude, my mother and I walked in and were looking at running shoes and she made a comment "you know those are for running right?" And then laughed and was next to us the whole time and was checking the boxes of every box we looked at??? The way I was treated by her left me feeling unwelcome and disrespected when we were simply trying to do business. This kind of behavior is unacceptable! I truly hope management reviews this situation and provides proper training to ensure all customers are treated with the respect and fairness they deserve. Also my mom tried to leave a review about this lady and it was deleted!!

We walked in there looking to purchase a new pair of shoes. We weren't ever acknowledged, greeted,…read moreor spoken too during our visit. I wanted to try a pair of shoes on and no one helped me. Very disappointed in my experience and will be taking my business somewhere else.