Ordered carpeting on 1/9/2025. Scheduled for carpet to be installed 3 weeks later. A few days…read morebefore installation, our appointment was cancelled as they never checked to make sure our carpet was actually on the truck. It wasn't. rescheduled our appointment for February 14 when carpet actually arrived. The installer cancelled our appointment as he couldn't come. Rescheduled for February 17, installer called again to cancel as his son, on his crew never got out of bed. We called and received a refund today. In the meantime we have had our carpet ripped up for weeks and are forced to walk around on plywood and our furniture all over the place. Very bad experience, we will never be back.

We bought our flooring tiles for our kitchen here a few years back…read more Redoing a room now, and needed more tiles. I was going off memory of the name, and they tried hard to match up. Bought two boxes, but unfortunately my wife went in a different direction with the room, and these tiles just wouldn't work and ended up having to return them. But, the friendly and knowledgeable staff are the reason I went back there, and why I will be going back.

Falk's did a great job on installing new carpet in our MBR. Showed up on time and were efficient…read morewith the installation. The installers helped move a couple of larger pieces of furniture. Their pricing was very fair and Andy even steered us towards a lower cost option when we went there to shop. No upsell at all. Highly recommend.

I have only positive and rave reviews for Falk Carpeting! Brian and his team are fabulous! Brian…read morewas very accommodating and went above and beyond. The finished project is even better than I anticipated! Super happy with the entire project from beginning to end.

Joski Tile & Carpet: I'm a relatively new home owner, but my bathroom floors needed updating badly…read more(the floor was last done in 1997). The contractor (Luke) that worked on my floors was professional, friendly, respectful of my home, and explained things in a way that someone with little knowledge of the subject could understand. He was able to easily reseat the toilet and move my heavy laundry machines. The end result looks great and I couldn't be happier with it. Highly recommended

Just had my guest bathroom floor done with the Luxury Vinyl that looks like wood planks. Oh my…read moregosh! It's beautiful. My experience with the Joski team was great from beginning to end. The person helping me pick out my floor was very knowledgeable and helpful. The gentleman they sent to install were friendly, professional and willing to answer any questions I had as they went along. They made sure I was happy with everything before they left and they did a great cleanup.

Great experience with updating our flooring. Keith is skilled, knowledgeable, and kept us updated…read morethroughout the whole project.

From the owner: KVR Floors & More provides LVP, LVT, carpet, tile, shower tile, wood flooring, and laminate…read moreflooring installation services to the Green Bay, WI area.

Horrible experience all the way around. The installer (Jeremy) was argumentative the day of…read moremeasurement. I mentioned that to the sales guy (Javier) and was gaslight. "Not Jeremy, he is the best we have got". The sales guy did a below average job keeping notes of my project. The installer screwed up installing/ seaming the carpet and we did not have enough to finish the job. When speaking to the manager (Steve) he offered LITTLE assistance and ZERO solution. I am left with a final invoice yet one room not finished, one room without a threshold and flooring run short under my dishwasher, so two gaps.

Do not have carpet installed from CARPET CITY. The carpet purchased was installed by one of their…read morecontracted employees. The carpet was installed incorrectly as well as other jobs told to me by Steve the manager. As more issues have arisen with seams unraveiling/seperating the company has chosen to blame me. The claim it is my vacuum cleaner that I use throw my house. Funny how the vacuum only appears to "damage" what was installed incorrectly. I had a very nasty conversation with the company's claims manager. FUNNY HOW RHE COMPANY HAD NO ISSUES TAKING MY $7,000

My wife and I recently built a home in Ledgeview and Maccos provided and installed the carpet for…read moreour house. Marissa was very helpful the multiple times we met with her and talked us through all of our options and help explained the implications of each decision we were making. She also was very helpful with design ideas and guiding us to choose things that would work together. She didn't make us feel rushed and she and the team did a great job installing all the carpet. Marissa was very responsive and answered any questions we had quickly and accurately. Marissa and the whole team at Maccos were great to work with throughout the building process and I would highly recommend them for any of your flooring needs.

We had 3 rooms of "quality" carpet for reasonable traffic areas and underlayment installed a few…read moreyears ago, over $4,000 in total.. Within a year of the second install, about 2 years for the first install, we had what we thought was excessive wearing. We had the carpet cleaned again, the cleaning company could not belive how poorly the carpet was holding up. We called Macco and eventually had a virtual inspection of our carpet. We had a list of "test" stuff, paper, comb, light, that weshpuls have available. The remote person asked us to video stuff over the phone and decided that although th carpet looked terrible, it was not a warranty covered issue. Macco never called to talk about it even though the inspector did note installation issues. We have terrible carpet, only a few years old and are out $4,000. What a horrible experience. We will never recommend them, rather steer friends far away. No coverage, no follow-up, no customer service, no satisfaction in any way. So very disappointing, the worst ever.

Worked with Aeva on finishing our basement and she was very helpful and knowledgeable. We have a…read moredog and grand dogs and she pointed out the pet friendly pads and carpet choices. She made the process very easy. The install crew was great, very professional and got done early. We recommend HJ Martin.

HJ Martin.... What a great place to work with at the Neenah location for flooring!! Their…read more"consultants" help you figure out what you want and provide their "expertise" with no pressure was priceless! So many selections of flooring and very high quality. The consultants provided pros & cons with each flooring piece looked at for what and where you are adding it to your home. They provide timelines that meet your schedule and you receive notifications confirming installation!! The "workmanship" of putting in the flooring and cleanup was above and beyond what I expected. They were also very competitive to other flooring companies around the area. I will definitely use HJ Martin again in my future and will let all my friends know about my experience with them and that this company should be their choice for flooring!!

Excellent! The prices are competitive with the big-box stores, but you get superior installation…read moreand professionalism. This shop is a 3rd generation. They've built their business on customer satisfaction. That shows.

From the owner: CraftMasters Flooring carries a complete line of products from the world's leading manufacturers…read more Visit our showroom or call us for a FREE estimate! Free Estimates

Need to have a portion of our basement pad replaced and carpet stretched following a washing…read moremachine repairperson's mistake on our first floor (water poured into our basement). We've had the water mitigated by another company, have estimates of the damage, insurance is making it right again and we are starting to restore. Inquired whether Jensen's does this type of work. They do. I asked, "Could we get an estimate?" Their response: "Maybe you should go with another company, we are a month out". My response: "That's ok, everything is 6-8 weeks out". Their response: "Something about your request doesn't seem right and I feel uncomfortable with this situation." My response: "What could be uncomfortable, I am asking for a service, you said you do this type of work. Do you not want to do business?" Them: "I am uncomfortable with insurance being involved and you have an estimate already from another place, why don't you go with them." My response: "Insurance isn't an issue, they are paying to rehab what is needed, the first company who mitigated the water gave us an estimate on the repair but we are looking at our options, so we found you online." I say, "It seems you are suggesting there is something odd about our request. I ask again, "Do you not want our business?". Their response, "No." So rather than saying they don't want our business to begin with, they push us to seek another provider then say there is something that makes them feel uncomfortable about our request. That is just strange to suggest to a customer! Just say you don't want to do a job, one that I can only assume must've been assessed as a "smaller" job. Be upfront with the customer! Not a good interaction.

I lived in an apartment complex that had a hired deal with Jensen's carpet care, so we didn't have…read moreoptions as to where we went. I would just say I was not impressed with the service. Quite honestly, I'm not sure if they ever really cleaned... our carpets still had dirt on them. The service was also quite pricey. I would not recommend; I will not be using this service again.

After having a horrible experience with Floors by Angi who could not give me an itemized bill and…read morecancelled my order, I called Empire. Karen was great. She was low key, no pressure, answered all my questions, gave me a lot of choices and walked me through the entire process. She was able to tell me exactly what I was paying for and found the best deal for me. I appreciated her patience and help. It was great working with her. Thank you Karen.

Absolutely awful customer service!! I asked for my remnant from a 2 room installation and have…read morebeen told I didn't pay for them, I can't buy remnants, and that I have to have all new carpet laid. Really? After having my rooms emptied, they changed the installation date by over a week. Now 4 months later I need a small repair the size of a quarter but I have to have a new carpet laid? Did you notice they only allow positive reviews on their website? I've also asked for a manager twice now and received the same brain dead customer service rep. The salesman was nice on person, but when the installation was delayed, and now for this, he's been a real jerk via texts. Look elsewhere to be treated right and have the company actually provide customer service.