BRING YOUR CAR TO MASON & SONS. ITS SO MUCH BETTER. TRY IT ONCE YOU'LL NEVER MISS JAPANESE AUTO…read moreREPAIR. If I could give them less I would. I had my car towed on Wednesday morning. Called Thursday afternoon almost closing. I was told my car was too complicated so they would "tackle it on Monday". That's fair. I waited until closing on Monday to call. The rep told me nothing was done. They weren't sure when they would analyze my car. I left a voicemail that night asking if I should tow my car to someone else? This was their response: "Hey Bill, this is Bill at Japanese auto I got your message. Please feel free to send whoever you want to tell your car away. Way too busy and this is not gonna be an easy fix so Please come get it take us somewhere else. Have a good day...." the voicemail they left me. Mason & sons were done in 3 days. They are too busy and don't care. Do not bring your car to this place. It's a joke with customer service. 8 DAYS THEY DIDNT LOOK AT MY Car. 8 DAYS NO COMMUNICATION FROM JAPANESE AUTO REPAIRS. I SPENT $580 ON UBER DURING THIS PERIOD THEY DIDNT EVEN LOOK AT MY CAR. Do not trust this place. My quoted voicemail should be enough. Mason and sons will provide much better service especially customer service. Honestly, I am disgusted by the way I was treated by Japanese auto repair. Believe the negative reviews they are more honest.

I bring my '88 Subaru wagon here. Bill and Jonnie (no idea how to spell her name) have charged me…read morefor a fraction of the labor they've put into troubleshooting and sourcing for my car. They're busy so I follow up with them frequently and don't wait for them to update me, but multiple events have demonstrated their impeccable integrity. It's clear that they're passionate about delivering great service.

Great people who do a Great Job. They did what they said, when they said it, and there were no…read morelast minute surprises. I would use them every time.

Chan's Transmission and Auto Care…read more ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ Add a photo Chan's Transmission and Auto Care 4.4 (160) Auto repair shop in Greenville, South CarolinaOpen OVERVIEW UPDATES SERVICES REVIEWS PHOTOS ABOUT Google review summary 5 4 3 2 1 4.4 (160) Rate and review Share your experience to help others Reviews Allbusiness 15 job 10 warranty 9 work 7 +6 Sort by Most relevant Newest Highest Lowest Justin Mcbride 20 reviews·5 photos 5 days ago NEW Service: Transmission I called and asked for a price to replace the torque converter clutch in my 2015 GMC Acadia and was told $1200. I thought that was really cheap and asked her to make sure, she confirmed it and even called me back to give the correct price. ... More Brandi Goble Haraway Local Guide·18 reviews 4 weeks ago Services: Transmission replacement, Brakes I cannot recommend Cottman enough! Their customer service is over the top and my new transmission runs like a dream. They are super knowledgeable, easy to work with, and have fast turn around times. I highly recommend their services and would give them more than 5 stars if I could. Chan's Transmission and Auto Care (Owner) 4 weeks ago Thank you Brandi for trusting us to repair your Escape and many other vehicles over the years! We will always strive to EARN your business! Jane Stasney 1 review·1 photo 7 months ago Services: Air conditioning, Oil change, Electrical, General repairs & maintenance I recommend Cottman for car service because I feel that I have found a trustworthy business to take care of my 2004 vehicle. From regular maintenance like oil changes to major repairs like the fan not coming on to cool the engine! They ... More 1 Chan's Transmission and Auto Care (Owner) 7 months ago Jane it has been my pleasure to assist you and your mom in keeping your vehicles on the road for years. I appreciate your kind words and we will continue to earn your business for years to come. I am so glad Joey found that earring for you as well! R L 27 reviews·1 photo 2 months ago Kym and the team at Cottman Transmission provided us with exceptional service. Our little camper broke down while visiting lovely Greenville, SC. Kym was amazing in her tips on how to thrive under the circumstances, she kept us ... More Chan's Transmission and Auto Care (Owner) 2 months ago It was a pleasure to assist you guys in the hiccup on your journey to NC! I'm very glad we were able to help your camper back on the road in a timely manner & you guys were equally wonderful to work with! If you ever need us again, we will be here for you. Justin Mcbride 20 reviews·5 photos 5 days ago NEW Service: Transmission I called and asked for a price to replace the torque converter clutch in my 2015 GMC Acadia and was told $1200. I thought that was really cheap and asked her to make sure, she confirmed it and even called me back to give the correct price. After dropping the vehicle off the next day I get an email to approve work for over $6000. I immediately called and said, "No, that sounds like a bait and switch!" Long story short I took my car to a local GMC dealership who performed the job for $4652.29. I feel bad for anyone who wouldn't have known better and would have just paid that. The dealerships are almost always the most expensive, but somehow managed to beat this shops price by $1500. The second photo from the dealership also included a 4 wheel alignment. Buyer Beware

Amazing service, I would recommend this place to anyone. They have a close relationship with our…read morecustomers, they are very kind of respectful, they got everything done in a timely manner, one of the best experiences I've ever had with car work done.

Great job! He was very prompt and efficient. Cxxxxxxxx cxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcccccxxxxread more

Outstanding customer service in sales and service department. a great place for friends and family…read moreto buy new or pre-owned vehicles

The staff is freindly and service offers same day walk ins. Their bodyshop fixed my wrecked vehicle…read moreperfectly.

I highly recommend this place for all your car needs! Mr. Will and staff were awesome and fairly…read morepriced!

Great service and done in a timely manner. Will definitely receive all of my business. I had…read moretransmission work done and they got me back on the road in a day's time.

AAA recommended this place. Vehicle sat on lot for two days, and they did nothing towards…read morerepairing. Original quoted price of $290 to repair (w/AAA discount) then Quoted price almost doubled. Taking my business elsewhere, and notified AAA of the poor customer service received. AAA advised us to take it to another shop, and that Cottman would be removed from their approved list.

These folks did a terrific job finding the transmission leak in my 2007 Pontiac. They worked…read morequickly and kept us informed about the repairs. I was very impressed.

A diamond in a ruff. Customer service!…read moreAnd simply service! Value !I would recommend them highly. And yes I would go back

We've had Tim do work on our vehicles several times over the past 20 years. He always did a good…read morejob. He is knowledgeable and honest.