Dan, the customer service representative (CRS) I called was very accommodating to my request for my…read morelast minute NH state inspection at 11am on June 23, 2025 after returning from City of Manchester, Tax collector division saying I must get my NH state inspection completed by July 10, 2025 due date. I googled search this morning and I discovered for those in the future this year 2025 who needs to renew your NH state inspection go here. They are the lowest for NH state inspection around town as other places I called charged up to $60 bucks or are dishonest about their fee like Adams Auto Care when the lady told me it's $49.95 but I stated I saw online their advertisement for $29.95. She stated you must mention that to get that promotion rate which it didn't say that. Anyway, I wanted to share my fabulous and outstanding customer service phone skills as well in person skills Dan who portray exceptional professionalism. I waited for my car less than 1/2 wait time in their customer waiting lounge as they offer free wi-fi plus refreshments if you need them. Dan didn't rush on collecting my $14.95 NH state inspection right away until my car service was rendered and completed for the payment. I paid cash but I overheard Dan informing another patron if you pay with your credit card there will be a 3% transaction fee added on top of the invoice bill. Therefore, Dan fully communicated with his patrons which is what I really appreciate when going to get your car service. Kudos to Dan for professionally representing Extra Care Auto Repair. They exceeded my customer expectations here. Anyone reading my review here, I highly recommend this location compared to Manchester location for your car service needs.

This car repair shop is the best around. Fair, fast and helpful when you need it. Always polite…read moreand transparent with advice. Great place... :)

These guys are great. I got a quote for $5,000.00 for work I needed done and these guys did it for…read more$1,100.00. They had my car back to me the next day. Would highly recommend them .

I arrived in Concord from out of state for a visit with family with brakes that were grinding! I…read moregoogled brake repair and called Concord Car Care. I was invited to drop off my car (about noon), called with a quote and had new brakes by end of day! Very professional service!

If I could put less stars I would. The customer service is awful. You wait to approach the…read moreservice desk to be told you need to wait, "I'm busy!". Two seconds of shuffling papers "NEXT IN LINE". There was noone else there... It's 7:30 in the morning. What is that crap about?

I have gone here for years. Bought tires here but found their other services to be affordable and…read moreefficient. Mike and Ken are so nice to deal with. They fit me in where no one else would for a new battery that was less than anywhere else by $10.

Honest and dependable. Usually very busy from previous customers so make appointment.read more

I experienced a catastrophic failure of the left lower control arm while driving. I had my car…read moretowed to Sanborn's that Saturday. When they put it up on the lift, it was determined that the right lower control arm was in nearly the same condition. The parts were not on hand and had to be ordered which took some time and rolled into my vacation out of state. They were very understanding and contacted me after my vacation to make arrangements for me to get my car back. My parents, both deceased now, relied on Sanborn's for all of their vehicle maintenance for over 30 years. As an aside, I'm pretty sure it would have cost me at least double for these repairs at the dealership.

Complete Auto is fast, friendly, fair priced and they explain what they are doing as well as being…read moregreat at their job. They have a wonderful waiting area inside and a seating area outside. Absolutely love them

Wonderful service. Staff was friendly and knowledgeable. Quick service as well and great pricing.read more

we've brought our cars here for oil changes, flat tire, radiator flush, and brake repair - John's…read moreis the place to go! Always efficient and trust worthy!

Honest, diligent, reasonably priced, customer-oriented. My family and I have been trusting John's…read morewith our car repairs for 25 years. We're grateful to have a business like this in our community.

Needed AC repairs on my Subaru. Got the car into the shop in 3 days and repaired / recharged the AC…read moreis short order. Awesome job and very reasonable price. They stand behind their work 100%

Truly old school approach to customer satisfaction and car repair. The team is proficient in modern…read morecomputer driven vehicles but can also address points and carburetor cars equally well. Restorations, diagnostics, oil changes, nothing is a problem for them. Highly recommend, these are car people and good folks as well!

If you are almost anywhere in New England, this is THE auto repair shop to trust with your car…read more I'm serious: These are the best auto mechanics we've had the good fortune to discover, anywhere in the U.S. (And I don't say that casually, as we've lived in states from California to Texas to Florida, and had car repairs in all of them.) This week, my husband and I were concerned about an upcoming long-distance trip. We'll be driving our 2002 Honda CRV from Maine to Florida... and our car has nearly 350,000 miles on it, and it's been making some odd noises. (Fortunately, during an earlier trip to New Hampshire, our car had needed a repair, and Accomplished Auto was nearest to our hotel. At the time, it was sheer luck that they turned out to be one of the most trustworthy, friendly, and affordable mechanics we'd ever found.) So, during this trip, we didn't hesitate to call them for an appointment, and make the 2+ hour drive from where we're staying in Maine. Accomplished Auto gave us a next-day appointment. That was a relief! Today, by noon, we knew what needed the most immediate attention, and what could be postponed until we get back to Florida. And, just as important, their prices were very reasonable. This shop's staff are friendly, and the team have that perfect combination of integrity and honesty. They respected our rather tight budget limits, as well. If you are anywhere within a few hours of Concord, New Hampshire, and need car repairs, I recommend Accomplished Auto. It is the very best repair shop my husband and I have ever found.

Went in for a 90k mile check up, I requested the vehicle go through a full inspection and they gave…read morea fair price for new pads and rotors on the front, a rear diff fluid change, and also listed maintenance items that should be completed in the future. But the online experience was great, did not make me feel pressured into saying yes to all of the repairs right at that point in time, and gave me a ballpark price for when I go back to complete those items. Staff was great, same day repairs, pictures of every step of the process done to the vehicle. Will be returning!