THIS PLACE WILL TAKE YOUR MONEY!! STAY AWAY!!! I took mine…read moreand my wife's car here for an inspection and they charged over $3,000 to fix my car to pass inspection and and about $3,500 for my wife's. We were already behind on getting the inspection so we just paid it. But recently I heard my brother and another family friend took their cars for inspections and they were both also about $3,000. There is no way they ALL cost $3,000 that is too much of a coincidence. Save yourself and never go here, stay away and find some place else!

Other than making mountains out of mole hills when you come in for an inspection to upsell, they do…read morefine. Prices are a bit on the high side but mostly in line, friendly staff, etc. I have been coming here for years with multiple cars and family members but my last couple of experiences have me open to looking around for another shop to take my business.

A disgusting, rude manager who smelled of weed. She didn't even know how to shift gears in a…read moreMercedes and almost broke the handle if I hadn't intervened. I immediately asked for the car back and left. Avoid this place all costs

Not understanding the low ratings on here. Such a friendly and efficient crew. The workers seemed…read morehappy to be there and help and were quick and helpful from beginning to end. Great experience!

The people were nice, seemed to care and they changed my tires OK…read more However, they are understaffed and not reliable to get the job done on time. Maybe it will get better once the Government stops paying people to stay home and not work, so I just bumped up the rating from two to four.

This is the most incompetent tire shop I have ever seen. I came in a day earlier for a tire…read morerotation and alignment with an appointment and in over 2 hours that had not done a thing to the car. They called me back the next day and said I could be pulled right in and the car sat for over an hour in a stall before anyone even started on it. There was a gentleman here with a flat that needed to big fixed and he waited over 2 hours and had to walk out without it being fixed. I have been here 4 times and always had an issue. Could be a great place but no management and no customer service and slower than molasses

Had a nail visibly in a tire and came to Pump & Church. Husband and I thought maybe it would be a…read morecheap repair to patch but were prepared with bated breath to shed the money to replace tires. The gentleman that helped us quickly saw me without an appointment. He took one quick look, took out the nail, and said it didn't need a replacement OR a patch because of the way it angled and embedded itself. He could have EASILY told us that it needed at least a patch job and we would be none the wiser. I thanked him and asked how much I should pay since he did get down on the ground to inspect it and pull it out. He said: NOTHING! I thanked him profusely for his honesty and kindness, and gave him a $20 tip for his time. I was in and out in 10 minutes. Support your local, honest mechanic! :)

Went in without an appointment because my oil light was on. They immediately brought my Mazda cx9…read moreinside the bay, checked the oil, then proceeded to do a full oil change and I was finished promptly within minutes. Job well done! Honest people!

Highly recommend Aarrow Transmission!. We are from Florida…read moreand my son is in VA at college and needed multiple repairs on our car. Not knowing anywhere to go for repairs can be scary and stressful. Carlos and the team at Aarrow Transmission in Glen Allen provided outstanding service from start to finish. They handled the repairs quickly--taking only a day and a half from start to finish--charged a very fair price, and did high-quality work. We especially appreciated how consistently they updated us throughout the service. We couldn't be happier! Outstanding service all around.

Highly Recommend Aarrow Transmissions & Auto! I was in a bind last week with a transmission issue…read morethat immobilized my car while on a work trip to Richmond. After getting the car towed to their shop and explaining my situation, the guys at Aarrow stayed 90 minutes past closing to get me back on the road that evening. I waited in a very comfy waiting room and the employees provided regular updates and friendly conversations. I am extremely grateful to the Aarrow team for going above and beyond to get a new customer out of a stressful situation.

My tire warning light came on late in day. There was a big nail in back right tire and I was taking…read morea rode trip the next day so it had to be fixed. They stayed late to help me out and fixed my tire.

I was confused why there were so many bad reviews about this place until I drove my car on the…read morehighway. Not only was there a vibration coming from the rear of my car, but when I let go of the steering wheel, my car drifted to the left. I called on the next Saturday and was told to come in and they'd do an inspection on my car. When I dropped it off in the afternoon, I was told it would take about 2 hours. I went for a walk and came back to wait for my car. The supervisor came in with his wife and two young children, who were running around, throwing trash all over the floor, playing with super loud tablets and were shrieking at each other. Also, after 2 hours, my car was still sitting in the parking lot untouched. I understand that it takes time on a busy Saturday and I'm ok with that, but I did not sign up to sit in a daycare while waiting for my car. Let's hope they get the issues with my car fixed.

This crew is honest and technically competent on just about any repair you may need ... highly…read morerecommended

Very fast and friendly! Great customer service and does not overcharge like most car/ tire places…read more Would absolutely recommend anyone/everyone to come here if they are in the area!

These guys always go above and beyond. Whenever I need a simple question answered, they are always…read morewilling to help!

I would not recommend going here for an oil change. I only went here because I received a coupon…read more The oil change took over an hour and cost $132! I should have went to the Valvoline across the street. I'm in and out in 15 minutes and it is way cheaper.