Karl, Jesus and Kevin are the REAL DEAL!! True professionals and fun to work with. Beautiful…read morecraftmanship and very fair pricing. We highly recommend Blind and Shutter Guys!!

Karl and his team offer top-notch service and expert technical advice they work until all jobs are…read morecompleted to the customer's satisfaction- they treat you like you would want to be treated as a customer.

installed our new home yesterday in Timber Lake. came with 3 of our 4 bedroom. called Denae and ask…read morefor explanation and copy of quote and invoice we paid. Said we only ordered for 3 bedrooms. still has not provided the requested quote or invoice, but surprisingly did send copy of quote of 4th bedroom that they claim we never discussed. she was rude and indifferent. thank goodness there are other option for our living room, dining room, office and family room. option offer happy endings Craig

Used this company to install would blinds. Now I need repairs. Absolutely terrible at…read moreresponding!!!! Keep call with no response. Very frustrating!!!!!

Yes yes five stars all around! We how's it got 5 quotes in our blinds and they were by far the most…read moreaffordable and customer service is very good! We would use the again!!

From the owner: "We are sensitive to your needs and committed to providing you with consistent quality, unmatched…read moreservice . With over 35 years experience,we have developed a long time relationship with our clients in the Dallas/Ft Worth area,Colleyville,Southlake,Westlake,Flowermound,Keller. Shades N Shutters has a complete line of Wood Shutters, Faux Wood Shutters ,Wood Blinds,Aluminum Mini Blinds in Custom-Made, Cut Down and Ready-Made Stock . Along with Eyebrows, Arches and Four Popular Shutter lines. We also offer Cellular, Pleated, Roman and Roller shades. Certified Professional Installers Insured Designers and Installers Superior Customer Service. All our products are made locally ! USA! In Stock products Delivered in 10 Days including our Plantation Shutters. Contact us today for a free in-home estimate.

Worst experience with this company! Had a backyard blind installed a couple of years ago. The blind…read morecame off the rail. Reached out to the company and was assured it was still under warranty and they'll have someone come out to fix it however, they require a $250 service charge via check which I issued when they arrived. They came and said some parts were needed and they'll come back to fix it. They came back and said it wasn't repairable. Called the office to ask what next and was told the damage was caused by wind therefore, is not covered by warranty. I asked how they knew it was a wind damage as this seems like an assumption and excuse to not fix the damage. The lady I spoke to, can't remember her name. Maybe Jennifer chuckled and said " well I don't know what else could have caused this damage. You're not supposed to have the blinds down because it can't withstand wind more than 25mph". Excuse me??? First of all, we weren't told this. We were told this was a weather resistant blind and how on earth am I supposed to have blinds and expected to keep it up at all times? What is the purpose of the blinds then??? I told her we only keep it down at night and she said, "well, that's when you get the most wind". When else am I supposed to keep the blinds down? During the day when we're sitting in the patio? Or keep it up when it's raining and storming??? These are the times we need the blinds to protect our outdoor furniture and electronics! She did not seem to care at all and said all she could do was give me a quote for a brand new install! Haven't heard back from them since then and they never refunded my $250 either! Very terrible and deceptive company. I'll stay FAR AWAY!!!!

THIS COMPANY DOES NOT WARRANTY THEIR PRODUCT! I have used Classic Home Dallas for my entire house…read moreand never had a problem until I have needed to get a repair for something under warranty. I have both shutters and electronic blinds - all from Classic Homes Dallas. One of my electronic blinds stopped working back in August. I was still within my warranty period so reached out to the company to get my shade repaired. I have been mostly speaking with Jennifer. Over the past 3 months, I have heard every excuse to why my repair is taking so long, ie: we changed our systems, cannot find your original order, the company we used for these shades went out of business, the staff in our office quit (yet again - I think like twice now), we cannot find a motor, we are looking for a separate remote, and the latest, we found a motor and cannot seem to locate the hardware! Every excuse made it seem like it was MY FAULT! And when I asked to speak with the owner, Rick, well, he seems to be on vacation quite often. It took less time to get these ordered and installed the first time than to get 1 simple motor replaced. At this point (after 3 months), a new motor should have been ordered and installed - that would have been the right thing to do since it is under warranty. Not offer to give me a pieced together model that may not hold up! Needless to say, my patience has worn out and on top of it, I have a shade that has been hanging down for 3 months - unable to roll up or roll down!! Not great when it is the back of your house in the hot summer when the sun is going down! Every week that I have spoken with Jennifer, there is a new excuse! And at the end of it all, I still have a broken shade that is under warranty. I am just starting the review/complaint process here and will be making a more formal complaint against this company since I am losing all hope that anything will be done. Just thought I would share my experience for those that are shopping for shades! Product looks great, but you better hope something does not go wrong! Still hopeful that Classic Homes Dallas will do the right thing, but since I am at the 3-month mark, I might just be fooling myself and not dealing with reality!

Very happy with Nikita from beginning to end. She and Corey had a difficult installation and didn't…read morestop till it was just right. We're so pleased with our blinds, highly recommend!

Cory was friendly and gave great advice and the shutters are perfect. Better than expected and we…read morelove them. Everything went well and excellent customer service. I would use again.

Great customer service!! Great quality!!! Great value!!! We will call Steve for all of our future…read moreneeds. Thank you for the excellent service. Our blinds look Great!!!

From the owner: Proprietor Steven Hatch and his associates know that your home is your castle and are dedicated to…read moresuperior service and customer satisfaction. ​ Whether you desire better light control, privacy, energy efficiency or a transformational update to your decor, we have a window covering solution that is right for you from shades to shutters and blinds.