Customer service less than helpful prices are sky high there are much better options.read more

I use this service probably at least 12 x a year & last 2 trips have been double billed with no…read morereturn call from accounting. Have had to dispute with my credit card company. So disappointing, as I have come to rely on their professionalism until now. Also, the app is no longer allowing me to sign in.

Top notch world class service. You are treated like a person…read moreand are given a plus one experience by anticipating your needs.

I was double charged by the driver. Do not use them. They do not respond to my refund requests.read more

I used Arrow when I lived in New Jersey. They were always prompt, polite and efficient…read more I was extremely happy with the service, and highly recommend them. Everyone I dealt with at the company was excellent.

A few days ago I had a very negative experience with an Arrow Limo driver and left a very honest…read morereview on Yelp, expecting nothing to come of it. Today I received a phone call from a representative of Arrow, not a patronizing call but one of true concern. I have been an Arrow customer for 35+ years and I valued their service. After describing my experience with a certain driver they assured me they would delve deeper into it and it was clear they meant it. I was pleased with their reply and that is one of the reasons I will keep using their service. There are cheaper limo services out there but Arrow can Always be counted on to do the right thing! If you want a sterling experience use them, you won't be disappointed.

Great experience from start to finish! I used Elite XL at the last minute when our plans changed…read moreunexpectedly. They were extremely easy to book and were very reasonably priced, especially compared to other car services. We used them to get in and out of the city when attending a concert at MSG. The car was beautiful and the driver couldn't have been nicer! We were dropped off right in front of MSG, and picked up just around the corner after the show. They made what could have been a stressful last minute change in plans extremely easy, and I wouldn't hesitate to use them again in the future!

The owner, Amir, provided great service on my early morning pickup to Newark airport. My pickup was…read moreat 4:30am, he arrived at 4:15am. God vehicle was clean and comfortable. I very much enjoyed the ride. Amir's communication was excellent, confirming availability and competitive price beforehand with no surprises. I would definitely recommend Amir and his service.

We have two kids and feel safe in every way with Dimitry! He has a beautiful fleet to pick up a…read morefamily and smaller vehicles for single travelers. He's reasonable, on time, communicates well and drives safely!

From the owner: We provide service in New Jersey and southwest New York with individual and group trips (up to 7…read morepassengers) into the city, to the beach, special events, as well as to the airports. We also specialize in business transportation for you and business partners whether to the airport, corporate events, and business meetings.

Great service and communication Excellent car and driver. Clean and professional. On time.read more

The experience was amazing From the beginning to end. The customer service was phenomenal. I am so…read morehigh maintenance but they dealt with me the entire time. The drive was smooth a pleasant. Our driver (I'm forgetting his name), was soo kind and professional. I used them for an event I was attending to in nyc. I will recommend them to anyone who needs a car service.

We cannot thank JAC Limousine Services enough for the incredible role they played in our wedding…read moreday. The logistics for our celebration were complicated, with multiple stops and a large group to coordinate, but Jimmy, the owner, handled every single detail with ease and professionalism. He made what could have been stressful feel completely seamless. Every single driver arrived at least 35 minutes early, ensuring that everyone was on time to each destination without a single hiccup. The driver for the bride and groom even went above and beyond, helping to make sure there were no issues with my wedding dress when getting in and out of the vehicle--a small but hugely appreciated gesture that made the day feel effortless. The vehicles were pristine, the service was impeccable, and the team's attention to detail was unmatched. JAC Limousine Services brought peace of mind to our wedding day, and we are so grateful for their care and dedication. We would recommend them wholeheartedly to any couple looking for reliable, thoughtful, and truly exceptional transportation.

Impressed with and grateful to JAC Limousine service April 2026 to Atlantic City Airport and also…read morepick up after our return flight for our family (mom, dad and two teenagers). Jimmy took my call to book and decided on which vehicle as I was requesting enough space for us all - Suburban SUV worked well! Anthony was our driver both ways and he showed up on time with his coffee (even sent a text that he had arrived) ... we agreed that 2:30 am would work for our Spirit Airlines flight leaving at 6 am (as we wanted to be early due to TSA delays). Vehicle was clean and smelled fresh. We had a smooth drive to the airport - driver drove a good distance behind other vehicles (I get nervous when drivers tailgate) so that I felt comfortable and that we were in competent hands. Anthony also helped put my bags in the back (grateful mom here) and also kindly handed me in and out of the vehicle at my request (the Suburban SUV had a high step). He also cheerfully picked us up at 3:00 am after our Spirit airline flight return flight was delayed (over and over) - he monitored our flight arrival time and also communicated over text. Well worth the money - which was comparable in price to similar service we used in Colorado last summer. Overall EXCELLENT service! Thank you so much! Would absolutely book again!

Reliable on time service with excellent communication skills. It was a pleasure meeting George with…read morea smooth ride home. Thank you for your service! Will definitely use again.

Found this business through here so I figured I'd leave a review here. I was provided an airport…read moretransfer to and from. After giving the details of what I needed, George was accommodating to my needs and delivered. His vehicle was immaculate. He was on time. He helped with luggage. He was a great person to converse with. He drove safely and efficiently to get to my destination. On my return, he went above and beyond to ensure I had a ride that met my needs once again with another driver. Highly recommend utilizing this service and I'll gladly use again whether it's to the airport or for something else. Best price compared to others.