Great staff. I was looking for a particular brand snow tire for my new car in mid February. Other…read moretire shops that carried that brand were out of stock and were unable to order any. Town Fair was also out of stock; but they put in the time and effort to locate the tires I wanted. Three from one source and the fourth from a second source. I am now a happy camper with snow tires I feel confident with on my new car.

Excellent service, fair prices, kind employees. We were so fortunate to find this tire shop. Shop…read morehere and you won't go wrong. Thank you team!!

Horrible, the worst around! Took my new Audi A6 in for its first oil change. Shortly after I…read morestarted having transmission issues. The transmission went into lock mode and I couldn't drive it. I had to have it towed to two shops until they found... the transmissions drain plugged was pulled by someone that did the oil change that didnt know what they were doing and likely put it back as soon as they noticed they screwed up. My transmission is supposed to hold 3.5 liters but only had 1.5 in it. They almost cost me $14,000 for a new transmission (they did cost me a couple of thousand in towing charges and trying mechanics trying to figure out what happened). Separately, I had tried to make an appointment for my wife's tires since she bought them there but they wouldnt make an appointment and were rude. Me and my family will never go there again. They have lost our business forever!!

-5 stars. The worst tire shop in VT. They damaged my brand new rim when getting a set of tires put…read moreon and balanced. Spoke with the pathetic abomination of person who called himself the manager. His name is Chris, and I when we asked him how our brand new wheels got damaged with proof of the damage of the wheels coming from his shop, he denied or any mistakes that could of been made by his shop. Worst customer service in VT, and I do not recommend you bring anything to to this shop. I expected better with the steep prices they had. If the owner reads this, please do yourself a favor and re-asses your management at your shop. There's a reason why you have a reputation of 2.5 stars.

These guys were a lifesaver! I was driving home from Vermont to Mass (3.5 hr) and had to make a…read morestop in Montpelier. It was then that we discovered I had driven over a sharp metal object that punctured my tire. How we survived the hour long drive to get to the Uhaul across the street from Morse Auto, I have no idea but luck was on our side that day. Of all places to be right across the street when your tire is totally flat in Vermont! I walked over and asked if they could help me with my flat tire and a bald guy (I'm so sorry, I never caught his name!) peaked out of a car, in the middle of eating his sandwich and offered to help. I felt so bad disturbing his lunch but he couldn't have been more helpful. The whole process ended up taking about an hour. He ended up patching from the inside of the tire and on the outside since the object that was lodged in there was pretty big. It's been several weeks since then and my tire has been perfect. All of this for just $15. I had to give him a little extra for cutting his lunch break short and preventing what would have been an absolute nightmare. Thank you guys!

Very supportive and personable staff. Haven't had an unpleasant experience in the several years and…read moreseveral vehicles I've brought them. Locally owned. Reasonable prices. Estimates are clearly explained, always very accurate, and advice is very helpful.

Very friendly and helpful staff! The mechanics know their stuff. I needed a place to get my car…read morefixed right away and have a limited schedule, they took me right in and answered all my questions. They also saved me a lot of money by letting me know that things I thought I needed, I actually didn't need. They also searched different parts stores to get me the best parts for the least amount of money. Highly recommend!!

Great service. Been going there for years. I went to another tire place before and KW is better,…read morequicker and has better prices. Definitely recommend. Top tier customer service.

I cannot say enough good things about VIP Tires in Barre, VT. I drive all the way from Thetford…read morebecause this location is, hands down, the absolute best around--and completely worth the trip. Nick is a superb manager who clearly treats his staff with respect and care, and that culture shows in every interaction with customers. You can feel the thoughtfulness, professionalism, and integrity the moment you walk in. Addie was incredibly attentive and supportive when I had questions and asked about additional work on my car. Her attention to detail and clear communication made me feel genuinely cared for, not rushed or upsold. Aiden did an amazing job--fast, efficient, and thorough--and went the extra mile by offering helpful advice on maintaining my windshield wiper blades. That kind of guidance may seem small, but it speaks volumes about the pride and care he brings to his work. I've already told family and friends, and I truly wouldn't trust my car with anyone else. VIP Tires in Barre has earned my complete loyalty. Thank you all for consistently outstanding service!

I can't say enough good things about VIP. I desperately needed new tires last week and they worked…read morerelentlessly to solve my issue at a good price. I would not have gotten home without them. I've had my state inspection and oil changes done here, as well, and have only good things to say about their workmanship. They gained a loyal customer!

I brought my car in for winter tires and specifically requested studded winter tires when I booked…read morethe appointment. I'm new to the area and openly told them I'm unfamiliar with winter tires and was relying on their expertise to guide me. I later learned that not all winter tires come with studs pre-installed -- they must be added separately, even if the tire is designed for studs. That would've been fine, had this been clearly explained. Instead, no one asked me to confirm whether I wanted studs installed, even though I had requested "winter tires with studs" in my original phone conversation. The tires they ordered were indeed studdable tires, which means I would never have declined studs on a tire specifically made for studs -- especially after asking for them. When I picked up my car, I noticed the studs weren't installed. I called to clarify and was met with rude and dismissive responses. I was told that I had declined studs, which is simply untrue and was never discussed at any point during the appointment. They refused to acknowledge any miscommunication on their end. I drove back so they could add the studs. While there, I was spoken to disrespectfully, my old tires were called "crap," and when I returned to pick up my car, I was told that although they normally don't charge for studs, they were charging me the full amount because installing them was an "inconvenience" to them. Update: I reached out to Monro about the issue and received no additional help. Overall, a really disappointing experience. The one-star reviews are legit--save yourself the headache and go literally anywhere else for tire service.

This business has the worst customer service of any area shop. I have never been sworn and yelled…read moreat for asking where I should park. Jason and Zac are incompetent and should be fired. The tire prices here are at least $100 more than other area shops. They charge my children $160 to put the winter tires on that I purchased from tire warehouse. They over schedule and have no problem leaving customers sitting, waiting, for 3 hours. I recommended heading over to VIP tire. Its clean, the service manager is pleasant and smiles. (No swears or threats.) Compare that to the filthy cramped space of tire warehouse. 5 dirty chairs, 2 old magazines from 2010. Gross!

They are great mechanics but also incredibly nice, kind... the best! Sam is especially wonderful!…read more Totally trustworthy and straightforward!

The first week of January I went to have my winter tires changed over, while my vehicle was there…read morethey noticed my state was due, upon further inspection they stated the vehicle needed the left front wheel bearing replaced in order to pass inspection and will be over $400. I declined the work to be done and took it to my regular mechanic, turns out there is nothing wrong with the vehicle and with the state inspection done it cost The shop is not to be trusted!!