The team at vianor is upfront And honest with their quotes. They have a knowledgeable staff and…read morePatty is especially helpful. My only complaint is they tale quite some time when actually working on your vehicle, so if you are in a rush I'd be prepared to wait. They do offer a loaner car though, so you won't be stuck in the shop while work is being done. Overall, quality and friendly service

I called for a quote and was spoke to like I'm stupid. When comparing prices, I had three questions…read moreI was asking and he answered one of them. Maybe they are the most affordable but I will never know. I said "thank you" and he hung up. Customer service is just as important as the product you sell and the quality of your work.

I cannot say enough good things about VIP Tires in Barre, VT. I drive all the way from Thetford…read morebecause this location is, hands down, the absolute best around--and completely worth the trip. Nick is a superb manager who clearly treats his staff with respect and care, and that culture shows in every interaction with customers. You can feel the thoughtfulness, professionalism, and integrity the moment you walk in. Addie was incredibly attentive and supportive when I had questions and asked about additional work on my car. Her attention to detail and clear communication made me feel genuinely cared for, not rushed or upsold. Aiden did an amazing job--fast, efficient, and thorough--and went the extra mile by offering helpful advice on maintaining my windshield wiper blades. That kind of guidance may seem small, but it speaks volumes about the pride and care he brings to his work. I've already told family and friends, and I truly wouldn't trust my car with anyone else. VIP Tires in Barre has earned my complete loyalty. Thank you all for consistently outstanding service!

I can't say enough good things about VIP. I desperately needed new tires last week and they worked…read morerelentlessly to solve my issue at a good price. I would not have gotten home without them. I've had my state inspection and oil changes done here, as well, and have only good things to say about their workmanship. They gained a loyal customer!

I took my truck to be fixed and they did a great job. I highly recommend them for all my trucks.read more

Very polite and do great work. They are some of the best in the business and go above and beyond!read more

Great service, calm, clean, very organized shop. They work by appointment and don't keep you…read morewaiting. Very friendly service.

I feel extremely lucky to have George and Sten as my mechanics. They are reliable, honest, and know…read morewhat it's like to struggle to keep a car on the road. Truly the nicest, most down-to-earth guys.

I've been going there since they opened decades ago. This is the business that you dream about,…read morethat all businesses should be like. Honest and caring; like in your own shoes/boots. Also knowledgeable and experienced along with their staff. To Mary and her 1 star review. Please understand the difference between the value of a vehicle and cost to repair to a customer and then to a mechanic who's willing to save a vehicle, by basically donating their time to save it for even a limited time. That they satisfied your request as you wanted is only proof of their extra honesty. And, I knew nothing of your car/ review until just reading it. These are good, honest, caring people! Such family businesses are only to be modeled in these corporate times.

They were / are awesome. Great communication, tried to help me save money, did great work - A+++read more

I made a same day appointment online. I got a confirmation within an hour. I dropped off car,…read morepicked it up a few hours later. Seamless. Went back to get tires retorqued, was in and out in 5 minutes.

I brought my car in for winter tires and specifically requested studded winter tires when I booked…read morethe appointment. I'm new to the area and openly told them I'm unfamiliar with winter tires and was relying on their expertise to guide me. I later learned that not all winter tires come with studs pre-installed -- they must be added separately, even if the tire is designed for studs. That would've been fine, had this been clearly explained. Instead, no one asked me to confirm whether I wanted studs installed, even though I had requested "winter tires with studs" in my original phone conversation. The tires they ordered were indeed studdable tires, which means I would never have declined studs on a tire specifically made for studs -- especially after asking for them. When I picked up my car, I noticed the studs weren't installed. I called to clarify and was met with rude and dismissive responses. I was told that I had declined studs, which is simply untrue and was never discussed at any point during the appointment. They refused to acknowledge any miscommunication on their end. I drove back so they could add the studs. While there, I was spoken to disrespectfully, my old tires were called "crap," and when I returned to pick up my car, I was told that although they normally don't charge for studs, they were charging me the full amount because installing them was an "inconvenience" to them. Update: I reached out to Monro about the issue and received no additional help. Overall, a really disappointing experience. The one-star reviews are legit--save yourself the headache and go literally anywhere else for tire service.

Just had to have a little body work done after I was hit by another driver. As usual, stunning…read moreservice and a perfect result. If you need any kind of service, Formula Ford get a 5 star rating from me.

I bought a 2015 Ford Explorer on October 21, 2024 from Mcgee Ford. I financed to buy this vehicle…read morethrough North Country. They sold me the car and said that they had to do some work on it and put a fresh inspection sticker on it. They gave me a loaner vehicle while this service was done. I recieved the vehicle back on October 27th. I drove the vehicle up the road to my kids school a few miles up the road from me and I had a strong oil smell and the check engine light was blinking. I brought it home and my husband said it was leaking oil. He brought it that next morning when they opened. They said it needed something and would fix it. They then again gave me a loaner and said it would be taken care of. They had my car from October 28th-December 24th. On January 3rd the vehicle started losing power going up hills and the check engine light was blinking and eventually went to solid. I called them again. They took the car in and had it a few days and said it was fixed. They dropped it off at 4:30. I drove to my second job and it immediately started blinking again. I called and left a message for the general manager and service and have not got a response. They have been avoiding me and tossing me to different voicemails. Today 2/9/24, I was driving home from work and the car died. I pleaded for someone to speak with me. They said that it would be 3 weeks before they could get it in. I explained how frustrated that I had paid and continue to pay for a vehicle that is sitting in my yard. I have 4 children who all play sports and I work two jobs. I cannot be without a vehicle. The lady in service put me on hold. She came back and said her schedule is what it is and just so I know anything from here is all my respsibility including any further repair or loaner vehicles. This is so frustrating.  I feel so taken advantage of.

I guess the reviews here only pertain to their regular customers because they wanted nothing to do…read morewith helping me when I called them !!

These guys were awesome. They got my car in right away, offered me a ride to and from the garage…read moreand they charge a reasonable $35 per hour. I will definitely take my car back there again.