The family cannot express enough gratitude and appreciation for the cremation services by Cal Direct, handles every step of the way by Josh Gonzalez. My husband's daughter died very suddenly & tragically last month. Josh's enormous help, compassion and attention to detail is what got us through this ordeal. He is on top of everything, an excellent communicator and true care and concern cannot be expressed adequately. He is quick to respond ALWAYS, answers all calls & texts quickly and accommodated some last minute requests in the best possible way. I've personally not arranged a cremation before, and he walked me through every step of the way, from interacting with the coroner, all the way to obtaining the death certificate. Josh, from the Martinez family, thank for your superb work and we wish many blessings upon you and your family. read more

Losing my dad unexpectedly threw my family and I into a journey of deep grief we weren't ready for. My family looked to me to make all the plans and arrangements for my dad. Completely inexperienced in all of this, I was so anxious and had no clue where to go or what to do next. Then I found Allay Direct Cremation and so much of my worries and questions went away. Lawrence who is the owner of Allay was the one I was in direct contact with during this difficult time. I just cannot say enough wonderful things about him and Allay Cremation. Lawrence was so sympathetic, patient, and understanding. He took the time to explain the entire cremation process and what I needed to do on my end (which was almost to absolutely nothing). The pricing is direct and more than reasonable. I didn't feel pressured or rushed. Any questions I had about the forms I had to fill out, Lawrence answered them super promptly. I simply was met with so much kindness that this whole experience didn't feel one bit transactional. I felt he really cared. Just writing this review makes me a bit teary eyed actually because my experience with Allay Cremation is was one of the most peaceful and easiest things I experienced during the loss of my dad. For that, I am so thankful. I will recommend them and only them over and over again. You won't realize this until you've had to use their services, but the attention is in the details. You will see that WOW, they really designed this whole process with so much thought and care for US. Thank you again Allay Cremations team and Lawrence for being the guiding light I needed. You made what I thought was going to be an overwhelming experience, so incredibly easy. I hope to not need your services again soon, but Allay Direct Cremation will be my go cremation service from here on out. read more

I cannot say enough about how professional and caring this business was to my family. Lawrence took care of everything and kept us updated constantly. We were actually scammed by another company and he took over and solved everything for us, leaving us at peace after such an awful experience with Legacy. Thank you so much for your kindness and the delivery of the urn and paperwork involved was seamless and timely. read more

Never quite the place you want to leave a review for, but Allay made the process of cremating my sister as painless as it could have been. Josh was very sensitive to the situation and provided frequent updates so we knew exactly where we were in the process. Cost was more than reasonable. When my sisters cremains were ready, they were delivered with much care. read more

Had to deal with the unexpected death of my son. Allay handled everything with sensitivity and care. Josh kept me informed through every step of the process. Should you find yourself in a similar situation or if you want to make advanced planning l recommend this organization wholeheartedly. read more

I concur with all the previous 5 star reviews- Allay is the best! Josh is a phenom. (And just like another user, I was previously scammed by Legacy but Josh/Allay took over and everything was taken care of). If you have found yourself at Allay, you are in the right spot. Thanks read more

Professional, caring, and efficient service. Joshua was communicative and authentic in his extension of compassionate service. He and the staff were sensitive to the care of us as customers during a hard time. Thank you so much! read more

Lawrence at Allay helped my family during a very difficult time. The customer service with guidance, care and flexibility we received is unmatched. Can't say enough how grateful we are for Allay. read more

When you need this type of service it's usually at a time when you're not in your best state of well being- it's an emotional time and Lawrence at Allay from start to finish was empathetic, kind, extremely helpful and available when needed. Was treated respectfully and professionally. Accommodated needs. Ordered certificates for us as well. Kept in contact and was informative throughout entire process. Fair pricing. Very pleased and would recommend. read more

Josh from Allay Cremation was the guy who helped me during this terrible time. He was so empathetic and professional. He went above and beyond to make sure the incompetent doctor signed the death certificate sooner than later. My father was treated with dignity in their care and I was always notified of where my father's body was from the moment of pickup to when he was sent off to a private autopsy and upon his return, Josh always informed me. I had never had to do this before and Josh was always one step ahead explaining all of the process. Josh just delivered the ashes to my residence. I'm grateful for him and Allay Cremations. It's very affordable, but that doesn't mean it's any less professional or lacking in dignity for one's loved one. I recommend Allay for anyone needing this service. Also, it's so extremely convenient to be able to sign forms online instead of having to print things out and mail or fax forms like the other company I checked out prior to going with Allay. I was also able to pay online. Everything was purposely made easy so to not burden the families of the diseased with unnecessary things. Again, I appreciate this company and Josh for all that they helped me with. read more

Our family couldn't be any more satisfied with the service, the quality, and the value we received from Allay Cremation and their representative, Mr. Josh Gonzalez. Josh was extremely professional, helpful, and patient for the entire process. Our family was blessed to have chosen Allay Cremation in our time of need. Thank you once again from the bottom of our hearts... read more

I cannot say enough great things. They made one of the most difficult times in my life a lot easier. From the moment I had to make the unfortunate phone call I was treated with kindness and compassion. It was recommended by hospice to call in advance of my dad's passing to have it prearranged. I did take the advice. On the eve of his passing, I was able to arrange a pick up time that suited my family. They were on time and treated my father with dignity. Even laid an American flag over him as he was an American Veteran. I was kept in the loop of the entire process from start to finish. Josh our consultant answered any question I had. He was very knowledgeable and his quote is what we paid. No hidden costs or fees. I cannot recommend them enough! read more

I wanted to say thank you to the Allay Cremation team but especially thank you Josh G for handling my mom who recently passed away.. Josh was very communicative and professional. It was a pleasure meeting you when you hand delivered my mom. I highly recommend Allay for anyone looking for good care of their loved ones. Thanks again team! read more

While the passing of a loved one is always a difficult time, Allay Cremation helped make our arrangements for our dad very simple and straightforward and thus added zero stress to the whole experience. We began seeking direct cremation services about a month before Dad passed, since we were told by hospice that he could go at any time. I was encouraged by all the 5 star reviews for Allay, as well as the reasonable price and straightforward procedure. I was able to fill out all the information (without having to pay ahead of time) in those first difficult days, electronically sign the forms, and then have the comfort of knowing that everything was set up for when Dad's time came. We were able to view many choices of beautiful urns for Dad's ashes, and chose a nice wooden one that fit his personality and faith. When the day came, Allay and the hospice team were in touch, and the family could focus on time together and saying goodbye to Dad without having to make numerous phone calls. The gentlemen from Allay who came to pick Dad up were extremely respectful and allowed us those last moments to say goodbye, before draping a flag over Dad (he was a veteran) and taking him into their care. Over the next few days, Josh (and sometimes Lawrence) were in touch regularly. Nearly every day I received an email or a phone call from Josh clarifying information from me and/or letting me know where they were in the process of information for the death certificates, medical information, cremation schedule, etc. So we were never left wondering what was going on. Repeatedly, they expressed their condolences, and we as a family felt very cared for. When Dad's ashes were ready, they let us know ahead of time and offered multiple options for receiving them and the death certificates we had ordered. We so appreciated the professionalism, care, concern, communication, and respect our family received from Allay and their team, and I would recommend them to anyone seeking a direct cremation option for their loved one. read more

I am so glad that we went with Lawrence at Allay Direct Cremation. It's hard to describe everything he has done for us, but it was simply ABOVE and BEYOND what I think any other cremation business would have done. Lawrence is incredibly compassionate, understanding, and super competent at what he does. Our case ended up requiring a few more steps and a bit more attention due to some hospital release issues and unclear cause of death requiring a trip to the coroner's office, plus some religious procedures. Lawrence kept me updated pretty much every single day with emails or text messages, I knew what was happening the entire time. He would even update me when there was no update, just so I could have peace of mind. All his advise was spot on about the coroner's turnaround time, etc...he seems to know all the ins and outs of this business. I also loved how all of their forms were done via some kind of electronic signature service vs. having to print/scan/fax, that was a nice touch that made everything easier. I also liked how they were no surprise extra charges, even when I tried to possibly upgrade the urn to wood or metal, he honestly advised how it might not be the best idea when traveling through TSA or air and how the standard plastic urn might be more durable and less questionable. Talk about doing what's right for people, he did this at every step of the entire process. Without a single doubt, I am certain that we picked the right person for this difficult and delicate task. Truly an outstanding human being that deserves recognition. read more

These folks are the best. Very professional. They kept me informed after the death of my loved one, took care of everything in a timely manner, and best of all, cost half of what a mortuary cost. read more

During one of the most difficult times for myself and my family, Lawrence was a beacon of light. After calling about 5 different places I came across Allay and Lawrence was our point of contact he was very kind and professional and just everything we needed during this time. Josh was the wonderful gentleman that delivered my fathers ashes and I have to say that both of these gentlemen treated this process as if it were there own family member that had passed and my sisters and I are so thankful for them! Thank you both for your compassion throughout this time and for your guidance in navigating through avenues we'd never thought we'd have to go through this early in our lives. You're a true blessing! read more

Allay did a great job taking care of my Mothers cremation. Lawrence was very helpful and kept me updated with every step of the process. Once you contact them and fill out a questionnaire they take care of it all. I highly recommend Allay. read more

It took me awhile to write this review as its always difficult to deal with a parents passing. I found Allay here on Yelp, and I'm so glad I did. I called and Lawrence called me immediately. He was exceptional at staying in constant communication through out the process. I really appreciated that. I rarely am impressed with any service, but I have to say they really deserve this review. Many Thanks read more

Allay Direct Cremation was recommended by a friend and it is such a blessing coordinating with Lawrence. During such a difficult time, Lawrence was able to help make things easier for us by being efficient, patient, and kind. He was very professional and accommodating, and gave regular updates regarding the next step. My friend did not have family here and the task of preparing to send him home seemed daunting at first but Lawrence helped us every step of the way. We cannot thank your team enough Lawrence. Thank you for all that you have done to help us. read more

At our truly difficult time, Lawrence Suarez and Allay were there for us in every sense of the word. Patient, professional, compassionate and helpful, every detail was outlined for us and the care given for my brother was outstanding. Lawrence was very kind and considerate of our decisions and assisted in seeing to our plans with respect. We feel very blessed to have been able to have such wonderful partners in this sad, though necessary, experience. read more

This company is amazingly helpful & easy. Lawrence was so kind, thoughtful & went out of his way to make some special requests. Communication was thorough. I'm so happy I found ADC! During our grief it was really nice to have this process go so smoothly. Thank you Lawrence and Thanks Allay! read more

Lawrence Suarez and the staff at Allay were extremely professional during a difficult time of my mother's passing. He made the process easy, he answered all the unanswered questions that I had. And didn't take advantage of the financial situation, unlike the other interment services that I called. Even during Covid, Lawrence stated that shipping was included whereas others separated their shipping cost. I would definitely recommend Allay to others who may need their services. and for management of Allay, your staff deserves high praises/raises for their excellent service and hard work! Bravo! read more

My father passed, and I was told that due to the pandemic most mortuaries had delays of many weeks. I was referred to Allay by a very reputable Pasadena mortuary, in hopes they could help sooner. I was so glad I called them. From the moment I spoke with Lawrence, it was just easy. He explained the process, he explained any delays due to covid, and he kept in touch with me along the way to let me know what was happening and when. You don't think of these things- like when transport will happen, and when cremation will happen, but it mattered. Lawrence is gifted at helping people, and he does so with the utmost of care, understanding and patience. Lawrence answered every single question I had and did so very quickly. I just can't say enough good things about my experience with this company, but also very specifically Lawrence. read more

Lawrence and his team handled my father's cremation process with professionalism and tact. From the beginning, Lawrence kept me informed of the necessary steps in a kind and patient manner. I am grateful for his dedication to communication and completion of the process. read more

Allays service was thoughtful and professional . I was kept well informed by Lawrence during a very sad and difficult time . Thank you for your kindness and care . read more

I wanted to leave a glowing review and recommendation for Allay Direct Cremation for their amazing services and work. Lawerence and Josh Gonzalez were both very responsive and attentive to us throughout our ordeal. They were always ready to help and answered every question or request promptly with so much respect and compassion. Honestly, it all went a little easier because they delivered on their promise to provide an absolute first class service. They kept us informed of every single step and process and at a time when we were too sad to deal with things they took over and helped in every way. This was priceless. I highly recommend this company. read more

I am so pleased to write this review for Allay and Lawrence. Of course we were caught unprepared for the need for a cremation, but I am so thankful that I found them. Lawrence guided us, and so importantly kept us updated the throughout the entire process. He even personally delivered my mother-in law's remains to us. While I hope not to need their services for a very long time, I would not hesitate to use them in the future. read more

The staff were very professional and attentive. The arrangement counselor, Josh Gonzalez, was very nice to me. I had some additional needs that had to do with getting some documents notarized and he helped me take care of it. The office in Pasadena has a very beautiful waiting area that has refreshments and a nice peaceful setting. I highly recommend this service. read more

You cannot go wrong by checking with these folks. They communicated with me thoughtfully and regularly during some really tough times. Thank you Josh! read more

By the time I got to this company I was loaded for battle and righteously indignant about funeral services in general. It wasn't so much the cost, but the lack of information that I was getting. I tried a half dozen services from the most to the least and just could not get a full straight answer out of any of them. I was getting half-truths, non-truths and deceptive treatment or no treatment at all. I am thankful this was only my best friend and shooting partner of many years. If it were a parent , I would have probably submitted to the exploitation I was running into and paid the freight they wanted o extract. I should probably apologize to Allay for coming on sop strong! Allay was half the price and double the service of anyone I had spoken to . I you need a pacemaker taken out, it's a hundred bucks rather than $250. If the body is over 300 pounds you pay an extra fee. Its all there on the website right in front of you almost unbeleivably transparent. When my old buddy passed from this vale of tears, they were at the place to secure the body within an hour. They kept me informed along the way and could not have been a more than a caring company. They didn't make anything happier, but they sure made it easier. It was a blessing and relief to have happened across them. I recommend them not only for the fair pricing and the excellent, attentive service, but for not trying to exploit in a trying time. read more

Excellent service. Lawrence was very efficient, communicative and compassionate. I recommend.

Lawrence was (is) wonderful. My lifes love died two months ago. I was (as you reading this may be) enveloped in a pain so dark, so heavy and burdensome, a pain as such i did not know existed or was even possible in this world. My heart was shattered and i felt i did not have the strength to wipe away yet another tear let alone make "arrangements" for my lost loves soulless shelter. The shelter he so sweetly offered me, shared, gave to me for 19 years. The shelter that intwined its legs with mine at night & cradled me in the crook of his arm in the day. The shelter that carefully made me a home, carried me over its threshold. made me feel safe. made me whole. Cared for our pets. Kissed away my tears.were Losing him was never going to happen to me, yet here i was reaching out to numerous local crematoriums. His mother was up north but was with me in every way, in fact she was leading our way. I saw that her pain and loss was a great open a wound just as mine. She felt as broken as i, likely moreso as she also carried a mothers loss. An emptiness in her womb where a part of her physical self, her mind and body, had lived & was lost. Over two decades his mothers strength had been displayed to me & was something to admire. Yet again here i was needing her strength even as she was at her Weakest! And here she was helping me find my own h bum read more

Lawrence and his staff were great when we had to deal with the untimely death of our beloved uncle and cousin due to Covid. He was available via phone/text 24/7 and made sure that we were informed every step of the way. He was very informative and answered all of our questions that we had. His staff took care of everything behind the scenes and their prices were great. I definitely recommend their services as they provided a great sigh of relief during a stressful/sad situation . read more

Thank you for the support and compassionate service provided by the team at Allay to my family during their time of need. Your timeliness, empathy, compassion and professionalism will never be forgotten. Extra Special thank you to our captain James and crew man Brandon and to Lawrence who provided us with a celebration of life that brought peace and a sense of serenity. Their professionalism, compassion and support was unparalleled as was their communication and patience in honoring my grandfather. We thank you from the bottom of our hearts to the depths of the ocean you led us to which allowed us our goodbyes. God Bless you all in this important work you do. read more

Allay Direct Cremation - Cremation Services Near Me

Josh and staff were excellent. They kept me informed constantly and were always open to questions and sharing information. They were very considerate when our family/friends needed it most. Highly recommended. read more

Professional, respectful, kind and highly responsive! Lawrence was most respectful and demonstrated best professionalism in setting everything up for us, up to the date of us releasing the soul of the loved one. Questions were answered quickly and patiently. Today was our service (scatter at the sea) on White Light boat and it was the most peaceful experience. Captain James and Brandon (White Light boat), were most respectful and kind. Everything from start to finish was wonderful and peaceful. We strongly recommend their service. Thank you for making this difficult day more pleasurable and heavenly. read more

Allay staff were beyond helpful from preplanning to keeping me updated hroughout the whole process. I received text and email updates everyday. Whenever I called I was always able to speak to the counselor I worked with (Lawrence) and if he was away there was someone always willing to help. There aren't enough words to describe the professionalism and kindness shown. I would recommend Allay to anyone who needs cremation service for a low price. Also I recommend planning ahead. All I had to do was make one call. read more

Unlike no other Alley cremation was very professional josh was super kind and understanding and very helpful and knew exactly what to say. I was very stressed and josh completely made me fill like my brother was in the right care. I am grateful to have found this place I would recommend Alley Cremation to anyone. I was calling around like crazy till I found Alley cremation. Thanks josh. read more

Lawrence from Allay Direct Cremation made everything so easy. I found Allay Direct Cremation on Yelp. I sent a message through yelp to inquire about cremation services and his response time was immediate. He takes the time to answer all of your questions. We inquired with multiple companies for direct cremation services but my mom and I decided to go with Allay due to all the positive reviews on yelp. We also thought the pricing was fair for what was included in the package. My mom said Lawrence was very knowledgable, caring, and informative. We think Lawrence provided us with services that were far beyond what we paid for. My mom and I are happy and highly recommend this company. read more