I had such a great experience with this company. Mr. Doug…read morecame in and told me exactly what could be done did not fast talk me or show me things I wasn't interested in talking about. Very honest and kind man also on time and got the job done efficiently. I am happy with repairs and will definitely use in future and highly recommend.

I have used their services for almost 10 years. Great service, with fair pricing. I recommend…read morethem to anyone who asks.

I can't say enough about the professionalism with this company. I've had to call Bob Jones twice…read morenow (once in march and July of 2025). In march, scheduling was easy and they came the same day to fix a leak in the bathroom. Chris was great. He was informative and efficient. Once again I had a leak but it felt like an emergency. Bradley called me back within 10 minutes of leaving a voicemail and was there within 30 minutes. He was quick in finding the problem and told me exactly what the issue was. I could not recommend this company enough. Effective Communication, quick availability and fair prices are among the reasons I recommend this company.

They went above and beyond what they had to do. Very helpful and a fair price. Very pleased. Will…read morecall again when I have other plumbing needs

These guys are AWESOME! Impeccable, professional and…read morefriendly service. I'm totally appreciative for their emergency service. They got my Septic empied and repaired in no time. I highly recommend them. They also give impeccable well water services!!! Thank you guys!!!!

3/12/2026: Austin is fantastic! He checked out my units, replaced filters, tweaked a small issue,…read moreand answered my questions. He is a very nice and personable young man. I thoroughly enjoyed his visit and am very happy with the work he did. ******************************************** 2/25/2026: Brandon was great! He was so helpful with questions about a tub issue and quoted me a very reasonable price. He checked my unit, tested the water in my reverse osmosis, and helped me change the date for a service call. Brandon is outstanding!

Asked for a new pump replacement and he installed an undersized pump that would not work. Had to…read morehave another plumber replace because he refused to make right.

I have had a drippy bathroom faucet for over 2 years. Wasn't bad in the beginning, but around…read moreChristmas it became a constant flow. Water bill reflected it as well. I also have been struggling with the toilet tank "guts" thanks to Martinsburg's hard water. I'd bought a new faucet and parts for the toilet, but after watching YT and assessing my space and my own abilities...chose to hire someone. Mark of Mountain View Plumbing gave me a quote based on labor/time for each of these. He's the owner/operator...something I like to support when I can. We scheduled for 9am, he called as he was arriving EARLY! Two hours and both problems fixed with parts I had bought to do it myself. He even fixed my tub/shower diverter stem I was starting to have issues with. We discussed a few hacks to get some more life out of the toilet as hard water is doing what it does. I then asked about my kitchen sink/drain and he verified that I can get RO and a disposal into that space. Now I just need to budget! As for his hourly rate, it is totally fine for skilled and licensed labor. He didn't nickel and dime for the little things he used (tape, etc). I appreciate that. I also know as a former business owner, he's covering travel costs, insurances, taxes, etc. with that rate. I will be using him for more projects as my own budget permits.

I was having hot water issues in my house as my hot water was not working. I found LMS plumbing and…read morethey were able to come within a couple hours of my call. Loren was able to replace the thermostats and elements and got it back up and running.

From the owner: We are a family owned and operated company with over 60 years combined experience in Commercial,…read moreLight Commercial and Residential work. We value our customers business and time. With attention to detail, we will do what our customers want and need at an affordable price.

Josh came out to our house, after out basement was flooded with a burst pipe. He quickly…read moreidentified the area where the pipe burst and affected a timely and effecient repair. We had the water back on quickly and his work was excellent. He also cleaned up after he was done and did a really fine job. We will use his services again. It was a really good experience during a very trying time.

Josh is a friendly guy and has great customer service but stinks at actually doing work…read more I had a busted line on a water heater and asked him to come take a look; the water was turned off to prevent the spray. He came, tightened the screw, and replaced nothing not even testing the water worked. I spoke to him on a Friday night as a tenant complained the water was still not working and he promised to come out the next day at 4pm The next day he was incommunicado and then at 2pm told me he will not go. I think that's ok but: 1. You should not promise to come and give me time to find someone else since it's an emergency and someone needs water. I also drove an hour to meet him and he canceled on me. 2. Not testing something works or not is the fundamentals of fixing something. He came, tightened a screw and charged me 100. A plumber need to actually make sure it works... I think find someone else reliable. I rather deal with a less friendly guy who fixes stuff.

Pleasant Valley Plumbing sent Cole and Andy over to work on a fairly small, but quite difficult job…read more- taking apart a corroded shower mixing valve. They arrived early (which was great) and proceeded to work. Cole fought the problem for quite a while, all the time taking great pains to protect the surroundings from any damage, until he was finally successful at getting the valve to let go. A slightly damaged escutcheon plate was replaced at no charge, and the repair was completed perfectly - all at a price that was most reasonable. I can't say enough good things, and will definitely use PVP again when needed.

***AVOID THIS COMPANY - THEY HAVE AN AVERAGE RATING ON GOOGLE FOR A REASON!***…read more This company and their service tech Cole are dishonest and caused extensive damage to our home from what should have been a simple toilet installation. We purchased raised toilets from Lowes, and they contracted the installation with Pleasant Valley Plumbing (PVP). During installation, Cole informed us that we needed a "new" supply line for one of the two toilets we purchased and charged us $40 on the spot. The seal within the supply line ended up cracking, and by day two we had water leaking from our ceiling below the toilet. What's more, we found out from viewing pricing at Lowes, and two other independent contractors that supply lines cost no more than $7-10. Even a supply line for a washer/dryer is only $30. I don't know why only one supply line needed to be replaced, but that turned out to be a blessing because we could have suffered two leaking toilets. When he came back to service the toilet, he told us that the crack in the supply line was a "manufacturer defect". When Lowes reached out to PVP/Cole to find out what happened, he lied and told them that he "couldn't confirm if the leak/water damage was there before he installed the toilet". If the leak was due to no error of your own, you have insurance to cover these types of things...there should be no issue. He lied to cover the fact that it is more likely than not that the supply line he used was not new. Further, we also have hard wood flooring damage due to the leak causing our floors to warp. We are now going through the claims process with Lowes and reaching out to contractors to fix the damages that PVP caused due to their incompetence. All of this headache for simply trying to make our home more handicap accessible. DO NOT RECOMMEND!