Haven Place 21 is beyond incredible. The facility is nicer than many 5 star hotels, the food is…read moredelicious - each plate is made with care and served on beautiful dishes that they even change up for holidays and special occasions- it's amazing. The team that Rosa Harris has working with her are so caring. They take their time with each and every resident and learn the particular nuances of each resident and align their care to them. Activities are on going and I wish I could have signed up for the beautiful manicures they give. If you are looking for a true home for a loved one and you are lucky enough to get a spot for them at Haven Place 21 you will be overjoyed by the care and love your loved one will receive while living there. There truly is no finer place to live.

I moved both of my parents into Allegro at the end of 2020 (during COVID)--it's been almost four…read moreyears later and when I look back it was one of the best decisions we ever made as a family. Not only is the facility clean and beautiful but every single person that works there is the best of the best...especially the nursing staff. They truly care and they truly put their heart into taking care of our loved ones. Both of my parents have stage 4 cancer along with other chronic conditions but they have thrived here because they get great care and all of their needs are met. The proximity to TGH is a blessing. Between the two of them, there are quite a few medical appointments -- but the Allegro driver takes care of transportation. There have been a few times that they needed around the clock care and/or emergency services and the team at Allegro took care of everything or made care plans -- the communication is always outstanding and transparent. It is wonderful to know that you can trust them. I can't begin to express how thankful I am for the peace of mind they have given me and I have knowing that there is a great community of caring staff, a great group of other residents and so many activities and outings. Because of them, I get to spend precious time with my parents... instead of trying to be their caregiver.

I have worked at this community for nearly 10 years (I started a year before we opened). We have…read moreincredible longevity with our leadership team and are very much a family. We treat each resident like our own family, and their families become part of our extended family. It is a culture of love, respect, and service.

After several site visits to facilities in Northeast Pinellas (Clearwater/Safety Harbor/Palm…read moreHarbor) and in Northwest Hillsborough, I selected the Evergreen (Alzheimer's) Unit at Arbor Terrace Citrus Park for my father. He has been in their great care for 5 months now, and our entire family is very pleased with all they do for him. I visit at many different times and find every team member of every shift to be compassionate and loving for all of their residents. Dad is treated with dignity and respect. The service attitude is modeled throughout the entire complex. The facilities and grounds are beautiful and well kept. I only have one negative -- cell service is spotty indoors, but that gives me more reason to take Dad outdoors to explore the gardens (and beyond).

My father-in-law has been in this facility for about a year or so, he started in the main assisted…read morepart and then was moved to the memory care section. For the amount of money they cost you would think you would get adequate care. They take his laundry basket to take care of his clothes and don't return it for several days. He ends up not having any clothes to wear until one of the sons goes to the desk to complain. Because he doesn't have clean clothes to put on, his bedding gets soiled and they leave it like that, so we know he is not having his bedding changed in a timely manner. As health care providers, it is their responsibility to make sure their residents are cared for with dignity and respect. Thankfully he has family visit several times a week to keep up with the situation, God help any resident that doesn't have family nearby. There is another resident that is allowed access to others rooms and he steals things from them. I would never recommend this facility to anyone who loves their family member.

I had a last minute procedure that needed to be done and I live 3 hrs from Tampa. Concierge Care…read morewas the only one that would help me within reason. All others tried taking me over the coals with heavy hours long term commitments and stipulations that were impossible but Taylor at Concierge Care understood my situation and was so accommodating within reason of course. She worked tirelessly to organize a great care giver to be there when the procedure was complete. I was so blessed to have found them cause they were the only ones who truly cared and didn't shuffle me off as a one time experience. I will definitely be using them again and highly recommend them as well. Especially if your elderly and alone. There's always someone who's there when you need them. Delightful CNA, professional and all around authentic. Again I can't say enough great things and thanks for their service in a day and age where the status quo has become self serving and not patient care. Concierge care is leagues above the rest.

Flu season is back, so of course my VERY fragile grandpa got sick! I needed to find a consistent…read morecare giver for my papa and I found Concierge Care! They show up to papa's house and from what I'm told they take great care of him, they even bathe him!!! I'd recommend this for anyone who's having trouble keeping up with their elders. Grandpops is in great hands now.

This is the place to get intensive rehab for injuries or illnesses. It is classified as a hospital…read morefor Medicare purposes, not a rehab center. Their goal is to get you back up and going in 10 to 14 days if possible. That is the average length of stay here although they do go longer if needed. I have a friend that has been in this facility and five others, and this is by FAR the best. This is certainly where I would want to go if was in his situation.

great care good food single room occupancy. therapists excellent…read moregym faciliities large and excellent

The food. I just checked in for my second stay at TGH rehab hospital in the last six months. The…read morestaff and facilities are wonderful, but the "food" is astonishingly bad. This was the dinner they just served me, which I refused. A half a slice of some unidentified deli meat, and one slice of cheese and two pieces of sandwich bread. Note the generous portion of potato chips. This is clearly a nutritionally designed/balanced meal to insure my body has the proper nutrients to sustain the 3 hours of intensive physical therapy scheduled for each day. Sarcasm intended. Let's see what each day holds in store for me. I will continue to refuse such substandard food service from this facility.

After my mother suffered a stroke, our family was suddenly thrown into one of the most frightening…read moreand uncertain periods of our lives. For 12 days, TGH Rehabilitation Hospital became the place where hope was rebuilt--and I will never be able to fully express how grateful I am for the care she received there. From the moment she arrived, my mother was treated not just as a patient, but as a person. Every nurse, therapist, physician, and staff member showed her dignity, patience, and genuine compassion. Stroke recovery is physically exhausting and emotionally overwhelming, yet the team at TGH Rehab never stopped encouraging her, believing in her, and pushing her forward with kindness and respect. I want to specifically recognize Alissa Crawford, who went above and beyond to ensure my mother received the care she truly needed. Her advocacy, attentiveness, and personal investment made a meaningful difference in my mother's recovery and in our family's peace of mind. It was clear that Alissa genuinely cared, and her efforts did not go unnoticed. What moved me most was witnessing the level of humanity in the care provided. Therapists celebrated small victories that meant everything to our family. Nurses were consistently present, reassuring, and deeply compassionate--not only toward my mother, but toward us as well. We were never made to feel like a burden for asking questions or needing reassurance during such a difficult time. As her son, watching your parent fight to regain independence after a stroke is heartbreaking. TGH Rehabilitation Hospital gave my mother the support, structure, and encouragement she needed during one of the hardest chapters of her life--and they gave our family confidence and hope when we needed it most. This was, without question, the best care I have ever witnessed. I will forever be thankful to the entire team at TGH Rehabilitation Hospital, and I would recommend them without hesitation to any family facing stroke recovery.

I am so excited to share the experience of my home health care nurse and the technician who comes…read morein and help me with showers and assists me with getting dressed.Lydia is so professional and caring person. She is conscientious to any areas that need to have medical care ( medical creams) . I have been put at ease by her caring tone, not once did she make me feel uncomfortable or self conscious about self. I would like to say a huge Thank You to the team who has taken care of me from Bright Joy home health care services! Sincerely, David Pelaez

The care i received from BrightJoy home health Care was wonderful. The staff really cares about…read moreyou. They are easy to talk to and kindly listen to you. I am so Thankful I decided to use them. I need physical help with things I can not do myself. BrightJoy helped me better than any other service I have used.

Been a while since worked here no matter how far you go up the ladder when feeling like a hostile…read moreor racially divided environment there is no corporate number the way they treat the employees where do I start cna week ha was a joke no activities or parties w/2 pans of chicken for lord knows how many ppl the real party was given by a employee who does all activities out her pocket sometimes employees chip in on their own parties for the holidays not to mention she also pays out her pocket to give the best dining experience ever for the patients yet she can't get a raise which did I mention she pay for all this stuff with no budget or help from the higher up(not much) let's be fair the more money they save the bigger their bonus at the end of the end of the year they take anybody in just to fill beds and keep the numbers and if you got good insurance watch out they will keep you but O might I add release date patient kicked out their room to sit in common area in trash bags & pray someone come get you cause if not healed or insurance jacked or even after appeal you will sit there in the common area with nothing to do til someone come get you even the hospital don't throw ppl on the streets like animals 5 star they had to pay somebody cause dead roaches lay on the floor in hallways etc and poor maintenance guy he don't have much to work with at all he spray but yet they come back every Monday is hell cause they are in a panic about the state coming so the weak links take days off so they not compromised and all the fall guys left in the building don't let them fool you the nurse mgr is a LPN not RN who once told a worker who asked her to grab the wheelchair she is so hands off and don't care she looked and asked the 2 employees who me grab the wheelchair and they were both tied up @ the moment she will sit in her office walk around with her phone and not acknowledge when cna are gone off the floor lights going off she would rather have a worker do others job then have the ppl responsible for it leave off the floor and get missing did I mention she is scared of the employees to the fact other employees have told others how can someone hold a title that likes to harass employees that do their job many employees have left and never came back due to how she treat & talk she does not know how to treat the employees watched one lady leave and never come back because she wanted her to do a shower for the day before she frequently kept asking the patient about the shower because the patient decide she wanted it the next day she felt she was suppose to stop what she doing (leisure) and shower her which was super unfair but she didn't care she will watch you don't sit ever even to chart honey she will get you & activities I feel bad for her she has no budget and no help what is even sad they take her help to put on the floor and she left again with no help by herself so unfair have prn's but yet will short her things she want to do but not able to do at all the pay they don't pay for experience at all if you work here period better join the union they treat their animals at home better than they treat their people then lie to the new patients come you will have a single bed or you can eat like this etc lies lies and lies cause only reason food got half way decent is cause state do in the building anytime no single bed rooms unless you have a medical condition which many times cna's had to tell the patient not going to happen the portion of food given a 3yr old will probably throw the plate you can be the best worker no appreciation I have seen special diet needs not be met although administrator try her best on certain things to get things done not all the time but when the cats away the mice will play I can type for days on this place but this is satisfying for me cause the employees have no voice except certain ones are allowed to talk but if you express concern too much they will strip you then it turns into watching and goes on up they are super petty you can make any excuse necessary for this post but this is the truth and let's hope this is not swept under the rug like they do major issues such as nurse mgr mainly or any other higher up will single you out for your voiced concerns and any opinions not looking for nothing my mental was worth the leave when dealing be prayed up and guards up when working or putting your people in this place not looking for no response their is nothing can be said about this review it is based on facts this is what happen when no one can contact corporate and yes they will be wrecking their brains about this review who cares now you see how I felt when no one cared but yet the ones you are scared of you let get away with god knows what GOD BLESS & I'M always blessed and highly favored & it's ok if ignored I spoke for some of the ppl not all of them miss treated still there Have A Blessed Day

The beds are hard, it smells like urine in the hallways and it's hot in the room, we later found…read moreout that the air was off!!, the bathroom are dirty, the sink has spots on it. The nurses laughed at the person that was here (not naming the person for privacy) but they said they laughed at them because they had a language barrier between (the person only speaks Spanish). The care here sucks they haven't taken care of the person well. WOULD NOT RECOMMEND COMING HERE!!!!