I want to express my deepest and most heartfelt appreciation for Charles W. Smith & Sons. I am…read moreespecially grateful to Rainy Day, who was entrusted with the sacred task of dressing and presenting my son to me one last time. There are no words to fully express my gratitude for the extraordinary care and dedication she put into making him look more beautiful than ever. Her compassion and attention to detail brought me a measure of peace in an unimaginably difficult moment, and for that, I will be forever thankful.

What a disgusting and unethical funeral home. Somewhere that's supposed to treat those who've…read morepassed with dignity and respect, showed my grandmother with nothing but disrespect. And she was a friend of Charles Smith himself. They mishandled and abused her body, based on the large postmortem laceration on her face. They over embalmed her to the point that she was seeping in her casket and we had to cover it up with a blanket- she looked nothing like herself. Andy Ortiz failed to get the police escort and the hearse was running yellow lights with the body and 30+ cars trying to keep up. He also took a phone call during the funeral in which he was yelling at the Sachse PD to cover his mistake when they couldn't provide a police escort without proper notice. We could hear him yelling from the funeral. Andy also provided the wrong name for the vault and tried to scrape it off and glue the correct name on there- it looked awful. Then offered to take her back to the funeral home so they could get it straightened out. ABSOLUTELY NOT. We refused to put her back in their care. It's been 3 years and I still can't visit her grave without getting furious. I will never find peace there, thanks to Andy Ortiz and Charles W. Smith. I hope they see her face every day and feel shame for how they handled someone- the LAST person who deserved to be treated like that, and a faithful friend to the Smith family. Absolutely disgusting. If you want your loved one to be treated with respect, DO NOT leave them in Charles W. Smith's care.

Outstanding service and communication from start to finish! Tom made a difficult time very easy…read more Mom wanted to be in with Dads remains at DFW National Cemetery and we were not sure how to navigate this request. I mentioned this to Tom and he handled it with no issues. We are grateful for Tom and the rest of the staff at Rest Haven that we came in contact with.

Summer Pierce barged into a burial ceremony and stared to yell at my family while we were grieving…read morea death of a family member

I would like to Thank Cheyenne for providing and making sure everything ran smoothly and promptly…read morefor such a large service like ours. She was very professional, caring, and sensitive to the details we requested. Thank you so much for everything.

Sunny at Fond Memories was so kind and empathetic when she talked to me over the phone. I had just…read morelost Donny, my 10 year-old fur baby. He crossed the Rainbow Bridge on Friday, May 1st, 2026 at VCA Dallas Specialty Animal Hospital, and I was so overwhelmed with grief that I did not even know where to begin. Sunny was so patient with me; walking me through the online process from start to finish, explaining each segment in detail and customizing my wishes in a way that would commemorate Donny's memory. We opted to memorialize him through his paw print and also create a necklace. When Fond Memories sent the box to our home address, I wasn't expecting to become emotional all over again. His ashes came in a beautiful wooden box. I said a little prayer for him and hoped to the Heavens that Donny didn't have any pain when we had to let him go. His certificate was so beautifully printed and preserved. I held his paw print close to my heart and allowed the tears to fall. The grief comes in waves and never truly goes away. I would give everything to have him here for just one more day. I know that other pet parents who have to endure this process feel the same way. You can't put a price or value on a pet. Suffice it to say, Fond Memories and VCA went above and beyond and did everything they could to comfort and support the pet parents during a difficult time, and I will always be grateful. Heartfelt gratitude to Fond Memories for dignifying Donny and etching a special place in my heart for your kindness and compassion. Bless you. Angels on Earth.

I can't say enough good things about this service during one of the hardest moments a pet owner can…read moreface. From the very first call, they were compassionate, patient, and incredibly understanding. They took the time to explain everything and made sure we felt supported every step of the way. Sunny was amazing very polite. The vet that came to my house was very friendly compassionate and to her time and game me time she wasn't in a rush. When it was over her tech was outside and ready to take Goldie he came in and gently moved her covered her up and off they went. I just received Goldie ashes and paw print was so nice along with a card and packaging was pretty.

This is not the place for your loved one or their guests. The staff that answers the phone was rude…read moreand completely unprofessional. The bathrooms were disgusting and looked like they hadn't been cleaned in a good long while. During the wake the staff was absent and not readily available when the family or guests had questions or needs. When we did look for the staff we found a very young teenager that had been left in charge of the office while the staff were out front smoking. When the office staff followed us in to answer questions they brought the lit cigarette with them and continued to smoke it while we were with them in the office. I could go on but I'll stop here. If you have a choice, take your business elsewhere. Doesn't even deserve the one star rating that Yelp made me give in order to post this review

This Funeral home, is for the people . Mr.Mike Moore, has the best prices when you pay cash.He…read morecares for the families who have a loss of a love one.. Our experience included a viewing, our plot in Mesquite City Graveyard. Headstone all for 5000$ , includes the two sprays and drape flowers,stationary includes the book, handouts, and Thank you cards Mr. Moore will take care of your needs. So in the future you need a funeral arrangements call Mesquite Funeral Home Call 972-285-8042, tell them Cindy Scarber sent you. and no I don't work here or get anything for suggesting this business.

I highly recommend this company, as their price is about 1/4 the price of a funeral home cremation…read more Their were prompt even though they had to come to Granbury to pick up for transportation to their facility in the middle of the night. I was a bit taken aback when a hearse arrived with two gentlemen who said they worked for a funeral home came to the door; then they quickly told they do pick ups for Lone Star. They were kind, polite and considerate. After I was notified, I drove to their facility to pick up my husbands ashes, and received the death certificates. They had also notified Social Security about the change in status, and I received SSA without any change in schedule. I highly recommend this company. I was able to make all the arrangements over the internet and pay with a credit card.

I let them handle my wife's cremation recently. I had to repeatedly send the request for a death…read morecertificate because they kept saying they didn't get it. All I did was forward the previous emails to them and they finally got it. They dragged out the process so I have to wait 10-14 days longer than I should have to get the death certificates. They didn't guarantee a specific date, but their estimate of 7-10 days turned into two weeks. When I went to pick up my wife's ashes she was just in a paper bag on the floor with many others. Watching her haphazardly search through the bags on the floor was horrifying. I would not recommend their service to anyone.

I didn't know where to begin when I lost my loved one. DeDe and Cameron at DeDe Willis Funeral…read moreService and Kathy with the Aftercare program are awesome. They are the ones you want to handle your funeral business. They make the process simple and they are so very professional.

From the owner: Life & Legacy Planning Professionals encompasses experts with extensive knowledge in funeral…read moreservice laws, options and advocacy for your families from the initial "end of life" call, through aftercare "grief counseling" services. Though it is never easy, loss of life and loved ones is inevitable. In preparation for, upon or during your time of loss and in this vital position of decision-making, we consider it an honor to serve families. With more than 30 years of combined experience of funeral planning, coordination, and execution, we have devised a formula to eliminate the stress of planning a funeral, ease the burden and facilitate the process of caring for you and your loved one. We compassionately provide custom Pre-Planning, Funeral Planning and Grief Resources in your time of need. Our primary mission is to educate families about the process of preparing for loss, assist in preparing final wishes, as well as provide resources for healing after loss. We provide customized support, and ease the process of planning, no matter the stage, to prepare final arrangements. Our Support Cycle: Reformation ( Support Before Loss) Remembrance (Support During Loss) Resilience ( Support After Loss)

I would give 0 Stars if I could. We contacted them to cremate our son after he passed away the day…read moreafter he was born. For 7 weeks we didn't really know where our son was or what was going on with him. We had to call and pull teeth to get any information and once we finally got information, it was usually a lie. After complaining, I was told that they were so sorry and they wish that this hadn't happened to us and that was it. They are extremely unprofessional and don't know how to deal with grieving families. Please have someone else take care of your deceased loved ones and don't go through the hell they put me and my husband through.

From the owner: Here at Distinctive Life Funeral Homes, we pride ourselves on providing the best service. We help…read morefamilies plan a memorial and celebration of a loved one's life, minimizing the stress as they go through the grieving process. Allow us to take the lead and organize a celebration of their life event or a memorial tribute in their honor. Whatever the focus, we will handle each and every detail so that you can participate in this final farewell event as a guest, not as the host.