This place is mostly awful unless u are dealing with certain staff. Most are underpaid and…read moreoverworked and don't give a s##t about you or your pain. All these pain clinics are like this now. Mostly the fault of the new health insurance policies

I tried going here for over 3 years from day one it was a nightmare. The providers have never tried…read moreto help you they put little to no effort into giving you any relief and what your condition is . You ask questions they are just rude about it and don't really want to answer anything . My last straw would this company was about a month ago when I went in there for a headache and they ended up sending me a pretty hefty bill and I was only in there for 2 minutes . Every time I tried to ask the provider any questions she was just rude she didn't want to help me she just cut me off I basically got frustrated I said so I guess you're basically not going to help me and I just left very frustrated with the same condition that I went in there with . I would seriously think long and hard about going to this establishment. The type of care do you get here is not very good . They really need to work on not only their customer service skills and how they treat people but how they care for people as well and hopefully give people care in the future.

No complaints! They were the only office around that had an appointment that wasn't 3 months away!…read moreI arrived a few minutes early, checked in, and was called right away. Nurse was very pleasant and I met with the PA who was nice and professional. Got everything checked out that I needed and was in and out in about 40 minutes (including the time it took me to fill out paperwork).

This is the worst doctors office I have ever been to. I always have to wait a long time to see…read moreanyone, the staff is constantly changing, they never answer the phone, I have never met the Doctor, I just see a different NP every time I go. Very poor care and service. Do not go to this office, you will regret it!!

First of all, I would call to try to get a hold of somebody and never could, which ring and ring…read moreand ring. If you were lucky enough to get a hold of somebody, they said they will call you back. would never get a call back as far as treatment very poor would never get referrals wouldn't get paperwork. The nurse is just as bad that works with Dr. W. Would never fill your prescriptions on time if you were lucky to get them very rude incompetent unprofessional people . Thank God we found somebody who cares about our daily lives and health.

If your family member has any complicated medical needs id avoid this practice like their lives…read moredepend on it. A good doctor who is over their head would refer out to a doctor who can actually treat a complicated case. Instead Sue will agree to put your family member on hospice. She has told her patience with liver issues to take acetaminophen. This practice is not ethical. They are in desperate need of a real doctor to control the major issues.

I don't know if Dr. Frederico knows that Kandace Thornton The Front Desk Coordinator scheduling…read moreappointments over there is terrible. Dr. Frederico has been my primary care doctor since 2014. Yet I can't get an appointment to see him without having to wait 6 months? Outrageous. I am sick as a dog. I will have to go to urgent care.

They only care about money. I called the after hours nurse line about my newborn and they never…read morecalled me back so after 4 hours I called again, this time the person who picked up acted like I was bothering her and she was clearly somewhere loud and annoyed that I called. The providers are nice but the receptionist is not kind at all which should be a qualification for working in a pediatrician office. They bill for every little thing and bill them incorrectly so you have to call them and fight about it. Far from compassionate, sad that Wee Care sold to them.

Been coming here for at least 3 years. the staff are very friendly, the place is clean and my…read moredoctor is awesome. Now, I am referring to the second building, which also has a pharmacy, vision center and other services downstairs and upstairs.

Chris Fatti DPM, literally 'saved my Foot' after a terribly botched surgical procedure performed by…read moreanother surgeon. His knowledge, compassion, caring and gentleness absolutely calmed my fears and uncertainty. He wears his heart proudly upon his professionalism and when you leave his office - you feel that you matter! He has taken calls, given his expert advice - as well as 'council when necessary', and we, my husband and I, have given his name out several times and not 1 has been disappointed! Experiencing foot/feet issues?? Christopher Fatti is your guy! We have been in his care for well over 10 years! Wouldn't go anywhere else.

Dr. Fatti saved my ability to walk and be mobile. He provides exceptional service, skills,…read moreknowledge, and a lot of patience. He has performed many difficult surgeries on my foot and ankle as well as many hours to help me have a better quality of life. He has always consulted me with my options, explained the pros and cons for every decision we made that would provide the best possible outcome for my situation. He has always demonstrated compassion and well-being for me as a patient. His staff has always been accommodating and caring to my needs. I can't thank Dr. Fatti and his team enough.

After suffering an injury at work I was recommended to SOS. It took me 3 weeks to get in for an…read moreappt (camillus office). Once I arrived I was essentially herded like cattle, shuffled in and out. My NP had no interest in answering any questions, prescribed me 2 things, told me go to PT and was on her way (PT appt's were another 3 week wait). I needed to call the offices as I had some complications in days moving forward and was abruptly told "go to the ER" and hung up on. When I switched providers, although I signed a consent form SOS refused to send any of my imaging to the new provider, and insisted I go to any of their offices and have them burn me a copy for $5. I'm sure the doctors are capable, and not all results are typical for everyone. However I'd strongly recommend looking elsewhere if you've got an issue. The lack of professionalism and general care was abysmal.

Waiting for surgery in 5 weeks, and they have no desire to help control pain. I'm in need of a…read moretotal hip replacement and they suggest Tylenol. They think that Tylenol and ice will help with pain at this point I'm only going to them as they will perform a revision on my original hip replacement 7yrs ago. Would not recommend

Super friendly staff. They always made my son feel comfortable and treated the whole family like…read moretheir family. My son got a beautiful smile in 17 months. Amazingly quick and amazing results! Appointments were scheduled so I didn't have to miss work and my son didn't have to miss school. They knew all the school vacations and testing schedules to help with appointments. And they always gave a near perfect approximation of how long the each appointment would take.

I have been a patient of Dr. Roys for many years...It doesn't get any better that this as far as…read moreher medical ability, her bedside manors, her ability to stay on top of your medical conditions and her wonderful staff, who have been with her for over 20 years. She is a gem to the OB/GYN field ..

This facility is quite large, and luckily near my house! I went here for a nerve conduction test,…read moreand honestly I was a little scared. My appointment was at 8am but it appeared that the place opened at 830 so I was quite confused. I looked up on the internet what to do... finally I decided to just go inside. Turns out there are many different businesses inside of the facility. Following some signs, I finally found the Family Care office. The woman at the counter seemed very disgruntled at first... not very approachable, but it was as though her coffee finally kicked in and was funny after that. Jim, the doctor that I saw, was absolutely fantastic. He's been doing these nerve tests for years upon years, and really knows his stuff. I would definitely recommend this facility and the doctor!

a waste of time. Drs will not address the issue of pain meds. Incredible noncaring. I was told to…read moretake a vitamin supplement! I was not even asking for a controlled substance. Family care? I do not think so.