Alley Cat came out to check on our installation. The tech was fantastic! Super thorough, very respectful of the house, so nice. He explained everything and installed additional safeguard to protect against further entry (by the rats). Efficient, professional, easy to have in the house. I highly recommend Alley Cat. Very responsive with great technicians. read more

I really wanted to rate this company highly but I just can't because they are so busy and understaffed, they have been unavailable to provide services for weeks at a time - on multiple occasions. And as a family that has experienced rats and mites, getting them out in a timely way is a public health concern. And Alley Cat just hasn't been able to do it. I will say that the work they did the first time was reasonably good. We had rats on three different levels of our home in crawl spaces, and they did a nice job of cleaning them out, setting traps, and shoring up most of the entry points. However, they did not find all of the entry points on one level that first time and now twice I found additional points - which were obvious enough that they should have found them the first time - and it took at least two weeks to schedule someone to come inspect the situation... and then another two weeks to send someone out to actually do the work! In the meantime, the rats continued to flourish, urinate, defecate, and spread mites on one level, above my office den. I just called again today for someone to come out and close another hole, and it will be another two weeks for someone to come out. The smell is so strong, I cannot stay in the room for more than ten minutes at a time. Next time, I am absolutely targeting seeking out company who can be more available. read more

I originally hired Ally Cat Exterminating two years ago to deal with a rat infestation in our crawl space. While that was handled at the time, about two months ago we ended up in a much more difficult situation--a rat got into our home and simply would not leave. It was stressful, disruptive, and honestly started to shake my confidence in whether the issue could be fully resolved. That's when Carlos stepped in, and he was a complete game changer. Carlos took ownership of the problem in a way we hadn't experienced before. He didn't just follow a standard playbook--he spent real time with us thinking through how the rat was behaving, where it might be entering, and what the most effective strategy would be. He was patient, methodical, and clearly committed to actually solving the problem, not just checking a box. What stood out most was his persistence. This wasn't a quick or easy case, but Carlos stayed engaged, kept adjusting the approach, and followed through on his commitment to make the rat go away. And he did. As of today, we finally have our home--and our peace of mind--back. Carlos completely restored my faith in Ally Cat's ability to handle tough situations. If you're dealing with something complex or ongoing, he's the person you want involved. read more

I had treatment 6 years ago and it was positive, professional, timely. It held strong in that time and they were great about coming out for re-inspections with easy booking. However, after having some suspicion of return I reached back out, NOT expecting warranty coverage since it's out of warranty. My inspector found some new evidence and showed me. I had questions about the process. Every one I asked him lead to confusingly long answers almost like we were having two different conversations. So I asked clarifying questions. It was frustrating for both of us. I remained professional as did he, but still was clearly misunderstanding me often. I am a clear communicator. However, post-estimate, having another question after realizing I'd requested a previously performed proactive service of sealing and cleaning an area (interior) that was potentially still holding and not in need of cleaning. I asked the company about whether it would be necessary again. I wanted it inspected rather than including on the estimate for now. I *asked* if I could pay a discount to include it in my new service warranty *if no work was actually performed*. I didn't necessarily expect a yes, but figured it was worth asking and was ready to accept their answer either way as long as they understood the question. He replied with a misunderstanding, so I called the office, and asked to be called back. He didn't call. I tried by text as the company gave me his number. I reworded essentially the details above. After a couple exchanges with him still misunderstanding while I remained calm and professional, I subsequently received a highly condescendingly worded, lengthy reply that demeaned my supposed expectations of perfection (not true) for the work overall, told me to go to another company, implied he was wasting effort on me, and said I was asking for free service. I was not. I was asking if maybe I could pay slightly less if they did nothing. I was not aware of it being difficult to tell if it was still in place and possibly needed to be replaced (if that's what he's even saying). Obviously I would pay for that if he said so. This was shocking after such a great previous experience. This company does good work, but their inspector Lee is demeaning, confusing, and dismissive. I am extremely disappointed and honestly baffled. I am leaving two stars since I got 5-6 years of no rodents, but I can't in good conscience keep quiet about this outrageously unprofessional behavior. ***Our conversation so you can see the condecension:*** Me: I think you're still misunderstanding. My understanding is it was previously performed and I imagine is still in place. So there might be nothing to do Him: Clearly. Let's just remove the line item Me: Okay. I'd still like them to inspect and make sure it looks good tho in case we need to add back on. Or I'd be willing to pay a fee to have it included in the warranty but I think it would only be fair to not have the full fee if you only inspect and don't actually do any work on it. Him: Standard interior seal cost is $250. Your proactive cost was $125. So I not sure how you derived "full fee" determination, yet alone assess a means to rate Alley Cat's pricing as fair. If the assertion is that previous interior seal costs are your metric, then I counter that in 4 to 5 years Alley Cat has adjusted to what the execution of interior Seals coasts Alley Cat in terms of time & effort, particularly when clients insist that Alley Cat should execute interior Seals " gratis" due to our efforts stimulating rodent migration into the homes. We have assuage many such clients by doing exactly that at the self absorbed cost of sending technicians to placate clients who are rightfully upset by their new squatting housemate(s). To neutralize this undue burden, we proffer a proactive option, mainly to minimize the blowback of when such interior migrations occur because despite our best efforts, such an event remains unpredictable. You express a lot of confidence that a team can directly witness obscured or hidden gaps around penetrating utilities, when it simply is neither practical nor plausible. All to say, that this situation you have perceived as possessing finite outcomes is far from. It is rather a risk mitigation outcome. You either risk that rodent lack the spacing, the numbers, or some combination there-of to achieve ingress OR you hedge your bets and tolerate $125 proactive service NOT in the service of discerning guaranteed openings, but rather to covered under warranty in the event that our in seals are circumvented. It deeply concerns me that I have to expend so much effort on this minute aspect as it suggests Alley Cat's metrics for a successful Abatement will have little to no relevance or value to you. If this is accurate, we'll graciously hope you find an outfit that can align with your metrics for success & we'll part ways wishing you the best results. read more

It was a follow up work for rodent since they returned! Hugo did a good job inspecting the house and did some clean up necessary plus set a few new traps. I'm happy with his work. read more

Arturo, the Foreman for the crew that performed the work, was excellent, as was Wilder, the consultant, who inspected and assessed the crawl space underneath my 100+ year old home. Everyone at Alley Cat does meticulous, professional work. They provide photo-documentation, they're knowledgeable and a pleasure to work with. I highly recommend Alley Cat. read more

They came to do an inspection and wrote a report. Quote was around $1500 for a remediation and year warranty. That was fine. They seemed professional. Sadly, like most people in the Bay Area who work on homes the actual work is less than to be desired. They show up, no call. Strike one. We have no doorbell so they were supposed to call when they were on their way over. Luckily our upstairs neighbor had the garage open so we didn't miss them. The team lead and workers barely able to communicate in English. They are asking us questions that are supposed to be covered in the report. They didn't read it. I figure it's because they likely could not, it's in English. The company should translate it for them or read it to them before they get here. Very unprofessional. We had to call the company to ensure they knew wtf they were supposed to be doing before we started and wasted a ton of money. Meanwhile our whole house is ripped apart in preparation. They are supposed to be closing entry holes in the property. I have zero faith they will do what they said. I have a feeling this is the beginning of a hellish year getting them to do their job if this start is any indication of the work to come. They oversell and under provide. Typical Bay Area contractor BS. I am sick of these men in these companies seeing women and thinking we are just push overs. I'm pissed off at the unprofessionalism of their execution of our contract. Not looking forward to seeing how they uphold the warranty. Editing to add: These brilliant work people lied while they were here and said they didn't turn off our water valve. Spent an hour and a half talking with various agencies to find out they turned off the house water and lied about it. Awesome! They also didn't do half the job and didn't do the garage. They were supposed to per their quote but just didn't do it. Amazing. The lies saying they didn't do the water shut off is insane. Had to call support twice to get help with the water as the first person hung up on me. WTH is wrong with this company? Support person got into it with me saying they *did* call this morning. Turns out they had the wrong number listed to call. Left hand doesn't know what right hand is doing. Support also said maybe I just spoke with the wrong person and it wasn't a lie, just someone else turned off the water. Seriously? This is the level of professionalism they expect us to deal with? The person who showed us what was done didn't know why the water was off. Note that you need to interrogate each person on the team, according to support, because they don't talk amongst themselves. Insane take by a company that claims to conduct a professional business. Final result on the first day is Management said they would call then chickened out, didn't call and we had to track down support. Support called us back after we called back an hour later and said we were out of luck, they would not do anything to rectify turning off our water. They denied any action or doing anything to our water line ... big surprise. Support accused us of doing it to ourselves. Amazing. Why would we ask your workers about it before they left and then follow through for hours with PUC / Water Department if we did it ourselves. Worst company ever. Do not use these people. The red flags were there when they didn't call or read the report/know what they were there to do. They seemed like they wouldn't do a good job and sadly we let them run around our house without watching them close enough. Disgusting management and disgusting workers who clearly did this to mess with us as we're are just women who live alone. I hate this is the world we live in now. Shame on this company! For anyone who has a bad experience remember they are licensed and this is why complaint processes exist: https://www.cslb.ca.gov/Consumers/Filing_A_Complaint/Complaint_Against_Licensed_Contractors.aspx read more

Alley Cat Rodent Exclusion - Use this info to file your complaint with the state! https://www.cslb.ca.gov/ - Pest Control Near Me - Berkeley, California

I highly recommend Alley Cat for anyone dealing with attic insulation issues/rodent. Our attic had previous rodent activity, so our goal was to have the old insulation removed and the space properly sanitized. Carlos was fantastic--he walked us through the entire process and explained all the access points in both the attic and crawl space so we fully understood what needed to be done. Communication throughout the process was excellent, and the team was professional and thorough. I also really appreciate the 3-year warranty, which gives us extra peace of mind. Overall, a great experience. I'm a happy Solano County customer and will definitely be referring them to others! read more

these guys get the job DONE. I had a serious rat issue at my condo building and interviewed multiple rat abatement companies. Alley Cat was referred by a friend and has a reputation as #1. They live up to the hype and they successfully moved the rats out. I cannot recommend them enough - they are thorough, seasoned, and experts in knowing how to keep the rats out, trapping the select few that remain, and creating an effective seal. Go to them if you have rats and need support. read more

Great experience. They proofed our attic and crawl space for rats, set traps everywhere, came back 3 weeks later to check. Each time Alley Cat was on time, communicative, respectful of our home space, and fast! And now our home has new insulation and it's retaining hot and cool air much better. Couldn't be happier! Also a plug for Lee who did our initial quote, Jelder and the team who did the work, and Ulises who just came out to check the traps. read more

Prompt and professional and courteous. I have had a good experience with this company.

Excellent service by very hardworking technician. Expensive but worth the money. Came in a timely manner. Very polite and considerate workers and very competen. read more

I had mice coming in at the foundation. Arturo sealed all the gaps. Ally Cat is great this is my second property. Def call them when there's a rodent issue. read more

Alley Cat crew did an amazing job at our place last month to clean up, secure, and set traps for our rat infestation. They did a very thorough job disinfecting the place and even found additional gaps that weren't caught in the initial inspection. What impressed me the most is that they even came a month after to check on the traps! The price was very reasonable and i highly recommend hiring them if you have a problem! read more

Our second time using Alley Cat, and like the first time, their work is top notch. I have found them responsive in the past, and expect that this time will be no different. Very positive experience with them. read more

The technician, did an outstanding job. He checked all areas of the house, including the crawl space in the master bedroom. We appreciate the service we've received from Alley Cat Rodent Exclusion & understand that today is the last day of our contract with Alley Cat. Thank you. read more

We had a serious mouse problem in our house. An Alley Cat tech came and did a very thorough job of inspecting the property and learning the scope of the problem. He showed us photos he had taken and explained what was needed. A week later a whole team descended on the house for four hours. When they were done, every possible entry point had been screened, nests and droppings had been eliminated and infested areas had been sanitized. It's been a month since they were here, and there's been no sign of any rodent since. I recommend them highly. read more

I live in an area with a lot of wild life! Alley Cat keeps that wildlife outside of my house and I cannot appreciate it enough! Hugo came over and ensured there wasn't a small crack these little critters to crawl through. Very professional and very thorough. Thank you Hugo! read more

Had attic & garage insulation done for a 30 yr.old house & the crew only took 2-3 days in Nov.2024. They added mice traps & I have called them 3 or more times since, with a re-visit to see if all the small openings have been sealed off. They are professional & thorough giving me a sense of peace. I am really glad I spent a little extra money to have Alley Cat service my attic & garage. read more

These guys are great! Highly recommend! Very professional and very good attention to detail including making sure they did not leave a mess behind. They did a thorough inspection on my older house. I decided to have them do an attic cleanup, crawl space cleanup, rat extermination and attic insulation. They also set trap throughout the property. Luckily the rats and the attic have left or died prior to them setting the traps. I made sure to cut back any shrubbery and seal what holes that I saw. But I can only do so much and with their expert eyes I'm sure they did done much better job. At least when I called they did have a wait time to have the inspection and treatment. In the past I have used a couple company that said they would inspect for rat entry points and they sort of did. The second guy I called last year was not able to locate entry points but he did catch some rats. So when the time came when I heard another rat in her attic I called Alley Cat right away. I didn't want to Mickey mouse around pun intended with some other companies and I don't personally trust a lot of companies out there for pest control. After dissecting reviews I decided to choose this company and happy that I did. Yes the lead time for Alley Cat out was a little long but winter season can be busier for rat extermination. But I'm glad I used this company. A team of about five guys showed up in a truck. The crew was very nice and professional throughout the whole process and I feel that the amount of work that they did for the price was very reasonable and having a 3-year warranty really will give you peace of mind. The communication was great and the cleanup they did in the attic and crawl space was really good. You should have seen the mess the roofers left up there. Yes, don't wait for a rats to damage your property. Call Alley Cat. read more

Alley Cat Rodent Exclusion - Vacuuming out the attic. - Pest Control Near Me - Berkeley, California

See all

Professional and nice guys, they fixed my issues which was rodent and raccoons fast and easy in the attic. I didn't have to leave the house or anything. Pricing was comparable to others around. But they went above and beyond and see if there was mold or fungus around my house since there was a huge storm in December. read more

A really great company from inspection to completed job. On time, professional, and fair pricing. The inspectors and abatement team did high quality work, were fast, and took steps to protect me and my home from mess and exposure. I especially liked that they took my desire to treat the rats humanely seriously, and helped me place cameras on all of the traps so I could check for rodent activity daily without having to climb into my attic. A+ Oh! And they took many pictures of water and fungus damage and inspected my electrical system too! read more

Dennis was great. He checked things out and he found no evidence of rats. I had full mitigation of my house in August and it's February and things are still stellar! Thanks Dennis! read more

The team from start to finish has been thorough from estimate, inspection, & explanation to service. Would recommend to another.

Johnny was prompt, really communicative, and really helpful figuring out the best way to seal our entrances and successfully fixed our rodent problem. Will definitely keep using alley cat and Johnny. read more

On time. Notified me of time of arrival. Polite, professional and efficient. Quickly checked all areas of previous infestation. No evidence of rodents. Traps remain baited with no action. Grateful read more

Good company, they came in did the work and tried to contain any mess from removing mouse droppings etc. When they came back to check the traps they notified me I had a leak in my crawlspace, they took pictures and videos so I could try to have it repaired. Great service. read more

I'm thankful to say that I haven't worked with too many pest companies in my life. But this could not have been easier. I scheduled my evaluation online. They gave me three different quotes, which was awesome. the guys who came to do the work were super professional and returned all my rugs and everything to its original place. And they were done in a day and a half. read more

Arti is solid and provides real care to prevent the problem going forward. It's good to schedule follow up visits right away.

Alley Cat is great Comprehensive. treated our whole basement and access points. Came back later to check on the traps. Prompt. Friendly. Reasonable. Now we can stop checking our overnight Ring cameras! read more

We'd tried to book with Dewey and they were so difficult to deal with. Johnny, Brian and everyone's else I dealt with at Alley Cat were great. Communicative, professional and an overall pleasure to work with. Thank you! read more

He was thorough and found three more openings. This was a full re-inspection after work was completed. Their follow up is exceptional.

I had a rat under the house that was getting into the garage. The Alley Cat team did a great job cleaning everything up and blocking all entry points into our crawl space and into the garage. The team was super thorough and professional. We had live traps set for a couple of weeks in the garage and crawlspace just in case any rats were still inside the house. Luckily none of the traps never caught anything so a couple of weeks later we had the traps picked up. They provide a 3 year warranty as well in case we see any new signs. They did a great job overall. read more

There is no company that gets the job done as well as Alley Cat. They are effective and customer service oriented.

Alley cat crew, under the supervision of John, did an excellent job. They completed the work as specified by the contract, walked me through the job when they completed, so I could see that everything was done, answered all my questions to my satisfaction, put down paper on the floors and hung plastic so that the walls and floors wouldn't get soiled with any debris and cleaned up after themselves when the job was finished. In addition, John explained to me about the trap visits and explained that I could check to see if there were any critters caught and call to have them removed. I was quite pleased with the work. read more

We initially went with alley cat for rodent exclusion a couple of years ago. They were very thorough in checking inside and outside my house for potential rodent entrances. Pricing was pretty fair for exclusion, as well as replacement of our air ducts and installation of a vapor barrier in our crawl space. We recently noticed some rodent activity again and scheduled a follow up visit. Our technician, Dante, was able to identify the issue and fixed it quickly. read more

Finding this company in Yelp with good reviews motivated me to book an appointment. The response was very quick and easy. I am impressed how they came on time and greeted me with smiles as headed by Mr Jelder. He showed me everything what was fixed and done and given me instructions as what to expect and do following their cleanup. The assurance that one can call their office anytime it's needed because of the 3 years warranty is best to hold on to. Am just looking forward for them to come back and take the dead rats in my garage. Overall, service is excellent. read more

As usual, Mario came back to strengthen and secure our home's perimeter. He's a professional and so easy to work with!

Great company, excellent rodent pros and technicians. I would recommend this company's serivce. read more

Super prompt, great communication and a terrific team. Both Miro, who did the initial inspection, and Arturo, who led a team of four service staff, were top notch. And they've already followed up about the next inspection within 30 minutes of completing the job. read more