Requested a tow.. Kevin showed up quickly and was knowledgeable to tow my motorcycle. The cost was within my range and a good value.

Needed a Tow They showed up promptly, the driver was attentive and showed experience .. He was very polite and professional. Well done Kevin keep up the good work..! read more

Good all fashioned family service. Honest and reliable. Locally on and operated. Reasonable rates, accepts insurance or personal business. read more

scratched up my motorcycle.... I wouldnt call again also they like to honk their horn at pedestrians

My Mercedes broke down next to my son school. Called my insurance and they sent Allfam Tow. Mike was very professional and had great small talk while working. He towed my car correctly with no problems. After getting back to the house the next day I had to get my car towed to the shop. Called Allfam Tow to get an estimate and the nice lady told me to call my insurance first because they would pay for for it. I called and sure enough they paid for the tow. I requested that they send the same company to tow my car. The second guy to come out was Red the owner. He also was professional and towed my car correctly. I will be reaching out to them for my future towing needs. Thanks Allfam Tow! read more

Allfam Tow - Towing Near Me - Sacramento, California

Lisa was so helpful and amazing! Very good at what she does and helped put my mind at ease with my unfortunate situation. Thanks Lisa!!

6301 Sky Creek Dr, Sacramento, CA 95828Worst towing experience in my life I have been waiting here on the side of the road for 3 plus hours now when you called it dispatch they say 20 minutes 20 minutes and then they'll say oh we had a priority call we have to go there as if I'm not a paying customer here it's been 4 plus hours I have my little ones in the car cars are zooming back and forth back and forth I almost got hit twice please save yourself the headache do not use this company the lady on the phone is super rude so is the owner my insurance company have to call him four times to get four different eta from them this is their address they located out of Sacramento check out the reviews I'm not the only one read more

Got into a bad car accident. After several no-shows by other companies my insurance put me through to Allfam. Showed up 15 minutes early which was well appreciated. As a former tow driver myself I can say they were ultra professional and knowledgeable. Great doing business with you! read more

On the way to Haggin Oaks tonight and broke down unexpectedly in our Prius. Called our insurance for a tow and Allfam came through. Mike was extremely professional and got us going very quickly. I wouldn't mind calling for this company again. read more

DO NOT USE THIS TOWING COMPANY RED, THE OWNER, IS A HORRIBLE PERSON!!! First let me start off by letting you know, that it truely is unfortunate that Yelp does not offer negative stars, because Red the Owner earned negative stars in my book. Not only did Red tow my vehicle only a couple of miles and charged me $350.00 for this he did it with a smile. He thinks that ripping people off by standing behind a CHP contract makes him a good business person. If you ask me from the way it appears to me, he is all about kicking a person when they are down and happy to screw you when are are in this position. When I went to pick up my wife from his tow yard he wouldn't even let me take my amplifier out of the vehicle. He told me that I had to leave him a key and I told him for a $300.00 charge for a couple mile tow I wasn't going to leave him the key. He laughed and said "I don't care I'll just charge you another $60.00 I got charges for people like you for every little thing" When I picked up the vehicle, he even went as far as acting like he could kick my ass and telling me that I was dumb for not having insurance on the vehicle. We'll Red is not the sharpest tool in the shed because it doesn't pay to cover full insurance on a vehicle with 118K miles. However, I did have tow coverage and he only got $50.00 out of me for the less than a day storage. Red is a crusty empty shell of a man which can't have long to live since he talks like he has throat cancer. He was pretty proud of the way he has screwed many people out of their cars for over 30 years. I for one, paid the extra money to have my vehicle towed away from his yard just so he could not make any further money off of it even though all I am going to taske is the radio and everything else will be headed off to another junk yard. If the CHP has your car towed here I do feel sorry for you. If you have a choice to use someone else, I would strongly suggest given your hard earned money to someone that is not so proud of screwing people over. read more

My insurance company called them. Broke down in 95 degree heat in a black vehicle with my son in the car. I called and asked if they could text me when they were on their way to get my son out of the heat as a family member came to wait with us. They said no.. sit there for up to an hour and wait. Girl on the phone was a snot. I canceled the service and told my insurance company not to send me them again. If sending a text or making a phone call is too much to ask they don't need my money. read more

Literally told my Insurance guy for me to come sign papers for release of my vehicle then few min later they call back n say they are closed n that nobody would be there lady was hella rude like she didn't want to do nothing was mad when she found out I had full coverage was mad that I came to get my brand new interior out my car didn't want to get no water when asked just fucking rude then there's two huge scratches on my passenger rear door that was not there and was not caused by my accident cause only the front part of my car was damaged read more

'Twas 5 days before Christmas and my breaks went out, They were not stopping my car when pressed flat to the ground. I called my insurance and they sent a man here, It took only 45 minutes for him to appear. "I'm Joe," he smiled and lowered the tow bed, While visions of dollar signs danced in my head. He reassured me with kindness and made me laugh with his jokes, Which settled my brain and gave me some hope. He pulled my small car onto his truck with a clatter, and next thing I knew, it was delivered untattered. With a flash he parked it on the side of the road, And made sure that it was completely unscathed from the tow. It would be in the hands of mechanics to fix, And to pay for this all-I need a Christmas wish! The stress was taking me back to old fears, But soon Joe gave me news that I wanted to hear. The charge was exactly what my insurance had stated, Which made me think, "this night is not so ill-fated." I realized that Joe, a driver so lively and quick, Had made me as happy as once did Saint Nick. As Joe drove away into the cold winter night, I realized that Allfam Tow had treated me right. I can honestly say after this turn of events, Use Allfam and reduce all of your worries and stress! read more

NEGATIVE STARS!!!!!...MUST READ!!! (thank to the lady above my comment) I would never recommend this co. to tow anyone's car ever! This co. was sent by my roadside assistance to tow my vehicle because I had transmission issues so it wasn't one I picked. Let alone I had to pay $2900 for my transmission but they added damages to my vehicle that they were not even willing to accept liability for and I had to pay for it... $873 more out of my pocket because of someone not knowing how to properly hook my vehicle. Instead they hooked it to my tie rod and messed up my steering along with my tie rod. When I finally received a call back from Mike, he thought he called a Rhonda. After telling him my name wasn't Rhonda he continued to ask me what my damages were to my Monte Carlo. I told him that wasn't my car but was thinking, 'Man, how many other cars have you damaged?' He went on to tell me my mechanic was a liar and he charged me too much. Mike told me the cost of damages they did were $22 dollars and they would reimburse me $100 for labor etc...SMH... Its funny because my insurance co. went out to do an estimate and they said the total cost was $930, which is actually more then what my mechanic charged me. He also told me I should of had them fix my car. I told him that I would never do that because you don't even know how to properly hook a car for it to be towed! He carelessly said it was an accident. But wait I thought you guys didn't do the damage?!? Lastly, I called to ask for there address and they lied to me and gave me an address for an empty lot... gee I wonder why they would do that... They are so dishonest and rude!!!!!!!! UGH SOOOOOO...... Pissed read more

Excellent service, came out part of my roadside service with the certified auto repair 24 hour nationwide road side service insurance. Arrived within the eta that he promsed and before i knew it we were on our way to the repair shop. Definetly would recommend these guys to anyone who needs a tow read more

Very fast service. Came within the time range (actually a lot earlier than expected). They took good care of my car both loading and unloading on the tow truck. I would recommend this company. Thanks guys. read more

the "owner" or the "dispatcher" on the phone was extremely RUDE. she kept telling me that the tow truck driver is just down the street and i called 6 times!! Their business was only 10 to 15 min away from where i was waiting ! and she gave me an ATTITUDE and she talked to a tow truck driver on the phone and i said ok mam please don't lie to me this is the 6th time i called you, you kept lying about the drivers location and keep on telling me hes just down the street. Then she yelled like an immature person and said "DID YOU NOT HEAR THE DRIVER ON THE PHONE!? CURSED at me! and hung up the phone before I could even say you know the customer is always right and you don't know how to run a business rude woman! RUDE BUSINESS STAY AWAY DO NOT USE THEIR SERVICE! read more

If I could give them a 0 star, I would. My Insurance company dispatched them to tow my husbands car. Insurance company, gave a courtesy call to let us know the tow would be 90 minutes. After 90 minutes, we called to check the ETA, the person that answered the phone was very rude. She stated I don't deal with you, I deal with the Insurance company. Long story short, She was rude service and was slow. Poor poor service. read more

Dont ever call these people they will literally cause damage to your vehicle and either say it was already there or that its not their problem my car doesnt even drive straight anymore. read more

!!!NEGATIVE STARS!!! DO NOT LET THEM TOUCH YOUR VEHICLE I have called my Road Side assistance (from Mercury Ins.) and they sent Allfam Tow out to jump my 2006 HHR. The "gentlemen" that came out brought a flat bed to jump my car and was immediately upset because he could not fit it into the parking lot where my car was............I told the dispatcher that I only needed a jump and that I was in a small parking lot. The driver hooked the jumper cables up in the wrong place (hooked both clamps to my FUSE BOX TERMINALS) and blew 2 of my fuses (HHR's have a designated place for the Ground clamp to go because the engine compartment is mostly covered with "pretty plastic piece's"..........It even says Ground here) !! Now I know what your thinking........but this actually happened!!! He blew the fuse for the A/C and for the power steering!! He got my key stuck in the ignition and left me in the parking lot stranded with my keys stuck in my car!!! I have submitted a claim with Mercury Ins., Road America (the road side assistance co.) It was only a 20$ fix but cost me 2 days of work! I paid out of pocket but the fact of the matter is: IF YOU ENJOY YOUR VEHICLE ABSOLUTELY DO NOT HAVE THIS COMPANY TOUCH YOUR CAR!!! read more

Having to have your car towed is never something people look forward to and for me has normally been an awkward experience and insanely overpriced. This was not the case with Allfam. I called and asked how much it would cost and how long it would take, the woman I talked to was extremely nice and friendly and told me $75 and 45 minutes. 45 minutes later the tow truck was there, even more surprising was it was a woman driver. I actually found this extremely comforting especially alone at 10:30 at night and having to ride home with a stranger. She was also really nice and personable and we talked the whole way to my house. Once my vehicle was unloaded she wrote my bill for $75 as quoted. I even tried to have her add on a tip but she said she wasn't allowed to accept tips (again this surprised me and showed honesty). What could have been a horrible experience was truly made better using Allfam to tow my vehicle home. read more

My insurance company contacted All Fam to tow my car out of a parking garage. The ETA was 75 minutes. Within five minutes, a rep called to explain that the tow truck cannot fit inside a covered garage. I offered to push out my car, which is parked 20 feet inside. She said she will talk to her driver. A few minutes later, insurance company called that All Fam canceled my order. What pisses me off is that my car won't start but all its wheels are intact, the garage is 95% empty, the ground is leveled, and my house is 4 miles away. My car could have been easily pushed out. Even if it's against its policy to have its driver help push the car, I could easily have a family member stop by to help. Insurance company presumed that All Fam didn't want to and is not obligated to push the car and didn't think I (woman) could do it. So, instead of trying to work with this WOMAN at 7 p.m. to tow the car, it thought the best option was to cancel. read more