Great experience with this location…read more I go to a EWC in my town and have a mediocre experience there, frequently there is hair patches I notice after I return home. I was in town visiting and decided to squeeze in a wax. I booked an appointment here pretty last minute via their app (super convenient, highly recommend). I only had to wait a few minutes. The person who waxed me, I can't remember her name, was very friendly but didn't spend the entire session talking my ear off, either. She did a bunch of shit they never do at my home location. She started with a nice dousing of what seemed to be baby powder. I'm not sure what the purpose of that was but I am intrigued. She did her thing and right before finishing, she noticed there were a few patches she missed and went back and GOT THEM. Mind blown. Great experience.

5/23/26 @ 5:30pm Mary Kate is BEYOND rude. She put me on hold for over five minutes, when I hung up…read moreand called back, she asked to hold again and when I informed her that I just held for over five minutes, she tells me "yea ok I am with a customer." Anyone that has any sort of customer service experience would have asked for information and if the call can be returned in x minutes or if I could call back in x mins as opposed to putting on hold indefinitely. When I called back a third time later asked for her name, when the manager would be in, and also suggested that in the future offering a callback, she stated that she was the manager (which I have a hard time believing as she spoke like a rude teenager) and that their corporate policy was that she had to put me on hold indefinitely as she could not call customers back. If this is really the corporate policy it does not prioritize customer service and your staff should be trained in phone etiquette and customer service.

I had occasion to be back in the area unexpectedly today, and a quick phone call enabled me to snag…read morean impromptu appointment! They were able to give me both a mani and pedi in my pedicure massage chair! I sipped my tea, relaxed into the massage, and had my fingers and toes rehabilitated into perfection. That's my favorite part of coming to Thu and her amazing team of professionals--the service will be finished to perfection! Such precise attention to detail. So, I'm sparkling. I'm relaxed. I'm satisfied! Every one is so friendly, so professional, and so skilled. Five stars every time.

I had a wonderful 60 minute Swedish massage here! I'm 95% sure my masseuse's name was Carolina. She…read morewas amazing! Very talented and professional. The whole spa is very beautiful and modern. It feels like it was just redone! It was very clean. I definitely recommend visiting!

I've been going to Still Beauty Brow Lounge for more than 5 years now and there's a reason I keep…read moregoing back! Excellent wax services and had PMU done in early 2022. I almost never have to even fill in my brows anymore. Highly recommend checking out this spot for all of your waxing, PMU, and makeup needs!

LaToya is OUTSTANDING!! She talks you through her process, from how to reshape your eyebrows, to…read morethe regrowth process, to the process of how she is going to tint your eyebrows. She is knowledgeable about her craft and her passion reads through; it has NEVER taken me 40 minutes to get eyebrows but the attention to detail had me feeling like I was at Beyoncé level. She is in the Philadelphia area but comes to DC once a month and this girl will be first in line when she does. We have a plan for my eyebrows to get it together and I am excited to see where they are in a year!! Still Beauty Brow Lounge, you have a forever client!! Kudos mama, job well done!!

I love Lan's nails! The husband and wife who own/operate the business are very kind and skilled at…read moretheir work. They take their time and have great attention to detail, and charge very reasonable prices. They have a great selection of colors and services. I highly recommend this nail salon!

What a lovely experience! The owners were extremely kind and knowledgeable! My nails have quite…read moreliterally never looked better. They took their time and paid extreme attention to detail even checked in with me many times to make sure I didn't need any changes made. 11/10 recommend!

Great place! Very affordable and a hidden gem! That I just discovered. The threading was great, as…read morewell as tinting.

Thank you Ranvir! What a delight you are! Thank you for taking your time and giving such great…read moredetail to threading my eyebrows, upper lip and chin! Not only was your professionalism amazing and generous, I have to add your genuine customer service was refreshing to be around! Thank you for taking the opportunity to talk to me and talk me through everything, the results are so beautiful, clean and smooth! The gel was a very nice touch after the threading! Also the eyebrow tinting makes a huge difference!! WOW!! Beautiful!! Thank you for the experience and the facility is so beautiful!! I look forward to my next threading session!!

Tanya B in Wayne performed microblading on my eyebrows I LOVE IT. I pose many challenges with…read moreregards to being a good microblading candidate my dark pigmentation and the fact I'm a bleeder. But Tanya finds a way to make it work, she takes such good care of me, it looks fantastic (Tanya is not totally happy with them she's such a perfectionist she's going to correct them in my follow up appt) I love them!!!!!!! so I can wait til she perfects them in a few weeks. Everyone loves them, I'm already getting so many compliments.

Had an amazing experience today at Wink! They were so accommodating and opened early just so I…read morecould get in and get a refill before work. Talk about customer service! It was a wonderful experience and I can't wait to go back for my refill in 3 weeks!

Was in town for a wedding and had Winn for my massage therapist. He gave me one of the best…read moremassages I've ever had. I wanted deep tissue and he loosened everything and also really provided the best foot massage I've had. Highly recommend!

Looooove this place!! They are so professional and my skin looks amazing. Ive attached a picture of…read moremy skin taken on my camera WITHOUT ANY MAKEUP! This was a few days after my facial. Thank you to this spa!

Mrs. Ken & Maya are simply the best. Three years ago, I began going to Mrs. Ken for a Brazilian…read morebased on the advice of a friend who had been working with Mrs. Ken for seven years. From day one, I have not been disappointed. I can understand why women drive from NYC and DC to see Mrs. Ken for their waxing needs. She gives the best waxing services in the mid-Atlantic. Mrs. Ken is detail-oriented, focused, professional, and extremely hygienic. And while her waxes are not painless, there is much less pain than any other professional I've been to in my life (I started getting waxed when I was 14, I'm 43 now). While working with Mrs. Ken she began to gently encourage me to try Maya for my manicures and pedicures. I resisted for a time and then finally gave in. From the first time Maya did my nails, I knew there was no going back. Maya is exceptional at her craft and is pleasant, charming, and creative. In almost 30 years of getting manicures, my nails have never looked better. Maya knows what she is doing and she does it so well. You want someone who gives exceptional service. Look no further than Maya and Mrs. Ken.

Mrs. Ken is lovely but Maya's behavior and unprofessionalism is deplorable. I had an appointment…read morescheduled for Sunday and the place was all locked up. I called multiple times to see what was up with the phone ringing and then completely going to voicemail indicating she closed her phone. Maya did not inform Mrs. Ken of any possible circumstances that may have arisen to postpone my appointment. Moreover, I had to call Mrs. Ken to find out what was happening since Maya refused to call me back or send me a message. It was through Mrs. Ken that I found out that Maya: 1. She already spoke to me; 2. Already did my service; 3. Had confirmed all my information; and 4. Was being professional. If I had already done my service, why would I be there and waste over 30 minutes waiting for a response? It speaks volumes on Maya's professionalism that she deemed a client unworthy of the simple courtesy of corresponding with them and then lie to her employer. Emergencies happen and had I been informed I would completely understand but the fact that lying and making a client be left in the dark is incredibly disgusting behavior that is not appropriate. The upseting part is the fact that if someone can lie like that to their clients and employer, who can speak on the quality of the services offered? Perhaps I dodged a nail infection and I won't thankfully ever know. Mrs. Ken is very kind and nice. I felt bad interrupting her weekend due to this. To conduct business in the manner Maya has is unacceptable to both her and myself. It is truly unfortunate.

I have nothing but words of praise for Cole Wellness Spa, particularly for two of their…read moreextraordinarily talented staffers! The spa was in a great location and maintained a very "main line" feel without the steep price tag. Despite the competitive prices, nothing was lacking...You could see the state of the art equipment and products and the staff, especially the receptionist, was warm and welcoming. Spa treatment rooms were large and furnished beautifully (including top notch equipment). Today I received the best facial I've had in over 5 years from Andi. She spent time with me beforehand discussing my needs and areas of concern. I've never had someone so knowledgable on the other side of this conversation! I always feel like my concerns go in one ear and out the other because most spas just have their typical facial they perform. I had just returned from vacation and the sun had definitely gotten the best of my usually cooperative skin. Andi was able to customize my treatment (within reason of the facial package I chose) to ensure I walked out feeling 100 times better then when I came in. She gave great product recommendations and worked with my budget. Also, her massages in between masks and such were stellar! Usually the estheticians skimp on the massages, but not Andi! I cannot wait to see her again! Next time I'm booking the maximum amount of time possible with her because she was simply fabulous. I also have to give a huge shout out to one of their massage therapists, Kim E. She recommended Andi and brought me to Cole. Kim is simply the best masseuse I've ever had. I've been seeing Kim for about 4-5 years, prior to her joining Cole and wouldn't consider anyone else. Kim has the most therapeutic techniques and really takes her time working out knots without being painful. Her hands are magic!!!! I see a spa day with both of these wonderful ladies in my very near future!

The owner thinks she owns your hair and does what she wants with it. You say it's too long and…read morehard to manage and it goes in one ear and out the other. She also squeezes in as many people as she can, so you feel rushed which is not a pleasant experience especially for the prices charged. No way to make or change an appointment online unless you call and you wait a long to time to get a person. Not much better in person but harder to ignore you.

I was charged $5 more that the website posted prices and my nails look horrible…read moreI will not be back

BE VERY CAREFUL! This place will scan you out of your money. They want you to sign up for their…read more"Orange Club" and they make it all nice and sweet. But when you try to quit, they will duck and weave and lie only pushing it out month after month. All the while, they are charging your credit card. They don't even have a profile with the Better Business Bureau (shocking).