I have been with NAU (home & car insurance) for over 20 years & feel very loyal to them for a few…read morereasons. These are the 2 main reasons: 1. They save us money! Not only did they find the lowest premiums for the coverage we wanted when we moved to CT, but since then, they've reviewed my policies on their own & contacted us, before renewing, to start with a better policy! Which brings me to my second reason.. 2. Terrific customer service! Doesn't matter if I handle things in the office or by phone and email, I'm treated as a valued customer by friendly & helpful people. I don't recall being left on hold for long periods of time, and when I'm promised a return call, it's come in a timely fashion. No aggregation at all!

From the owner: At North American Underwriters, we have proudly served as an independent Connecticut insurance…read moreagency since 1967. As a long-established Farmington CT insurance agency, we provide personalized auto, home, business, and life insurance solutions in Farmington and surrounding communities. Many well-known national carriers haven’t even been in Connecticut as long as we have — and our longevity reflects our commitment to protecting local families and businesses year after year. We specialize in auto insurance in Farmington, homeowners insurance in Farmington, and business/commercial insurance in Farmington, offering customized coverage designed around your specific needs and budget. As an independent agency, we partner with top-rated insurance carriers to compare options and deliver tailored protection with competitive pricing. Whether you’re looking for reliable car insurance, comprehensive home coverage, or customized commercial insurance solutions, North American Underwriters provides knowledgeable advice, unmatched protection, and local service you can trust.

I was in the process of refinancing my house, and was told I needed Flood Insurance by Bank of…read moreAmerica. The letter I received from the Bank stated I needed to carry a certain amount of coverage before they would approve the loan. I had a suspicion that I did not need it, but had to expedite the process...and John was there every step of the way. John contacted FEMA, got from them what I needed and instructed me on what I needed to do. Not only did he help with that, he was also experienced enough to know that what the Bank was telling me I needed was false. Furthermore, he contacted both the bank and FEMA again for me to allow me to focus at my job, while all of this detail was being handled in the background. John is experienced, friendly, and is a top of the line insurance agent. He goes above and beyond for people, and has a very calming and reassuring tone to his voice when speaking with you. He will follow-through in what he says he will do, and even go beyond that without you asking. His office team is friendly and courteous, and will assist you when John is helping other clients. They are experienced, and they know what they are doing as well. I would recommend John's agency over any other State Farm agency for this very reason. Thanks John for helping my family during a very difficult process and ultimately knowing more than the Institution that was supposed to know more to approve my loan!!!! Thanks!!!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: CT-1432853

I've been with this agency for several years. I'm very satisfied with coverage, the customer…read moreservice and professionalism of staff. I always recommend to anyone looking for an outstanding agency!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I love working with customers in the community & teaching them about insurance, whether they do business with us or not.

I rarely give 5-star review but I feel Coastal Insurance and their team deserve this recognition…read more Recently I purchased a house and my mortgage broker pushed me to use their insurance company for obvious reason. While the pricing is great, I wanted to compare both the rate and the coverage. I emailed 5 different insurance companies and 4 of them immediately said "we'll get you the same policy for the same money" but only ONE came back to me and said you are not being covered properly and there's conflicting info in the underwriting language. That firm was none other than Coastal Insurance (see attached email). While their policy came back to be $200 more, but their policy also offers substantially more coverage. I would've rather pay the extra money than to leave myself exposed to a potential loss and claim denial b/c I didn't read the fine print. In a society where speed and cheap trumps service and common sense, it's refreshing to see a company that is thorough and didn't "sell me on price and price alone." Just an FYI, they also have an affiliate that provide tax grievance service and have saved me thousands of dollars with my commercial and residential properties.

For many of my insurance needs, I work with the Claussen Agency, specifically with my Rep Dan…read moreGorman. He is terrific(efficient, friendly and at the end of the day does what is best for my circumstance.) I use Clausen Agency for Work Comp, Landlord Ins Policies as well as Vacant Property Policies on Real Estate Investments. Keep up the good work

This is one of the best insurance agents around. They are always willing to help and suggest the…read morebest polices for you. Brian is awesome and always gets back to you in a timely manor. I've been with them for 5 years. I still shop and no one has ever beaten his rates ever.

From the owner: Our Mission at Brian Booth State Farm Insurance is to help families succeed in life so that they…read morecan realize their financial dreams and enjoy the things that matter most to them. We want to provide the Best Insurance Experience Ever! My team is here to help with your Auto, Home, Renters, Condo, Small Business, Health & Life Insurance needs. License #: CT-3002219035, NY-LA1761137, NY-PC1761137

needed jump-start service.. automated intake for request was…read moreterrible (misunderstood most of my answers to its questions) but finally let me talk to customer service rep. who was great...verified all in- structions by text & followed up to make sure I was happy with service... service provider ( Nick) was GREAT !! ...arrived within 15 min, quickly dis- covered loose battery terminals, & tightened them (suggested "shims") also gave me great advice about my tires Thanx Nick & Hartford

Tomorrow I will be calling our independent insurance agent to get them shopping for an alternative…read moreto the AARP-Hartford insurance. We have been with this program for a number of years, bundling home and auto. Yes, the rates keep going up each year, which is to be expected. Last year seemed on the excessive side, but I let it roll. Today I realized that they are proposing a 71% increase in our premium for 2026 to 2027. What?! We are mature adult drivers with less than 10,000 annual miles of driving. My husband had a recent minor accident, but I don't believe that has even entered into the calculation for the new premium. There was no damage to the other car, very minimal damage to ours, and no injuries. No tickets or other accidents on record. 71%? What I see online is other consumers reporting that their rates were going up 45 to 50% in a number of cases. Once they shopped other providers, they were able to get much better deals. I sure hope that will be the case when our agent shops options for us. Just on general principal, I want to get away from Hartford as soon as possible! It's a good thing our renewal time is almost here, and we will be moving on away from them. Their partnering with AARP to save older drivers money seems to have turned into a bad joke, bordering on a scam.

Be Careful - Very Frustrating Experience AARP Hartford was…read moresuper quick to take my money-- charged me 4x more than what I normally pay with my previous insurance company. I tried to cancel the policy less than 10 minutes later, but was stuck on hold for over 15 minutes. After that, I got transferred three times, and still couldn't cancel. They take your payment instantly, but make it incredibly difficult to cancel. Very disappointing and stressful. Would not recommend b d on this experience.

Be very very careful they are a bunch of scammers as I canceled my policy after switching to a…read moredifferent company and after I was told that I would get a refund for the portion not used like any insurance company does what they owe me still they claim I didn't pay even though they did auto payments on my account. Do yourself a favor avoid at all costs.

i truly appreciate doing business with ur company. i appreciate how humbly honest /reliable y all…read moreare. i'm grateful that i have very good insurance an the price is very fair. i pray blessings will continue to follow y all everlasting. (s. empress joy)

Great service and very competitive pricing. Mr. Trang was very pleasant to work with. He answered…read moreto all my questions (it was many of them) and provided me with very competitive auto quote. Definitely recommend

Leigh McGraw is truly a SUPERSTAR who never let's us down! She is thoughtful and human-centered in…read moreher approach, an EXCELLENT listener, and thorougly supportive of our needs. She is professionally proactive, and highly responsive to every question that we have - without ever being "overbearing" or "pushy." Leigh always delivers value beyond what we hope or expect. She is truly knowlegeable of her craft, and patiently educates/guides us whenever there is opportunity to do so.

I'm very disappointed with State Farm I will never In a million years do business with them ever…read moreagain paying high ass insurance to find out it didn't even cover my car I learned my lesson and I will never ever ever deal with state farm again I will replace my car. And I'm already looking at new insurance agency!!! your people your company is fraud ass people!!