I don't have any complaints. Pro tip- get there before they open. I thought I would be the first in…read moreline, but I was the 10th person in line. Another pro tip is that they take appointments. I didn't have one, but it took about 10 minutes as they called my name.

This is a complaint against Xfinity customer service I lost…read moreconnection on Friday because they were doing some repairs in area. I was told they would send a signal to refresh my system and they would contact me to make sure everything' was ok. Well that never Happened, unable to speak with anyone system keeps telling me they will send me a message when finished to see if everything is ok, well none of that has happened and I have been without cable now over 30 hrs. I can't make an appointment because the idiots have my phone no. Listed incorrectly. What a bunch of IDIOTS, now I have to wast my time to go to office just to get someone to come to my home for repairs. Xfinity is the WORST cable company in Miami, do not use them, not professional, they will change your account with out your permission. They are just all around BAD!!

Ed and his team were fantastic. He was very polite and professional and explained all options. He…read morewas very knowledgeable about our tv. He provided fast service and quality work. I would recommend him to anybody. Thanks again, you and your team were great and personable!

Thank you Ed and team for some tv work needed that included fishing some new cables to exiting in…read moreplace tvs. They came within 2 days and these guys are fast and professional! Thanks guys

Great experience, super friendly, staff is very knowledgeable. They help me set up my phone very…read morequickly

ERNESTO was super helpful! He assisted me tremendously, I'm very happy with the service of this…read morestore. I will be back and certainly recommend family and friends!

I went into the store on 11/29 seeking assistance and ended up duped into extra weeks of a service…read morethat I was there to cancel. Jose C and none of the other reps in the store attempted to offer me a "transfer PIN" or truly support my needs as an AT&T customer. If you are looking for an establishment that puts the customer first- it's NOT this one. I'm speaking from experience..... RUN THE OTHER WAY.

If you want to be helped by the most uncaring, most unhelpful sales person, this is the place…read more She offered absolutely no communication, other than to sell us our phones. When I returned to have it set-up, once again she did the service, but with absolutely no affect. She did say I had to return our old phone in 14 days. I told her my husband was told 30 days and her response was "30-14" and then mumbled something. So, today I brought our phones back and was told by this same woman that they had to be brought to another store as this store did not have boxes to ship them back. Don't you think she might have mentioned this when she set the phone up? I spoke to the manager at one point and he cared not at all.

Ultimate Streams provides the most amount of TV for the lowest price! It can't be beat. If you like…read moreTV and want to break free from the tyranny of contracts, Ultimate Streams is your solution. In addition to literally every channel that exists on the planet, you get first run movies, pay per view and DVR functionality all for a fraction of the price you'd pay to the cable company or movie theater. Customer service and tech support is top notch as well!

This firm is first rate! Mark planned and remotely installed and corrected my whole home tv box…read moretheatre with absolutely no fuss. He is talented, gifted and dedicated!I recommend him without qualification! Get 'er done! Boom shakalacka!! Trevor C.

had trouble installing new router. Xfinity software was locked on their end…read more Charged me 100 dollars for something that was their fault. Never informed me of the charge before service call. Changing service

I don't know what's worse, dealing with Comcast by phone or in person, but yet again I had bad…read morecustomer service. Comcast REALLY needs to figure out how they can learn to communicate and handle their customer's needs-- definitely re-training, for starters, for several employees. I know me arriving 6 minutes before closing doesn't make it any better for you but I don't think I deserve to be treated unfairly when I greet you with a "good evening" and all I get first from your words is "empty the stuff from the box". And, as I leave, I think that's where the better experience was where I was at least told "have a good night", but don't know if I could take it as a "good" salutation since I was technically leaving-- but I accepted as it being ok. All in all, much, MUCH improvement is definitely needed for Comcast.

My TV suddenly stopped working and it was a wall mount so I had a difficult time navigating the…read moreinstructions from DIRECTV. I called the TV GUY and he was at my home, completely prepared, within 2 hours. The service I received was impeccable. He found out that my TV was no longer operable and even came with me to purchase a new one. Obviously he installed the new one. I would recommend this company to anyone and everyone!

Excelente servicio, profesionales, atentos al mínimo detalle en la reparacion de mi TV . es…read morerecomendable esta compañía

Kerry is very professional and did an excellent job. He arrived on time and completed the work…read morequickly. Highly recommend him.

I literally cannot believe this company's insane reply to my review. He texted me on March 22nd…read moreasking me to confirm the appointment for March 23rd at 3:00 p.m, which I did. He then did not show up for the appointment, nor did he respond to any of my texts on the 23rd asking if he was still coming and what his ETA was. That's it. In no way did I cancel on him, that's a complete lie. I only found somebody days later on Task Rabbit, after he failed to show up or respond. He could have just said I forgot the appointment or I was busy or I changed my mind. All of those would have been acceptable. To make up this ridiculous story is completely laughable. Shame on you.

Terrible, slow internet services. Canceled my service prior to the new billing cycle and was forced…read moreto pay for the upcoming month. WHAT AM I PAYING FOR??? Told by an agent I would be sent a label to return their box, never received the label only for them to go into my account I pay from and charge $55 for another month and a $100 non-equipment return fee. Save yourself the aggravation, and find another service. I'll be writing the BBB to resolve this mess!

Great internet provider. I was a little skeptical when my bldg informed us of this new unknown…read moreinternet host but their month to month option and price point were reasonable enough to try. Install was quick and easy, no hassle, I just bought my own router. I've had them for about 5 month now, internet has never gone down, never had to call them for anything.