WI'll never try to donate again. Trying to drop off some plantation shutters. They took some last…read moreyear. Today, took one and not the other. Made us take it back. So tired of them being extremely picky and wasting our time! The young man was nice, but we never know what they will take and not. Will not donate or shop there.

Amazing staff. People there are very nice. They let you roam around freely. Not pushy, and will…read morehelp when asked.

The kitchen counter tops were placed within days. The job was done well and they cleaned up…read moreafterwards. Top tier in customer service. I highly recommend this business for kitchen and bathroom renovations. Check out their store too, it's beautiful.

From the owner: Our construction team stands ready to bring your architectural visions to life with precision and…read moreskill. Come into our showroom and browse the variation of products we offer.

Staff was super helpful with helping me find what I needed. Would come again in the futureread more

Staff was super friendly and helpful. I purchased an Inca v120 miter gauge. When I got home there…read morewas a v27 in the box. The folks at rockler fixed it for me with no hassle. 100% will shop here again.

I have tried reaching out for the last three months. What is the best way to get ahold of someone…read moreat REAL THIN BRICK? I ordered brick from there and encountered a problem. I sent an email on April 16, 2026, then again on April 24, 2026 and sent another email today JUNE 15, 2026), to design@realthinbrick.com. I reached out in April asking how much weight the real thin brick (I bought) could hold? I was going to put my water heater back on it after laying the brick underneath it. They said - "a water heater is no problem and that the brick is incredibly durable and strong and can easily support the weight of a car", so a water heater should be no problem. Well, the brick ended up cracking. Three times reaching out and no response. That is very telling. When i spent over $2,000 to buy the brick, they were very helpful with that. The brick is wonderful by the way. I get compliments on it every time someone comes over. I just wish someone would have gotten back to me about the crack. So my warning to others is - if you encounter a problem with the brick, they won't respond to you. And I am unable to leave a review for them anywhere else. They post their own reviews.

We ordered $16,000 worth of brick from this company in early December, paid up front. We had to…read morerepeatedly ask for lead time and expected arrival date. We finally got a response the first week of January. That is the last communication we received and it is now February 17th. I have called a dozen or more times, countless emails, voicemails, etc. Zero response. I will be boarding a plane and flying to their doorstep next week to sort this out face to face. Steer clear. I hear they have a nice product, but I doubt I'll ever find out.

Today I stopped in for the first time looking for fire rated drywall material to patch a wall…read moreopening in my garage. Such a small item to ask of a major building materials supplier I thought. Wow, an over the top reception at the front desk from Tim who cheerfully helped get me to Patrell in the warehouse who picked out just the right material sized right for my job at home. I was very impressed with the willingness of all the front desk and warehouse staff to help me. My impression as Ieft the business was that GTS must have an excellent management team based upon my customer service experience today. Thank you one and all.

From the owner: Your local supplier of high-quality construction and building materials for any commercial or…read moreresidential project near Kent, Washington. In addition to gypsum drywall, steel framing, acoustic ceiling tile products, and insulation, we supply a comprehensive inventory of other building materials, including cornerbead, fasteners, access doors, FRP panels, lumber, ready-mix joint compounds, surface protection, safety/personal protective equipment, internal and exterior finishes, ladders, drywall carts and a wide variety of hand and power tools by the top manufacturers...

The warehouse personnel have the worse customer service I've experienced. If they have given me the…read morecorrect materials the first time I wouldn't be returning items x3s with that said you have definitely lost a customer. Consider yourself warned .

Terrible company. Buyer beware. Our contractor bought kitchen cabinets from them. Less than a year…read morethe cabinets are pealing and this company refuses to repair or replace. Nasty customer service by Ryan. Do not recommend them at all!!

Beautiful tile show room. They have bigger slabs so you can actually visualize and touch the slabs…read more It is definitely pricey and according to the lady, it is a local company.

We placed our tile order in October 2023. The order was supposed to be in Seattle in early March…read more2024. We have been waiting for our tile for 5 months, only to find out that the tile maybe will be here in May due to a customer order mistake. Unacceptable!

The yard is first come first serve, 7am to 3pm M-F Family owned and run. Great people!read more

Wasted my time. Sent a material list...got repeatedly assured a quote was coming. Never did. Blew…read moreme off. Don't bother

Went on the weekend when website said they were open, they were closed. Disappointing since we…read moredrove a distance.

They are closed and out of business. The family who bought…read moreit did not listen to what had made the yard successful and a good experience when the Compton's owned/ran it.

beautiful tiles however rude and generally unfriendly and…read moreunhelpful staff be aware that returns for unused complete pallets of tile bought need to be made within 7days of pick up -effectively meaning no returns because who completes their entire tiling project within 7days? also if you under under tile takes 14days to arrive -and they won't call you to tell you. you have to keep calling back...so then project is delayed

I called before coming in and was put on a long hold. I ended up hanging up and driving to the…read morestore anyways. I was looking at their webpage before coming in and was not aware of appt only procedures from either outlet. When I show up it's locked and says they do appts only. (Covid procedures) however there was only one car in the entire parking lot. I can see somebody just sitting at their desk. I call and a guy says they cannot let me in or help me until maybe tomorrow at 2. I told him I drove up an hour and wasn't informed. He was unwilling to offer anything else. Maybe take my number if an apt cancels, maybe let me in and say I might not be available for questions. It was messed up.