Jay & Katy Hartley are horrible property management People. Lack of communication, do not respond…read moreor answer for days. They will run your property to the ground and throw the ball in everyones court but theres!! They just collect checks and dont address any concerns property owners have. They even allow water to be shut off, supply bogus vacate letters, dont give proper contact informtion for a property that was purchases. Beware of this couple and there unprofessional business practices!!!

I attempted to rent a propertyin Mansfield from this management company. Jay Huntley was the…read moreindividual we dealt with and was strung along for 5 days after being the first to submit an application for the property only to be told sorry we went with another applicant but would be happy to keep us in the applicant process in case the first applicant did not come through. People beware if this scam artist who hides behind text messages. I don't know how this guy makes a living doing business this way STAY AWAY from this management company.

I am and have been on an HOA Board here in Mansfield off and on for the past 15 years. We have had…read morethree different management companies, one from Dallas, one from Fort Worth and finally the best from right here in Mansfield. Our manager responds to not only the needs of the board but to the residents in our community. Our neighborhood is returning to the great and beautiful place it once was because of the manager's commitment. Josh B Tanglewood

This Shit Hole Company just acquired my apartment complex in OH and it what a joke. There is no…read moreone here to take care of any issues. Water barely coming out of the faucet, and now they are going to charge for water along with doubling the rent. There is dog shit in the stairwell for days, food dumped and thrown on the wall and no one vacuums or sweeps anything up. The glass doors are disgusting. When you try to call or email there is never a return call or email. The lack of professionalism is unbelievable. There will be letters stuck in the door, with whatever crazy shit this month they came up with, not on company letter head, not signed by anyone, no names, not mailed, it's just smashed in your door. The 5 star rating has to be from an employee, because that review is trash. If there was a 0 or negative rating that is what they deserve.

Horrible service!! We paid 2 application fees. Almost 2 weeks went by with no response. I called,…read moreleft voicemails and emailed. No one answers the phone or responds to email. I finally saw on online that my application had been canceled. I located the office and went to it in person. The person that was there did not handle applications and could not help me. He did give me the # of his sister Shannon and said she could help me. It took me awhile to get in touch with her. She said that my application was put "on hold" due to the fact that someone had signed a lease while they were waiting on "requested information" from us. Through their 'Chat" system they requested our paystubs. I had the requested paystubs to them with 30 minutes of request. She then said we could put our applications toward another property. They have less than 20 to choose from and only one would possibly work for us, but it was currently occupied and not available for touring. I watched closely and when it was available I contacted her. She informed me that John was putting the lockbox on it and gave me his #. I called him He did answer and said that he hadn't put the lock box on yet but to call him later that day, I did but no answer. I tried for a few more days to call him, plus calling the office and leaving messages. At this point, I am done and will call it a loss on our $100

THEY SENT ME A WELCOME TO YOUR HOME EMAIL THEN DENIED ME…read more I'm posting this thread. Read these reviews...all of them...they are legitimate. They don't use the phones, everything is done cowardly through text and their voice mailbox for their business is always full. I applied for a house a month ago. Make triple the yearly rent, they had a move in date of 7/10. That was wrong and he asked if I could move in on 6/25, I sure. They asked for twice the deposit because of a divorce discrepancy, I agreed. A utilities company reached out to set up utilities.... Then 12 days before the requested move in date, I hear they chose someone else. I have attached the whole thread for you to see the truth. I've never been denied for anything, much less a rent house. Do not use these guys, looks like a disorganized mom and pop, and I cant imagine they type of people hiring these guys to manage their properties. They clearly have alot of issues.

Leased from them previously and the staff was very hard to deal with . I was always on time with…read morepayments but it was hard getting them to fix anything around the place . Ended up paying out of pocket for my own plumbing , fumigation etc . Very uncaring about anything more than money . Some places are just painted over quickly and nothings actually fixed .

My husband and I love the work and the professionalism from Nathan and his Team. It has been a…read morepleasure working with him caring for our condo and making sure everything fit our need on our vision towards our investment property. His fees are responsible and fair. Thank you for providing excellent service.

Hello. I recently saw on Family Feud there was a FARAH real estate group on my favorite show, and I…read morewas like, I know this could not be these Heffers. These were the single most unprofessional, rude people I have ever dealt with in any type of real estate or apartment, or in almost any business atmosphere I have EVER been to in my life. These people took me to court as a single mother with 4 little children. They were very little at the time. My children are now: one is almost grown and they're Just about all teenagers. BUT I can't believe what this company put me through. They tried to charge me for one of my children getting a toy stuck in the toilet. They had a policy that if it turns out to be my fault, then I would have to pay, so that was known. I called them to fix the toilet because I tried to fix them myself and I just could not do it. So, I called the maintenance man to come fix the toilet. He fixed the toilet. They tried to charge me $450 for getting a toy out the toilet. So, I told him that was not feasible for me at the time and if they could put it into installments. So, I got to the office to sign my installment plan because at the time I was up against it. I'm in a better situation now, so let's continue with the story. When I got to the office, Natalie!!!! I will never forget her name for the rest of my life as we had frequent encounters previously and were talking about every time I tt this female... over the phone where she talked to me very rudely. And I know this is a family-owned business, so keep that in mind as I tell you the rest of the story. So, I arrived at the office to sign my installment plan and she says I'm not going to let you sign this. I said why? She said because you asked me if I was racist and I'm not. I said OK, what does that have to do with my installment agreement? She said Well, if you need to apologize for saying I'm racists or feel I'm racist because I'm not racist." I said, "Well, I asked you over the phone in our last conversation why do you talk to me the way that you talk to me? Did I know you from somewhere or is there something that you aren't telling me, and you replied to me, "No." So, then I then proceeded on my conversation with you Natalie FARAH, to know that you know nothing else about me except for my name and what I look like. (So, at the time I was thin and fortunately I thought I was cute so, it had to have been my skin color, which I am black.) So, she insisted that was not it. So, we were in the office. She asked me to apologize to her before I signed my installment agreement. I told her I will not apologize for how I feel. So, she said, well, I'm not going to let you sign this installment agreement. So, I said, "OK, well, I'm still not going to apologize. So, what are we going to do? How do we move on from here?" She said, "Well, I guess you're just going to have to get out." So, I said, "So you're kicking me and my kids out?" WE LIVED THERE 6 YEARS I said "that's not legal, you can't make me apologize to you to sign something or evict me. That's not legal." So, I left the office BUT before we left, one of my youngest children needed to use the bathroom and I told my children "No y'all come on, these bathrooms are white only." And one of the guys from the back, ((remember I told you they were family owned?)) Comes out rushing up to the front and said that is not true. Our bathrooms are not segregated, I said, "Well, why don't you talk to Natalie about that?" And I left. I took me and my kids out. I was so upset. My heart was racing so bad. I couldn't believe that she wanted to degrade me, to bring me down to a child's level, to make me do something that I didn't want to do, to sign a piece of paper. Well, guess what? Remember again when I told you that they were family owned and operated? Well, they took Miss Natalie's side. One of the rudest people I've ever encountered in a professional environment, in my existence, in life, and I'm 39 years old now. So, the next day I woke up to an eviction notice on my door. I went to court, and I ended up winning in court. I had to get a court appointed lawyer because I couldn't afford one at the time for the $450.00. Even the judge laughed, he said, "y'all aren't going to let her pay this or make a payment arrangement?? You'd rather her leave?!" WE LIVED THERE 6 YEARS Well, just so you know, always make sure you know the laws in your state. If a company or person that's the owner of the property insists that you move, you do have to move. IN TEXAS My rent was NOT late, and you CAN be evicted at any time just like TEXAS is at will with employment, it is also (loosely) with Leasing/renting your lil rights are limited HUNNEY!!! So, they insisted that I moved, over that encounter. And from there, ME and my children had to find somewhere else to live. It was Ordered by the judge, apparently because he felt sorry for me. AND because he even scoffed and laughed at them being so petty

They are unjust and unfair when it comes to pets. They have allowed some tenants to have pets, but…read morerestrict new applicants.

I have been working with Kevin Tran and Linh Tran for 7 years. They manage a rental property for…read moreme in the Dallas Metroplex. They are exceptional! The service they provide is prompt, reliable, professional and really helpful. If there is any problem, they are quick to let me know and also quick to remedy the problem. I have gotten good advice from them to help me maximize my income while maintaining the value of my property. I have had 3 tenants and when a tenant left, they found another tenant quickly, so that I had very little time when I was not receiving rent. They are always very friendly and a pleasure to work with. I recommend them highly!

Kevin was very prompt to any questions or concerns I had with the property. He was very attentive…read moreand got them resolved in a timely manner. I've never had a better experience with a property manager. Thank you Kevin for everything you've done to make my rental experience the best one yet.

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

Very prompt and professional. Ty and Rivka are reliable. I…read moream having a pleasant experience with them.

Best real estate team in Burleson, TX! Whether you're…read morelooking for property management, home buying, or home selling guidance the Spears Team is without a doubt your best go-to resource.

Amazing people to work with. If you're in the market to buy,sell or a property management this…read moreteam is the best. They keep you informed on every move. If you have any questions they are always there to help.