Was easy to get in contact with. And kept us up to date…read morewith our status. Was never left in the grey during the process.

Where do I even begin. This is a good place to recommend for someone you hate. I've never had a…read moreworse experience than speaking to "Shaker" or "Basco" and frequently being interrupted. From what my wife said, someone else in one of the complexes we're in is thinking of calling the health department because they're taking so long to do repairs. The units they manage are okay but the service is the worst we've ever experienced. My kids are so glad we left and have people who actually "help us take care of our home". In all seriousness, I wouldn't recommend renting from this company, save yourself the trouble. If I could give it 0 stars I would

Leased from them previously and the staff was very hard to deal with . I was always on time with…read morepayments but it was hard getting them to fix anything around the place . Ended up paying out of pocket for my own plumbing , fumigation etc . Very uncaring about anything more than money . Some places are just painted over quickly and nothings actually fixed .

My husband and I love the work and the professionalism from Nathan and his Team. It has been a…read morepleasure working with him caring for our condo and making sure everything fit our need on our vision towards our investment property. His fees are responsible and fair. Thank you for providing excellent service.

READ THE BAD REVIEWS AND HOW THEY RESPOND TO PEOPLE…read more There is a signed lease that states no management company will be brought in, yet THIS company was brought in to manage a property that my sister rents. She stated concerns to this company, such as mold in the house, mold coming out of the jet tub, the house flooding every time it rains, a fireplace that cannot be used for whatever reason, rats, the list goes on. Just look at their nasty response they gave her in the previous reviews. Robert's true colors came out! They stated "you're pissed because you can't afford bleach to sanitize the tub, cmon, this is ridiculous".... it's not a tenants responsibility to get rid of preexisting mold and it speaks VOLUMES how much they lack respect and common decency for anyone they do business with. "No one twisted your arm to rent" again is bold talk over the internet, especially when after all was said and done this company texted her basically blaming the owner of the house for all the issues, then quit! Learn some respect. As a property manager ITS YOUR JOB to manage the property which includes maintenance and major repairs. I would not recommend anyone do any type of business with this company. If you see their name, run the other direction. There are so many other options to lease or buy from such as dfwurbanrealty. Don't waste your energy on these disrespectful clowns.

I wish I could give them a Zero! We were interested in a home that has been listed for 39 days…read more First he tried to get us to hurry and view the home by informing us he had two other showings that evening, untrue and then he wanted us to move up our move in date as he really wants someone in the home. Our agent did inform him of our credit situation adding that we are long term renters with a rental history of 25 years in the same home. No problem...Not! We viewed the home loved what we saw, submitted all necessary paperwork with 3.5 times income required for home, the norm is 3 times the amount, paid the application fee and we wait to hear back for approval. He denies us based on our credit scores and tells our agent "No way I can put them in a nice home with those scores" implying our credit dictates that we should only live in a low income home! But I make the salary and clearly I can afford the home. He is prejudices, bigoted and narrow minded! The world is recovering from a pandemic, people with no credit problems have credit problems now and some have even lost their homes due to job loss! If this is the type of property manager and minister you are I respectfully decline doing business with you. I understand why this property has been listed for so long he has no empathy or compassion. I can't even imagine what type of minister he is and what is he teaching...birds please flock together and prosper don't associate with non-flying birds they're not deserving of your presence! Not worth the time you will spend dealing with him!!!

I enjoy investing in real estate but I hate dealing with the day to day hassle of renters, repairs…read moreand payments. Look to Quest to save those traumas. I would not invest in rental property without partnering with Quest. Call John. Bob Lay

I had to change my rating to a one star! They were horrible for us! I am honest and to the point…read moreand I guess Erika didn't like the feedback! Should have served the account as you should! The ladies are very nice, but don't let that fool you. They are a BUSINESS and out to make money in EVERY way they can. If you are NOT savvy on the contract and make sure certain things are approved prior to repair/issues then you are screwed! They love emails and emails only. The biggest disappointment was NO LIVE PERSON answers the phone. It's an ANNOYING voice mail that forwards your call to record your name, if they feel like talking to you they pick up. I would highly have an attorney read the contract with QPS, plus they rip you off and charge you a fee for a vacant property, when in fact you know damn well they NEVER do anything to rent it out. They "claim" the market is weak, when in fact they have some crazy fees they charge potential renters before they can even apply. This would make anyone run! The fees are about $200, no wonder they can't get a place rented out quickly! They are nice people, however they milk everything they can pull money out of. Thankfully I was able to get out of my contract. They RIP you off when a tenant moves out by charging you for EVERY light bulb in your condo/home at $5.00 each (EVERY TIME) there is a move out, plus extra fees to install a bulb (I have invoices showing this). Then they have these bogus "inspection, move in/out" that their maintenance guy does, which ends up costing an owner around $2000 - 3000 of UNNECESSARY CHARGES. You never get proof of the work by their guy, just a typed invoice that they submitted. It's a great way to make money on a owner or tenant. This is just one of the things that is an overcharge. They do it for the money like most, but fairness never happens. They want to use all their own vendors, which they mark it up 2-3x, and they NEVER got to the property to inspect anything. It's a joke! I could go on and on, but what for? We had a long term contract and were happy until we noticed they didn't get our home rented out for almost 6 months because they did not do their job. It was time to change companies, and have some friends take over our home. Thankfully we did and we couldn't be happier. Again, this is business I would NOT ever recommend. This review has taken me three years to write because I wanted to give them the benefit, however really lucky we no longer have this company! They caused us, not 100% to loose money and did not give a damn about it. So much for southern hospitality. If your an owner and looking for a property management company DO NOT USE Quest! The contract is a trap, even charged us monthly fee for it being vacant! I feel this long rating had to be done. I have left out even more of it. They didn't do their job so we fired them! End of story. Everything in her comment is a complete LIE!

I was going through some personal issues and had a lot on my plate, so I didn't have the time to…read moretake on anything new. However, I knew I needed to take action regarding my situation. I came across their website and decided to reach out. I spoke with Kim and Teresa in the office, and I finally felt like I was seeing the light at the end of the tunnel. Although they didn't have a property in the area I was looking for, they went above and beyond by providing me with helpful resources to guide me in the right direction. The world is complex enough, and even though I wasn't moving into one of their properties, the staff treated me with respect and made themselves available for any questions I had. If you're looking for a home in the Dallas area, give them a try. I recognize the value of people who genuinely want to help. Thank you again.

Great company and great people. They do good work in their community! It's nice to see a company…read morethat cares about people.

Clifton Johnson helped my parents buy their first house in 2004, helped them sell it in 2015,…read morehelped me buy my first house in 2016, sell in 2020 while simultaneously helping me buy my second house. He and his team were second to none! And I can recommend Titan Realty Group enough.

Cliff helped my find my home in 2012. Cliff was professional and made the process very easy. The…read morebest thing about working with Cliff was no pressure and I felt I had a partner in making the investment. Cliff helped me correctly evaluate the property and make a smart decision to purchase. We found the perfect home and since then the value has gone way up! I highly recommend partnering with Cliff and his team for your home purchase.

It's been over three years after Chris and Heidi are managing my duplex. I am very thankful and…read morefeel so peaceful for letting them to take care my duplex. I am very lucky to have them. The best thing is if you are the owener of the properties, you will be afraid of the tenants who is not taking care of your place and leave a lot of problems behind it. Chris and Heidi's company is different. They have a very strict legal check lists for the tenants who signs up before they move in. The tenants has to follow the rules. If they don't, they lose their deposit. If the tenant fails to pay for the rent, Chris will go after so I can keep deinking martinis at home. I still remembers my property was in big trouble. Flooded!!!! Chris and Heidi went at the 2 am in the morning to assist tenant's. I did not get a call until 10 am in the morning. They cleaned up what they think they need to do and I did not have to pay anything. I could not believe it!. I am very thankful for them to take care my properties and I want to promote to other properties owners how great to have them. We also have a lot of weather dramas in Texas for flood, deep freeze and torrential rains, but I must to tell you. Chris and Heidi are the best people who can take care and I do not worry about anything. Chris and Heidi cares about my wallet always. How to not spend money on repairing. Thank you so much. I am very thankful.

The Clear direction property is not just a property management. It is above beyond!!!!…read moreI cannot be the landlord without Chris from the Clear Direction Property. I bought a duplex last year. I hired a bad lemon handyman to do some major remodeling which I didn't need. As a turned out this handyman kept begging money and not finish remodeling after 2months pass by. It was not even close and I didn't know what to do with this handyman. I had to start paying my own for electricities other stuff I didn't know what to expect when there is a problem like this. Then I called clear direction property I thought they were just the property management who just manage to collect rent and find goof tenants. As it turned out after I had a powerful agreement with Chris, he started going to my property and evict the handyman who weren't working and it was just a nightmare over there I didn't know how to response with this handyman but Chris gave enough time for the handyman to do his job at the property and he couldn't. So he got kicked out of my property. It was not even close to finish and it was not rentable. Then Chris and Heidi spent 8 hours a day 7 days a week to get my place ready to rent. He has great vender crew who worked my duplex to fix where the handyman left out. I don't think no other property management will do this. The amazing thing was Chris wasn't charging me for his Valuable time to spend full time at my property before it was a rentable we're not talking she wasn't even finding tenants stage yet. After he posted my place on the ads, it was less than a month to get the two tenants in the difficult months like January and February. Even after I got the tenants, they take care of my place for everything. They check up on my place in regular basis, winter house check to make sure the water pipe does freeze. Chris is looking after for me to get good deals if I need to replace stuff. I'm a flight attendant I'm gone all the time because I have him taking care my duplex, so I'm in peaceful mind to go to work. Thank you for the above beyond service. Without the clear direction property I didn't survive.