Sage Mountain wanted to hire me.i am licensed in Ca for caregiving…read more The staff on the phone was abusive and rude and refused the manager's name and gave me the wrong extension after hanging up on me 4 times rudely. I see their license is revoked through Social Services. This was Thousand Oaks. Be careful.

We have had a great experience with the staff here. The activities are always the BEST!! There is…read moreentertainment weekly with themes, singers, musicians and Food. There are exercise classes daily, Bible study groups and the favorite is the Travel Guides. The residents get to explore areas of travel from all over the Globe The food has also been delicious. Fresh baked cookies daily and a coffee machine in the lobby. The Thanksgiving Feast was great and overall SAGE has been a great place for my Grandma!

My Mom has been here for 4 years and is very happy. It is a very relaxed, warm and comfortable…read morefacility. The staff is very attentive and management very accommodating. Food is great and with an assortment of activities, there seems to be something for everyone. My recommendation is noted but more important is my Mom's opinion. She would highly recommend Hillcrest Royale to anyone thinking of moving into an assisted care home and tells me this often!

Great care,wonderful staff Couldn't be happier…read more Can sleep well knowing my mom is in good hands

it has not closed; my mother lives there. they take exceptional care of her. it's clean and…read morelovely as are the employees. they are patient beyond.

My dad with dementia had an oozing wound for 4 weeks and NO ONE from the med staff let me know nor…read moredid their podiatrist. By the time I learned of it we were dealing with sepsis! The med staff was putting bandaids on the wound and the PALs were stuffing toilet paper in his sock to soak up the fluid. He spent 6 weeks in hospital and nearly had his foot amputated. No one from Belmont would talk to me when I took him to the hospital! I believe their attorneys forbid it when they screw up so badly. ***I would NEVER recommend this place.*** I was constantly having to have discussions with admin for poor service. Truly disgusting they would neglect their residents the way they did my dad.

My sister and I had moved our mother to Royal Oaks sometime after beginning of year from their…read moresister property. From the moment we met Holly, Director of Resident Services, I just felt a sense of calmness and care. Oh, and if you visit during the week, Holly has her dogs there and they are so adorable and sweet. We both had a feeling that we knew we had made the right decision and our mother was going to get the care she needed on a daily basis. I really feel less stressed these days. Brandon was great too! We had certain concerns and he made sure they were met. The caregivers and staff are all pleasant and nice. We have been visiting our mom each weekend and its always a pleasure. I highly recommend Royal Oaks for your loved one!

My father lived in memory care at Royal Oaks Inn for almost two years, and the care he received was…read moreoutstanding from start to finish. What impressed me most was how low staff turnover is here -- the same caregivers, nurses, and management knew my dad and his needs the whole way through, which made all the difference in memory care. Owners Brandon and Holly clearly set a high standard, and manager Lucia runs a tight, professional operation. The caregivers were patient and attentive day after day, the nurses stayed on top of his health, the reception staff were always warm and helpful, and the kitchen, cleaning, and laundry crews kept everything running smoothly behind the scenes. Two years is a long time to trust someone with your parent's care, and Royal Oaks Inn earned that trust every single day. Grateful to everyone there.

OakView skilled nursing facility is a top-notch location for acute rehab. From the moment you drive…read moreup to the facility, walk into the building and go to your assigned room, you can see the building is very well taken care of and nicely decorated. This is important as it shows their attention to detail. In the room, there is a lovely armoire for every patient to use for their belongings along with a nightstand, hospital bed and tray. The armoire is much nicer and larger than the usual small closet you find in most facilities. The true star of the facility are the employees. The CNA's are always quick to respond and provide you with the service you need. The LVN's who dispense the medication are equally quick to help and all of them have kind words along with words of encouragement for each patient. Unfortunately, I have been in numerous facilities and non of them compare. OakView is fine tuned and runs very smoothly. Administrative staff checks on the patients frequently to make sure all needs are met. Treatment plans are prepared by medical staff. And the social worker is very kind and extremely helpful in taking care of the patient while on the premises but also after they leave OakView. She even called me two days after my release from OakView to check on me and to see if there was any additional needs I had. I was extremely impressed by this as I had never had this happen before. Never was there a social worker that did a third of the work this woman did let alone follow through and show she cared every step of the way. OakView feels like a resort with medical assistance, not a skilled nursing facility. The food is excellent and if it's not to your liking, the chef is willing to prepare something that meets your desires. No other facility I know of does that. If and when I need to be in a skilled nursing facility again, I hope I am blessed to be able to find a room at OakView. I highly recommend it. P.S. They also have an assisted living facility.

As a PT myself I was very impressed with the responsive and caring nursing team. The staff…read moreanswered all my questions with great concern. The facility is well maintained and the rehab team is top notch.

I have visited many secured senior living communities, and Silverado Thousand Oaks is truly in a…read moreleague of its own. If you are looking for a place where safety, clinical excellence, and genuine compassion intersect, this is it. First, I want to recognize Ashi, the Administrator. Her leadership is evident the moment you walk through the doors--the team is cohesive, the environment is professional, and the care is top-tier. I spent a significant amount of time with Jessica Torres, the Community Ambassador, and she is simply exceptional. Jessica is incredibly knowledgeable and shared deep, educated insights into the nuances of memory care life. She took the time to truly educate me on what it means to live in a specialized secure unit, providing peace of mind that is hard to find elsewhere. The facility design is one of the most unique and thoughtful I have ever seen. In terms of security, it is easily one of the best I have been in. It manages to feel like a warm, inviting home while maintaining a rigorous focus on the safety of its residents. I highly recommend Silverado to any family in the Thousand Oaks area navigating the journey of memory care. It is a world-class community led by world-class people.

I had a really good experience with Silverado memory care. The staff are kind, patient, and you can…read moretell they truly care about the residents. They are very understanding when it comes to dementia and memory issues, and they treat everyone with respect and dignity. The facility is clean, safe, and feels warm and welcoming, not like a typical nursing home. I also liked that the residents are kept engaged with activities, which helps with their mood and overall well-being. Staff communication is also good, and they make sure families stay informed. Overall, I feel like this is a trustworthy place for loved ones who need memory care.

Came here for a visit and I was blown away by their beautiful property! The grounds were so well…read morekept . Felt like I was walking into a hotel resort. Staff seemed friendly and the elders seemed happy .

I stayed in one of their guest rooms recently during a visit to the community. It was awesome and…read morethe service and staff were amazing. It is a place to consider for those looking for a retirement community where you can live a resort life while still providing for you long term care in their health center should you ever need it. Its top on my list when the day comes.

My father has been living at HomeLife for one year. He is being extremely well cared for by a a…read moreloving, kind and attentive staff. The house and grounds are beautifully maintained. Debbie and Tess and Carlos and the entire care team have shown my dad great care and compassion. Matt A

After a year and a half of having my mom here, I can honestly say we could not have chosen a better…read moreplace for her care. The owners and staff are truly exceptional, and it's obvious that they genuinely care about every resident, not just as patients, but as people. The facility itself is beautiful, thoughtfully designed, and clearly built specifically for quality care and comfort. But what stands out most is the love and compassion shown every single day. As a family member, there is nothing more important than knowing your loved one is safe, cared for, and treated with dignity. While I wish I could personally care for my mom full time, I am incredibly grateful to know she is being so well loved here.

Marcelle Moje is the best She is truly understands the needs of the residents and is there to help…read morein any way. She always has a smile and is there if you need assistance Debra Sanders

Marcelle Moje at Atria Hillcrest is incredibly knowledgeable about the needs of seniors and truly…read moreunderstands how the right environment, meaningful engagement, and personalized support can help residents thrive. She takes the time to get to know each individual and is deeply committed to ensuring they receive the care and opportunities they need to enjoy the highest quality of life. What sets Marcelle apart is her compassion and dedication to families. Navigating the transition to assisted living or memory care can be overwhelming, but Marcelle is there every step of the way, providing guidance, education, and reassurance with patience and genuine empathy. She makes families feel supported and confident in their decisions.