Dr. Dickinson is very nice and considerate. As someone who is very afraid of the dentist she has…read moredone everything possible to put me at ease and comfortable on each of my visits. Would definitely recommend!

My dentist retired so i'm having to look for a new one…read more I had a implant put in and it failed due to a massive infection. So now instead of a implant i have to have a bridge done. I went in to get a teeth cleaning as that was priority one since it had been 3 years prior.This way a new dentist could see everything more clear. The cleaning went great and the dentist seemed to be a good fit with her information she gave me that i had already been given from previous dentist. I had to set up another appointment to look at the rest of my issues because she didn't have enough time that day. so i got my price for the bridge 7600 which i have no problem with except one small part which i planed to ask her about and resceduled to today to plan the rest. Now a crown includes impression to make it.Grind the tooth down. Make a temp crown.Remove temp and guma, cement, place new crown.basically all labor and installation materials.and the new crown itself.1000 to 1400 is fair prices.they came in at 1200 so price is fine. So i went in today to do the 2nd part and get a scedule for the teeth that needed to be fixxed asap so as not to lose them. Everything went fine and i agreed with the plan. Where things went bad is when i tested her character by asking that simple question. IF A CROWN INCLUDES ALL LABOR, MATERIAL. THEN WHY WOULD I PAY FULL PRICE FOR THE BRIDGE SECTION THAT REQUIRES NO TOOTH LABOR.WHY PAY 1200 FOR A SECTION THAT DOESN'T HAVE ANY LABOR OR CEMENTS ETC. IF ANYTHING IT SHOULD BE THE SAME PRICE AS A IMPLANT WHICH IS TYPICALLY 700 ABOUT HALF OF A FULL CROWN. Instead of being professional she got mad and lashed out.I said it was very dishonest that you would try to convince me its your suppliers fault as they make the prices.Instead of taking ownership that its YOUR practice and you set labor prices not YOUR supplier. I never raised my voice, i was calm and regular volume. I would never cheat or pass the blame to any of my customers and id expect the same from others to me. she started raising her voice and telling me i can go anywhere else .I don't have to choose her.which of corse i said i agree and will be doing just that,i don't deal with dishonest people. She then said good i'm glad, imagine having to deal with you everyday.She muttered some other curse words under her breath as she walked away. Lol she got so mad over being confronted over something so small in the grand scheme of proly 20k i was ready to spend with her to finish my teeth plan. Instead of just saying sorry and adjusting HER price maybe 500 dollars of a 7600 plan or even just saying that's what i charge and i'm not changing it. id have been ok with it and sceduled.Not taking accountability and trying to blame it on supplier that makes the crowns. But instead she got mad, loud, rude and insulting me , it shows i asked the correct question to see what type of character she has. Staff was pleasant both times i went office is clean and it seems like a nice place. But when the main boss has anger issues like she displayed over something simple go at your your own risk .Imagine her roid rage popping off while she has sharp objects in your mouth.

I absolutely loved my hygienist but unfortunately Please beware of this dentist office when it…read morecomes to insurance issues. New resident of GA and was referred to this dentist office by a friend. I was initially told in January that my insurance was accepted and in network just to find out this month that wasn't true after I was sent an invoice from the office of unpaid insurance claims. The first office representative I spoke with tried to blame it on them no longer being in network with my insurance but after consulting my insurance company the agent informed me they never were in network and are not HMO and have never been so she was unsure why they would service me anyways. As I am not confrontational but discussed my frustrations they said they would take off half the bill but as an office who was 100% wrong the full bill should have been taken care of. So annoying when you have people who don't know how to handle processes correctly that are important!!!

My daughter referred me to this place, she's also a client. She continually talks about how she…read moreenjoys this place. I'm so honored to have been able to experience their services. They provide a variety of services. Check them out. Excellent customer service. Beautiful people. They were professional and thorough. This place is highly recommended.

I've been with this dentist for several years. I decided months ago that I was going to be finding…read moreanother dentist, because my experience with them has been terrible this year. However, the crown that was put on at MDS less than six months ago fell out and it was suggested that I go back to let them fix it to avoid paying out of pocket. I should have just paid the money. The appointment was made for noon. Apparently the doctor takes his lunch at noon. Has anybody told the people who set appointments? Why are appointments being made for when the doctor is not in the building? Why is the doctor not checking his schedule before leaving to see if he has a patient waiting? After the hygienist/assisstant did as much as she could do without the doctor present, she let the doctor know I was waiting. He was already out at lunch, but she said he'd be back within 10 minutes. I sat there for another hour and a half before he came strolling in, no care in the world for the fact that I had been waiting for a total of two hours at that point. Just a "well I take lunch at noon" as if it was MY FAULT the appointment was scheduled at that time. Not only that, while I was waiting nobody came in to see how I was doing or provide an update. It's almost as if I was forgotten about. I've never had a GREAT experience here, but they've been okay enough and the studio is close to my house. The hoops I've jumped through this year, though, had definitely already turned me off completely. Today's experience just reified my decision to never come back. If this crown falls off again, I'll just pay out of my pocket to get it fixed this time (and maybe then I won't have anymore issues with it).

Warning don't go to this dentistry. I had three appointments over a 7 months period. They canceled…read moreall three of them while I was standing in the office at the time I was to be seen didn't let me know ahead of time so I lost my time and money getting off work and gas getting there ON TIME for all 3 appointments, to be canceled, with me standing in their office without any warning, no call no nothing just cancel without any thought of me and what it took for me to get off work and be there on time. They make patients pay a fee when they don't show up for their appointments. Maybe it's time we start making people like them. Pay us for them wasting our time.

Great experience. Office staff keeps you informed. Dr Shepherd is thoroughly explains and answers…read moreany questions.

Left my appointment about 5 hours ago, and everything went great!…read more I had read some reviews and wasn't quite sure, but the few negative reviews didn't seem to add up in comparison to the positive. I needs to have a root canal, and couldn't get any to give me an appointment until July....crazy! So o reached out to Dr. Shepherd's office and they could get me in within the week. The staff was very friendly over the phone and in person. Dr. Shepherd was very pleasant as well, answered all my questions, and made sure that I wasn't in any pain. I would definitely recommend this office to anyone needing a root canal.

I have been coming here for a few years.They offer great service very clean, very efficient.The…read morestaff is super nice and the dentist, he is awesome.I would recommend to anyone on the south side or even not, it's worth the drive

The best dentist! I was traveling through the area & was overdue for a cleaning. I called Premier &…read morethey were able to schedule me for a new patient exam and cleaning within a few days. The office is really nice and modern. The staff is AMAZING. They were able to get me a new crown in less than 2 weeks to replace a crown I had done in California (which was improperly fitted and causing a lot of sensitivity) . My new crown is great, no sensitivity or issues flossing, and I can finally chew on that side of my mouth again! Dr. Johnson & all the staff at Premier are the best and I absolutely recommend their business.

My brother was in horrific pain, was charged $130 and threatened with legal action when My…read moreEmergency Dental didn't even help him! He explained to the front desk girl (Tammy?) what he needed to the T before scheduling the appointment. She gave a vague "come in and we'll see" and just wrote down "tooth pain" on his chart. The doctor took one look at him and says oh no we don't do crown retreatments. He's dumbfounded because that's literally what he told the front desk girl and she still scheduled him and then FORCED him under threat to pay, despite her not knowing what services they even provide. He's in excruciating pain and not only did they send him packing without care, but they made him shell out $130 on top of that. Train your staff better! I think her name was Tammy? MED owners, Refund Stephen and I will remove these reviews

Terrible place never going back front staff rude and was told they couldn't see me due to the clip…read moreboard being broken.. my son chipped it by dropping it on sidewalk

I was nervous but they calmed me took their time, and my tooth was out in no time. I will…read moredefinitely use this dentistry again. They made me feel welcomed, safe, and comfortable. Everyone in the area should give them a shot.

I have now been using Evans family dentistry for about the past year and a half. I suffer from…read moresevere anxiety when it comes to going to the dentist. However Both doctors and their staff have worked with me to make me very comfortable. I was in a terrible accident and had to have extensive work done they went above and beyond to make sure I was comfortable during the process and to get the work done. I have an autistic son who needed x-rays and Dr. Evans went above and beyond to make sure that my son was OK with what he was doing so we could get the x-rays. I could not say enough nice things about this practice.You are treated like a friend of the family when you walk in you are not just a number. I will recommend them to everybody I come in contact with they are great.

Wow! This place is top-notch. The entire staff is pleasant and professional. What a breath of fresh…read moreair. My friend referred me, and I'm so glad! Dr. Shepard explained everything very well. This will be my new endodontist.

From the owner: Specializing in: - Endodontists…read more- Dentists

This was the best dental experience I have had in the 50 years of my dental care. I was greeted…read morewith authentic smiles and welcome from the front office staff. I am usually very tense and nervous. Dr. Perez, Alacia and Jennifer were very knowledgeable, informative and caring during my treatments. I will be back. Thanks EVERYONE. From: Dr. Tiffiny Taylor

After an intial visit with this particular office a Treatment Plan was created. The Plan stated I…read morewould return for a consultation with the Periodontist which tends to book quickly because she's in the office a few times a week; bottom line I had to wait a while before my scheduled date. The date finally arrived and guess what happens?! One, as I walk into the dental office I tripped and caugth myself from falling. The lady at the front desk apologized and then acknowledged knowing the entry way needed repair, and how it had happened to others. - 'Excuse me! What did you say?' Second, after checking in and waiting to be called. I'm asked to the front desk and once again the young lady apolizes saying "You don't need a consulation today with the Periodontist, rather first you need a teeth cleaning with the hygienist". So I said "Okay, that's fine. I'm ready whenever they call me to the back." The lady said "No, we have to schedule for the hygentist several weeks out..." I told her "You must be kidding. I turned down work today and spent my time and gas to get here, and almost fell and you're telling me I can't be seen for several week?!l" All I got was "Sorry". I've never been to a dentist office that was so unprofessional and did not value their patients' time.

This is my second time going to DentFirst and let me tell you...thorough!…read more I highly recommend this practice for your dental needs. They will check your insurance to ensure you are getting what you paid for and will inform you of any additional charges. They will always communicate any appt changes with you in adequate time to make adjustments. Carrie was my hygienist today and I must say she was amazing & most importantly Knowledgeable!! Headed to grab a sonicare electric toothbrush and floss now!!

I had dental services in 2011 - broken tooth extraction. At that time theyalso placed a bone…read moregraft. My dental insurance denied the bone graft for no prior authorization. When I called about it I was told that they did not have enough time to get the prior authorization prior to my procedure and they would not do an appeal to my insurance company. I refused to pay it. 14 years later they have turned me over to collections. I have had no communication from them since 2011. I advised the young lady at the collection agency - Syncon - that I would not be paying this and that Dentfirst is breaking the law as the statute of limitations have expired - it's 6 years in Georgia. Contact me again and you'll be talking to my attorney. Oh and instead of collection agency calling me they called my 71 year old brother who has Parkinson's and was very upset by the call.