Worse place to work for! This company was much more effective and productive when Mike Perrish was in charge. The current owner, Aaron, which was Mike's son in law, tends to take the authoritarian approach when "managing" the business. He is irrational and lacks knowledge of the business/industry entirely! I would recommend looking else where for work, as the owner lacks empathy and doesn't care to produce a positive working environment. read more

We have been paying monthly for All Safe at least 30 years. We were in London and got a call that the alarm was going off. No fire department, no police and no call from All Safe.I called All Safe and told them I had a housesitter with an infant and asked for their help. They told me the phone line was disconnected and the backup radio was outdated. We had no security at all. I begged for someone to turn the alarm off. They said they'd send someone tomorrow. I asked my husband to talk to Aaron, who said he was the owner, over the phone. Aaron slammed the phone down and hung up on my husband. We've switched to a competitor which is much better and half as expensive. BEWARE even if you're already an All Safe customer! read more

First I must say I find it really strange that a company who has been in business for over 20 years and claims to be so upstanding would not have ANY reviews, and especially reviews to support their UPSTANDING service. I have had service with All Safe Alarms for over 20 years now. Recently I heard of a system that can be remotely activated and managed using an app on my phone. I thought this would be a good thing so I called All Safe and spoke with Aaron, I told him what I wanted to do and he said this was called "TOTAL CONNECT" and they would have to replace my control box and add a module for my system to be able to do this. But everything else in the house could be used. He said the cost would be $199 and my monthly fee would go up from $28 to $40 a month and I had to sign a 3 year contract. So I asked if that was the best he could do because I have been with them for 20 years, he said the price was $299 but he was giving me a $100 discount for being a valued customer. I told him I would shop around and get back to him. A few days after this call, I received a call from Mike Parrish, who told me he was the owner of the company and was checking in with what Aaron and I had spoke about, and that they had reviewed my records and wanted to know if he could order the upgrade. I said no because there is a price issue, I told him I had shopped around and found I could get an upgrade for free with a monthly fee from $42 - $45. So he asked what he could do to keep me as a loyal customer. I said he could waive the $199. He said ok he would do that and charge me $42 a month since I was a long time customer. He asked if he could order the upgrade and I said not yet I would get back to him. So the next day I called him back to verify that everything was a go, I reviewed what Aaron and I had discussed that I would be able to control my system from my phone remotely and that the $199 would be waived and my monthly would be $42. He said NO, he didn't agree to the total connect, and if I wanted that it would be $399. He said that is not what Aaron and he discussed. He said Aaron was away and he could not reach him to ask him what he said. So I said I would think about it. I got my notes from my Aaron conversation and called him back, and read him my notes, he said he didn't know Aaron had promised me those things and that at the $199 that was a steal. I said well you waived that fee yesterday and now you are not. He said what did Aaron say exactly, and I repeated it and told him I would send him a copy of my notes of my conversation with him. He said he would have to talk to Aaron who was his son in law when he returned, because he was giving things away for a steal. He said ok since Aaron said $199, even if it costs $399 out of the box, he would stay with the 199. I told him he waived that yesterday, but he said no he didn't know it was the total connect. I told him I would think about it, but he asked if he could just schedule me and order it. I said I would meet him half way at $100, but he got upset and said they were already loosing money and giving me a deal. I told him the deal was in the monthly fee for the next 3 years and I would think about it. He called back and spoke to my associate who was confused because she had not spoke with him before. So he sent her a contract to sign. He called me back this week and asked for the signed contract. I told him I had questions and still had not decided. I asked him what did he think he was giving me for free when he waived Aaron's offer, he said just a module to use cell instead of a land line, and he changed his story and said he NEVER waived anything or said I could have it for free!!! OMG!!! and he claimed he NEVER reviewed my file either like he said he and Aaron had!!!! AND THEN... this is the GOOD PART.... he threatened me and said just so you know, your contract renewed in January and you owe us for the next 8 months if you decide to leave and there is a $100 disconnect fee....REALLY????? spoken from someone who just told me HE DID NOT REVIEW MY FILE!!!!! I told him to email me the so called renewal and I have never heard of auto renewal, especially from a 20 year old contract and he NEVER said ANYTHING about this before. He asked what companies I had been looking at and I told him Monitronics and ADT, and he sell well I don't understand changing service for an arbitrary reason and if would cost me $300 if i decided to do that. I told him I don't appreciate being threatened and his story was FULL of holes and he seems to be very shady and I didn't appreciate that either. And I told him that he was a LIAR! He asked what I was going to do, and I said I want to see a copy of this so called renewal and I would take it from there, if I was commented till January then I would possibly stick it out but then definitely change, I would not do business with a DISHONEST company such as his. As of today still NO copy of renewal!!! read more

I just had a very similar situation happen to me as the one listed from an earlier yelper. I have had ALLSAFE for 8 years and pretty satisfied so far. The system came with the house and there's been no reason to maintenance it so we haven't had much interaction with ALLSAFE personnel. so it was all good as long as they kept getting their payment on time. Well, with recent remodels of the house we are finding that we need to get rid of some sensors and it would just make more sense to switch to a wireless system that doesn't require a phone line. So 1) I cancelled my phone line last month, but because of travel and other things I didn't get a chance to call ALLSAFE to cancel until about two weeks ago. We installed the wireless system so we have been good during this time. What struck me as odd what that for a WHOLE MONTH that the phone line had been off I never got a call from ALLSAFE saying that they were not getting a communication with our system (because of the phone line being disconnected), it bothered me that if I was not actively using it or at home and the phone line went out that they wouldn't be triggered to make contact and make sure everything was okay. SPECIALLY after a whole month off of it not working! .... back to my call to cancel service, I have to add that I initially called on 10/5 to cancel and it wasn't until now that I got a call back, I spoke with Laura and expressed my desire to cancel service, she put me on hold and transferred me to Aaron. I told Aaron I was not sure why I was transferred to him if I just wanted to cancel service and he said "well I am one of the owners so that's why" .... okayyy.... I reiterated to him the reasons why and he said " well there is no way for us to know there is a communication error, the system relies on the customer to notify us that there's an error" THAT MAKES NO SENSE WHATSOEVER!!!! my new alarm company not only sends me text alerts but also calls me if there is even a sensor that does not have a strong signal .... HOW CAN AN ALARM COMPANY NOT KNOW IF THE SYSTEM IS FUNCTIONING OR NOT FUNCTIONING CORRECTLY!? I was done with him at that point, not only because he was talking to me so condescendly but also because he proved to me that they are useless. HERE IS THE KICKER! He said that I am legally contracted until July of NEXT YEAR because my contract is an annual contract unless I tell them 60 days before the renewal date that I plan to cancel. WHAT CONTRACT?! the one that was signed almost 9 years ago? Having my lawyer follow up on this one. read more

I have worked with Mike and his team for years and have always received great service on security and camera installs. The installers are professional and really easy to work and truly want to make sure that you are satisfied. They are a great team. read more

I've got nothing but good things to say about All-Safe. They reduced our costs hugely compared to what ADT had been charging, and took over the whole system after checking it over. In the 18 months we've had the service, we needed to call a couple of times and they've been responsive and efficient, even solving an equipment issue without the need to pay for a call out. read more