The ceiling mount of the shower door frame had become damaged by paint penetration and therefore…read morethe door panel had to be reinstalled. Fortunately Vitaly and his co-worker were able to take care of that just a few days after we contacted him. As with our previous experience, Vitaly was exceptionally friendly and his co-worker was also very nice.

Smart, resourceful, and friendly. Great problem solving to fix an old install with minimal…read moredisruption.

I had my balance replaced. They were organized and business like in the appt setup, were on time,…read morerepaired the window on 15 minutes and were near and careful. Recommended.

Quick, courteous, easy, and affordable. Make these guys your go to for window repairs.read more

I GAVE THEM MULTIPLE CHANCES. BIG MISTAKE…read more I normally give small businesses a lot of grace. In this case, I gave far too much. **5/9/26: UPDATE - SEE SCREENSHOT OF ILONA GUMENYUK'S 5/8/26 EMAIL CONFIRMING REGGIE ARRIVING TO DISTRIBUTE REFUNDS AND REPLACE MY SCREENS -- NONE OF WHICH HAPPENED. AND NOT A WORD FROM ANYONE.** I hired Reggie Villa / A&J Window and Glass to create custom window screens and a balcony screen solution for my apartment. Based on my recommendation, two neighbors also hired him and paid deposits as well. What followed was weeks of missed appointments, repeated promises to "check with the factory and call me back within the hour," long stretches of no communication, repeated promises that things would be ready "next week," and eventually requests for refunds that never materialized. As delays continued, Ilona Gumenyuk repeatedly communicated on the company's behalf regarding scheduling, refunds, and assurances that replacement materials and payments were forthcoming. When Reggie finally arrived to install my window screens, he showed up hours late with screens that were several inches too short and did not fit properly (see photo). Instead of acknowledging the issue, he attempted to explain the large visible gaps as intentional. One screen had to literally be hammered into place. Even after this, I still allowed myself to believe repeated assurances that properly fitted replacement screens and refunds were finally coming. They weren't. Since then, the two neighbors I referred have filed complaints with the Office of the New York State Attorney General Consumer Frauds Bureau, the Better Business Bureau, and local law enforcement. It is also worth noting that the company's Google Business Profile now appears as "Permanently Closed," despite the company continuing to communicate with customers and schedule supposed future work. As a result, customers can no longer post new Google reviews. I strongly encourage anyone considering this company to read the prior detailed negative reviews carefully. I wish I had.

We ordered and paid for several pet-safe screens for our windows and sliding doors. They cancelled…read morethe first appointment. We rescheduled, and then they didn't show up for the next one, nor the next one, an so on. This happened around 12 times over a period of two months! Eventually, the office administrator gave me the direct phone number for her boss, Reggie, because even she couldn't get hold of him anymore. Every time there was a different excuse: he was "driving back from Florida," dealing with "an emergency with an employee in Florida," had to leave "for Florida," and so on. There was always another excuse. One day, his crew finally showed up and installed some of the window screens. However, they had to wait six hours for him to arrive to bring the material. Then we discovered that several of the screens didn't fit because he had measured them incorrectly. None of the large sliding door screens were even ready. Eventually, I'd had enough and demanded a refund for the unfinished work and the screens we never received. He promised again that he would come and complete the installation, even confirming it by email, but he never showed up. He repeated this two more times. Finally, I told him I was done and wanted our money back. His response was to hang up on me! And now, it shows that their business is "permanently closed" and I'm left to figure out how I'll get a refund from them!

Words cannot express my satisfaction with Sam's work ethics and performance of his job. He was…read morepunctual , fair , respectful and did an amazing job on my Bow window . I will highly recommend him.

Sam's window repair did an incredible job on a large project in my apartment. I had a tight…read moredeadline due to work and Sam made sure that everything would be ready by the date that we had to install everything. His team was very kind and efficient. They cleaned up very well after the job was done. I am so happy with the way everything turned out. I will also note that Sam's pricing was significantly better than any of the other quotes that I received.

I really like this place. The service from calling Denise to picking the product to having it…read moreinstalled is nothing less than A-Plus service. There were times when my cleaning person messed up my new window and soon as I called windows we are, within two days they were at my house fixing it. Even though it was the cleaning person's fault, they did not charge me because it was an easy fix for them even though they could have charged me I had them install windows for my other building and recommended them to a few of my friends. Thank you Windows We Are for your impeccable service. Freddy

Not sure how they make money by being rude to their customers. I can dish it out just like you…read morecan. Want to know where I live before they can tell me if they can secure the products I need. Why do you need to know where I live if you can't install the doors I'm looking for? Second and last time I call this place. First time dude tells me they don't install, they sell. Trying to sell me over priced storm doors. Gave me a quote but told me he couldn't install it. I place another call today about a different type of door to be customized and someone else says they can customize and install but wanted to know where I lived to see if I was "good enough for him!" Perhaps my vernacular told him all he needed to know. YOU work for "me" when I'm pay for items and having installation. NOT THE OTHER WAY AROUND. I KNOW WHAT YOU WERE DOING.......................................

I have used this company for several years . I have a building in Crown Heights & I am very…read moresatisfied with the Service . Frank is very professional & pleasant to deal with . HIGHLY RECOMMENDED . Ron

Faruk is truly one of the kindest professionals we've ever worked with. For the second time, he…read morehelped our family after glass was accidentally broken by our autistic son -- this time repairing our living room window incredibly quickly, coming Tuesday to measure and returning Wednesday with the repair completed. He handled the entire situation with compassion, professionalism, and care, and his craftsmanship was excellent. As a parent, moments like these can be stressful, and Faruk consistently approaches them with patience and understanding. We're incredibly grateful and can't recommend him and his company highly enough.

I needed to have shower doors installed for two bathrooms. What I liked about Olympos is that Benny…read morecame to my home and took measurements and made recommendations, unlike other companies that wanted me to take the measurements! Benny came a week later to do the installation--the doors look great! I have no problem highly recommending Benny and his company. The price was fair, the doors are a very good quality and Benny and his helper worked straight through to finish the job. You should definitely use Olympos for your project!

Great price. Very Professional. Did the job in a timely manner. The window came as I envisioned it…read more Definitely recommend. Thanks.

From start to finish, the entire process was seamless and stress-free, and I was impressed with…read moretheir professionalism and attention to detail. First and foremost, the Nick was incredibly friendly and approachable. AWR helped me make an informed decision about the type of windows I wanted. They were also accommodating when it came to scheduling the installation date. Replacing all the windows on my house only took 4 days. They worked efficiently and meticulously, ensuring that each window was installed properly and securely. They also took the time to clean up after themselves. Overall, I am extremely satisfied with the work done. My house looks great, and I would highly recommend them to anyone in need of new windows!

I have used them 2x's so far and i think they are excellent, they are prompt,wore a mask and fixed…read morethe window without any problems....Nick is a very nice guy and does the work with no problems, very professional and will definitley recommend him to any one i know. I had 3 screens done today, Nick was in and out in no time and my screens look awesome, they are fairly priced and if you need a good company, call them.

I was working with Pavlo I contacted P &S on a Friday night…read moreand they were at my apt on Saturday morning at 8am to assess the window . Great communication throughout the whole process Took less than a week from the time they ordered the glass to replacement Beet happy with their services and would recommend to anyone needing window repairs

Does not respond to texts quickly enough. Very slow. Reasonably priced, however. I will try them…read moreagain

Konstantin was able to get me a quote the same day I sent an inquiry. He arrived within the time…read moreframe promised for estimate and the actual job. He took his shoes off upon entry without me asking him to do so. I received a quote by text and ability to pay deposit if I approved the job. I have very old windows in my coop. He did an awesome job and saved me vs. having to replace 4 entire windows. Nothing is inexpensive in home repair in Manhattan but I feel Global Window's pricing is fair for labor and parts. Konstantin was extremely respectful of me and my home. I would definitely recommend their services to a friend who needed window repair.

Used them twice. Konstantin was quick, honest, and very knowledgeable. This will be my go-to for…read moreany window servicing needs.