Super nice experience getting new tires there. Bruce helped, plus explained a few things. Juan was awesome at finding me the tires I needed. I will definitely come back. The price was totally fair. read more

Allstate Auto Repair - Old tire! - Auto Repair Near Me - La Crescenta, California

Love Juan. Allstate always does a great job. I have taken all my cars here. The only place I trust

Bruce fixed a rat problem in my dashboard that nobody else could figure out. Amazing Mechanic, and a nice bunch of people to work with. Reasonable prices on the work- honestly he was a life saver as my insurance was gonna write the car off if I took it to the dealer. absolutely thrilled with the service, they are now my official repair place. So happy! read more

The service is fine, the mechanics do good work. We expected the job to be done by closing and should have gotten a call if the car was going to be kept over night. read more

I needed to get wear and tear work done for my new pre/owned car. Unfortunately I was a fool and let my boss use it while the company van sat because he was too cheap to get it smogged. Needed a catalytic converter to pass smog. Instead my dumb ass got talked into using my car for work, one or two weeks max was told. I'm a team player so I bought into it but folks, don't do it. Work is not family or friends, especially if they don't treat you like one. Words have no value if there's no integrity and actions behind them. Hard lesson to learn, people pleaser that I am. So after I said I'm done, fix than van as promised, I needed to get my car back to the way it easy. Pot holes, steep roads, heavy breaking with trunk full of food products did its toll. I did a a yahoo bid project that these guys don't participate in. But i remember Allstate being a solid company growing up and sent an email asking if I could get work done Monday morning. At closing time on a Saturday! And 10 minutes later, Issac emailed me back. No problem, Monday 8:30am. They are AAA certified so I had confidence already. Monday comes and I emailed Issac I was running late, no problem of course. Got there at 10:30am, let the man and was very impressed by his honest straightforward approach to quoting me the work. Brakes are easier and cheaper to fix if you don't wait until there's metal on metal. That squeak you suddenly start hearing is a layer of material meant to emit that sound, telling you the pads are on reserve and beed replacements. I got a german sorts sedan, not fancy but still a very nice car and want to keep it that way. I agree to the price, added alignment because steering was a little off, pulled to the left ever so slightly. German engineers are precise, car tells you what it needs in its own language. And asked for a checked on suspension, guess why? A noise going over bumps was saying something too. Got all the work done, nice lounge only missing some coffee but fresh water and comfortable couches definitely appreciated. They did a great job, car is driving as it was engineered to. Got a quote for shocks, rear only as the front ones were in great shape. Cargo in the trunk obviously the cause. I will come back but not for the fair price nor the water but because it's run by a man with integrity. No BS, no upsell but all the information. Specific details and explanation of the work they did and will do when o get paid again. Money is tight, Issac helped me prioritize what I can hold off doing for now and what will need replacing, just like German engineers he told me what I'd start to feel or hear the car tell me what it needs. Issac isn't a German car engineer, he is better. He speaks in a language I understood and really appreciate. Come here if you care about you car, if it's out of warranty and dealer repair is 50/50 and twice the price. And I give you my word, you will leave a satisfied customer. But if you're looking to haggle and try and tell and expert you know how much it should cost, what the problem is and want to argue. Go rent a garage and some tools, you should be repairing it yourself. Truth and integrity, fair value and trust. Issac thank you good sir for a job well done! read more

Juan and Isaac were both great! My car stalled at the 2 North and 210 West junction.. very dangerous spot!! Luckily, I have AAA and they recommended and towed my car to Allstate Auto Repair.. they were able to fix my car within two days and explained exactly what was going on with my car (Turbo boost solenoid and Oil pressure sensor) and a detailed price breakdown. Although there was an additional part that needed to be replaced while fixing the car, Isaac explained and showed me exactly what it was and didn't charge for labor to replace (only charged cost of the part). They also included a AAA discount to help offset the grand total.. I finally found a local mechanic I can trust and will be my go-to! I highly recommend Allstate Auto Repair and have already sent my friends and family. read more

Allstate Auto Repair - My car stalled at the junction of 2 north and 210 west.. extremely dangerous spot to stall - Auto Repair Near Me - La Crescenta, California

The team was able to repair my taillights with some electrical issues and also replace an alternator. the car is at 200k but they have her running smooth. Big shoutout to Isaac who kept me updated every step of the way and reached out a few days after to ensure the care was running smoothly. Thank you ! read more

Obnoxious. Listed as a AAA provider for pre-purchase vehicle inspections I requested an appointment online. The appointment was confirmed via email two days in advance. We showed up with the car at the appointment time and they said that they had sent a text to cancel the appointment three hours earlier (they mistyped my phone number on the text so I never got it) and that their next available inspection appointment was in 4 days. Ridiculous waste of our time. read more

My car broke down a couple weeks ago on my way to drop my kid to school, luckily it was down the street from Allstate Auto Repair, they were recommended from my AAA road side assistance. They fixed and replaced a couple of parts in my vehicle. Service was great and timely. I would definitely start bringing my car here for maintenance and if it needs repairs. read more

I have been going to AllState Auto Repair for a few years now. Recently I had a repair performed that was not to my expectations. I told Juan about my dissatisfaction, and he immediately corrected the issue, gave me a discount and most importantly was honest with me. I left AllState with a smile on my face and faith in AllState. Doing business with a company is a relationship, really. Honesty when we make mistakes is crucial, whether it's our mistake or the company's. Juan showed me that I matter as a customer and that makes all the difference to me. I will remain a loyal customer to AllState Auto Repair!!! read more

Andrew and his staff are great! I've taken both my cars there and although surprise car repairs are never pleasant, they made it as painless as possible. Care credit is available. They have after hours drop off - even on Sundays. Allstate is an Auto Club recommended facility. If you live or work in the area- this is where you should consider taking your car! read more

Allstate Auto Repair - This is great for those unexpected car repairs... - Auto Repair Near Me - La Crescenta, California

Since I moved to LA three years ago, I've been to four other mechanics including one other AAA-certified mechanic. They all repeated work that temporarily, if ever, resolved recurring issues. Isaac was the first mechanic who listened to my descriptions of issues, then explained causes and potential resolutions before asking me how I would like to proceed. I highly recommend Allstate Auto Repair to people looking for a mechanic who takes care of problems the first time by addressing underlying issues rather than applying cheap fixes that keep you coming back to spend more money. read more

Overpriced quotes and double-talk! Called in advance to set up an appointment, but when I showed up, Juan G. had it on a notepad not even scheduled in the system. Was referred to the place from AAA for a 40-point inspection, and was quoted: $46 for a 2015 Honda Civic serpentine belt (which is $20 at Auto Zone), $169 for a Belt Tensioner Assembly (which is $109 from Honda Parts Direct), and $225 for front brakes that were replaced elsewhere for $110. When I asked for Juan to copy the estimate, I was told that their printer was out of ink, but he was more than happy to print out a 3-page invoice with the, "Customer Notes," filled out as if I came in addressing the things found during inspection. read more

They are great. They helped my daughter with checking out a dash light that wouldn't go off. Thorough and friendly and no charge for checking everything. Helped her feel more comfortable about heading out on a solo road trip. Thanks guys. read more

I have been taking my car to Juan at All State Auto Repair for over nine years. He has always been extremely professional and more than fair with the prices. Recently, I had to have three major repairs to my vehicle and due to being in the middle of purchasing a house, I could not up and buy a new car. Juan was gracious enough to work with me, repair my vehicle and give me a fair rate. I have had couple of bad experiences with other repair centers when I could not get to Juan and he was really great about fixing their messes. It is definitely worth taking your vehicle to Juan and the All State Auto Repair team and let them do the job for you correctly the first time. Kudos to them. read more

I came to your shop in desperation with no referral (other than AAA and yelp) you saved me thousands and made me feel completely comfortable and in the loop, thank you! Will recommend this shop to everyone I see. read more

Allstate Auto Repair - They rescued this after market pile of crap from my engine saving me thousands in repairs.. - Auto Repair Near Me - La Crescenta, California

Not bad guys here, but I probably won't be coming back. Went to Allstate to get a set of tires and got a fair price. There was trouble in paradise once I started experiencing random leaks on the front driver's side where my tire pressure would drop from 32psi down to about 10psi in a day or two. Unnerving, to say the least. Went back to Allstate, explained the issue, and to their credit they removed the tire to check for leaks (and didn't find any). Well, flash forward a few months. Issue still persists and I take it to somewhere else (Tire 4 Less, just up the street). Within 20 minutes, the guy up there had the wheel off and told me the chrome on my wheels was flaking heavily, which would cause the exact same random leakage issues I experienced. This was also corroborated by the guys down at Western Tire in Burbank once I sought a second opinion. You'd think that somewhere between taking the old tires off and having to look at the tires again, someone at Allstate would have caught what seems to be an extremely common issue. But they didn't, and that could have saved me a few months of uncertainty and fear that I might have a blow-out on the freeway. read more

My catalytic converter was stolen from my truck in May, 2015. I went to Allstate Auto Repair and they installed an aftermarket unit for $327, parts and labor. In March of 2017, less than 2 years later, my check engine came on. 2 mechanics verified it was due to a bad catalytic converter. I called them today and they said the warranty is for 3 year or 36,000 miles. Even though it was under 3 years, I had more than 36,000 miles. If you pay $327 for a catalytic converter, you expect it to last at least 5 years... Not happy with having to pay another $300+ for same problem. read more

I've been coming here for years now, and these guys have always done a great job. I had an older car that had too many problems to count, and they were always fair and honest with me. Now I have a new Subaru that runs great, but when a problem did arise they fixed it and had it back on the road the same day. My boyfriend who used to work at a mechanic shop thought it would be around $300 for half the work, and in the end it was around $430 for everything. They even call before doing any work to make sure I okay with what they were doing and the price for everything. There were no surprise fees or extra work done when I picked up my car. I recommend everyone to come here. As a girl who knows nothing about cars I can feel assured that I can come here for a fair, honest, good quality job. read more

I have been taking my cars to Juan up at All State Auto Repair for 10 years and they do absolutely amazing work. In a pinch, I took one of my cars to a local place to have some work done and they totally screwed it up. Juan at the team at All State cleaned up the mess and fixed it correctly. I highly reccomend All State Auto Repair!!! read more

They don't finish the job they started. Plus they make you feel uncomfortable with the way they stare at you. Almost feels like they going to run a train on you. read more

Juan and Jerry circumvented hours of labor and work to replace my rear-view camera, by researching and finding a similarly constructed camera after mine failed, thus avoiding the task of re-stringing the wiring from front to back. Genius in automotive repair, with excellent customer care. What more could you ask for? Well, they also, by this tactic, saved me a bundle in labor costs! Vehicle: Nissan Maxima Service Date: 08/16/2017 Review Created: 09/04/2017 09:03 PM read more

I had my Toyota Matrix serviced here several times and other than things being on the expensive side, I had no issues. After a small accident that damaged my suspension and left the car immovable, Juan quoted me $2,000 for parts and labor. I told him to order some parts but subsequently changed my mind and decided to not have the work done. Instead of being straightforward with me and telling me I would be charged to leave my car on the lot, Juan told me a week and a half later when I came to get my car towed away. My $100 inspection fee turned into $500 for leaving my car on the lot. Prior to this, Juan and I talked several times but he never mentioned the fee. I even told him it was wrong that he charged me and after promising he "would take care of me," he never refunded me a dime. This guy is a complete crook and I will NEVER bring my business there again. I am extremely disappointed with the way I was treated and would strongly advise others to find a more honest (and reasonably priced) mechanic. read more

If going to this place first time be cautious about the price for inspection. Juan probably wanted to make a quick buck over the weekend and in my presence there refused another customer saying he was closed.He took an extra $50 on top of 180 just to remove and check catalytic converter( took him less than 20 minutes) in which apparently Andrew ( not sure if he still works there) had installed a new one and mentioned its good for 150 thousand miles couple of years back .Asked about the 50 extra said it was for the 40 point inspection which was never mentioned. Apparently saying I need to get a new one which was already bought from them. Well good luck to any going there and yes if you speak his language a big plus point or else. read more

In the past, I've had some bad experiences with auto mechanics so I'm reluctant to trust anything they have to say. But I've now been going to Allstate for a few years and I have to admit that Juan, the manager, is someone you can trust. I've even had a couple instances where I didn't want to believe him but had to eat my own words as he ended up being right in the end. If you're looking for a good mechanic in the area, I highly recommend Allstate. They also give a discount to AAA members and a solid warranty. read more

The customer service here is the best in town but the mechanics, especially the alignment guy needs to practice professional Care with customer cars. My truck was on and off the rack 4 times each time in second gear (killing the clutch) roosting it so bad I had to plug my ears. When the vehicle was returned to me it was worse and of course its the old trucks fault. But I'm pretty sure the grease stains on my seat where theirs. I won't be going back but I recommend you go as they are really really nice and not rood. read more

I recently had work done on my vehicle, the original quote was $375.00 to replace the valve gaskets, the final bill $1,000.00, During the repair they damaged one of my spark plug wires. Juan the manager told me he could replace the one wire at no charge. Then I get a phone call and I'm told he can't find the wire and if I pay half of what the spark plug wires cost they would replace them no charge for labor, I paid $40.00 for the wires, I'm sure they did not pay $80.00 for a set of wires. I get back from picking my vehicle up get home now it's leaking coolant. I'm now told the radiator needs to be replaced. Another $350.00. They charged me $177.00 for a radiator that cost them $100.00. Plus $120.00 per hour for labor. While they may not be breaking any laws, which I'm not sure of, they certainly are not morally right. Especially during this pandemic. Taking advantage of a Veteran, Cancer Patient, and Senior Citizen. read more

only good for oil changes and simple maintenance. great waiting room with comfy couch and tv. But for serious repairs go elsewhere.

I am a loyal customer of Juan and Allstate Auto Repair. I have utilized his expertise over the years to repair and maintain my 1999 Chevy Blazer and 2004 Nissan Quest minivan. Juan's distinct ability to listen and converse with me about my auto repair needs has allowed me to easily place my trust in him and his staff. Both cars continue to run incredibly well! He is attentive and willing to take time to explain to me what repairs are needed and always offers me options/alternatives. A/C repair, front end motor mounts, electrical systems, tires and cooling systems are just of the few the areas where Allstate displays its expertise and thoroughness. I will remain a loyal customer for years to come! Jim Kerman read more

I use Allstate for all maintenance and repair. I have had three cars there: 1)2001 F150 (sold it recently) 2) 2004 Toyota Sienna 3) 2009 Toyota Camry Hybrid Besides oil changes and tire rotations, I have brakes, shocks, struts, and belts done there. They are much less expensive that the dealer, and I trust them. I never get the "your air cleaner needs changing, we should flush the xxxx, etc). They look out for your car and your pocketbook. Juan and Manuel are good guys - honest and hardworking. The lobby is comfortable, and I can use wifi while waiting. Oil changes/rotations cost about 50 bucks, as I recall - but the ease is worth it. They can get a bit busy, but I tend to call ahead and ask, and things work out fine. Don't bother with a dealer or quick lube place - take your car here. read more

Good and honest merchant - rare in the area after living in La Crescenta for more than 15 years.

It was a pleasure doing business with someone who listens to the customer and helps them understand in a manner that put us at ease. Juan the mgr. was neat, professional, and made me feel confident with the service provided. The service was actually completed ahead of time. That's service like old times. I didn't feel like just another number. Good job guys. read more

Allstate Auto Repair has serviced my vehicle since 2006. Allstate Auto Repair serviced my vehicle's suspension, alignment, brakes, belt and tires. Post research, Allstate Auto Repair orders quality parts and Goodyear tires at the lowest price. Juan and Manuel are helpful and knowledgable. The mechanics work quickly and my vehicle is always serviced in one business day. Allstate Auto Repair is a clean and spacious auto repair shop. If needed, Allstate Auto Repair offers a drop off and pickup service. AAA members receive 10% off and www.allstateautorepair.com offers online coupons. I referred my boyfriend to Allstate Auto Repair who serviced his vehicle's brakes and purchased four new tires and I received a free oil change:) Allstate Auto repair is conveniently open Saturdays 8:00am-5:00pm. read more

This used to be a very good place for auto repairs but on my last visit I realized their technicians need to go back to school to learn how to diagnose basic problems. After the tech misdiagnosed my car's problem and totally missed some real issues I have decided this is no longer a good place to entrust my vehicle. AAA should rescind their approval rating until the techs upgrade their performance. read more

Just moved to the neighborhood a few months and found this place. I took both cars in to get checked up and was very pleased. Andrew was very honest with what my cars needed and didn't gouge me. I've been going back for oil changes and the small repairs he suggested. Very satisfied!!! read more

Juan and the guys are friendly and helpful. They explain what they're doing, how long it will take and what it will cost. The quality of their advice and their work is first rate. I enjoy taking my cars to them read more

These folks always do great work. Their pricing is fair, the work is always good, and I've never once felt like I was being "oversold" on repairs. I know they'll take care of me and my vehicles! read more

There is something to be said for great service. Sure, I just spent over 600 dollars getting my car fixed, but when you stuck on the side of the road with a dead car on a friday night... you'll be happy that you can come here, drop off your key at any time of night, and they'll get your done the next day on a bloody SATURDAY! They even washed my car for free. love the service I got. read more

I came to Allstate sheerly out of necessity when my car needed to be towed in on a Saturday afternoon. Juan was both friendly and helpful through the duration of my experience. It's a small operation, so they weren't able to supply the parts I needed and were going to have to machine them out, which is the cost (in multiple senses) of a small shop like this. After I decided against his advise and against the repairs, he was supportive of my decision--not at all pushy--and they were very patient when I took a few days to get them the title. *User note: Please do not take 3 stars to be bad necessarily; I simply don't know have enough data to give them 4 or more, and there are some 1-star reviews that need to be counteracted by my generally positive experience. read more

Been coming here for years. Never disappointed. Honest, reliable and excellent work. Shows old parts when replacements needed. Andrew is a gem. Guarantees their work and always provides warranties. They also wash your car for free after servicing! read more