Thury and Karla are a very professional team. Karla responded promptly to my insurance questions…read moreand immediate need for insurance. She is very knowledgeable and made me comfortable with our insurance placement. I highly recommend Thury and Karla for your personal insurance needs.

My guy Mark has always been super helpful. He explains things so I can understand them. He takes…read morehis time. Also, during this extra traumatic time of quarantine not only did he help me and explain options he's super funny! Just wanted to let him know our family appreciates him

Poor customer service, did not have my home insurance accurately captured. Assured me over and over…read moreagain that all my vehicles were covered drove 3 months with one not covered. What was quoted was not even close to actual monthly rate. Ended up going to another State Farm agent who was shocked of the errors

I have had very good experience since switching to Hayk Insurance about 6 months ago. I have saved…read morea lot of money versus my previous insurance. They also included earthquake insurance for only a little extra. I have had phone conversations and email exchanges with Jacob and Jamie. Both were easy to get in touch with, and they were always able to answer any questions that I had. Overall I am very happy with this insurance company and would not hesitate to recommend them to others.

Dave at Soleyon is incredible. He has helped me out w/ numerous policies and is always quick to…read morerespond. You can tell he truly cares about his clients. Highly recommended. He's the best in the west hands down!

I would recommend them to anyone. They have been great. Always friendly staff, ready to help you…read moreand answer all your questions.

This was one of the most frustrating insurance experiences I have ever had…read more Kris Jackson at ProStar provided incorrect information and showed a complete lack of ownership during an already stressful situation. I was told my assigned agent was out of office for the holiday and that nothing could be done. However, that agent's voicemail clearly stated to press 1 to be connected to another agent, which I did. The alternate agent immediately confirmed that what Kris told me was incorrect. From there, I was forced to do the work myself. I personally called the policy department to remove our totaled vehicle from the policy. The representative I spoke with even stated that this was the agent's responsibility, but since it was not being handled, they would take care of it for me. That should never happen. When you are dealing with a total loss, you should not have to fact check your agent, chase down departments, and resolve issues on your own. I do not recommend ProStar if you are involved in an accident. Be prepared to handle everything yourself, because this office will not proactively help you. I dropped ProStar immediately after this experience. For comparison, I switched to Robert Pfarr at Allstate and the difference is night and day in terms of customer care, responsiveness, and knowledge. His team has been wonderful. I would not recommend ProStar to anyone, even as a last resort.

Anthony Schulz in particular is absolutely worthless and if I were Prostar Insurance, I would have…read morethis man fired immediately! I am a real estate investor and own properties across multiple states. I deal with dozens of insurance companies and this place takes the cake. This is the worst insurance company I have ever dealt with by far lol. I am absolutely flabbergasted that this place has as many 5 star reviews as it does. Anthony doesn't answer calls, doesn't reach out to lenders to get escrow insurance payments, doesn't return calls, takes days if not weeks to respond to emails, tells me that he can't get payment from my lender but tells me we have time because Safeco isn't cancelling policies because of the fires, then lets my policies cancel, doesn't tell me anything, doesn't inform me of the cancellations, doesn't let me know it's pending cancellation, then I start getting collection agencies calling me from Safeco. This is absolutely unacceptable for clients!! Anthony has wasted my time and money and continues to do so. Stay away from this place! You have been warned!!

So appreciate Monica's patience and awesome customer service. She is a pleasure to work with. I…read morehave been dragging my feet for 12 months to get my auto and renter policy switched over to State Farm to enable me to add my new driver to auto policy at a reasonable rate (savings of $570). Thank you, Monica!

Having recently moved my wife and I went to Tim Crabtree to get Renters insurance. Spoke to Jonas…read moreWright, he was knowledgeable, very thorough. we will be returning to Tim Crabtree State Farm for our insurance needs.

I've had a great experience here. They are all very nice, super responsive and will actually spend…read moretime talking with you.

Forrest Dawson Insurance Agency helped me out with my auto and life insurance needs. The team…read moreworking there is fast, responsive and most importantly, they care about your personal needs. Every now and then, I like to drop by the office to make sure I'm adequately covered. With my new work schedule, it made it nearly impossible to come in during the work week. I called the office and the agent, Forrest Dawson, said he'd gladly meet with me on a Saturday. It's great to know there are still agents out there who put the clients first, and that's exactly what I get from this office! If you're ever looking for insurance in NE Seattle, you can't go wrong with this office! Good luck!

I am proud to give Jeff Kalvelage an endoresment…read more Far too many people have insurance but are just coasting through with non optimal plans; paying too much for too little covered, and don't have a real relationship with their insurance provider. Jeff is different, and all it took was a quick meeting to see his professionalism, true smarts, and passion and care for his clients to come through. Jeff has tremendous attention to detail and a quest for knowledge of his craft. If I have any questions regarding coverage I know Jeff would know the answer - or find it out. It's been a pleasure getting to know Jeff and I look forward to not only working with him in the future but also recommending him to my friends and family.

Repeatedly tried to get me to talk to less qualified agents that are not properly licensed in CA…read moreand WA in spite of me specifically asking to talk to Jeff who is licensed in both. Kept putting off scheduling a meeting with Jeff across several requests. They had a whole week to get an appointment on the books. Tried to dodge my questions about availability and delay by saying "we will get back to you in a few days" (spoiler alert: they didn't.) If you work with this agency be prepared to get stonewalled and have your complex policy questions only partially addressed by gatekeeper agents. Don't expect to talk to Jeff himself. It's his agency in name only. 2 stars because Gideon was efficient with making some of the changes I requested on my WA policies.

Swapped from Geico to Allstate about a few years ago thanks to Sean's competitive prices and help…read more He and his team are easy to work with. Nick has also assisted me with insurance inquiries and services. I like that there is a cool way to earn money back through their app's drive wise section. It's a good incentive to take part in! I'd recommend speaking to an Allstate representative to start saving money and having quality service.

Great agency!! Extremely knowledgeable and superb customer service!! Best Allstate agency in the…read morearea bar none!!