I've been with State Farm for a very long time, and this experience reminded me why. My agent,…read moreLizbeth Tavarez was extremely helpful in walking me through increasing my deductibles and explaining how it would impact my coverage and premium. Everything was handled clearly, professionally, and with my best interests in mind. I truly appreciate the time and care taken by Lizbeth, and the continued excellent service I've come to expect from State Farm. Karen D.

An absolute pleasure working with this office. They are consistently responsive, easy to work with…read moreand always available to answer questions or readjust policies. Working with Lidny made everything seamless.

Exceptional service from start to finish! I needed some quotes on my Tesla Model 3 that I just…read morepurchased and they offered the cheapest quote and the quickest response time to any of my questions.

John at The Town Agency, Liz and the entire staff are the best insurance professionals I have ever…read moreworked with. From the moment I first called for a quote, they made me feel welcomed, taken care of and answered all of my questions. You can tell how passionate they are to help you find the best policy at the most reasonable price---they truly care about you, which is incredibly rare. I had been in a difficult situation with finding affordable flood insurance; John spent a tremendous amount of time hunting down the right carrier to find me what was truly an unbelievable deal. I am forever grateful and look forward to doing business with The Town Agency for many years to come. I can't recommend them enough...

A+++++ broker- used them after my good friend + insurance agent retired: Kristen and team are…read morefantastic, offer good consultations and always available!

A family run business that is an asset to the town of Oyster Bay. Lindsey and Kristen are caring…read moreand calm, which makes it that much more pleasant to work with them. I find them to always be attentive and responsive when we have a request or question. Their dedication to customers show and we couldn't be more thankful.

I cannot say enough wonderful things about Georgette Culotta, Customer Service Manager at State…read moreFarm. Back in November, I made the difficult decision to switch to another insurance company because I simply couldn't keep up with the constant premium increases. What I thought would be a cost-saving move quickly turned into a month-long experience of confusion, inconsistent information, and unnecessary stress. That experience made one thing crystal clear: exceptional customer service is priceless. I returned to State Farm without hesitation--and specifically because of Georgette. No one delivers the level of professionalism, grace, patience, and clarity that she does. Georgette is knowledgeable, calm, incredibly informative, and genuinely invested in helping her clients feel confident and supported. She takes the time to explain options clearly, answers questions thoroughly, and does it all with warmth and respect. In an industry where customer service can feel rushed or transactional, Georgette stands out as someone who truly cares. She turns what could be an overwhelming process into a smooth, reassuring experience. If you're considering State Farm--or thinking of leaving--do yourself a favor and talk to Georgette first. She is the reason loyalty still matters. Highly, wholeheartedly recommended.

A year ago I wrote a 5 stars for this place about Gabriela because I was so happy with Gabriela as…read moreshe had so great attitude super professional around 5 years very pleased with pricing and great professional work until I didn't see her again susi was answering my calls [helping me ] I had recommended this place to 2 friends of mine but one time I took one car out the policy and add another one I show her everything she ask me but she was giving some attitudes like made me feels like I was bothering her so much so weird feeling now no longer with them great place but I think should keep an eye on the representatives

This agency is exceptional from top to bottom. No matter who you speak with, they are always…read moreprofessional, transparent, and immediately responsive. I have been able to contact the company through phone or email at all hours and always rest assured that I will receive a response within a day--always prompt, always thorough. They are also very honest in their business dealings and will explain the process and terms of their policies clearly. Highly recommended. Our entire family uses them for auto and home insurance.

Gave me a bang for my buck! Chris Re has your back. An All-American family man. He was professional…read moreand always responsive no matter the time of day.

Thank you Jennifer for HELPING ME with my car insurance i was recommended to you by family. I…read moreunderstand now, why you are highly spoken of

Kevin was very helpful and processed my insurance quickly with professional knowledge and great…read moresupport.

Keats Agency Mineola: Horrible Horrible Horrible - Save yourself hours on hold - Hours of…read moreexpecting someone to call you back, $$$ of discounts that you are paying extra for. An earlier said she got hung up on after waiting 5+minutes, me too, many times. I call the 800# to pay my bill after several frustrating calls to this agency; even the 800service agent called them and said 'I don't know what is going on over there'. To add a renters policy Alan, from Keats, had me jump thru many hoops, including emailing him a photo of my mail box (what?) - Then I never heard from him again. After finding out I was paying $17 a month too much since the 1990s for an extra driver I asked Alliah if I could get retro active payback, Alliah had me send her my 25 year old divorce papers and a letter of confirmation from my ex. Humiliating but I did it. Never heard back from Alahia. Their on-hold message has 'Ron Keats' saying that customers get a policy review every year. I have never gotten that call. At the moment I am waiting one hour + for a call back from a person of authority. I don't think there is one.

Ingrid Eide is the best agent I ever dealt with, she is caring , friendly with amazing…read more personaliTy and great communication skills, she is handling my home insurance , umbrella and auto insurance policies with high competency . I highly recommend her for everyone's insurance needs in brief , she exceeds all the standards.

Tony and his team have helped me out several times over the years. They offer great advice and do…read moreerror-free work..