I was just in to avoid going in to the DMV. The gentleman at the front, wearing a nose ring was…read moreincredibly rude from the start. He not only did not help with anything, he was more determined to be "right" than to gather the appropriate information to help solve my problem. He said he was a DMV expert because he had received 6 months of training and didn't want me to talk to someone else. This man was defensive, rude, and unprofessional. He is clearly in need of some customer service training. This makes me want to cancel my AAA membership.

Very helpful staff. I spoke with a lady that assisted me via phone (Joselyn Chavez) was very…read moreknowledgable and skilled to ensure my request was completed accurately. I was very satisfied with her service.

We suspected the limits in our homeowner policy were too low to cover our losses in the event of a…read moredisaster, so we requested a revised quote from our insurance agent. When that person never returned our call, I asked to speak to a different agent at Alta Vista Insurance Agency. Dawn Grant was exceptionally helpful. She clearly explained some complex insurance concepts, including the history behind them. She also confirmed that our limits appeared to be below industry standard and suggested some that our carrier was likely to approve. She then requested a revised quote from our carrier, including the option of increasing our deductible to help offset the increased cost. The carrier approved the request. And, to our surprise, increasing the deductible more than offset the cost to increase our coverage limits, and our total annual premium dropped nearly $100 a year. Since we'd already paid our premium for the year, the carrier automatically refunded the difference to our credit card. This whole process took less than two weeks, and most of the process was handled online. I highly recommend Dawn and hope to have her help us if we have other issues.

I came to Alta Vista seeking help on navigating the world of non-resident property insurance. Seth…read moredid a great job of listening to my unique situation, respecting my needs, and finding a solution that worked. Highly recommend - you are in great hands with Alta Vista!

We were with this company for several years. We had home and renters insurance. Everything was…read morefine, until rates went up in California. In 2024, our home insurance was cancelled and we thought Paula Meeks (agent) would take care of us, as usual, and find us coverage. Granted, California made it tonight for its citizens, but, we thought our insurance agent could take of us. Our coverage would stop in November 2024, we called Paula and she said she would take care of everything. She claimed that we were covered by 'travelers insurance. We thought everything was fine until, our mortgage lender sent us notice that we were not covered. It was December 2025 when we were notified. We called Paula and she claimed that she would take care of it.... To make a long story short....she lied. Then would not answer our calls. Our mortgage company then charged us with their own home insurance and we were charged $700 for Paula deceitful handling of our insurance. We decided to visit her home office, only to find out that Gateway Insurance renting a desk space in another office. It was a desk that she rarely sat at. We felt conned. Beware, do not use Gateway Insurance, Paula Meeks......a rented desk within another business.

So Paula has been taking care of me for awhile now I can't even put into words how much she's…read morehelped me always so sweet and knows the industry like the back of her hand and is always on your side. I always refer friends and family because she always delivers she's freakin awesome person friend and mom !

They help me get the best insurance coverage for me with my medical issues very caring and also…read morefollow up was great

John came out to my home and gave me great advise and took care of my issues starting Medicare,…read moregetting supplemental health insurance, prescription plan. He's also helping me roll over my retirement fund. Top quality services.

Vanessa Mika was great in assisting me insure my business Happy House Painting. She also helped me…read moreget set up with Workers Comp insurance at a reasonable price

Ana was so helpful and took care of getting us a policy immediately. On a Friday! So grateful for…read morethis level of service as it's very rare nowadays. Thank you Ana!!!

I've worked with Glen Domingo for over 10 years, and he has consistently delivered excellence for…read moremy clients. He is a true professional who genuinely looks out for their best interests in every transaction. If you want someone reliable who puts the client first every single time, Glen is the one.

Domingo and Associates has the best customer service I've experienced with an insurance agency…read more There is an ease to working with them. They are proactive and are always responsive. Glenn and team clearly operate with integrity. I highly recommend Domingo and Associates.

Just want to give a big shout out to Pedro Mendoza he went out and about on getting me insurance I…read morefinally got my license back and no insurance wanted to cover me ...but there goes Pedro and got me insurance that same day beating everybody else's price ones again thank you so much Pedro for doing an amazing job and great customer service I highly recommend Pedro

Greg Cole was awesome today when he helped me with my insurance. Fast, efficient, & saved me money…read more If you need Auto insurance give Greg a call and he will take great care of you. Thanks again Greg for being awesome at your job. You made a usually drawn out process fast and easy. Thanks again.

Ken has worked hard to assist me and my clients in finding the right insurance for our needs, even…read moreif he has to send us away and tell us that the company we are using is the best at this time.

Ken is a great resource for all of your insurance needs. He is the King of the Workman's Comp…read morearena. But that is just the start of his field of expertise. He has the capability to search carriers to find you the best pricing and coverage. Home and Auto also. I have always believed that variety is the spice of life. Ken presents the best options and solutions because he has access to so much more through the broker channel. He will always give you the best advice on where you are and might go. If all is good he will let you know. Service with Integrity.