Vali and the entire office are the best. Always treat me like I'm their only client! I really…read moreappreciate the special attention they give me. Always explain my policies in a very understandable way!

Awesome agent! Kind, friendly and responsive. Vali makes…read moreherself available to answer questions whenever you need.

Peggy Aguilar in Stan Tolesnikov's office provides the kind of professionalism, exemplary customer…read moreservice, and reliability that you wish for in an insurance agent. Peggy helped us with a complicated claims issue after our parked car was hit by an underinsured motorist, and she has continued to provide us with above and beyond customer service and good counsel ever since. We actually moved our business from another State Farm office just so that we could work with Peggy on our policies moving forward. She is the best of the best. Thank you Peggy!

Excellent customer service and support. In addition to home, auto insurance, recently added life. A…read moreclient for 25 plus years. It's not easy to find a rep that follows through on what is agreed upon when agreed upon.

I had what was an unusually low rate from another carrier (home insurance), but I wanted to confirm…read morethat I was getting a good deal, when my renewal arrived with a sizable rate increase. A close friend who's a realtor, mentioned that he refers a number of his clients to Carla's office, and suggested I call. I spoke to Maria, and shared information regarding the coverage I had recieved, and the property in question. Maria promised to get back to me quickly, and she kept her word. She let me know that I had an exceptionally low rate with the existing carrier, and should definitely renew it. She didn't try to upsell me, invent silly reasons why the existing coverage was not good, or any of the other shenanigans that too many of us have come to expect from some insurance folks, sad to say. She also shared with me other insurance options her company offers, and helpful advice around future insurance purchases. Overall, even though I didn't end up purchasing a policy, Maria and the team at Carla's office was outstanding for being transparent, helpful and responsive. I would definitely recommend them, and I hope we have a chance to work together again in the future.

I absolutely love working with this Agency. Carla has always been caring and wonderful and then…read morethe fortune of me getting Yi Lan Chan on my account was so incredible. I feel like I'm working with honest, hard working, intelligent people who care and are responsive. I wish I could have an experience like this with other service providers! Thank you!

Kinecta Federal Credit Union located in the Peninsula Center in Palos Verdes is great! Manager…read moreEmicela Caceres is very knowledgeable and provides solutions and options regarding CD rates, types of checking accounts and options to help better manage your finances. She also runs a tight ship and educates her staff on how to execute these solutions. Staff Member Omar has been a joy to work with as he processes paperwork accurately and responds quickly. Thank you Kinecta for providing great customer service!

I hate to give a one star, but it's the only way that I feel my frustrations will be acknowledged…read moreor seen. But the new ProtectPlus addition is very un-credit union like and seems sneaky. I understand that members can opt out by February, but why, in this day and age with all the online scams that exist, are we putting a price on members financial security? That seems unfair, especially knowing that we are more than likely going to see some weird things happen with finances and prices in 2025. $10 a month is nearly as much as what most Banks charge at a basic level. The fact that current members are being forced into ProtectPlus instead being allowed to opt into it on their own accord is very weird.This is such an inappropriate time to implement something like this, especially knowing that this institution has been opened for nearly 85 years and some people have probably been clients for that long. I'm also concerned as to why this choice has not been advertised CLEARLY and UPFRONT sooner to current members. I only recently found out within the last week from a piece of mail of all things, that the ProtectPlus will be pushed onto members, and we have the option to opt out of it by February 1st. Why are we just being notified now and not like 6 months ago? There's no way this new plan was just put into fruition within the last few weeks, and there's no way that in this day in age Kinecta couldn't have sent out an automated text to all members explaining exactly what this was going to be about. Email, apps, and texts exist- so why am I receiving a letter about this? Not to mention, why is this even happening at the expense of the customer? Post update to the response: I appreciate the fast response. I'm well aware I can opt out of the checking account, I blatantly and clearly already said that in my post. This post is more about the nature and implementation of this new checking account and how it's being forced onto clients instead of giving them the option to opt into it. It is sneaky, and I'm sure a lot of clients will be taken off guard by it and not realize it's been implemented and they will be unwillingly paying fees to Kinecta that they weren't aware of. It also goes against the "no fee" services Credit Unions tend to provide compared to banks. I hope those points will be taken into consideration as Kinecta moves forward with this new Checking Account.

We had Lisa Garcia work on our taxes. She did an amazing job extremely professional friendly great…read moreworth ethic. We highly recommend you come and ask for Lisa.

We had the best experience with Yeh! At the Torrance office. We have had expensive CPA'S who didn't…read moreknow half of what Yeh did. We will be repeat customers. So glad we found her! Thanks for all of your help, Yeh!

Holy cow!!! Run away as fast as humanly possible! Between my husband and I, we've been her client…read morefor well over 20 years and she's DIFFICULT and NOT HELPFUL at all. Only times I've gotten a call back are when I threatened to change agents. Seriously, you've been warned!

In today's world of reviews, business live and die by those reviews, many are truthful but many are…read morealso unjust. As a consumer I always try to be fair and open minded in evaluating those reviews and look for a pattern in them, positive or negative. Those patterns are what I make my decision on wether to purchase a product or to utilize a service. Unfortunately in this case I have to also add a negative review, very similar to what other reviewers have written about there personal experience. I have been a loyal customer of this agent for 20 years insuring all of my vehicles and boats with them and have recommend countless clients to this particular agent. As others have stated, this was a top notch agency when the previous manager Janet was running the office, so organized and offered TOP customer service. Sadly Janet retired a few years ago and since then this agency has gone from a stellar agency provided outstanding customer service to the bottom of the barrel. They are extremely disorganized, making mistakes with your account, costing you significant money, un helpful in rectifying those mistakes and worst of all deceitful as when they make a mistake, such as not canceling a policy when requested by the client, they tell you one story one day about what happened and what they are going to do to rectify the situation and then another story another day when the situation isn't rectified and they didn't follow through with what was promised. I always believe that the failures of a business starts from the top down so when I tried to bring those failures of the individual agents to Pamela Murray the owner of the agency she gets extremely defensive to the point she actually accused myself, the customer of lying about the situation, awful way of treating any customer let alone one of 20 years. I cannot say enough good things about State Farm as a company, I will continue to keep my insurance with them but I am changing agencies and I strongly suggest that you do your own homework and find an agent other then Pamela Murray.

I recoment this place ... Great service …read more... Nice service Thanks Miss Reina For youre help .

This I the WORST insurance company ever!!!! AVOID AVOID AVOID!!!…read moreSo my car right side mirror was hit taken off, not my fault noted it to insurance the next day, didn't get any call back or did the insurance make any effort to contact me, I call back a day later they stated it was my fault when they never came the see the car. They put me at fault based on the words of the opposing party even though I have physical evidence & eye witnesses . So I decide screw it they are not going to help me so its time to get the car fixed, I take the car leave it there at there designated bodyshop for about a week I decide to call to follow up because I get no updates or anything like usual, then I get told by the car fixers that the insurance company hasn't went to look at the car yet, I call my car insurance to see what's going on to find out that they were unaware that my vehicle was there. This insurance is a joke, they are unprofessional & don't care about there clients. All the employee's in the office are RUDE COMBATIVE. The lack of communication is horrendous Cant believe such a business exists! Would avoid at all costs. I will freely contact anyone who has questions about this insurance location.

Patricia and Patrick have moved mountains for me and my payroll company!!! LITERALLY could not do…read morethis without their express assistance! I am so grateful!

I wish I found this insurance agency years ago. I worked directly with Patricia. She is…read moreknowledgeable and dependable. Anytime I called her, if she was busy, she would immediately return my call. She was able to set me up with a highly rated insurance company, and got me a cost on the policy that was a decent amount less than I was previously paying. She made the whole process stress free. If possible, I'd give them 10 stars. I highly recommend her agency to anyone needing insurance.