Joe and Jessica were amazing in securing home owners insurance for a Redlands resident…read more While many are not writing new policies, Joe and Jessica made sure I was fully covered, Thank you for sticking by me thru this entire process

We refer all our home buyers to Amlani. The BEST communication and attention. Need insurance? Call…read morethem now

After AAA abruptly cancelled my homeowners insurance, I reached out to Olson Insurance with an…read moreurgent need for coverage. I worked with Sherri and she provided outstanding customer service and was able to provide 2 quotes after getting some preliminary information from me. During a stressful time, Sherri and the agency were responsive and very helpful - directing me to the right path for my needs. Thank you!

I cannot say enough about Sheri Olson and Misty P. They are an amazing team! They went above and…read morebeyond what I expected in finding me insurance for the house. Their customer service is unparalleled.

Thank you for the life quote Bryant was very helpful I appreciate you. Thank you for explaining…read moreeverything in detail I learned a lot!

Great customer service really helpful I definitely recommend Bryant for your insurance needs book…read morewith him ASAP !

This particular Redlands branch is consistently 5 stars for customer service, wait time, easy…read moreparking, just about most of my DMV needs. Special thanks to awesome agent Kody this past Tuesday! He was welcoming, courteous, knowledgeable and very helpful! My total wait time in and out for a DMV paperwork issue was about 5 minutes! I feel like a valued member of AAA for all their variety of services, but especially because of the local branch support from this Redlands location!

Edward Apostol is an amazing person. He goes over and beyond his duties for you. I will…read moredefinitely be doing more business with him and this AAA branch. Keep up the great work

My girl here is Debbie! Although we have never met, when I call she knows me and my story. I've…read morebeen working with her for about a year now. Originally it was because my mom's home owners insurance was with Mercury (Through Arroyo) so I had to contact after she passed and make changes. I kept needing to make changes in the beginning and I'm sure Debbie hated me at some point! Because of the great service, about a month ago, I decided to shop around for new auto insurance and knew Debbie would take care of me and she sure did. She helped find a new company and a policy that was almost exact so I switched and saved 1/2 of what I was paying with my old auto insurance company. Very pleased with that and that I have this company and Debbie I trust for future needs and to refer to family and friends.

First impression when I walked in; The office is very clean and well decorated & looks very…read moreprofessional. I came in for auto insurance. I had a suspended vehicle and couldn't find an insurance company that would insure it in order to get the suspension reinstated at the dmv. Don was amazing, very friendly & kind. She was able to get my car insured & reassured me it was no problem. Because of her I was finally able to go to the dmv and take care of everything same day. No more run around going back and forth Thank you so much!!!!

I came here to request a quote on car insurance I was able to find a great price! The customer…read moreservice was amazing and the best part is they do not charge you any fees to add or remove vehicles. I was paying extra just to make payments at my other insurance office, I am glad I switched to First Empire.

this place is a fraud, they sell you insurance take your money and pocket it, I originally found…read morethis office while looking on yelp since I live around the area, there's a man there by the name Juan Martinez who is the one I spoke to, he gave me a cheap quote and cheap down payment wich I couldn't deny, when it came down to paying he said he would meet me, wich I found odd but agreed to it because my previous insurance came to us. we met and I Gave him the cash, he told me I would receive it thru email and sign thru there, it's been 3 months and still nothing, upon calling and calling I get no answer and seems like they are ignoring me. I've looked up to see if he was licensed to sell and thru the California Website and found out Juan Martinez is not licensed to sell, that grew suspicion, so I looked up the license number for the company and saw only one person is licensed to sell and it wasn't Juan's name, upon further research I found out Juan Martinez is an illegal in the country with no permit to work in the USA. I have already filed a complaint with the department of insurance and I will follow up with complaining to the better buisness bureau. yes it's my fault for trusting this man, I should of known it was a red flag to meet him to pay

We've had such hassle with other insurance offices. Hit and Run took care of us so quickly and…read morehassle free. We were in and out in 20 minutes with better and cheaper coverage than we'd ever had previously. This is the way!

I'll start by saying that I judge businesses on their looks, how personable and and professional…read moreemployees are with me. Joel met every one of these requirements and went above by explaining a few things without having to be prompted. I came in with a long shot/ confusing registration delima and Joel was able to give me clear step by step on what I needed to do next.

My name is Edwin Alvarado and would like to express my appreciation to Veronica's insurance for…read morehaving a such a professional employee like Hector. He's very efficient and made my life easier when it came to renewing my policy. I'm truly grateful! Keep up the good work

The WOMAN at this location is beyond DISRESPECTFUL (she said they only have her and the man…read morestaffed). I will 100% be CANCELING MY POLICY because of my visit. I've only had a policy with the company for a month and this was my very first interaction with the employees in person. I called ahead of time to make a payment over the phone and was told I wouldn't get a transaction fee for in person so I go in person to be told I still have to pay and $18 transaction fee. I was being helped my the man but the WOMAN aka the banshee, kept chirping behind me and talking down to me, when I said I was going to Yelp about the situation she told me I'd be putting her job in jeopardy bc it's only them there and then proceeded to tell me that THEY DIDNT HAVE TO HELP ME AT ALL. The banshee kept interjecting as this is a small office I definitely felt cornered and attacked. I sincerely hope this woman does get reprimanded, I'll also being calling corporate for a more formal complaint.

I contacted this office because their information appeared on paperwork related to my policy…read more During my conversation, the agent made negative comments about the insurance professional I have worked with for years, which I felt was unnecessary and very unprofessional. Based on my one interaction, I was disappointed with how the situation was handled and would not recommend this agency.

Today we attended a tax seminar hosted by Marshall Life & Financial Solutions (MLFS). Victoria…read moreMarshall opened the session with brief remarks, followed by Adrien Barajas as the lead presenter. From the outset, the presentation was incoherent. Adrien jumped erratically between topics, clipped terminology mid-sentence, and attempted to showcase expertise through jargon that ultimately backfired. His use of a graph depicting tax history and national debt felt performative rather than informative--a clear turnoff. Mentions of Roth conversions were casually dropped, seemingly to entice attendees into future consultations rather than to educate. At no point did either presenter cite their professional credentials, nor are any verifiable designations listed on their website. This lack of transparency raises serious concerns about the legitimacy of the material presented. The venue--a community room at the local library--was poorly maintained. We were forced to relocate due to visibly dirty tables and stained surfaces. The acoustics were equally problematic: excessive echo and ambient noise severely undermined any attempt at meaningful communication. It's unclear why MLFS couldn't secure a venue that meets basic health and presentation standards--such as a clean, carpeted hotel conference room with proper sound insulation and equipment. Victoria encouraged attendees to grab snacks as the session approached lunchtime, triggering a chorus of crinkling bags and chewing that further disrupted the already fractured delivery. Overall, this seminar failed on every metric: content quality, presenter skill, venue hygiene, and professional credibility. Within 15 minutes, we were compelled to leave--astonished by the lack of coherence and institutional rigor. It was, without exaggeration, the most poorly executed seminar we've ever attended.