One auto Lighthouse Insurance $370 One auto Geico $136…read more Which one would you pick? Not only was it a bad decision to go with Lighthouse I had no one that wanted to help me even go through my policy. Finally, I got Scott to help me which was very considerate. You would think as a customer they would help you save money ... tell you to cancel go with a different insurance company to save money, but they don't offer any help like that and I don't know why

I have been a client of lighthouse insurance for several years now. They are a fantastic, locally…read moreowned and operated Erie Insurance provider. I love the fact that it is a locally owned small business that has the backing and resources of a national company. So, I get all of the benefits and perks of a large company, with the personal attention and exemplary service of a small business. We recently purchased a new vehicle on Saturday, when the offices of my local representative were closed. However, when I sent an email to my point of contact, it was responded to within hours! This is what fantastic customer service is! I go out of my way to patronize and use locally owned small businesses. Sometimes this means that you will not always have access to some of the benefits you might get with a larger company. But again, being a locally owned office that is part of a national company is getting the best of both worlds. Wow we only have our automobiles insured through them, they also provide homeowners insurance and a myriad of other services as well. I cannot recommend them enough!

It can be challenging to shop insurance but Phil and Neal made my experience super pleasant. I…read morealways received timely and honest answers to all of my questions. My husband and I use them for both home (primary and rental properties) as well as our auto policies. Even if you aren't looking to switch insurance carriers, I would strongly suggest giving them a shot!

From the owner: Old Bay Insurance Agencyread more

I would never recommend this group. I have waited three weeks to be contacted back when I thought…read moreit would be the next day. I called once last week and was told that the agent was in but busy and still did not call me back!!

They have always been helpful to myself and others I have sent their way. I've been working with…read morethem for 13+ years. Great staff always pleasant. They have gone above and beyond in my opinion.

Dan Friel is a wonderful example of a man doing a very good job. I have been with State Farm close…read moreto 50 years and have never been disappointed( first agent also very good but retired). His office staff is very good and is businesslike, making the client feel well served and solved problems quickly. E H

We have been a State Farm family for over 20 years. Dan definitely makes us feel well cared for. I…read morealways feel as though I can pick up the phone and call when ever I have a problem. The story I always tell about Dan that will give a clear picture of how amazing he is - is the following. We had just had a major hurricane come through and a rather large tree had fallen on our shed, destroying it. Dan promptly came out to examine the damage. This is not the extraordinary part. As he was leaving he noticed we had carpet out front for the trash. He inquired about it and we explained that due to power loss our sump pump was not working and our basement flooded. His response - "Your covered for that." Seriously - who gets that kind of service and knowledge about you as a customer. No one better!!

This agency has great agents that take their time to make sure policies are correct, and they are…read morewilling to go the extra mile. Not only have they saved me hundreds of dollars, but I received extra coverage at the same time. They have even looked for extra policy discounts for me that my old agency forgot to add. The agents really do care, and it's hard to remember that each person has a different experience. I've never had issues with them, and I've been with them 5 years. Every time I call up to the office, an agent always answers. If I have a question, I can reach out by phone, text, or email. If one of the newer agents do not have a specific answer to my question, they will reach out to their supervisor or manager and get back to me that day or the next business day. I barely knew a lick about Insurance before switching to Donaldson and Emerson with Erie, and the agents educate me on my policies every time I call. They helped not feel dumb to ask a question, and they were patient with me. It seems like They would rather be correct than to misinform the customer. Please do not let 2 personal bad reviews from months ago turn you away. Give them a try! I went from AllState for 10 years to Erie with Donaldson and Emerson, and I truly am a happy customer, and trust in this agency.

This agency has a huge issue with its management and ownership. In a totally unprovoked attack, in…read morefront of my family the owner of this agency, Denis Emerson cursed me out for leaving his newly acquired Erie agency in Olney. As Mr. Emerson shouted like a crazed, un-medicated psych patient, called me an A-hole and advised me that he would "have the last laugh". I hope that all new potential clients learn more about this agency before buying a policy. I would high recommend another Erie agent.

All are satisfactorily got it right for a reliable car insurance company @ Debbie Harts branch of…read moreStateFarm Annapolis , staff are knowledgeable .

Absolutely great customer service! Debbie always does what she says, calls you back, and goes…read morebeyond what is required. I would recommend her for insurance and investment products.

Lee Colbert is a consummate professional, and very personable. I have never had a bad or negative…read moreexperience in over 25 years! Very, very pleased!!

From the owner: How much could you save? Call for free quote now!…read more As an Allstate Agent in Annapolis, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.