Wow, I never thought I could get a better price than Progressive through ERIE Ins,. but Geico blew…read morethere socks off. Polite, Friendly and got me great renters insurance to boot. I got more coverage than I had with Erie at a lot less. My agent Adam treated me with respect and made switching an easy no hassle process. I can't recommend them highly enough. They blew the socks off progressive, ERIE and everyone else. State farm was hundreds more. I couldn't be happier with my Agent Adam or my Company (GEICO) they really can save you hundreds and you will not be treated better by ANYONE!! If you want to save a ton of money and really be treated well check out Geic0 at 585-271-2886 0n 340 West Henrietta Rd. It will be the best call you ever made.

Homeowners Beware! Horrible! I had ice damage from an ice dam. As soon as I called in the claim,…read morethe claim rep kept saying wind damage. I said no, why do you keep saying wind when I said ice dam. Totally didn't listen to me and angled to deny the claim from the beginning. Awful way to treat customers!

I simply cannot say enough about the good people at Brighton Pittsford Agency. I always found…read moreshopping insurance or changing/adding coverage to be an arduous task. Tom & Judy at Brighton Pittsford Agency not only eliminate the hassle, they actually make the process easy not to mention their response time is second to none! They are decent and honest people that have never once tried to sell me something I do not need. In addition, for the first time ever I can honestly say I fully understand the coverage I have because Brighton Pittsford Agency takes the time to make sure I do. I would strongly recommend Brighton Pittsford Agency to anyone who would like to do business with individuals who have the utmost integrity and recognize they are dealing with people, not just policies. I am 100% satisfied!

Expensive, rude and a horrible business model. They charge one flat rate on taxes. My taxes are…read moresimple... married, one dependent. And they charged me the same that they would charge a business owner. My father who owns multiple properties and businesses pays $160 for his taxes. Allied charged me $100 more than that for the most basic tax return ever. Then when I complained and asked questions, they became rude and took off $10, saying that's the best they can do and they're cutting me a break. Also when my taxes were in their hands, I had to call multiple Times to find out the progress, because we didn't hear anything for over a month. Do not go here. They take forever to get anything done and they are rude and overpriced.

We used Allied to 'fix' our business and personal taxes from another accounting firm. We were very…read moresatisfied with the results. When we needed any guidance, Ken was available by cell phone and answered all of our questions. We have referred two friends to Allied who have been pleased with their tax liability results. Allied is a comprehensive firm that handles more complex tax returns. That's been our experience. It does take some time to get your taxes completed, but it's worth the wait. We recommend Allied for tax service.

The people that work there are always on top of what service you need. All the people that work…read morethere. Our go to person is Ricci. I cannot say enough positive words about her.

called today to get my 1098. First person at the Rochester…read moreoffice had no idea whom to talk. Tried three other locations, two did not answer at all. Third location answered and put me into voice mail. its Thursday at 3pm really? Scott Sullivan called me back from Rochester from the first call. send an email to Kristin Thorton which was great. In the email he ask her if she is the person to provide this. Really? So he does not know? Disorganized mess!

I worked with Frank Sardina at the Buffalo office and I couldn't be happier with his expertise and…read moreexperience. Although I have purchased a home before it was not in NY. Frank was able to walk me through the differences between states and help me understand the process of purchasing a new construction home. After the first conversation I felt at ease that I could trust him to get our house funded. Frank was also very responsive to my calls, questions and concerns. I highly recommend him to anyone purchasing in and around the Buffalo area and will be using him again if I need a loan broker in the future.

I would just like to say I am quite thankful for this bank and their employees. I am on the upturn…read moreof recovering credit after far too many hospital visits. I still had a few left over but had manage to recover back to 600+ as well as having a stable well paying job, it was time for a new vehicle purchase since I've been without one since April when my Camaro broke down. But as you know, credit lenders aren't so quick to forgive even with a nice salary and rising score. Banks everywhere were holding it against me or asking for outrageous downpayments. I'm also in the middle of having to move because of promotion, I can't dedicate that much to my car and still have a home as well, I'd rather lose the vehicle, figure out how to make it work for awhile than just be homeless. However I passed Van Bortel's used car lot and picked something I could more than afford. Sadly the question still was, who would trust me. But with Van Bortel's help and Canandaigua's trust, I was able to purchase the vehicle with only $2,000 down. I will forever be grateful for this and would in no way let them down. Thank you for making my life easier.

We have all of our commercial accounts through LNB - we enjoy the attention and courtesies our…read moreaccounts receive and the fact that we can always approach our banker with new investment ideas and advice - this is a bank that supports local, homegrown businesses and we are so happy we switched over from the larger banks.

It should be zero stars, not one. We have our mortgage through them and after experiencing hail…read moredamage, LNB, was absolutely horrible throughout the entire process. We spent weeks after the damage trying to coordinate with insurance and providers to fix our home. This included hours to be available and have to take off work while we get quotes, inspection, etc. This was actually the easy part!!! We received our check from insurance and deposited the check that was signed by the bank as well. From there on our every single thing was a process that included emails and phone calls and time spent to actually get access to pay the providers to do the work. I've spent so much time on this that LNB should be paying me per diem for the hours I'm putting in. We had different providers that we needed to contact with because the roofer does not do siding work. 1st issue - the roof is done and all paperwork and contract are sent to LNB. Can we pay for the roof now? LNB says I have to come into the bank. Thats not exactly convenient due to my schedule so I ask are there alternative ways to get them paid such as electronically considering we are in the 21st century and I was told no until I spoke with the manager. Then there were alternatives but wait! We really are only supposed to give half of the funds out at this time. But what about the roofer? Surely, he should get the full amount. Well it needs to be approved and finally it's approved and the actual money that was sent from the insurance is now in the hands of the person that completed the roof!!! Well done and thanks for taking up my time on this! 2nd issue - hey LNB we signed a contract to do our siding and here are the documents and contract. The siding company needs some money to purchase supplies. Oh geez, thats something I'm going to have to get approved because LNB would need it to be completed to get paid. Ummm, they need some of the money to do the work. Ok, let me see if I can get approval. Again, we don't have money in the account to utilize it and complete the job we have to go through this ridiculous process just to get the work started. They heard back and they can release the money requested from contractor! Hooray! 3rd issue - oh and after the work is done we need to do an inspection. Sure, come on over whenever you want! Oh, but who is paying for this inspection? Well it's $150 and we usually take it out of the insurance funds. Oh, I see. Was that something the insurance coverage put in there to be done? Well, no not specifically. Ok but we are not requesting an inspection and insurance is not requesting an inspection so surely the entity that wants the inspection would be covering this? No, actually if you don't complete the inspection we can hold the insurance funds. Got it! Here's a better idea for LNB. The next time we have an insurance claim on our house and you keep control over the funds I think you should file the claim, coordinate with providers for quotes, schedule the service and compensate them with the insurance money. It's all good. We are currently looking to change our mortgage provider and never walk into one of your banks again. Thanks for the amazing customer service. As you say, "it's all about people"