I gave them two stars because at least someone did call me. Unfortunately, I was driving at the…read moretime so I couldn't give him the VIN numbers of my four cars and other information he needed for a quote. I asked him to send me an email with his needed information so I could get it for him at my first opportunity. No email. I sent an email to follow up with them .... crickets. Business must be good to alienate prospective customers.

Amazing team! Professional, diligent and all about their clients. Highly recommended!read more

925 Partners is the best agency , hands DOWN! My husband and I been using them for about 2-3 years…read morefor trucking commercial insurance. Our agent Thomas S & his team ( Lacey , John & Megan ) are so professional. They are always one call away whenever we need them. And their insurance rates are extremely affordable. We've been recommending them to all of our friends! If you're reading this, give them a call you won't be disappointed! Thanks Tom & Lacey for all your help!

This agency helped me and my trucking business get started with affordable insurance. I appreciate…read moreJohn Wallace knew all the insurance requirements and didnt sell me more than i needed. His people are helping me on my personal insurance too. thanks

So, I have had no issues with the insurance itself. Yet. I have been with State Farm for almost a…read moreyear for auto insurance, and they are cheaper than all the others. I have not filed a claim yet, so I can't speak to that. However, I have had nothing but issues with the Kim Lego agency, both personally and professionally. Personally, when I signed up for auto insurance, Raquel Gonzalez helped me. Raquel said she was going to "bundle my insurance" to save me money but did not explain it. I ended up with auto, renters, and life insurance that I did not need. I canceled the rest as soon as I realized what she had done and only kept the auto insurance I had requested. I was confused because a third party kept calling me to get my health info, and I did not know why. So, selling extra products is unethical, but I let it go. Professionally, I have had my 02-15 life, health, and annuity insurance license for almost a year, and I applied to the Kim Lego agency just to see how different agencies operated. Maybe I would find something I liked better than where I am at. Who knows? I had a screening interview with someone named Kristina Leonard ( who is not mentioned on the "team page" of the agency website). When I asked who she was and how she was affiliated with Kim Lego Agency, she sounded offended and replied that she was "Kim's executive assistant." She rudely asked me why I wanted to work there, how much I wanted to make annually, and if I could commit to a 9-5 schedule. That's it. I answered her questions, although when I told her, that salary depends on how the salary/commission structure works, but I would like to make as much as possible, she rudely snapped, "What? You can't give me a number of how much you want to make each year?" She was 6 minutes late for a 15-minute phone screen that lasted less than two minutes, and I was not allowed to ask any questions. The next day I received a generic email about how "we have chosen to go forward with other candidates." I am not sure why I was rejected when having my license already puts me ahead of a lot of candidates. I believe Kristina simply did not like me because I asked who she was and tried to ask questions about the position during her phone screen. She was rude, short, and not pleasant at all. After reading some of these reviews, I see that no one else seems to have met Kim Lego. Is she even real? The bottom line is to go with State Farm but pick a different agency.

Switched from another agent to this one. Overall great service from Kim's team. Haven't spoken to…read moreKim personally.

Great service and an honest experience. I myself have my home insurance with We Insure. Peter is an…read moreawesome guy. Really looks out for me and explained my insurance, both the good and the bad. Was so happy to get someone knowledgeable about Insurance in Florida. Give him a try, I am sure you will be impressed.

Angela King and her staff are simply the best! I'm very happy to have my car insurance with her…read moreoffice and they are great in everything they do.Highly recomended.Allstate shoud be proud to have pure gold in their company!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Saint Augustine, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more. I'm proud to work with a financially sound and stable company like Allstate. They've been protecting families and their assets for over 80 years. I'm committed to helping you protect not only what you have today, but to also prepare for tomorrow. I can help you understand how insurance is a part of your "safety net" and a cornerstone to your financial security. Together, we'll work to evaluate your coverages and select flexible payment options that work for you.

Brenda as well as her staff have been so helpful and professional to work with. Always considering…read moremy needs as my situation changes. I am very pleased with the services they offer and the extent they go to earn your trust !

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I'm here to help you protect what matters most in your life. Stop by any time for a free quote on your auto, home, boat, motorcycle and many other products. We'll also provide a free financial review!

I looked to Jeff because I already knew he was a consummate insurance professional in Jacksonville…read moreand he lived up to, and exceeded my expectations. As an agent with a vast network of property and casualty insurance resources available to him, he immediately went to work by analyzing my homeowners insurance and providing me with the same level of coverage at just a little over one third the cost of my current annual premium! Since my homeowners insurance is tied to my escrow, Jeff helped me make a seamless transition to the new plan and now I can look forward to significantly lower mortgage payments going forward! I highly recommend using Jeff for all your auto and homeowners insurance needs. He is a no-nonsense professional who will give you the confidence that your property is protected; a very important thing here in coastal Florida!

I want to endorse Jeff Stoneking with Brightway Insurance. I initially asked Jeff to provide a…read morequote for my auto insurance. I was pleased to hear he had access to the majority of the major carriers and even more pleased when he was able to save me over $200 per year for both of my vehicles. My next move with Jeff was to inquire about Home Owners Insurance. My experience was SO POSITIVE that I now use Jeff to not only insure my primary residence but to also insure my investment properties. I want to close by adding that Jeff has been a GREAT partner in my Real Estate Biz. There are many transactions that will not close until the Property Insurance is put into place. Jeff is Honest, Trusted, Pro-Active, and his Follow Up is 2nd to none. Thanks David Neves Top Realtor in Northeast Florida

On 9/17/19 I got a flat tire on the side of the highway around 9p.m. I was unable to get the lug…read morenuts off to change the tire myself. So, I called roadside and was assured they would send a tow truck right away as well as the police to block off the lane as it was on a bend and we weren't visible until you were right up on us. After 3 hours of Kemper telling us police and tow truck were on the way, I demanded to speak to a supervisor. I spoke to supervisor Moses and was told "I guess nobody feels like changing a tire" and that roadside would not be coming. We had no other choice but to leave the car on the side of the highway, get a hotel and wait until morning to see if someone felt like changing a tire then. The next morning we called roadside again, were hung up on 2 different times and it took over an hour before they dispatched a tow truck driver. I have tried to get in touch with customer service since then and no one will call me back. I spoke to my insurance broker, Mike Heasty's staff to have them follow-up with customer service as I had devoted enough time to this matter without results and, after multiple phone calls as well as an email, no one from his office will return my calls/email. I am still in shock that Kemper's roadside gets to pick and choose when they help their customers who are stranded on the side of the highway in the middle of the night.

I am not good when it comes to any kind of insurance and my recent insurance sent me a letter…read moresaying I have non-renewal. I asked a neighbor who they use and I know her husband looks into things real well. She gave me the phone number to Shapiro Insurance Group and Elizabeth Brown from the company answered the phone. I told her who I was and my situation and she told me she would be so happy to help me. Because I was so happy with her help I asked her if she could help me with automobile insurance and that is what she is working on right now. Elizabeth is wonderful, helpful and so great to talk to on the phone!!

Terrible service and they will try to overcharge. Hard pass, try any other insurance company (will…read morelikely have better rates)