HIGHLY RECOMMEND! Judy Samuel and her team have gone above and beyond for our insurance needs. We…read morefeel so secure knowing our home and automobiles are covered by one of the top insurance companies in the nation. The kind folks in Judy's office are very detail-oriented to get the job done right. Judy also has many options for Life Insurance and spent a lot of time answering our questions to help us pick one perfect for our needs. FIVE STARS - WELL DESERVED!

I went with a friend of mine and we walked to the door only to be snubbed by the insurance agents…read moreinside. It was clear they did not care if we had insurance or not

Do not fall for their lies. I signed up for insurance for $167 a month with the Drive Safe & Save…read more"discount". It jumped to $171 ($4 big whoop) and I accepted it. Now my bill jumped to over $200 a month. When I asked for an overview of why the drastic increase I got back, and I quote: "Drive Safe & Save® is included on this vehicle. The discount changed from $84.24 last term to $175.06 this term. The general rate premium for this vehicle increased by $183.27. The insurance industry is increasingly using data and advanced modeling to improve how policies are rated. The Enhanced Rating Plan now uses over 200 rating variables, compared to about 75 previously, to create more personalized and accurate premiums. A greater amount of data from third-party consumer reports will be collected and used within rating models. Examples may include: Vehicle Information Driver Information Prior Insurance History Claim Information Annual Mileage Consumer Credit Information Vehicle Safety Features We do not have any specific information other than described in the first paragraph. So, the premium increase is adjusted according to statistical data involving risks and exposures in any given location, vehicles, and claims. Please refer to your Renewal Declarations that were mailed to you, or you can locate the document in your State Farm account online or on the app. We have other discounts that may be available to you, including bundling with other policies that may benefit you, such as a Homeowners' or Renters' policy and/or a qualifying LIFE policy. Please give us a call if you are interested." Three things standout to me on this. First, the statement, "We do not have any specific information other than described in the first paragraph. So, the premium increase is adjusted according to statistical data involving risks and exposures in any given location, vehicles, and claims." That sounds like "We want more money" to me. Also, I have had no claims submitted in YEARS. Secondly, this sounds like a template response written by AI and it noticed the mistakes so it made up the previous paragraph. Lastly, they try to sell me MORE to "discount" the rate. I call BS and will be leaving State Farm after almost 15 years to find an agency that treats me better. Do not trust Jenny Stewart's branch of State Farm

I submitted information online and this agent's office responded. I got a quote on April 1st for a…read morepolicy I needed April 18th. The licensed person put an effective date of April 1st. I never asked for that date, not insinuated the need for that date. The next day April 2nd I followed up to solidify the quote and mentioned, for the first time when I would need the insurance (April 18th). I was happy with the quote and indicated that to the licensed person. I went out of town and came back to follow up and purchase my insurance on April 15th and the quote had increased by almost $30/mo. I asked why, bc I had a quote. They told me bc it was noted as Effective April 1st it could not change. I called SF CS and asked them if i had a quote given to me on April 1st would it expire by April 15th. They said no you should be good. I told him, online you get a quote and it usually expires in 30 days. Yes, you should be good, they said. I also asked if their was a rate increase and he indicated, no. The next day I called Jenny Stewart's office back and they said we have nothing to do with it we just place the effective date and it spits out the price. I don't doubt that is true, but read on. I called SF CS again and they stuck to their guns about the quote should remain the same. They called Jenny Stewart's office and altered their story. Why? I do not know. It's a guess, but they told me that she would call me to explain. Did I get a call? NO! The reason for my rant. I got an email at 5:19 PM, at the close of the day saying the they had a rate increase on April 15th. And that was it. Jenny Stewart obviously did not want my business! I surely do not recommend her!

Great Rates and Great Service. Wouldn't use anyone else! Josh even saw a crack in my windshield…read moreand emailed me that I could get it replaced on my auto policy for a $50 deductible. That is caring about your customers.

The company has been good to us in the past.The problem I am having with State Farm is a very angry…read moreperson on a motorbike rammed his tire into my back bumper of my 2011 CTS COUPE CADILLAC and broke the bumper. This happened on 07/19/2026 around 3:15, and between 3:19pm at 9150 N Tarrant Pkwy,North Richland Hills,TX 76183.The biker drove away from the scene.That is a hit and run, by Texas, State law and it is against the law to hit a person and run away.I did call NRH Police Department and they came out and I pressed charges on the person if they ever find him.I was on the phone talking to 911 ,the person is a Caucasian man guessing about 20 or little older.The number on his motorbike On the windshield was 701. He had on all black biker clothes. He was wearing Motorcycle gloves with allies, steel protection balls on them.I could not get his license plate. State Fram Insurance tells me that it is not a hit and run. Vandalism because the person was mad when he did it. I have never in my life seen this person. I am 100% disabled American senior man. The Insurance company want us to pay for thier policy ,but they are quick to be a professional bully to us and refuse to fix our vehicles.

I would stay far away from this Insurance agency if you're looking to get the best deal. I was…read moresent incorrect information on my current policy, which ended up costing me a lot of money and for my new lower cost insurance company to be canceled due to their mistake. you would think as much as you pay for the agents could send over correct information. Never once did they own up to their mistake. I ended up canceling all my other policies with them and went with another State Farm office nearby. it was definitely a good decision!

Great customer service, they explain everything very well and they have very affordable prices…read more I definitely recommend

you can always rely in pronto insurance to get the best quotes and accommodate to your needs. one…read moreof my best experience with an insurance and as for the costumer service they are excellent and extremely helpful. thank you to the whole staff at pronto insurance at 3209 N. Main st Fort Worth Tx. Edward, Katherine and Marisol. Definitely recommend getting in business with them!

Last year, my long-time insurance agent retired. On a recommendation, I moved our entire book of…read morebusiness (personal, commercial, and rent properties) to the Bristow agency; and have never regretted it for a second. His staff is constantly finding ways to maximize my coverage and save us money. Just yesterday I got an E-mail, out of the blue, reminding me of savings available if I have passive security measures on our vehicles. This wasn't a mass mailing, either. It was a direct, personal E-mail dealing specifically with our coverage. These folks are patient and they care about their customers. I couldn't be happier. Well, they could send me a cake. That would make me a little happier. But other than that...

Choose another agent!!!! My monthly premium had been raised from $160 to $300 and I contacted the…read moreoffice to find out why. One of my vehicles was twice as much as the others. Over a 5 month period, I emailed and spoke with the agent several times and he said that he was still checking into it. I finally decided to change agents since nothing was getting done. After going with a new agent, Frankie Robbins, I called their office and asked them if they could find out why my rate had been raised. Their office said they would look into it and call me back. Within 15 minutes, their office called me back and said that the vehicle in question was not receiving the multi-car discount and homeowners discount which was what was making the rate higher. HELLO???!!! Why did it take over 5 months for the other office, Jerry Britow's, to not see this and take it off. PURE LAZINESS!!! Would love to have the overpayments back!!!!

Thank you to the team at J.B. Gross! My mother signed up for insurance fifteen days before…read morediscovering terminal brain cancer. She had a ton of medical bills, and the plan Keitha recommended fortunately covered it all. Not only was it great advice that saved us a ton of money, but also helped us manage thru the many confusing bills we received post hospitalization. When she moved over to Medicare they again made the confusing simple, enrolling us on a plan that covered the expensive treatments my mom tried. After my mom passed they were still there, first as extra support and second helping to cancel my mom's plans while we dealt with her loss. JB Gross and his team know their stuff, will help get you the right coverage at the best price. It is the caring and support they offer beyond that makes them truly unique.

Paul and his team are compassionate, trustworthy, and kind! Our family has always had an excellent…read moreexperience here. We recommend them to everyone we meet! Thank you guys for everything

I used this agent for a couple years on 5 policies, they only lower one premium once for one…read morepolicy. So, several years all my premiums just going up. But, the worst wasn't premiums it was customer service on a big complex claim. The staff offered little to know help on the claim. I was lost and frustrated, so I called Paul the owner. He just gave me attitude. Then lied to my face said he would call after we spoke. I asked the adjuster a week later if anyone from Paschall had made a call on my behalf, he replied no.