I just reread my 2022 review and I stand by every single word…read more It's March 2026 now and X Out has been coming out quarterly since I moved in. They are extremely responsive to questions and requests for additional services. My house has been virtually bug and rodent free for four years! From the beginning I've had the same technician come out. Isaac is fantastic! He's friendly, professional, and thorough. I love the consistency and reliability. I would absolutely recommend X Out to anyone in need of through, consistent, and reliable service!

Used them before and they originally were great, but then they started to no show for appointments…read moremultiple times due to signing only 1 contract and not 4, and then began openly spamming me nonstop with emails and phone calls. They would schedule appointments without even confirming them with us, upsetting our rental customers, and were difficult to get ahold of to adjust any prescheduled appointments. We then had to deal with TJ. TJ harassed us, calling back to back if I didn't pick up and ignoring our texts asking that he just please text us. When we picked up TJ sounded high, and even referred to me as "dude", while calling me repeatedly despite me declining the call, making think we had an emergency with one of our customers. The owner Heath is trying to come up with excuses, but wasn't on the call. Nobody yelled at TJ. We told TJ to stop calling us repeatedly if we didn't pick up like a jilted ex girlfriend, and to please text us instead. Also, we had signed up for autopay and get about 3,000 emails a day. TJ was especially rude, condescending, and just about the worst person we have ever had to deal with. The fact that Heath is okay with it is telling. Attaching phone records as proof since Heath wants to lie and claim TJ only called us once today.

Gabriel sprayed for termites and insects. Pricing was very reasonable. I would definitely…read morerecommend him to everyone.

Very knowledgeable and great customer service. Honest and communicated in a very timely manner!read more

Joesph was informative, professional, and did great work! Will definitely call Critter Evictor…read moreagain!

Investigating my attic and roof for entry points was impressive. Their service was quick…read more Thank you, Critter Evictor.

Always very professional and friendly. I have been using active for many years now. I will continue…read moreto stay with them.

I was using Aptive for many years for multiple rental homes. I had recurring issues with pest…read morecomplaints from many tenants and guests and thought maybe those were just outlier issues. Then one day I had a report for roaches and mice that they' said they sent a special technician to treat for. After multiple appointments and lots of rental revenue lost due to cancellations, I called Alta Pest control who were able to resolve it in less than 2 weeks. I tried cancelling services with Aptive only to get a complete runaround from them trying to avoid cancelling services. Now that I've almost made the complete shift to Alta, I realize that Aptive has basically been a scam all these years. The incompetence and lack of quality of service is something I've been dealing with for too long. Overpriced and underserved for way too long. I hope this lesson helps someone else get to Alta before they sign contracts with Aptive.

Orkin (5411 Bandera Rd. Ste. 307, San Antonio Tx 78238 Branch) use to be a great company but they…read morehave gone seriously down hill and I would stay far away from these dishonest and incapable people. They sold me a rodent ridge guard, pest control radian barrier for my attic and something called PC Standard-EOM7. I was misled about what it was I was purchasing. I was led to believe that the pest control chemicals were built into the radiant barrier and I was totally shocked that when the day came to install, they just sprayed bug spray around in my attic and put in cheap insulation barrier. They were suppose to do the entire attic but they missed about 1/4 of the attic but charged me for it anyways. Then no sooner than about an hour after they left, a lot of it fell down, they pushed some overhead ceiling lights out of their spaces and knocked out a panel of insulation from the floor of the ceiling. They came back and "fixed" it. They put the radiant barrier back up. Cleaned up the fallen insulation and tossed it away (ummm...pretty sure that is supposed to be up there), and put the lights back in place. I was then told that I owed them another over $2,000 because they can't do math. I signed a contract for a specific amount, I talked to the manager of the office about it and I paid the contracted amount that was agreed upon. He (James Junious) said that I paid what was agreed upon and he said the matter was closed, I did not owe any extra because I did not agree to the higher price and in fact, they never actually finished the promised job. I was promised the entire attic and that is not what they did. Fast forward several weeks and today, I get a bill in the mail for $2,327.86! I paid the contracted amount in full, I talked to James the day of the job and had this resolved. He told me it was resolved and now he send me a bill?! I tried to call the number provided on the bill and it answers and hangs up without giving me a chance to speak with a person. The job was a hot mess, done very unprofessionally and incomplete. They clearly have incompetent sales people who can't do math. I had a budget and it was where I wanted it to be. Had they been honest about the price or not trying to rip me off after the fact with a bait and switch scam, I would not have agreed to this service, which clearly they could not accomplish correctly. They are bug people, they need to stick to bugs and not try to get into construction. Leave that to the construction companies because they failed miserably. They still have not returned my calls to sort this matter out but I have paid in full and they are harassing me over their error. I am not happy at all with the work done, with the way it has been and is still being handled. I would highly recommend staying far away from Orkin. I will be firing them if I can ever reach them or they call back. Do not do business with them. They are not the credible and good quality company they once were. So disappointed! I have been using Orkin for over 20 years but that is going to be coming to an end as soon as I can get a hold of them.

We were disappointed by the pest control service for several reasons. Firstly, the treatment did…read morenot effectively address the issue--instead of eliminating the pests, it seemed to drive them indoors, worsening the situation. Secondly, we experienced inconvenient and unauthorized charges being deducted from our bank account without receiving proper receipts. When the receipts indicated no charges, we expected that to be reflected in our account, which unfortunately was not the case. Additionally, it appears that Orkin operated under a contract different from the one we agreed upon, with different schedules and payment terms. We did not receive our account number, which prevented us from registering online and accessing essential information. It was only after we called to inquire about the unexpected charges that we realized the worker had not performed the necessary tasks. After canceling the services, we took matters into our own hands, purchasing our own pest control equipment for less than $100. Within a day, we saw significant improvement, including the elimination of most spiders, even a black widow in our garage, and a noticeable reduction in insect sightings inside our home. Don't let them rip you off and fill out your own contract, don't let them write it for you because it's barely noticeable in the copy receipt.

I'm really happy with my experience working with Elevate Pest Control. I have some rental property…read morein San Antonio, and I needed a company out fast for an inspection. Kason, the owner, got back to me within minutes of reaching out--super fast response time, which I really appreciated. My renters were seeing ants and spiders, and Elevate came out quickly for an easy, no-fuss inspection. The technician, Rob, was very thorough and clearly experienced. He not only handled the inspection well, but also gave my tenants some helpful tips, which I thought was a nice touch. Their pricing was fair, and the whole process felt smooth and professional. They were able to identify what was going on and explained everything clearly--without pushing any services we didn't need. It didn't feel salesy at all. It genuinely felt like they just wanted to help. Highly recommend if you're looking for honest, effective pest control in the San Antonio area.

Robert and Elevate are super reliable and effective in addressing all your pest control needs. I…read morehighly valued the work he did in my home and appreciated all the professionalism and attention to detail. I cannot recommend Elevate more!

Super helpful and great service from our technician Josh. A lot of options in The Heights but they…read morestood out. Great job walking us through their service and what we should do after they leave to maximize the impact of their service.

Josh was extremely nice and helpful and made sure I knew what to do between visits . The price is…read morealso very cost efficient!

Sergio was top notch when it came to servicing my HVAC unit for the season. Perhaps I'm too lazy to…read moretend to the matter myself, so calling on ABC year after year to keep my cool in the summer and warm in the winter is for me. I'm still a loyal customer even after moving from Austin to San Antonio for the same great service and at a great price.

Great reliable service. They show up on schedule and get the job done quickly and neatly. I use…read morethem for lawn weed control and fertilization