What you look for in self-storage...ease of access, cleanliness, courtesy, helpful staff…read more This is what Manager Dave and assistant Caitlin provide at this location. I'm very confidant in recommending StorQuest in Cave Creek!

the storage facility is immaculate. Access is easy. Prices are very reasonable. Renting my locker…read moreand then ending it was absolutely easy and frictionless. The manager, David Westgard, was helpful, professional and friendly at both ends of my tenancy. If I wasn't leaving the area, I'd still be using them

In one year, this place raised my monthly rate 34% from $194 to $259 per month, all after assuring…read moreme there would not be an increase for at least 18 to 24 months. I'm sure you can find a much more reputable storage facility in the area. It will be worth looking into.

Employees are very knowledgeable and professional. Clean property. Unit was very clean.read more

We were looking for a storage place on or near Cave Creek Road. We checked out several places. This…read moreone had the right size for the right price. We've had our storage unit for several months now. Recently, we needed to switch the type of unit we have. The transition was easy. It's run by a husband and wife team. We've dealt with both. They have been very helpful and courteous. Prices are comparable if not cheaper than other places in the area. If looking for a unit, worth checking out!

The worst storage facility in town! Staff is nasty , facility is dirty and they lie about prices!!read more

Great service. we travel the world--and to be able to rely on Ashley to help us out when calling…read morefrom another continent is quite reassuring. PROFESSIONAL ! Hard to find theses days. Thanks again. L

Great people run this place. It is spotless and well secured. Covered parking is generous. If you…read moreneed a storage facility in Cave Creek, I would use these guys.

Extra Space Storage has outdoor and indoor storage facilities. Both storage areas are secure and…read moregated. The indoor area looked especially secure. You are able to take your vehicle into an enclosed housed and gated area. You can only enter through the keypad. Once a code is entered, a large garage type door opens and you can drive in. This portion of the storage prevents you from the elements. The outside area requires a keypad code to open the gate. This area allows you to drive to your storage and park outside of the unit. Parking outside the facility.

EXTRA SPACE STORAGE DESERVES A MILLION STARS. Thomas Muller (store mgr) and Justin are…read moreextraordinary and go above and beyond their duties! I am hear to tell you that ESS is hands down the BEST storage facility we have EVER USED! Over the years we have used countless units and this one takes the cake! The place is like new and super clean! As I mentioned the customer service is over the top! When we called for to inquire -Justin and Thomas sold us right then! They informed us about how awesome the units are and explained pricing! I am the type of person that would pay a bit more for good quality and safety of my contents. ESS -checked all of our boxes. In addition to being the BEST quality of units with excellent security equipment-their pricing was also THE BEST!! I didn't have to forgo on for the other-we got it all. When we arrived-the unit was spotless and was in a perfect location. We just moved out which was such an easy process AND we got money back for a month not used!!! I also want to add that one time my husband was unloading something and the guys up front must have seen him on camera (which I love) and ran out and offered to help. We will ALWAYS ONLY USE this location for ESS! Even if we have to go a little out of the way-they are so worth it. Super knowledgeable, helpful employees and the best storage facility with state of the art equipment! A WIN-WIN!

Very clean, nice people. Facility is easy to navigate. Seems very secure. Good app for access.read more

Very friendly people with easy access to the property. Digital access makes this a business I want…read moreto do with.

Such a bummer... such great reviews and the closest storage facility to our home and I had one of…read morethe worst customer service experiences I've had in a long time. Just walked in to inquire regarding pricing and availability. This is the first storage facility I've walked into since we just moved to town. (And by far would be my preferred choice due to location and my perception of facility from the outside.). Flor "helped" me. She asked me for all of my personal information. I inquired why since I just wanted a price outline. She said so she could show me units (which I didn't necessarily yet need - I understand dimensions and prices). I said that's fine but I would not like to receive any follow up solicitation or communication. She said I would but that's what I had to do to get info. She asked details of how big my home was, how much I'd like to store, for how long. I again asked for an outline of general pricing to help guide my thinking regarding unit size. Just a comparative pricing exercise... She replied that she has over 30 units and she was currently working alone (which while perhaps true - it wasn't as though there was another customer in site) and doesn't have all day to spend with me reviewing all the pricing and touring all the units (which again I never once asked to do). I had to leave because if that's the "sales" experience I doubt it gets better from there once under contract.

This place has predatory pricing practices. Do not, I repeat, do not use them. After securing a…read moreunit for about $40/mo., we recently received a notice that due to "other costs and factors", they were raising our monthly fee to over $100 per month. I looked into it and this is a common scam within shady storage unit facilities. I fully understand pricing could change and introductory pricing may also change, but over 100% increase in pricing is ridiculous, dishonest and practically criminal. They just figure it's too difficult to move stuff again. Save yourself the time and hassle and go somewhere else. We don't need businesses like this in our community.