AMAZING!!!! OUTSTANDING!!! UNBELIEVABLE!!!!! Those are just few of the words that describe this company. As a homeowner I pride myself on being a good landlord and following all rules and laws. I recently purchased a new property and believed the seller when they said that all was up to date. My fault! Well, I did fail to perform my 60 month flow test on the sprinkler. Nothing worse than arriving at your property to see a violation taped to your front door for the world to see. Based on reviews I contacted Allstate. Lucky for me I connected with Yvette. Let me tell you all that I have not worked with a professional on this caliber in a very long time. Whatever they are paying this woman is not enough. Yvette EPITOMIZES what professional customer service is. Not only did she comfort me that this is not the end of the world she also gave me all the answers. She made this sound easy and promised to have it resolved and I didn't have to do a thing!. If you call her she answers, you email her and you will receive a response in minutes. She delivered on her company's promise. I never had to follow up, she sent me updates. I highly recommend Allstate to all of you, and already gave her name to my non-compliant neighbors. A+ across the board. read more

We recently tried to get this company to do a job up in Westchester, but after 2 weeks of back and forth's with the staff, we had to cancel our service request. As far as setting up an appointment, I've never seen a more disorganized company. On 11/6 I called up to see when a technician could be dispatched to check out our system. Instead of telling me when someone could come out, I was told to download a form, fill it out, scan it, and email it back to initiate the service request. Ah great! There's nothing better than a little administrative busy work when you need immediate service. How about not having your customers print and scan documents that your office staff can easily do, and just send a guy out based on the job I told you about on the phone? Well, despite this annoyance, I did scan and send over the form because they were recommended by a pal of mine. So, I gave them some time and waited to hear back. One, 2, 3 days pass and I didn't get a call or email. So, I called up and asked if they got the form and when they'd be out. I was then told they'd check into it and someone would get back to me. Unfortunately, nobody ever did. Today I emailed them and asked what was up with the service request. I got a pretty quick reply, but it had nothing to do about when they'd be showing up, nor about the job I had for them; I was just told that Lori was my contact and I'd be hearing from her shortly. So 2 weeks after you have my job request, the only progress we've made is that I now know Lori is on the case? It probably would have been much better to just send someone out to do the work I was going to pay you $400 for. How does scheduling take 2 weeks?? Anyway, I would up canceling and using another company that actually was 15% less. Lori eventually called me, but it was 23 days after I originally contacted them, well after the other company did the job for us. Even if we still needed someone I'd pass on using Allstate. Forget these guys, it's too much of a hassle to deal with them. read more

I reached out to Allstate sprinkler for a document and was provided with great customer service by Julius Damato! He was very professional and kind!! read more

I have been working with Allstate sprinkler for some time now. They have provided me with the best service and Professionalism. My contact person is Nick, he insures that my business is up to code and provides me with excellent customer service. Highly recommend Allstate Sprinkler read more

I recently reached out to Allstate sprinkler for support to get my building back online after the system went off. The Service technicians Kevin and Adam are knowledgeable and polite. Kevin explained what he did to rectify and prevent any future false alarms. He also suggested a few recommendations as well. They got us back in service quickly Thanks again Guys. Joshua. R read more

Simply the best. The fire safety industry seems to be dominated by scam artist and Allstate is the complete opposite. The owner came to site fully versed on plans I sent him earlier in the week and gave me a comprehensive plan of what was needed. Within 2 days I received quote which was quite reasonable and work began quickly thereafter. The crew are early risers, as they are on site at 7:15 am daily and work until 3pm. The words I would you to describe the company: conscientious, professional,knowledgeable and respectful Bravo! Very few 3rd generation businesses still exist. I am a fan of Allstate sprinkler read more

Allstate Sprinkler are a pleasure to work with. They do top class work, very responsive and perform on every project they are given. Alan Fahey JC Elite Construction Services read more

I've only been employed at Allstate Sprinkler Corp for a year and a half; however, living in the Bronx I was familiar with this company as well as knowing landlords who has a long time relationship with Allstate and have nothing but nice things to say about this company and its staff. It's unfortunate that if there was a complaint, instead of taking the time to actually post a negative feedback, perhaps, customers should take the same time to speak to the owners of ANY establishment to inform and dispute a misunderstanding so that it will be addressed in a positive manner; therefore, benefitting both the company and its clients. I am certain that if Mr. Jeff had followed the proper protocol from a business perspective, he would have seen a more effective outcome. A business thrives not only with its service, but with client service longevity; Allstate Sprinkler embraces that privilege. read more

Had a fire in the middle of the night where the FDNY was going to shut down my restaurant. Called their 24/7 service center and a technician was dispatched immediately so that the sprinkler system could be restored and we were back in business for the breakfast crowd. GREAT organization that is always dependable and can be counted on at all hours of the day. Way to go Allstate read more

Used this company and when renewal time came around received an invoice requesting payment with a thin veiled threat that if we did not pay they would contact the fire department, in fact, the second notice came with a carbon copy (cc) to the fire department. Who wants to do business with a company who threatens you with this nonsense. Also be on the lookout for the additional invoice you will received on repairs needed, and when you contact them they tell you that these are "suggested" repairs. Lastly, shop around for a better price as we received two different amounts for the same service for our two homes and when I asked why the difference in price, she just said she would match the lower price? Skip Allstate and find yourself another company, a business who appreciates its customers without all the thinly veiled threats. read more