First time visit 7/21/26 and I am very pleased. Wasn't busy to them but I thought it was. I sat…read morein the waiting chair and immediately was seated. Staff very friendly and my tech was excellent but I can't pronounce his name. He was very thorough with a steady hand. I will be back!!!!!!!

The space is very bland in color and super crowded. Hardly any room to walk in the isle. Staff just…read moretalks in another language toward each other and doesn't try to connect with the clients in their chair. Won't come back unless they did a make over and "rebrand" the salon Now she has stopped in the middle of my service to check her phone.

I had the best experience with Sophia today for a pedicure. She was friendly, took her time, and…read moredid a great job start to finish. I will definitely be going back!

My friend has been going to them for years. She recommended them and they have not disappointed…read more All are very friendly.

I am never disappointed when I get my nails done a Lovely Nails. Romeo is the best nail tech in…read moretown. He's very well mannered, creative and such a perfectionist! He takes his time when shaping my nails. He's done coffin, almond, and recently Stelio nails on me. He always gets the shape just right and always makes sure I'm satisfied. He also goes out of his way to fit you in his busy schedule even if he has to stay after hours to finish a full set. I'm constantly seeing all these new trends with nails on fb, Instagram and Pinterest and always bring a picture with me to show him. He trys his best to recreate it and does a phenomenal job sometimes better than the picture! I've been going to Lovely nails for two years now and hadn't thought to leave a review!! I always tell him that he does a great job and recommend all my friends, coworkers and clients to him. Last night, as always, Romeo did a phenomenal job on my nails. Squeezed me in last min and ended up staying and hour and a half over closing time just to finish my full set. He told me that he has never tried the style I had shown him but that he will make it happen and sure enough he did! Came out better than the picture I showed him. I'm sure he was tired and wanted to go home asap but he made me feel welcomed and didn't rush, went overboard just to perfect the set. He is the best!!! 1,000% recommend him!

The nail lady I used for the past couple of years, Tammy, wasn't available when I went for my…read moreappointment, so Mia said she would do it. I asked where Tammy was and Mia just said she wasn't there. Mia seemed to be in a terrible mood but agreed to do my pedicure. Shortly into the procedure she started taking her bad mood out on me! I have nice toes. No fungus or thick nails, and no ingrown nails. But Mia started digging out the sides of my toes. I asked her not to do that because it hurt. She continued and I left with bleeding toes. It took 5 weeks for the big toe on my right foot to heal completely. It took a week for my toe to quit bleeding completely. I am on blood thinners. I'm so angry I could spit. I have always been a good client who tipped around 30% on a regular basis, for years. But I will never step foot in there again. Oh, and I later found out that Tammy wasn't there because she had quit. No one shared that news. If you use Mia, you better hope she's not in a bad mood or mad at Romeo. Ugh.

I went to Pearl Nails & Spa for my friend's birthday to get pedicures together. I never book…read moreappointments--I just do walk-ins--and that's usually no problem. We went around 5 p.m., and they were able to seat us together. I waited for my friend to arrive, and they accommodated us with two different technicians. I usually get the spa pedicure, but I decided to splurge and try their luxury pedicure, especially since I had a 10% birthday coupon. It was absolutely worth it! My feet were left completely smooth, with all the dead skin removed, and I felt like they really took their time. The technician even pointed out how much dead skin had built up since I hadn't been in a while, and she made sure to get it all. They have a large selection of polish types, and my pedicure still looks perfect over a week later. I don't have a particular person I see--I usually end up with whoever is available--and they're always sweet, gentle, and great at what they do.

I had a very disappointing experience and will not be returning. My nails were done poorly, so I…read morewent back to have them fixed. Instead of helping me, the staff insisted I wait for the person who originally did my nails. That employee wasn't even there, yet they still had me sitting and waiting with no solution or communication. The lack of customer service and professionalism was frustrating. I expected them to correct the issue promptly, but they did not. I cannot recommend this salon based on my experience.

Amy does an amazing job with my nails. I've been coming since 2020 and it's always excellent. Best…read morein Louisville!

I really do love coming here. They take their time & really make me feel welcomed. I also…read moreabsolutely love that they use an unopened nail kit each time. They take appointments but they're usually quick with walk ins. Definitely a regular spot for me.

I am so happy that I took my mom's advice and went to Brand Nails! I have worn nais since I was 17…read more I'm 55. Out of all of the salons I have been to, Brand Nails is definitely in the top three! My nails look so natural! Perfect length, shape and color! Sasas, who did my nails, was sweet, funny, and FAST! Jason , who gave me a pedicure Was an absolute miracle worker, and gave me a foot and leg massage that literally had me falling asleep in the chair! I give Brand Nails in New Albany 5 stars and recommend them to anyone who wears Nails, or needs. Mano/ pedí! ​​Jason gave me a phenomenal pedicura! I have to say that again! If you are looking for a relaxing, clean, place to get your nais or toes done, BRAND NAILS is the o Place to go! Never any wait, either

First time getting my nails done in their new building! There is so much more space & parking was a…read morebreeze! As soon as I walked in I was greeted and able to sit in a chair. Miley was my nail tech. She was so nice & did such a great job. I got a gel mani & a pedi. Everything was so clean and pretty.

My new spot! Small and cozy. Nice and friendly. I didn't have an appointment but they still…read moreaccommodated me and did a nice job

I visit this place when I need my nails done in Louisville. My aunt frequents this place and so I…read morehave now been there twice this year. The place is great on customer service and very friendly and talkative. I have had a toe nail color change done (regular polish), a fill-in (twice), and a pedicure on a different visit. I have been happy with the outcome of my nails both times. However, I am giving the 4 stars because both times I visited the shop, I was cut. If you've ever been cut before its a small annoyance and super inconvenient. I will go back. Hoping to have a slightly different experience.

I wanted to take my daughter for some one on one time so we got our nails done! They gave her the…read morecutest little manicure. We both got pedicures and they did a great job! The woman that worked on her nails was super nice and gentle with her. I would definitely come back!

So disappointed in my gel manicure. Paid over $100 for mani and pedi and it did not last a week…read more The polish did not even cover the sides of my nails. I was leaving for vacation otherwise I would have complained at the time of service. This is not my first visit to this location but will be my last. It appears the quality of service is going in the wrong direction. Staff is friendly, but for a gel mani not to last a week is not acceptable.