Hotel staff super friendly and helpful. Rooms very nice and clean . Staff at Eden friendly and engaged with guests making everyone feel at home . It was a very great experience will be back . read more

They ARE still under constructions we had no idea of that when we had booked the room. So, why don't we start from the beginning. We get out of the taxi and it's so warm outside, especially when we had left Chicago, it was snowing like crazy. The hotel staff were so sweet and seemed genuinely happy to help with anything we needed. Puerto Vallarta is super gay friendly so if you're a gay couple, you'll realize very quick how accepting, inviting and happy people are to host you there. That all said, we were greeted with a freshly made and refreshing juice. We got to our room, the bellman gave us a quick tour of the room, and boy were we in heaven. It was a large room. The bathroom was beautiful and large. The room was perfect. The other review is so right about the construction. You could hear it from 8am and through out the day until sun down. It was a pain. It was frustrating. But... I will still stay here in the future. The staff and the beautiful view was great. read more

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Almar was my hotel to go in Vallarta. I just come back after spending a few days. I was given room 217 which didn't have a working AC and strong fumes from recent paint. I was moved to room 215 which also had been recently painted and working AC. I got extremely sick due to allergic reactions. I was offered another room for an additional $200.00 per night. I will never again stay there. Also, two of my friends reserved an ocean front room which was not ready due to water leaks. They were accommodated at a cheaper room but the manager refused to lower the fees........Poor management!!!...Love all the employees working at the bar and restaurant.... read more

My experience started shortly after I booked my stay at Almar Luxury LGBTQ Resort, which was more then a month before my actual trip. This was my first time going to Puerto Vallarta and I had questions so I reached out through the booking website and was quickly replied too by a concierge at the hotel. I was immediately impressed with their prompt reply to my questions. They helped me arrange my round trip transportation from the airport to the hotel. I also mentioned to them it was a special trip since it was for my birthday and I would be traveling alone and they reassured me that they would make sure it was a special trip. Additionally they set me up with information for a boat tour along the coast and gave me other options for my weekend as well. Upon arriving to Puerto Vallarta I finally found my way through the maze of people claiming to have information for my ride but they were all just trying to trick me into a conversation about time-share events. I finally firmly said no to everyone and walked outside to find a pleasant young woman holding a sign with my name on it. She introduced me to my driver who helped me into an air conditioned van and offer d me a chilled beer for my ride to the hotel. The ride through the city was beautiful and bumpy but it was because of the original cobblestone streets. The hotel is tucked away past the Zona Romantica clubs (beautiful gay area) and when we pulled up I noticed how new and inviting the hotel was. I was greeted by a bell boy who helped me get my luggage into the hotel and offered me a damp towel,because of how hot out it was, and a refreshing beverage while I checked in. Next I sat down with my personal concierge I had been emailing with, his name was Angel. He confirmed everything we had talked about, took down my phone number and made sure I had his so I could text him anytime I needed anything. He did ask if I would sit down and have breakfast with him one morning and hear about the resorts vacation club, I was skeptical but I said yes because I would get two one hour massages for free. Upon stepping into my room I immediately noticed that every room has the most gorgeous view of the ocean and the beach. I was able to sleep each nice to the sounds of the ocean, so relaxing! Walk in shower and kitchenette amenities as well and plenty of space to relax. I did the Wet and Wild boat tour while there which I recommend to any gay man, bring your sunscreen and be ready to see some nude hot men :-) on my actual birthday Angel helped arrange getting me a cabana by the pool at the beach club and even hand delivered me a personal birthday cake,since he knew I was celebrating by myself. Later in the day he even brought me lotion for my sun burn from the boat tour. I can't express how Angel's attention to detail made my experience the best birthday I have ever had. The resort is lucky to have him there! My massages were perfect and even though I had to sit through a presentation for them it only lasted about an hour and was very low pressure. I am still considering investing in it but didn't have the funds at the time to make that decision. Overall this was the best vacation experience I have ever had, there are other resorts that are all inclusive and might have more amenities but there is something special about the way Almar Resort treats you. They make you feel individually catered too and the staff remembers people and treats you like an honored guest. HUGE Thanks to Almar Luxury LGBTQ Resort for making my birthday one of the most memorable experiences of my life. I will be back! read more

If you like to be where the gays are having fun then this place is for you. It's modern, upscale, and has attentive service. My husband and I have been 3 times (our 4th will be in April for Semana Santa.) It's a bit pricier but the free access to the Mantamar Beach Club makes it all worth it. Neither my husband nor I are light sleepers so the club music didn't bother us if the doors were closed. We tried out the 16th floor spa this time and it has awesome ocean views. Ask for Juan, he's an excellent massuse. We had dinner at the Top Bar and caught a free drag show that turned out to be so much fun. It started the Sassy Girls by Angiestar. They were rocking Annie Lenox, Adele, Diana Ross, and many others. Ms. Angiestar even did this really great parody song. The food and drinks are good. We had the steak, Vietnamese rolls, and prosciutto croquettes. We'll be back. read more

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I have called 4 times about the air conditioning not working and they still don't repair it. This is an expensive "resort" but yet can't get the ac to work!!! I will update as we progress. Update Carlis and Assistant Guest Manager came by the room and saw there is no cool air movement but maintenance said there is nothing that can be done. Carlos and Francisco were very nice, polite Bs listened. Update 11:35pm No AC The hotel offered a free breakfast!!!!!! 300$ room and no ac and no attempt to repair it. The owners need to get a handle on the hotel read more

Our 17th year in PV. Third stay at Almar Resort. Love the convenience of the gay beach. Beds are extremely comfortable and the room have wonderful views. I was called each day and asked if there was anything they can do to improve our stay. PV always has some sort of construction. There was some working going on by not bad at all. Unfortunately some of the bad reviews have been a little unfair. Avid world traveler here. What is important is security. Staff going out of there way to try and improve the stay and safety. Comparable comfort much more expensive. Will definitely return for 18th year. Abe Cathedral City, Ca. (Palm Springs area) read more

They have their reception area under construction which created complete chaos in the check-in process. Took a whole HOUR in 88 degrees heat with no working Ac to get checked in. Absurd. Also after that one hour, when we were finally ready to go to our room, one of the managers pointed to a lady saying she has information about Covid for us. We listened as she talked about Covid for one minute and then started giving us a sales pitch about their loyalty program and trying to set us up for a meeting with a sales rep. The nerve of trying to hassle us to buy something after waiting there for a whole hour! The next morning we went to check their breakfast. Asked for a menu and asked if the breakfast was included. The host checked and said that it was. We got a comped menu, ordered our food... and all of a sudden the check came! They claimed they didn't hear the room number right and the breakfast was not included after all. What a tourist trap this place is. read more

stood here 7 times already and not once did I make a complain nor have I ever been disrespected. I actually loved it that I ended up getting a condo on my 3rd visit however the only thing I do have to say was the construction at the lobby was a bit to much but over all their remodeling during COVID since it's slower than usual rather than when it's really busy so give them a break. I enjoyed it and best pool party for LGBT. read more

The Almar has some nice aspects for sure - view is nice & I do enjoy a LGBTQ-specific hotel. But I felt that they believe they're much more special than they actually are - finishes in rooms are common and cheap, little things are nickled & dimed (like coffee packets to brew in the room), check in is a 30-45 minute Nightmare of Delays, paperwork, and attempts at selling timeshares, and every time we wanted to charge something to the room, it was "impossible at this time" - "oh no, you have to get special permission from the front desk to charge breakfast to the room", etc. Also, schlepping down the stairs to the beach, squeezing past construction, waking up to construction noise - all were significant minuses that far outweighed the few pluses. Perhaps in a few years when they finish all the construction they may find their groove & offer something truly special, but right now it felt overbearing, cheap & faux-exclusive. Also, if their prices weren't as aggressive, it might be worth it - but I recommend that you save your $, stay at a condo or a smaller gay hotel & pop by the beach club for an afternoon instead of staying here. read more

Almar - Mantamar Beach club chairs - Resorts Near Me - Puerto Vallarta, JAL

I was extremely disappointed. Everything is nickel and dim-ed. 1) Happy hour is only 1 hour and the drinks are weak 2) When you ask for bacon they only give you one piece and charge you for the extra 3) They play the exchange rate with your bill locking in the price when you book and taking the greater of the 2 when you leave 4) It took forever to clean the room Could have stayed at Casa Kimberly for the same price! read more

My experience here was nothing like all the negative reviews on this thread although this is an unclaimed page and not to official name of the resort....I stayed here for 5 nights over the 4th of July weekend and it was great....The service was amazing and top notch....When we arrived they mixed us a cocktail in the lobby and checked our bags while we ventured around to get familiar with the area....It's somewhat secluded which is nice because they have private access to the the beach with a great pool with a walk up bar.... They offered transportation from the top of the hill where the hotel is to the pool and beach and no cost....The views from our room were amazing....The room had a great walk in shower and private toilet with a great dressing area....it also had a full kitchen with a stove top, microwave and full refrigerator and freezer....It had very cool and efficient central A/C....It is walking distance or less than 5 dollar uber ride to downtown...The roof top bar had great service and cocktails and great prices....Breakfast was included in the price of the room....The service and friendliness of the staff excelled the stay....It is an LGBT resort but not campy...Very classy...I made some good friends this trip and plan to keep in touch...If I'm back in PV this will be the first place I will look into staying....My only complaint is that at time the food service was a little slow but you're on vacation and on Latin time...Just relax your food and cocktails will get to you when they get there.... read more

Almar - Bar area with Jacuzzis - Resorts Near Me - Puerto Vallarta, JAL

Very nice hotel and super friendly staff, however Jan. 2018 was non-stop construction and noise! From surrounding buildings to Mantamar Beach Club where pool, food and beach are. They were constructing a new roof over patio, so loud while lounging at beach. Our patio at hotel had an employee path, they would walk by all morning and night talking loud and doing construction where our bathroom window was. I booked our room in August 2017! Beware of the noise and construction! read more

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STAY AWAY FROM TIMESHARE TRAP!!! They do not deliver and a complete waste of time. No social distancing with sales staff either. Everything else about this resort is amazing. read more

To start on a few positive notes...the room is just lovely....decorated nicely and a fabulous view... Amelia, the concierge, was wonderful....very helpful and willing to help us with anything we needed... Joe and Darrell, volunteers/a couple at the hotel, are GREAT....so friendly, helpful and caring...what an addition to this hotel... If you need a massage, ask for Moises to come to your room......been getting a massage once a week for years...he is in the top 10 massuers I have ever had.... But on the negative side, in May, our travel agent needed cash to make our reservation. What hotel doesn't take credit cards? We checked in 10 days ago and immediately we were asked to talk to Amelia, the concierge. One of her points was that if charged food and bar tab to the room, then when we checked out, we get a 10% discount. Our first night here, we tried to put the bartab on the room. The front desk needed a credit card (how ironic since 6 months before this they would NOT take a credit card) before we could do this, but she failed to tell us that. (Just for the record, the 10% discount did not happen.) Later, we ordered a glass of wine from room service and was never delivered. We had to pick it up at the front desk. Only one elevator worked at the hotel all week. There was not a service elevator for the cleaning staff to use. On the second day, cable was out for 6 hours. They want you to sit thru a 70 presentation on their timeshare. Construction work on the restaurant--loud and annoying while eating. On the 5th day, called for room service...I was told that there was none due to "no gas for pipes." In conclusion, would we stay here again?...probably not... read more

The noise from they're construction makes this room unusable. When I called to complain I was rudely told by the manager the web site says there is construction. It didn't say it would be right above my room. Do Not Waste Your Money!!! read more

Had a 5 day adventure in Puerto Vallarta and I chose this resort/hotel for my gaycation!! The resort was super nice and clean I had a grand suite which is a corner room with great views! Defiantly upgrade just a tip! Staff members were nice and accommodating. Construction is happening on the resort and around the resort but it did not interfere with my stay and the sound from construction was not loud. The pool/ restaurant was on the beach not exactly attached to the hotel but it was a short and beautiful walk that took about 3 minutes! The pool was Hip hop happening! What a pool party! Defiantly will go back.. Check in was a little awkward there systems were down so it took longer and it made me uncomfortable due to the fact it was a first impression. read more

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This place doesn't deserve one star. Don't come here or you put your health in jeopardy. This hotel has not had running water for 14 hours! One cannot flush the toilet, wash hands or brush teeth adequately. The staff were kind enough to give me extra bottled water; however, it's management whom I detest for lying about the situation and how long it will take to be fixed. When I called reception to report NO running water in my room, he said "We'll send maintenance to check on it for you." A friend is staying in the same hotel; he told me his water was off the entire morning. Therefore, why send maintenance to check on my not having running water when they KNEW all along there was no water? As a nurse practitioner with a PhD in epidemiology, I can attest this is a public health hazard. How are cooks, meal preparers and staff maintaining hygiene AND we're still contending with global cases of SARS-CoV-2? This is an appalling situation. BTW: a similar incident happened during my visit several years ago to Venice Italy, due to a construction incident. The hotel manager arranged accommodations at other hotels for all patrons. Nothing doing at Almar. This is how they treat the LGBTQ community. DO Not come here. read more

Disappointed once again. Second shot at this place and it's really no better. On the surface it looks good. Finishes, staff & decorating. But once you're there you realize the walls are paper thin & sounds transfer terribly. There is constant construction. My room reeks of urine. No water pressure. I could go on.... I'm looking for another place tomorrow. Screw this. read more

In A Nutshell: -Almar Resort is not the correct name listed here on Yelp, the correct name they use (in addition to Trip Advisor, Hotels.com, etc...) is... -Almar Resort Luxury All Suites & Spa - Caters to Gay Men -I'm always skeptical about low/limited Yelp reviews, so I like to check out reviews on Trip Advisor and Google Maps, especially in foreign countries (Yelp is mainly used by Americans). -I thought it was funny that a week prior to arriving, the title of the hotel was edited from "Adults Only" to "Caters to Gay Men". -Gay men have exquisite taste! -This is a really beautiful & relaxing place to stay. -Located in Zona Romantica & steps from Viejo Vallarta (where all the street food vendors are located) & close to the malecon (boardwalk). -Very walkable, but you might get tired of walking up the small hill after a long day of excursions & exploring. -Use the fully stocked kitchen utensils & shop local produce to make your own cheap, healthy meals...you'll save a ton of cash. -There is some construction happening but, I barely saw or heard it during my 5 days. -I think if you pay for the cheapest rooms you might end up w/ a bad view of the construction & hear it more, so some reviews reflect that. -The pool club down by the beach looked dirty (scum floating on top of the pool), but the music sounded good (HOUSE MUSIC ALL DAY) & it was crowded so I didn't use it (even though you do get free access to it w/ the bracelet you get after checking into the hotel). -The service here is very, very good. Like Diego kept telling me, "mi casa es su casa", sure felt like it. -I plan on staying here again next time I'm in town! Overall, compare my photos to what was taken by others & you can see a HUGE difference. read more

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I booked this hotel/resort last minute on HotelsTonight App (my go to app being a last minute traveler who works for an airline. I couldn't believe the price I received for 4 nights in that location. I read some reviews about noise because of nearby construction that made me skeptical but luckily I only saw construction in front of the building and never heard it. The photos represent exactly what you are getting. Amazing rooms, great air conditioning, water pressure, beds, toiletries (L'Occitane), views of the beach, access to the beach club and LGBTQ friendly. Immediately upon arrival I had help of bell boys retrieving my luggage from the taxi and a scrumptious fruit drink was waiting for me while I checked in. Everyone was super friendly, spoke both english and spanish and greeted me. Checkin was easy (minus the part of the selling/promoting of the beach club cabanas). Security or hotel personal were always around to assist me, especially when I rolled up at 4am dying of hunger. They gave me a menu and my order was at my door in no time (ordered room service 2 nights both at super late hours). Only sad part: no tequila by the shot via room service?! My room had everything from a refrigerator, microwave, coffee machine and an array of dishes, cutting board, bottle opener, etc. The staff helped me with everything from calling mexico phone numbers, locating food and getting me a cab (when mine failed to show up). Given the service and friendliness of the staff at the hotel, I will definitely make this my go to hotel in the future. Thank you for a great weekend! Thanks - Mario, Mac, Hector, Alan, Oscar, Christian, Eduardo, etc read more

I checked in June 30 and checked out July 1 st. I had paid in advance through Expedia to stay until the 3 rd of July But decided to leave earlier due to how bad the place was. At check out the guy was very rude as well. I realized my shoes were left behind at my room so I called hotel to let them know I left my brand new adidas shoes there so I could go back and pick them up. I was told by front desk that whatever is left behind is a tip for housekeeping. What the heck is that ? So I don't get my shoes back ? They said NO. really ! What time of service is this. After NOT getting a refund of the other two nights I had paid for that I didn't even stayed. WORST HOTEL EVER , SHADY PEOPLE SHADY SERVICE. STAY AWAY !!! parking there is no parking as stated on their page ! read more

Almar - Resorts Near Me - Puerto Vallarta, JAL

They have a service compressor located on the property that comes on and off every 5 minutes and is super loud!! It is very close to the balconies so it is not enjoyable to be out on the terrace. Hopefully they enclose it with some insulation or something so that it is not so loud. Not what you want to hear on vacation. read more

This place is a rip off! The place is beautiful, however, they treat you like you are a low life. The police your morality and want to charge you to have visitors in your room or to even to to the rooftop for a drink or dinner. They do not give a crap about how much you paid. They confirm a reservation with an ocean view and then give you a room with a view of the rooftop of the building in front of your room with no view, you can not even see the ocean. I love this concept, but be careful, after you have paid, you are no long relevant and are treated very poorly. Again, you are not allowed to have a family member in your room for a drink, nothing....they want to charge you $65 every time. Don't go here.... read more

This is my first time in PV, so I'm not sure if I'm still wearing rose colored glasses or if this is truly a great place. Almar staff has been AMAZING! Especially our server David at The Top Sky Bar. My husband and I will definitely come back here in the future. read more

Almar - Champagne with my Pedicure - Resorts Near Me - Puerto Vallarta, JAL

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First time staying here at Almar... This was a very beautiful Hotel to stay at..was just a random pick too and also first time to Puerto Vallarta as well but had no idea it was kinda like a Timeshare place..so I guess I'll start staying here until it's for members only lol..and yes I would totally stay here again read more

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The rooms are nice and well maintained The service is amazing Great location HOWEVER that were is stops we agreed to buy in Nd negotiated a deal that beneficial to all parties Our sales agent Claudia is a sweetheart and an amazing person But her boss that sales manager decided to alter the deal at the end just prior to deposit & singing in the end it would have cost us double the amount of the deal we negotiated . The sales manager is deceitful and dishonourable And has totally ruined my opinion of this property We will stay at a different property on our yearly visits to Puerto Vallarta and will not even use Almar's facilities This man is so dishonest it is not even funny PLEASE BEWARE ! Stay here as a hotel guest but do not under any circumstances go to a sales meeting you will get screwed in the end. read more

Terribly noisy wit rooftop music blaring until 4am sometimes and they put a new large generator in that is loud and turns on and off all the time!! Horrible. read more

New 'Straight Friendly' LGBT Boutique Stay Coming in the day before New Year's Eve in PV left us picking a hotel we otherwise might not have chosen, but we are very glad we got to experience it!! Very stylish, great location and awesome amenities. This hotel is for: - The LGBT community, but of course anyone would have a wonderful time here! (We are a straight couple.) - People who want to be near Los Muertos Beach and the Romantic Zone of PV. Check-in: We were received with a cold towel, icy fruit drink, and speedy check in. Bags were brought up immediately to the room for us. Room: We had a basic room on level 7. Easy to take the stairs or the elevator (lobby is on 'floor 10') The room had a big jacuzzi tub on the balcony, lovely decor, huge mirror, luxurious shower and all the space you need. WIFI: Worked in the lobby as well as in our ROOM (which is so important to us) FOOD and RESTAURANTS: We had a late night snack down at Mantamar. Trevor had tacos and fries and I had the most amazing ahi tuna and avocado artisan sandwich. (SO good!) The next day we had truffle pizza, caprese salad and other drinks and snacks down on the ocean front chairs. Location: Walking distance to the beach and to shops, bars, clubs, restaurants, etc. No need for a renal car. The hotel IS on a hill. Amenities: We loved Mantamar (beach club)both in the day and at night. Higher end clientele, food and drinks. DJ and music is always good. It's a great atmosphere! The beach chairs are feet from the ocean with huge oversized umbrellas with pillows. Extremely comfortable and chic! GETTING TO MANTAMAR: There are steps directly beside the hotel. They take about 2 minutes from top to bottom. Yes, going up you will be winded, but it's not an impossible feat. IF you are unable, they will take you around on the road in a shuttle. Construction: There is construction going on, but it depends what kind of a traveller you are. If you are okay with being awake around 8 or 9 and then hanging out at Mantamar (which is incredible) or doing the millions of other activities in PV all day, then it should not bother you. They stop work around 5 or 6. Judging from the high end nature of the hotel, the prices you get right now are REFLECTING the fact there is construction and will likely rise once it's complete. (so now is a great time to experience this place for less!) Summary: Great place for LGBT or straight guests! Roomy suites, glamorous beach club and highly desired location. read more

HORRIBLE. DO NOT STAY HERE!!! They scam you into a timeshare presentation during check-in, and act like they're giving you a "gift." When they start talking about some "VIP membership" just say no. They say you can have guests for a limited time, but what they actually want is to take the ID of every person that comes to visit. A gay hotel?! Asking for guests IDs?! You think they would know better. They charge you extra for every tiny thing, extra fees all over the place! To boot, there has been super loud construction every day all day, including Saturday, drilling and banging, I don't know how anyone is supposed to sleep. Some of my friends have rooms without electricity and have gotten locked out of their rooms. They require you to wear these stupid bracelets all the time that you can't even take off when you shower and sleep because they lock them on you and then charge you to replace them. A friend of mine was ASSAULTED by security! I'm pretty sure they shut off the internet the last day so that everyone would have to call a taxi instead of an Uber which is cheaper. I will NEVER stay here again and will do everything I can to get my money back. What a scam! I think they're just claiming to be an LGBT hotel to take advantage of the community. BEWARE! STAY AWAY! read more

January 2023 - The property is very pretty, especially the Eden garden & pool area. However, check in took over an hour. They try to upsell you on everything, including selling you a timeshare. We were there for a special birthday week with 10 friends and booked 5 rooms. Three of the rooms that were provided to our group were not the rooms booked and paid for and Almar refuses to reduce your room rate to the room you are given. They offer free breakfast or a free cabana to substitute the shortcoming. This was happening to at least half of the guests while we were checking in and guests at the pool mentioned that it happened to them also. So, don't expect the room that you pay for. For example, if you pay for ocean view, you may be looking at the cabanas at Mantamar and require a chair on your balcony to see the ocean. Lastly, they accused one of our friends of having a guest, which he did not and charged him an extra $65 U.S. upon check-out. read more

This place is a nightmare. The first few nights were ok but realised that paying $4000 for 14 nights is NOT worth it. We are in a substandard room from what we have seen from other rooms. The management couldn't care less they have got our money and they do NOT care. We expressed our views, and they didn't even care about it. We now have a 20 minute walk to the beach because of construction, again not their problem but the guests. They want every penny from you nothing is complimentary. This is NOT an LGTBQ property, it's owned by a 4 generation family that are only interested in money and nothing else. Stay somewhere else, trust me I'm very amenable, and we will NEVER stay here again! read more

I had an absolutely fabulous experience with both the food and the service provided. From the moment we arrived greeted immediately by restaurants host sat down and waiter came over introduced himself and asked for our names. This experience was so memorable because the restaurant staff at Mantamar Beach Club, Bar and Sushi went completely out of their way to make our dinning experience the best. read more

We are here again for our time share, 6 couples this year for 6 rooms for 1 night....staying at Los Arcos,,,,,was that sparkling water worth that? read more

The Almar Resort greeted us with cold beverages and a cold towel on a hot summer day. Checking into the hotel was easy and fast. The front desk spoke english very well and answered my husband's questions (he doesn't speak Spanish). The bell boy was also welcoming and kind. We stayed in the suite with the hot tub and a great view of the beach. Our room was equipped with a blender, microwave, dish washing sink, plates, utensils etc. Our bathroom closet had robes, slippers, and a safe. Overall the decor is modern and clean. This place is about 30 minutes from the airport and beautiful 10-15 walk to the Downtown Puerto Vallarta area. What I love about this hotel is that it's close to all the good restaurants and there was not a kid in sight! I'm a teacher on summer break so it was perfect for me. On the top of the Almar resort you have the Top Sky bar which has beautiful views of the city at any time of the day. When you go down to the beach the Mantamar club is pumping with lively music near the pool, great staff and good food. We had a great time and met some fun party people! The beach water was really nice and calm we even got to see a turtle lay 60+ eggs! I like this place way better than the Iberostar! read more

As one of the original owner here at Almar this saddens me to post, but I feel I have to share for those thinking about purchasing. We love PV, the hotel and location, but I cannot recommend buying her anymore solely on their integrity. We've been trying to correct bad information that was given to us at the time of purchase for way too long now. We've paid everything in full and just can't get them to honor what they sold us. Of course the salesperson is no longer their and they just don't seem to care. This was a perfect example of promising whatever it takes to get the deal and having no intension of backing it up or making good on it. Even after meeting with them (CS and the developer Mr. Vidal) no resolution. They even made us an "exclusive offer" to make up for some of the wrong, but because we wanted to think about it so we didn't make another decision at a high pressure time, they now (60 days after getting verification of cost) say it's no longer on the table. I'd say SAVE YOUR MONEY and go with an Airbnb when you want to visit. As far out as you have to book for Almar it's probably easier and less expensive anyway. read more

Almar was such a let down. Our check in was good. We upgraded to a better room for $60 extra per day, great. We then received some wrist band like we were at the club. Nothing worse than having to wear a wrist band on vacation and to top it off, get a horrible tan line. We were then escorted to some gentleman who's trying to sell us on some timeshare and such. We literally just wanted to get to our room and relax. Finally made it to the room. Seemed very damp in there. I get that PV is humid but the tile floor shouldn't be like a puddle. It was so wet one day, that I busted my ass. Loved that it had a kitchen though, but where's the kitchen towels to dry dishes and hands? Called front desk and was given a rag. A rag!! Paper towels would've worked. Second day I had to go to front desk and ask for a new band for my wrist. I may have been tipsy and got annoyed and ripped it off. Didn't quite understand why I had to wear it. Gentleman at front desk said I need to find it or I would be charged $25 American dollars. Wtf. No one told us that. So annoying. Food at the restaurant upstairs is ridiculously expensive. View is great though. We watched Drag Race Finale and that was awesome though. Lastly on check out day we asked for late check out. 1 hour was complimentary. Each additional hour was $20. Like seriously! Money money money. I probably won't stay at Almar again. Last year I stayed at V Azul and it was great. My friend stayed there this year and jealousy was an understatement. read more

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The "nickel and 'diming'" is irritating. You have to pay for coffee pods (US $2.36 per pod). There's no indication if the tap water is drinkable here and they charge for drinking the bottled water in the room. So for all intents and purposes they charge you for drinking water. They also charge you for late checkout: US $20/hour. Including they resort fee, I'm already paying US $150/night. You think that would include some potable water and coffee. I just came from Guadalajara where I stayed at a Hilton. The Almar can learn something about building brand loyalty from the Hilton. After passing a threshold of satisfaction, it's the small things that will keep customers happy and coming back. read more

Stayed here with friends for a long weekend. No major complaints. Room was huge and had lots of amenities. Great balcony. We spent time on the roof eating which was pleasant. Dinner was excellent. The beach club was fun and just a short walk. Room service during late night hours was terrible - don't do it unless you're starving. All staff was very friendly. I'll probably stay somewhere else next time just to try something different but I will definitely plan to come back to the Almar. read more

We really enjoyed our stay and the amenities. There is still building and remodeling going on, but the staff did a great job of keeping it quiet and it never being a concern. Mantamar beach club, part of Almar is great. Wonderful pool, restaurant and beach chairs and umbrellas and a great wait staff. The top of the hotel is another restaurant/bar with shows during the evening. Many great opportunities to meet new friends. Best pricing is May-September. For us there were two staff that really stood out and went way above and beyond: Omar-one of the wait staff at Mantamar was attentive, engaging and very friendly. Remembered our names throughout the week and our favorite drinks and always made sure we had great spots for our beach chairs. Also, all of his restaurant recommendations were spot on. Diego-bell hop. Wow, super friendly, polite and attentive. Great kid who has a great future. Overall would highly recommend a stay at Almar. Note that a one bed room is MUCH more spacious with more options than a studio. If given an option, you want a room that ends in 2-11 (702, 811, 908....) and not any room ending in 15 (i.e. 715, 815....) as it has no water view. read more