Karen is kind, hard-working, compassionate, understanding, accommodating to special needs,…read morefriendly, honest and transparent, totally reliable, experienced and loving!! I am so grateful to have had her help getting my business started and she is a wonderful role model/friend/colleague!! :)

Karen is a true leader of the pack when it comes to all things dogs! We are so happy we have her…read moretaking care of our fur baby. Her communication and dedication to service are unmatched. She is so reliable and has been able to help us out in a pinch. We cannot express enough how lucky we are to have her looking after our little guy (5 month old puppy from the SPCA). 1000% recommend to anybody looking for a pet sitter, walker, extension of yourself for all your pet needs!

This is disturbing and I am including graphic pictures for those who are sensitive but I need to…read morebecause my husband and I are in disbelief, anguished over this... I wanted to share this because I know as a loving fur parent you would want to know. ALERT for all pet parents- Do not use Pleasantville Pet Inc. grooming services. On 6/28 we had our 3 dogs visit and the worst pet parent nightmare occurred. The groomers do not know what they are doing! My male Havanese's ears were shaven down so low that he suffered clipper burns and needed vet attention. His cut was shameful and not to his breed. My Maltese-bischon and female pure-bred Havanese was also given a hacked cut- not to breed standards. They charged us top dollar and we paid 300$ including a tip. This story gets worse as to what happened to my sweet sweet female pure-bred Havanese! They sliced her tail down to the bone and she needed TAIL AMPUTATION surgery today. Essentially she has lost two inches off her tail! She suffered unnecessarily that day because the owner and the female groomer (Wilson and Rosa) dismissed it as simply small "accident" a "nick" when they were trimming her tail. What is so disheartening and disgraceful is that they were not forthcoming or HONEST about sharing what was truly done. The way we discovered it was that my dog immediately came running to me from the back room with BLOOD streaking down her back. The owner looks up from his cell and say matter of factly-dismissing it with his hand, 'oh ...that's just a nick from when the were trimming her tail". Cruel and dismissive! I asked the woman for more details and I could not get a straight answer! In fact, the woman never admitted to what she really had done at that moment, never informing me knowing the gravity of the injury (Again-we had just spoken on the phone prior to arriving to store) and they NEVER offered to take her to ER Vet or anything. THEY PLACED TWO BAND-AIDS on her tail!! My husband and I feel like fools for taking what they said at face value. WE PAID and just left wanting to take our dogs out of there. When we took our sweet fur baby to the vet, to their astonishment and disdain it was revealed she was SLICED DOWN TO THE BONE. We did go back and confronted the woman groomer. The owner didn't even offer to speak to me nor did offer a full refund at that time. The woman groomer did admit using a "blade". I told her that since she had the knowledge of what she had used she must have known, she should have told me immediately and taken my dog to the vet or informed me so that I would have. Such negligence and incompetence...this is not best practice and if she would have reported this my dog would at least have had a better chance at healing. These two weeks my Havanese was running a fever and has had two different antibiotics as they had to start aggressively treating the infection she required frequent check-ups, every 2-3 days to see how she was healing and to change her dressing. On top of this pain meds were needed. My dog is so sweet she does not whimper or complain, she just sat there by my feet looking sad. She is an innocent! My poor baby suffered in pain for that day unnecessarily, because unbeknown to us of what was really done to her. This establishment is not operating accordingly to law and is not reputable. They claim they do not have insurance (violation of law that passed in 2015 regulating grooming businesses to safeguard for these reasons because animals are being disfigured and killed). The Westchester department of Health states they have a license, however the groomers need to be certified, trained (none on display); They should be taking documentation of vaccinations (did not even ask although I did produce copies) they needed to have taken my dog to the vet immediately (They did not act or suggest option) and they should have submitted a report of the injury -they have not...All this leads to this conclusion they are not reputable and sorry to say may be in it only for the $$$. They did not give us a refund of our money. Many in Pleasantville and neighboring areas use them and I want to share the terrible experience because of the tragic circumstance my poor dog has had to experience TAIL AMPUTATION. Please share! SO FUR PARENTS BEWARE.

I hate to write a bad review. I myself am a health professional and know how damaging a negative…read morecomment can be, and that many are erroneous. But I must write this, in order to protect the community of dogs and owners This establishment"groomed" my 7 year old Cavapoo and took a chunk of fur and some skin while doing so. They called me back in to suggest that the injury had already been there! And, there were other nicks that did not draw blood or leave marks. I don't know what to complain about first--their carelessness and harmfulness or their dishonesty. DO NOT HAVE YOUR DOG GROOMED HERE.

The doctors and vet techs at Animal Medical are incomparable. They are skilled, compassionate, and…read morelisten to any concerns you may have while explaining things completely. The rest of the staff is always accommodating and friendly. Dr. Gittelman has gotten us through some very difficult times with great empathy and is nothing short of brilliant. He reached out to specialists we would never have known and remained involved throughout. Dr. Schenkel has also been caring and wonderful. She helped our pets immensely with various therapies and treated us like family throughout. Dr. Gillman is just amazing. We are so fortunate she is there to care for our pets with her gentle kindness and intelligence while successfully overseeing the staff of this busy practice. I can't say enough good things about this office.

We have been coming to Animal Medical since we first brought our dog Reggiano home 3 years ago…read more Everyone on the staff has been nothing but kind and accommodating. Both of our dogs are comfortable in the office!

I called to make an appointment. The person on the phone had a very unfriendly tone and was…read morequestioning why I needed a new groomer and she said they weren't taking new clients. I was given a gift card for a grooming and She said "well you can just buy something" It was like she's trying to get rid of me from the moment I called -- rude and unprofessional. I don't know if there's a manager in this place, but I hope they pay better attention to their employees

We have been bringing our all our pets to Christine and her wonderful staff since day one when she…read moreopened. My dogs always loved (and continue to love) to go there! You cannot find a better groomer. She is THE dog whisperer of all time. No one has is more knowledgeable about pets, training, resources and of course grooming.

Our dog absolutely loves it here. Whenever he hears "doggie daycare" he starts to go nuts. We have…read moreto spell it out as "DD" to discuss it anywhere near him. The staff is caring, video access is excellent and the price is completely worth it. We also love the job they do grooming him. If your dog acclimates well to socialization, she/he will be incredibly happy here and well-cared for.

Still keeping my original stance that this is a terrible establishment and my dog got sick every…read moretime she went there but it is good to know that the owner of the business sends their pet(s) there and never get sick. Take that comment for what its worth...

My dog was boarded and a daycare attendee at this facility a few times. No issues. Scratches here…read moreand there but I assumed that's what can happen at a doggy daycare. On Tuesday 3/15/22 I got a call to pick up my dog because he has gotten into it with another dog. I was told that my dog "was lock-jawed onto another's neck, shaking back and forth" I thought OMG is that dog ok!!! They told me "he's ok! No blood; no gash; just a scratch" . Well; that's odd. My dogs 85 lbs and it that did happen (which clearly not) that dog would be hurt! I was told by owner he was working on getting the video. He then became mad because I said I wasn't letting this go and hung up the phone on me, proceeded to block me from text and Facebook! Then he posted on his business page (which has now been deleted) the photo I have shared..... I don't want money. I just want to know what happened to my dog! What is on that video that you won't show me? What is this place hiding!? If you love your dog, please don't send them here! They are shady and hiding things, as you can see. Horrible business practice.

We bring our pup there 3-4 days a week. He absolutely loves it. Each time we pull up to Come Sit…read moreStay, Murphy goes bananas! He can't get out of the car fast enough! He runs to the front door and impatiently waits for someone to open the door and he bolts in and can't wait to spend the day with his friends. Murphy gets to interact all day with different dogs. By the time we pick him up, he's pooped! It's a comforting feeling knowing that he is cared for so well! We have access to a live feed camera to check on him at any time. The employees there treat each animal as if it was their own. We're truly blessed to call Come Sit Stay our doggie family!

Had my dogs boarded here for the first time ever and I must say that after the first day, they…read morerelieved my fears and concerns. We were gone for six days five nights and we have very big dogs and they all did well. Highly recommend them have used them twice already.

The staff at Tuxedo Pet Lodge are fantastic. They take great care of our dog, and let us know if…read morethere is anything we should be aware of. Stella jumps out of the car for drop-off to daycare, so I know she loves it there. Everyone is happy to see her and she seems comfortable with everyone. They take the time to test each dog with other dogs one-on-one, instead of just leaving everyone together in a big room. Our dog gets overwhelmed, so that works out well for us. I see pictures on their Facebook page of happy groups of dogs in the yard, and the occasional picture of Stella with one or two other dogs. We have used them for boarding, daycare, and grooming, and we're always happy. Staff are very responsive about booking dates for boarding, daycare, and grooming appointments. Their website is informative and helpful.

The positive reviews on Yelp inspired me to bring my dog, a 16-lb. Chihuahua Shiba Inu mix named…read moreSam, for a grooming at Metro Pups. The booking experience on the phone was pleasant enough. I made sure to explain that he is a heavy shedder given his Shiba background and needed a very good brushing out. However, after spending 1.5 hours at their shop, my dog looked clean but curiously thick-haired, and hair was falling off of him with every step. I took him home and took my brush to him (the small Ferminator meant for his breed type and size, one that I've been using successfully on him for the six years I've had him), and clumps of his undercoat began coming off. I called Metro Pups and they told me to bring him back for another brushing, but when I did, they got incredibly defensive. They told me their "commercial methodology" - blow-drying my dog as a way to de-shed him and then taking what I saw was a fairly wide-toothed comb to him - was better than mine, and that I should expect him to shed after their de-shedding methods. They even told me that yes, it does sound counter-intuitive, but that's how it is. Among the excuses: I was told that I don't know my own dog, that my brushing methods all these years are wrong, and that my dog will always shed. Oh, they also told me his hair is falling off because he is "excited." Having had Sam for six years, I know he will *always* shed, but also know from my own thorough brushings of him, and from taking him to other groomers, what a good, proper brushing looks like. This was not it. I left Metro Pups and spent 30 minutes brushing Sam, yielding a beach ball-sized pile of hair - I took a picture after I threw half of it out, but have attached here a bit of what I took off. It's clear that they did not take the time to properly brush my dog, or if they did, used methods that are not up to par. Including tip, that's $62 hard-earned dollars, plus my time, down the drain. I would not recommend this place if you expect a thorough brushing / de-shedding of your pup.

They have a couch. My pup really appreciates that…read more She goes to daycare about once or twice a week & plays with all of her friends. Always has a great time & the dogs are well supervised & cared for. The owner & staff are great. They love the dogs and give them the space they need to just be dogs & have fun in a safe environment. They even have activities like pool parties occasionally for some added excitement. A great addition to ossining. Any social and well-mannered dog should have no problem fitting into the pack. My pup started daycare with the owner at 5 months old and now she is almost a year and we've never had any problems or complaints. Just a happy tired doggy