We have used this company for our air conditioning for a number of years and are very impressed…read morewith their work and their prompt responses when needed. Everyone is very friendly, know what they are doing, and deserve the highest rating.

I highly recommend Islandwide for your Hvac need. We…read moreinstalled two new split systems for our home. Brandon and the crew of four even installed our units during a raining day and complete the install in one day. I am more than satisfied with their service and professionalism.

Responsive, reliable, and works to meet customer desires. I would not recommend anyone else…read morebecause this! Island Cooling Essentials is a must call for anyone needing a/c in Kauai, especially west side!

Technician prompt. Called for even a few minutes behind. Very personable and Knowledgable. Goes…read moreavove and beyond. Explained everything to me so I understood

I am SO HAPPY with Trey's performance today!! He showed up early, did a full diagnostic of my…read moreproblem with my toilet, gave me some options, and let me decide what I wanted to do. I decided on replacing the toilet because mine was the original one from when the condo was built, several things were deteriorating. Within a half hour, he had the new single piece toilet, and began dismantling the old one. It's a beauty and will save water, and has the soft close lid as well. I couldn't be happier!! Trey is kind, respectful, and super diligent about getting the job done!!! I will definitely use Steve's Plumbing again, and will request Trey for services because I now know his work ethics!! SOOOO HAPPY!!

Avoid- gave us a 5 hour window- in the 4th hour - only after contacting them- they cancelled…read more their excuse was " we just realized we don't work on your type of equipment" - but if you want to upgrade we can help- NOT zero rating if I could

UPDATE (based on how things ultimately played out):…read more I'm updating my original 5-star review based on how this situation ultimately played out. After the April 2025 service (which was specifically for a drainage issue), the unit began leaking significantly more. A second technician from the company later noted that the indoor unit appeared to be sloped away from the drain. By that point, the system was leaking heavily. The indoor unit was installed with very limited clearance to the ceiling (approximately 1"), which can contribute to condensation and drainage issues. Over the following months, the problem worsened to the point where the unit stopped cooling properly and ultimately had to be replaced. There was also visible mold and buildup inside the unit consistent with ongoing moisture and drainage problems. I made multiple attempts to resolve this directly with the company. Their position was that the issue developed over time and was related to maintenance, and they declined to provide any additional compensation beyond credits for the service calls, which did not resolve the drainage issue. As a homeowner, I relied on the company's expertise and only became aware of potential underlying issues after the drainage problem was not resolved. I understand that older systems can have issues, but the condition of the unit worsened after the service that was intended to fix the drainage problem. Based on how this was handled, I do not feel the company stood behind the outcome of the service. I'm sharing this so others have the full context before deciding who to work with. Additional clarification: To clarify, I did not request that the company pay for a full replacement system - only a partial contribution toward the replacement after the condition worsened following the April service.

I would highly recommend Kauai Air Conditioning & Plumbing. I requested a service call to swap out…read moreone of my toilets by sending an email over the weekend. I received a phone call to schedule the installation first thing Monday morning. Deepak and Mike showed up promptly as scheduled and handled the job quickly, leaving the bathroom spotless.

I'm very happy with the service I've received from Tradewinds A/C. My husband and I moved to the…read moreisland a year ago so we didn't have established relationships with service providers on the island. This is also the first time we've owned a home with spilt A/C units--only have experience with central air. Having said all that, self education and trust was the obstacle in this arena. I put a post on FB asking for an A/C specialist to maintain and clean our units. Tradewinds was one that was referred. I decided to try them because they had no issue servicing the West side, communicated in a professional manner, and was a straight shooter. Tradewinds showed up on time, was very detailed about the service provided, respectful of our property, very clean, and super willing to educate me on our A/C units. I asked Tradewinds to reach out to me in 6-months to schedule another cleaning and maintainance--overkill I know, but I do not want to take a chance on my A/C going out during a KekaHOT Summer! Guess what? Rob from Tradewinds reached out to me when I asked and when they said they would. Thank goodness they did, because one of my older units decided to cross over into A/C Heaven. Rob inspected the unit and gave me a couple of options--repair which would be half the cost of a new unit, or install a new unit with a 12-year warranty. Tradewinds A/C provided with a fair and realistic quote. Installation was so easy and stress free. I'm so very happy with my "ice-cold" new unit thanks to Tradewinds A/C. They really care about their neighbors, community, and providing great service. Tradewinds A/C is my forever goto for all things A/C.

From the owner: we specialize in A/C and HVAC installation and maintenance as well as repairs.read more

I can't recommend this company enough! I first met Ana sometime in February, and she was fantastic…read more She spent a great deal of time walking us through all our air conditioning options for our vacation rental, Hale Ohana, in Poipu. She patiently answered every question and helped us feel confident that we were choosing the best system for our needs. On April 2nd, David and Shawn came out for the first installation, and we've already received wonderful feedback from our guests. Then on June 4th, they returned to complete the full-house install. The difference is night and day -- our guests now comment on how comfortable and cool the house stays. The entire team has been incredibly professional from start to finish. They showed up on time every visit and were always kind and thorough, taking extra time to explain everything to me. If you need air conditioning work done, especially for a vacation rental, look no further. Highly recommend!

Love these guys! Albert, Keri, Shawn and David. All rockstars in my book. From install to…read moremaintenance. Five years going strong. No problems or issues. Great customer service. Great attention to detail! And they love the Lord. What more can you ask for.

Disappointing service. Had him deep clean all our units and do other suggestions to fix leaks, yet…read moreleaks continued for some units. Then he ghosted me after he made promises to continue to work on issues. Paid him in full along the way.

If you need AC work on Kauai there is no better service available. I've worked with 3 AC companies…read moreon Kauai and by far the best service I ever received was from Ohana Air Conditioning. I was in a bad spot with a broken AC and some unhappy people. I called a few places but no one seemed that concerned with my problem. I luckily found Ohana AC. I spoke to Jeff and he could hear the panic in my voice. Jeff was so kind and helpful in his response. He had other customers projects that day but made an adjustment to fit me in. He found the problem in less than 5 minutes and fixed it just as fast. Ohana AC is a company focused on their customer. Thank you Ohana AC!

This is a delayed review for service performed on September 12. Van happened to be assisting with…read morethe telephones when I left my trouble call message on the 11th, and CJ --Cool It's technician-- was on our side of the island the next day. CJ stopped in to do a diagnostic. I was very pleasantly surprised that he got the AC operating again that Friday afternoon (dye was added to the system so follow-up will be required). I planned to wait and submit a review after the follow-up, however, the follow-up has not been necessary YET (it's coming...). Thank you, Van and CJ.

Regarding : "Cool It Kauai" Air Conditioning : BEWARE…read more I started with Cool it Kauai when I first bought my 3 bedroom condo in 2019 for a vacation rental on the North Shore. Van and his team were very nice and installed eventually 4 Fuji AC's over that first year that were fabulous at the beginning. 'Cool It' was set to maintain these 4 units annually and all seemed good until someone new took over the office, who was literally so cold and dismissive to my concerns over the equipment and the ever increasing costs to have them maintained, If I mentioned it was an emergency she would nearly double the costs, so it was best to be patient even though we had guests harassing us for an instant repair. Her name was not Skyler, in fact, I must agree when Skyler came, she was a welcome asset to the office. She actually seemed concerned and was always trying to be helpful. However when there was a need for a repair, and all 4 units were still under warranty, it seemed no matter what the diagnosis was the warranty never covered "those" things... That's about when the red lights started flashing and it was around this time they added the 'travel time' costs to my bill! Are you serious? We finally left last year when they couldn't produce or provide our warranty information. Information that only they had, since they were entrusted with buying all 4 brand new Air Conditioners, so surely they had all the paperwork, including the warranty info that it came with! However I spent nearly 4 months trying to get that information from them, only to finally be told, "You can call Fuji and get it"! Really? Omg! The new company acquired that information at the get go and has already had 2 repairs that were still under warranty (3 were 6yr warranties and one was 12yrs), so all equipment was still covered, but Cool It wouldn't honor it or bother with it!! It became impossible to receive this simple information or any reply that did not escalate our dismay. For all the trust and finances we endowed 'Cool It' with, we received one too many curt, rude and inadequate responses. I've had enough. Be