Extremely happy with Yoshiki who was quick to respond to my request for a quote. After a short…read morephone discussion of what services I needed he was able to email me a quote within 24 hours. His ability to fit me in the day my appliances were to be delivered made me extremely happy. Although he had an emergency and couldn't make it at the time we set, he called me early during the day to give me a heads up - which helped me rearrange my schedule. He was very professional and I will definitely use him again.

Super responsive and easy to communicate with. I will definitely use him in the future. Having a…read moregood reliable plumber is like gold! Thank you!

Avoid- gave us a 5 hour window- in the 4th hour - only after contacting them- they cancelled…read more their excuse was " we just realized we don't work on your type of equipment" - but if you want to upgrade we can help- NOT zero rating if I could

I am SO HAPPY with Trey's performance today!! He showed up early, did a full diagnostic of my…read moreproblem with my toilet, gave me some options, and let me decide what I wanted to do. I decided on replacing the toilet because mine was the original one from when the condo was built, several things were deteriorating. Within a half hour, he had the new single piece toilet, and began dismantling the old one. It's a beauty and will save water, and has the soft close lid as well. I couldn't be happier!! Trey is kind, respectful, and super diligent about getting the job done!!! I will definitely use Steve's Plumbing again, and will request Trey for services because I now know his work ethics!! SOOOO HAPPY!!

We needed our Hot water heater to be replaced.We went to various people some we bz some was not…read moreresponding.So we tried Jr's plumbing.They contacted my girl friend in a timely manner and soon we set a date when they were available.So when the day came only 1 person came.He was very informative and friendly.He did a great job!.He kept us informed what he was going to do.When everything was done.We tried the new water heater out and it work like a charm.Everything went well!.He even cleaned up.So when payment was made we also gave him $20 for lunch.We were very very satisfied!.We will definitely be hiring them again!.Well hopefully not that soon.

Transparent pricing, timely service and really nice guys. They understand an older home which is…read morehelpful for the projects I want done. Thank you!

Rowland's service is so many things: Diagnostic…read morecapabilities are above and beyond. On time Flexible when given changes due to tenant conflicts. The majority of the time he has the part and we all know how important that is on this island. Thank you Rowland..... Dawn Wooten Kauai Island Homes LLC RB-22331 Rental Management and Sales

This was a nightmare... what started as a simple washing machine repair became hands down one of…read morethe worst experiences I've had with any repair person... he came to fix a washer that wasn't cycling through and quoted me under $300. He never mentioned "driving fees from the other side of the island". He "fixed" it then forgot to hook the hoses back up and when we went to wash, it flooded my second story condo, resulting in water damage. He wouldn't answer my calls and I had to get another emergency plumber to come and hook it back up. Then Rowland stuck me with an almost $500 bill. He claimed he "had nothing to do with the washer flooding my floor", then proceeded to verbally abuse and gaslight me. I did send him some money, minus the plumbers emergency fee and the driving fee which he did not mention at the bid, which I thought under the circumstances were rather generous. He then continued to harass me and I had to block him. I never leave bad reviews but I warned him if he continued to harass me I would and here we are... I gave him every opportunity to make it right.

great service .. totally help out at 8 pm on a Friday night. life saver ... friendly , and timelyread more

If i could give Darren 100 stars i would. Imagine our…read moredilemma on a beautiful morning. Our kitchen sink was clogged and the bathroom too. I checked yelp and tried calling his number. Few minutes i got a call back from him. And said he will just finish the other job he started. And call me back when he is on his way. My husband and I are very grateful for his politeness, professionalism and above all for sharing ALOHA! We couldn't thank him enough for doing a job well done. After 3 1/2 hrs he completed the task. Do not hesitate to contact him. Truly amazing person. To Darren and the wife. Thank you sooo much!

UPDATE (based on how things ultimately played out):…read more I'm updating my original 5-star review based on how this situation ultimately played out. After the April 2025 service (which was specifically for a drainage issue), the unit began leaking significantly more. A second technician from the company later noted that the indoor unit appeared to be sloped away from the drain. By that point, the system was leaking heavily. The indoor unit was installed with very limited clearance to the ceiling (approximately 1"), which can contribute to condensation and drainage issues. Over the following months, the problem worsened to the point where the unit stopped cooling properly and ultimately had to be replaced. There was also visible mold and buildup inside the unit consistent with ongoing moisture and drainage problems. I made multiple attempts to resolve this directly with the company. Their position was that the issue developed over time and was related to maintenance, and they declined to provide any additional compensation beyond credits for the service calls, which did not resolve the drainage issue. As a homeowner, I relied on the company's expertise and only became aware of potential underlying issues after the drainage problem was not resolved. I understand that older systems can have issues, but the condition of the unit worsened after the service that was intended to fix the drainage problem. Based on how this was handled, I do not feel the company stood behind the outcome of the service. I'm sharing this so others have the full context before deciding who to work with. Additional clarification: To clarify, I did not request that the company pay for a full replacement system - only a partial contribution toward the replacement after the condition worsened following the April service.

I would highly recommend Kauai Air Conditioning & Plumbing. I requested a service call to swap out…read moreone of my toilets by sending an email over the weekend. I received a phone call to schedule the installation first thing Monday morning. Deepak and Mike showed up promptly as scheduled and handled the job quickly, leaving the bathroom spotless.