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    Aloha General Store

    4.5 (237 reviews)
    Open 10:00 am - 6:00 pm
    Updated 2 months ago

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    m really disappointed with my experience at Aloha General Store. I went in to buy three magnets, and my total came out to $32. One magnet was clearly priced at $5, which seemed reasonable. The other two had no price tags, so I assumed they would be similar in price. When I was paying, the cashier was distracted and on the phone, so I wasn't clearly told my total. It wasn't until after the transaction that I realized I had been charged $32, which really caught me off guard. After that, I went back to ask for a refund, but they refused and said they only do exchanges, which is not what I wanted. I also had to speak with three different employees, and they all gave me the same answer without offering any real help. On top of that, I was charged an extra fee for using my debit card, even though there is a sign posted saying they do NOT charge extra for card payments. That felt very misleading. I feel like prices should be clearly marked, totals should be communicated clearly, and customers should be treated fairly. Please be careful when shopping here. You're better off going down the road to Aoki's North Shore Trading.

    take your time to look at all the knick knacks.
    Shani S.

    Such a fun little store in Haleiwa! If you are looking for those tacky tourists gifts, some snacks, Christmas ornaments in the middle of April, maybe a shave ice- this is your place! It is all so very random but that is what makes if fun to walk through the place. Very small place with everything packed in. Not a place for baby strollers - FYI. They have everything from sun hats for babies, snorkels, Hawaiian Christmas ornaments, coffee cups, coffee, snacks, posters, kids toys etc. A little bit of everything really. We decided to try their shave ice, staff was quick and efficient and it was exactly what was needed on a warm day!

    Daw M.

    Wonderful little souvenir shop but it is pricey! Ample parking Shaved ice is good here :) but bring cash.

    Nelly C.

    Ok so I came here today to get my shave ice fix and I was a bit annoyed! Employee was very. Ice, friendly and welcoming however.... Maybe my shave ice want packed good orrrrrr idk but looking at my old pix of the same vs todays pix - it was not the same! Today was like any other hot day in hawaii, but NO JOKE - I took this pic as soon as she gave it to me, then I went to the car tht was parked under the shade with my family waiting and as soon as I got to paalaa Kai bakery - it was melted. Not even 5 min - it was completely liquid with the ice cream still in tact. I legit wasted my money on 5 bites of shaved ice and basically just ate wet ice cream.

    Jamal C.

    Aloha General Store is located in the heart of Haleiwa Town. I wanted Hubby to try the Pineapple whipped ice cream made by Dave's. Dave's is a local brand here in Hawaii. It was Hubby's 1st time here, we're Local. We Love sending things back to family to celebrate happenings in their lives. He walked around the General Store finding specialty gifts for Family and Friends. This is a tourist store but locals can find cool things here too. I found a really cool & colorful bag for snacks on my flight. $25. Check the product tho. Zipper sticks . Finally, I got my ice cream. John ordered a scoop of macadamia nut & a scoop of chocolate in a waffle cone. He was tearing into it before I could get a picture. I'm sure we'll stop here for a Dave's Ice Cream filler soon.

    Da works!! Large portions scoop ice cream on bottom and cream over the top!! So yummy and refreshing xxxxxxxxxx xxxxxxx xxxxx
    JP S.

    Great flavors and tastes! Large portions and excellent service and selection, fast and fresh

    Mister R.

    Been coming here for over 7 years. Anytime I come to Hawaii to visit or for work, I always make a trip to North Shore to get some shaved ice from the Aloha General Store. HOWEVER, it's bee 7 years!!! And they still only take cash! Why? Why not accept credit cards, Apple Pay, PayPal, etc? Add $1 to your prices and get with it! Can't see any other reason they don't accept cash than the small fee which is under $1. Nothing is more frustrating than driving 55min to get a some shaved ice, they only take cash so you go to the only ATM in the store and it's down. So now you have to walk around to different locations to get cash just to come back for some shaved ice.

    Rylan C.

    This was my first foray into shave ice on the island. I had been waiting to pop my shave ice cherry for Matsumoto but I already happened to be here and the kama'aina (the locals) who happened to be at the shop told us that this place was their favorite place to get shave ice. And boy am I glad that I trusted their suggestion. I got one with vanilla ice cream with the Blue Hawaiian, mango, and Li Hing Mui flavors and it was absolutely perfect. It was the perfect way to enter into the shave ice world. If all you have is a credit card, you can actually pay at the register at the center of the store and then you can proceed to the shave ice counter to order your treat. All-around the best shave ice I've had in my whole visit to Oahu. (I had about half a dozen. Yes, this place started an obsession.)

    Joanna Marie L.

    Title: BEST served Shaved Ice with Aloha in Oahu Aloha General Store is hands down our family's favorite spot for shaved ice whenever we plan a day around the island. The best part? The lines are never too long, and their customer service is consistently exceptional, making the experience even more enjoyable. Personally, I can't get enough of their pineapple bowl shaved ice. The combination of homemade vanilla ice cream, whipped cream, and cherry on top is simply heavenly. To make it even more delightful, I always add condensed milk on my shaved ice, and it takes the flavors to a whole new level. While Matsumoto might be a popular tourist stop, if you're looking for the best shaved ice experience overall--perfect texture, incredible flavor, exceptional customer service, and that authentic Hawaiian aloha vibe--Aloha General Store is an absolute must-visit. Trust me, you won't be disappointed! Price point: very reasonable!

    Halei J.

    I really like the shaved ice here. Whenever I come up to Hale'iwa I always come here to get my shaved ice. They sell a lot of souvenirs here as well, don't know if I can call it a tourist trap but they do have a lot of touristy stuff. The prices I guess are ok. The employees are always nice and they have a pretty good sized parking lot but it does get pretty full on the weekends. Can't wait for my next trip!

    Pineapple bow
    Jackie M.

    Shave ice is really good! But it's cash only. I wasn't in love with my pineapple bowl and would have preferred a plain shave ice instead. I also was disappointed that they use plastics for the shave I've bowl and spoons. We need to move towards better options that can be composed.

    Pineapple Bowl
    Bobby A.

    Not Crowded and Shave Ice was refreshing.. Always a treat when I'm out here in da North Shore

    Alice K.

    Great service. The guy behind the counter genuinely cared about how each shaved ice order came out. I get why they're known as having the BEST shaved ice because or truly just melts away in your mouth. I've eaten dozens of shaved ice in Oahu but this had to be the best. You have a wide variety of syrups, i opted to add vanilla ice cream, making it even better. As walking around the general store, the guy behind the counter noticed that we didn't have condensed milk drizzled on top and made the effort to find us and add some. Super cool to do that even after we left and had ate half of it already. Wasn't busy when i got here on a Saturday afternoon. This place is cash only!!!

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    8 years ago

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    7 years ago

    Friendly and the best Shave Ice/ice cream combo we had in O'ahu. Highly recommended, if you're sampling.

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    14 years ago

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    9 years ago

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    9 years ago

    Great shave ice, not to busy and I personally think it's better than Matsumotos. The staff is super friendly and the prices are great.

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    9 years ago

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    11 years ago

    Broke the bank. Got cool unique stuff they have homemade peanut butter that is to die for. Pricy but worth it for a treat.

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    11 years ago

    Awesome prices for souvenirs & the people that work there are really nice & helpful. Go check it out!

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    12 years ago

    Really enjoyed the shaved ice here! had Passion fruit and guava with Ice caps and ice cream! Wasn't too sweet, it was just right!

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    11 years ago

    back again for round 2 after 3 years. Got that pineapple bowl again. best shave ice i've had anywhere!

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    Page 5 of 6

    Ask the Community - Aloha General Store

    Is this place open on New Year's Day? I keep calling and no one is answering.

    Does anyone know where I can get chocolate covered gummy bears?

    View All 3 Questions

    Review Highlights - Aloha General Store

    We ordered the classic shaved ice and the pineapple bowl (basically shaved ice + ice cream).

    Mentioned in 26 reviews

    Read more highlights

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    It's the place up north…read more.. Hungry...no problem, thirsty...got it here even some thing to cool you down after a long day at the beach North Shore Marketplace is filled with various shops to rest and shop for lots of selections for all your needs. Difficult to miss regardless as it's probably one of the larger shopping center area in Haleiwa but what makes it special honestly is there is a public restroom and is the place that I do find myself stopping by on the regular. Love that there's lots of free parking so that you're able to enjoy and browse at your leisure is always something that you don't need to worry about here which makes it a great place to do it all. Thank you!

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    Entrance

    Aloha General Store - icecream - Updated September 2026

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