Couldn't be happier with this job -- every aspect was handled at the highest level. The install…read moreitself was technical and efficient, and the end result is clean: hardware, touch screen, and mobile app all work exactly as they should. Communication throughout was excellent -- nothing was left unclear. Really enjoyed working with Yud and his team. On top of that, they also helped me out with computer networking -- came through in a pinch and saved the day. Honest, efficient, and security done right. They even took the time to train me on everything afterward.

Outstanding, personal service. The owner, Yud, personally strives to provide excellent service and…read morecares about his business and what they do. Couldn't recommend this company more.

Ben and Cory were awesome; very knowledgeable with our "inherited" sound system, wire cleanup, and…read more5 security camera installs! They were 2 of about 5 businesses that actually responded to requests for a quote. I highly recommend this business and will use them for future jobs!

The technician was outstanding! Fast, knowledgeable, and the cost was really reasonable. Highly…read morerecommend!

This company is the best of the best when it comes to alarms, security, and peace of mind. I've…read morebeen using their services for nearly 4 years and have always received kind and effective service from Gail at the front office, and their service tech Carlo. I've recommended their services to numerous friends over the years and they all have nothing but great things to say about this company.

Flawless install. I would hire them again in a heartbeat!! Thanks for keeping us safe.read more

Alarm installation on time and in budget. Technician very knowledgeable and courtesy. Office…read moresupport very helpful. Five Stars for Five Alarm!

Previously I had a very negative perception of Five Alarm Security and my prior review reflected…read morethat. After my review, Sean @ Five Alarm contacted me in an effort to work through the issues that I had with his company. Five Alarm Security isn't perfect, what I do appreciate about the company and Sean is their willingness to listen to issues that their customers are experiencing as well as their effort to resolve their deficiencies. The issues that I had in the past have been resolved and I feel it's the right thing to increase my review to 4 stars to show my appreciation. My only regret is that the situation needed to come to this point in order to get resolution. All in all, Five Alarm Security is a good company to work with and I would recommend them to others.

We contacted Simply Wired to troubleshoot our landline phone and improve internet access throughout…read moreour home. Brian came to meet with us, look at the house and property layout, and suggest various options. Recognizing and appreciating the home's age and historical significance, he proceeded to provide recommendations that would avoid or minimize drilling into the concrete walls and hard wood floors as well as keep the wiring out of sight. The Simply Wired team was amazing! They first focused on troubleshooting the phone landline and ports and found various fixes that needed to be made including up on the roof at the entry point of the phone service line. Once all the phones were working, his team proceeded to crawl into spaces in the basement and attic to route wiring throughout the home, which was a difficult and dirty task on a hot day. They successfully installed a router and multiple access points and drops and made adjusts as needed based on signal strength and reliability. The Simply Wired team was professional, responsive, thorough, and clean throughout the entire job. We have worked with other contractors over the years in various fields where the service and quality were lacking, but working with Brian and Ramon was an absolute delight, and I highly recommend Simply Wired.

Brian and his assistant did a fantastic job of retrofitting my house with more network drops! I had…read moreexceptionally high requirements for the 10 drops I needed in my house. I spec'd out datacenter grade CAT6A and associated components. Brian's work is very high quality and he was very flexible and always listened to exactly what I wanted. And trust me, I was VERY specific, as I'm an IT Pro/Blogger. I'm VERY hard to please, and I was very happy with the work. I wanted my wiring closet to look like a work of art, and it does! While I connected and labeled the patch cables myself, his home run keystone runs were exceptionally tidy. I would hire him in a second for any future drops.

I do not recommend…read more We used this service for the 3 year contract we signed up with. I was a bit hesitant at first as the owner was a bit opinionated. Service seemed like it was OK, but seemed very glitchy. Used low grade equipment, like Ecolink wireless contacts which are not reliable. They go directly to malfunction when they have a low battery rather than show the low battery among other issues. Honeywell Vista panel, kind of junk and not every good. The main panel is fine and smoke/motion seem ok. But for over $800+ in equipment and install. I think we got ripped. App they use sucks! Glitchy! Fast forward 3 years. New house, decided to have Dana move the Equipment. He stated we could not move the equipment to the new home. I said to myself, that's a bunch of BS. I paid for it, it is coming. He said no, gave me some BS and I decided not to fight it. So he made us buy new equipment. This is not proprietary equipment. We did not rent the equipment, we bought it. Only the Cell device in it we leased and I think now that is where he took us! Clever scam. But too late for me. So Dana installed in our new location. Be aware he talks a lot during install and takes longer than needed. All seemed to be working fine. This was March 2025. 1 year later I have not bothered Dana for anything. Nothing. We noticed several times the alarm was set off and we did not get any calls, or if we did it was 1-3hrs later to check. For us this was not right. My wife was not keen on keeping the service with this guy, she just did not like the service or dealing with Dana. So we texted him and emailed him politely to cancel the service. At this time we cancelled we also installed new windows as well. Some of the sensors were not working. I called Dana for some help while we still have our service active why the sensors do not work. I fixed all the sensors and everything was OK. So, I told Dana he did not need to come out and fix it and charge us $125 service fee. All is fine and at that moment, I said to him we will maintain the service as long as we can test the service to see if the monitoring service he uses will call us. I tested twice with no calls, one for over a 1 minute of the alarm going off before resetting it. Dana claims there is a buffer. He said he will remove it. I said, why is there a buffer, 30 sec sure, but I can assure you and I told him I told him about this problem before where the alarm was triggered for way over 1 min and no one calls. He did nothing about it then and we still have the problem. Anyway, Dana stated he will remove the buffer. I said fine but let's test the response time and if OK we can maintain the service. I was about the hang up and Dana thought he hung up but he did not. He stated to the person that was next to him, that "Jesus Christ this guy is a pain in the ass". I said, "Dana, you did not hang up. So I am a pain in the ass huh?" Then Dana goes on whole insane Ad Hominem Rant. How I am above everyone else and that he is sure no one has ever told me that I think I am above everyone. Etc.... Lots and lots of insults for no reason whatsoever other than he got caught talking bad about a customer. Anyway, I laughed at the end of his speech and said, "whatever Dana". That was my response, nothing more. Then he promptly sent a text and email cancelling our Service April 30th. "that is final". I was nothing but nice to this clown and he did the whole flip out and flip the blame to tactic. Ran out with his tail tucked. Good for us, now we will have a service that is done well, monitored well and has higher end equipment and thank the stars I never ever have to deal with Dana again in my house, on the phone or for any other reason! I highly suggest looking elsewhere, he is cheap, cheap for a reason!!!

Alarm Pros provides excellent service. response to any service needs is immediate. The cost is…read morereasonable and knowing that your business is monitored with a great company gives you peace of mind.

Joe was great to work with. He was flexible with his schedule to fit our installation in on short…read morenotice. He was very helpful in utilizing what we had that was still working from our old, vintage 90's system, to minimize our cost and didn't try to sell us anything we didn't need. His costs were reasonable and up front. No hidden costs. On the day of installation he showed up and and was very efficient even adding an additional sensor he hadn't quoted ahead of time at no cost to us. Before leaving he spent time with us to make sure we knew how the system worked and said to call any time if we have an other questions. Very professional, friendly and service-oriented. Overall a great experience!

Great service from Joe at SR Security!! We needed to…read moreupgrade our 20 year old home security system. He gave great advice and suggested simply using the existing setup but adding new control panels and glass break sensors. It added some much-needed functionality, including wireless access, but kept the cost down. He was able to get us on his schedule in a few days and had everything setup within hours. Highly recommend Scripps Ranch Security!

**I had a service call and the service tech changed a couple smoke detector batteries, but…read moreneglected to replace the battery on one of the glass break sensors, and didn't even go into the correct room where the sensor was showing low batt on the keypad. **The tech strangely replaced the battery on a glass break sensor in a different room. It did not need replacing. Obviously, the keypad still showed a low batt sensor because the tech didn't work on the correct sensor. He concluded (incorrectly) that the sensor needed replacing because the keypad did not clear. Wrong. The keypad did not clear because he never replaced the battery. **I called the office the following day to explain the misdiagnosis, and to let them know the mistake made by the service tech. **soon after the service tech left, the housekeeper replaced the battery on the correct glass break sensor, and the keypad cleared. **the office refused to negotiate the invoice with me. They were very rude and uncooperative.

Absolutely terrible customer service. I've been trying to cancel my alarm service since 3/31. When…read moreI first called, I was told someone would call me back--no one did. I called again today, got transferred twice, and was told yet again that no one in the office knows how to cancel an account. Seriously? How does an alarm company not have a basic process for cancellations? To top it off, the staff I spoke to were rude and dismissive. It feels like they're deliberately making it difficult to cancel. Completely unprofessional and unacceptable. Avoid this company at all costs.

Don't use them!! Omgosh-- they were hired by our HOA to check out firealarms. The tech insisted on…read moretaking his screw driver and gouging out my wall till I told him to stop because I was getting more & more upset.... Instead of using an exacto knife to make a clean cut. If you want a shitty job and your wall ruined-- use this company.

At my interview the owner Richard stated that the company was looking for long term employees. I…read morestated that I was looking for long term employment. 4 months later I was discharged unfairly . I would not recommend this company to anyone. The employees are over worked and treated unfairly. .. ..

Stephen just installed our Crimsafe Security Screen Door and I am very happy with the end result…read more In fact, it turned out so much better than I had even dreamed. Todd, the owner, was very responsive to all of my pre-purchase questions, and Bob came out and took very detailed measurements. Stephen did the installation, and he was very clean and detail-oriented. I did a lot of research before buying the Crimsafe and going with Progressive Security Screens, and I am so glad that I did. You will not be disappointed with their customer service, quality, and the end result. Thank you very much, Progressive Security Screens!

It has been a year and I wanted to update my review. I wish that I could take back my initial…read morerating. I was fixed on the minor issue at the bottom of the door and dents (which Todd happily came out and fixed). However, after I had time to reflect, I wanted to say that I can live with those issues (Todd tried to resolve) and overall, I really am glad I got it done. I still would have gone with this coming if I had to do it again. The screen looks really nice, I feel safer with it, and I have to admit Todd and his crew were great. So in hindsight, I would give them a 5 stars (despite those issues I initially mentioned). If you are looking for a screen, I would recommend them (this was reflective on my part and in good conscience, I wouldn't want anyone to hesitate using them).