Friendly and professional counter staff, yard staff and delivery. I was extremely impressed by the…read morehelpfulness of the entire staff; I am a homeowner with very little knowledge of stones and they were very patient and friendly. I dont think the negative reviews here are still valid given what I experienced

I have been their residential customer for decades, and everyone has been very nice to me. The…read moreowner Tom even went so far as to dig up some of his Bearded Irises a few years ago and give them to me, gratis. Great guy, great employees, awesome variety of product. Who could ask for anything more? John V, Clifton

I can't say enough good things about Special Additions. If you think you are going to save money by…read morebuying your cabinets from a big box store, think again. We initially went to a big box in Dover, and the salesperson clearly did not know what she was doing, took nearly 3 weeks to give us an estimate, and by that time, their "special discount" had expired. Someone recommended Special Additions, and we quickly received an estimate, ordered the cabinets and counter top, and in about 2 weeks, received the order. Our salesperson, Steve, was extremely helpful, organized, answered all of our questions, and guided us through the entire process. Everyone we came in contact with was very helpful and friendly.

Dan couldn't be more helpful or nicer - five stars for him! He helped us with the 1,001 questions…read moreI had regarding designing our new kitchen, and he is incredibly helpful, pleasant and patient - thanks for all your help!

**Pictures to be updated next month Aug 2024 after our renovation fully wraps up**…read more For months, my sister and I were daunted by the thought of renovating our Cobble Hill, Brooklyn condo. One weekend, we visited various tile and fixture stores near our childhood hometown in NJ, scraping for motivation and inspiration. We walked into Alba Kitchen and Bath in East Hanover on a whim and were warmly greeted by Serenay. This one serendipitous meeting gave us the comfort and confidence to jumpstart our entire project! We are so grateful to Serenay and the whole team at Alba for our beautiful new kitchen!  Here are 3 reasons why working with Alba has been a wonderful experience and why I wholeheartedly recommend them.  1. Seasoned Kitchen Design Experts:  Serenay accounted for every inch of available space in our kitchen and produced multiple renderings (see pictures 3 and 4) showcasing different design configurations. For example, we have an awkward wooden beam which previously left a gap between the upper cabinets. She commissioned custom shallow cabinets, and turned both the top and bottom into usable cabinet space!! She also advised us on how we could maximize space inside our cabinets, such as getting rid of the lazy susan we originally had in our old corner cabinet. The renderings were super helpful in visualizing what the kitchen would look like. Our appliances also fit perfectly back in during reinstallation.  Serenay was also able to take the "inspiration" picture I sent her (see picture 5 - this is from Brittany Marom's 61 Rivington project) and turned it into reality. We chose thin shaker (Luna collection) Fabuwood upper cabinets in White Dove, lower cabinets in Kona, and Maharaja quartzite stone backsplash and counters. Maharaja quartzite is actually the stone we saw in the showroom kitchen countertop. We fell in love with the horizontal striations and after quite a bit of sleuthing, Serenay helped us track down its origin.   2. Clear Communication: Serenay was very direct and clear about what was included in scope (e.g., we would need to hire someone else to remove and reinstall appliances given their COI scope in NYC). She always answered our questions instead of dodging them using vague terms (we noticed a lot of contractors we spoke to, instead of getting into details, would just say things like "It will be great. It will look really nice" whereas Serenay would actually tell us *why* it would look great, *why* we might want to go with Fabuwood instead of other cabinet manufacturers, etc). Scheduling the measurements; cabinet delivery; cabinet installation; countertop installation; and followups were also a breeze. At our request, she also connected us with the stone yard so we could inspect a sample slab, and to meet the stone fabricator so we could preview where they were planning to make the cuts.   3. Fair and All-Inclusive Pricing: I googled Alba beforehand and was reassured by several blog posts/reviews that they get the best pricing on Fabuwood cabinets in NJ. From the start, Alba's quote also included the cost of materials and installation for both the cabinets and countertops, and it was very fair, especially for NYC. We were considering just refinishing our 2002-era cabinets to save money. Working with Alba allowed us to get brand new cabinets with all the bells and whistles, like soft-close and pull-out utensil cabinets.  Throughout this process, my sister and I felt so lucky that Alba is willing to do projects in NYC and not only NJ.  Since we are still mid-project with other renovations, I don't have the best pictures yet of the finished product. I will update this review with closeup pictures once we clear all the construction materials away. But in the meantime, do not hesitate to choose Alba and especially the wonderful Serenay. THANK YOU Alba Kitchen and Bath!!

We recently completed a project with Camille at Alba Kitchen. We are extremely happy with our new…read morekitchen and we highly recommend working with the company. Everything went smoothly and any questions I had, I would call Camille and she would take care of it. They also gave the best pricing on everything. We were quoted at four other establishments and they were by far the best price. We are so happy with our new kitchen and really happy we went with this company and a big thank you to Camille!

This is second time I use Paul and Michael Passeri. This time is more challenging than the first…read morebecause of long pieces and the location is in the basement. They did a perfect fabrication and installation. The seams are hardly visible, they are really top notch quality. I won't hesitate to recommend anyone to take advantage of their knowledge and work ethic. Truly professional.

Good and knowledgeable service and plenty of selection. Found plenty of great options for accent…read moretiles, and easily could've done the rest of the room with tiles from there. Would definitely go back and will highly recommend the store to others.

My wife and I bought a condo in Rockaway NJ about a year ago. We were very happy with it except…read morefor the old kitchen counter 1960 vintage. Fortunately we were referred to Tri-State Stone &Tile. Yesterday a crew of 3 men came and replaced the old formica counters with the most beautiful granite counter. They were quick, clean and friendly. We could not be happier with Tr-State Stone & tile and the help Terry and Danielle gave us selecting the best granite to match our cabinets etc. They were professional and courteous and very patient with us as we tried to decide on what we wanted. I strongly recommend that if you are considering having your kitchen or bath counters replaced you call Tri-State Stone & Tile' I know you will be glad you made the call. Thanks Terry and Danielle George & Phyllis Rockaway NJ

Once I paid my deposit and completed the template process, customer service completely…read moredeteriorated. Communication became entirely one-sided, and I constantly had to chase the company for updates. I was originally told fabrication would take about 10 days. A week later, I called for a status update and spoke with Karolina, who promised to call me back. She never did. Another week later, I called again and was assured I would get an answer that same day. Again, no response. After several more days of trying to get information, I finally spoke with Daniella, who informed me that they didn't even have the stone yet. The installation day was just as frustrating. I was given an arrival window, but the installers never showed up during that time. No one called to let me know they were running late. I had to contact the office multiple times, and each time I was told an even longer wait time. Ultimately, the installers arrived nearly two hours after the scheduled arrival window had ended. During the sales process, they advertise that installation includes a "free new sink." What was never disclosed to me was that I would need to hire a plumber separately to make the sink usable. Additionally, Daniella admitted she forgot to send me the installation paperwork, which included important instructions on how to prepare for installation and what to do afterward. Customers should not have to discover critical information only after the fact because staff failed to provide the required documentation. What is most disappointing is that this company came highly recommended by members of my family. Unfortunately, the experience I received was marked by poor communication, broken promises, missed deadlines, lack of follow-through, and a complete absence of proactive customer service. Once the deposit was collected, I felt like getting accurate information or even a return phone call became a constant struggle. There are plenty of companies that value their customers' time and communicate honestly throughout the process. Based on my experience, I would strongly encourage anyone considering Tri-State to look elsewhere.

Wow - Responsive and professional service. Very hard to find today. Pricing was competitive and the…read morework was impeccable.

Thank you Dom & Crew!! Great job!! I received Dominick's…read moreinfo through a friend of mine. I called, he came.bybmy house a few days later to give me an estimate on my sidewalk, apron, walkway and step repair. I had 3 other crews come out, he was not the cheapest, but I felt most comfortable with him, his price and work plan. After having to wait out the winter and finally getting the town permit Dom reached back out to me to schedule the work. He did everything we talked about with some extra care. Worked around the newly planted flowers. No damage to any plant life or newly paved driveway. It looks beautiful!! Completely happy with Dominick and his crew. They cleaned up beautifully! That's always import! I would absolutely recommend Dominick to do any masonry work to anyone!

This is a great place if you are doing your kitchen or bath. What I like compared to other places,…read moreis that they aren't just trying to sell you cabinets. They REALLY try to help you to get your room to come out the way you want. They go over & beyond. The good part is that they have everything there -- cabinets, tiles & countertops which really helps when you are trying to decide on colors. The best part is that they are such good designers & really know what they are doing. They know what looks good together & what doesn't. I went to quite a few places before I found this place & was so happy I did. I had purchased my cabinets elsewhere (big mistake) but these people went over & beyond helping me to get everything to look good.

It was a pleasure working with Alexander Kitchens & Baths. Our project was beautifully completed…read moreon schedule as promised. Dmitriy and crew were always punctual and respectfully cleaned our space at the end of each day. Dmitriy was in regular contact via phone and email through the process keeping us updated on our project and making sure we were happy with each step. It would absolutely work with Alexander Kitchens & Baths again and would highly recommend them to friends and family. We are so happy with our new kitchen!

I read some good things about them on Facebook so when I decided the basement stairs needed…read morecarpeting I figured I'd give them a whirl. Made an appointment to take a look at samples and to discuss the project. Normally I'd just walk in but their COVID protocols required a phone call first. Made sense. Was shown a few samples and arranged for an estimate. They charge $100 to come to the house and measure which is applied against the cost of any work they perform. They estimated someone would be out within a week and two days later there they were. I thought the estimate was reasonable so I left a 50% deposit and was told that it would take about 4-6 weeks to receive the carpet and have it installed. Two weeks later they were here. I thought the quality of the carpet and the way it was installed was excellent. Their staff is also experienced and quite personable. The overall experience was a pleasure and I've already made the decision that I'm going to return to have them continue upstairs. Kudos.

Great selection, amazing installation and superb customer service. Highly recommend…read more Prices are very competitive.